Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10578202April 8, 2014
ELECTRICAL SYSTEM
THE KEY GOT STUCK IN THE IGNITION SWITCH...GM DEALERSHIP CANNOT LOCATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578209April 8, 2014
STEERING
AFTER GOING THROUGH A PUDDLE ON RAINY DAYS I LOOSE POWER STEERING CONTROL FOR ABOUT 10 TO 30 SECONDS. HAD SERPENTINE BELT REPLACED AND TENSIONER ADJUSTED. POWER STEERING LEVEL IS GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578212April 8, 2014
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, ENGINE
TRACTION CONTROL, STABILTRAK SYSTEM ENGINE LIGHT COMES ON REDUCED ENGINE POWER, THIS HAS HAPPEN A LOT OVER THE COUPLE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576634April 8, 2014
ELECTRICAL SYSTEM
2003 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RELATED RECALL PROBLEMS. *SMD THE CONSUMER STATED HE SAW PHOTOGRAPH OF THE KEY INVOLVED ON TELEVISION AND REALIZED IT WAS SIMILAR TO THE ONE ASSIGNED TO HIS VEHICLE. THE STATED THE PROBLEM WAS RELATED TO A WEAK SPRING IN THE IGNITION ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578239April 8, 2014
ENGINE, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING MESSAGE REDUCED ENGINE POWER IS DISPLAYED ALONG WITH THROTTLE DISABLED MESSAGE, ENGINE SHUTS OFF, MAKING VEHICLE DIFFICULT TO STEER. LEFT MY WIFE STRANDED IN MIDDLE OF ROAD. CAR RESTARTS AFTER APPROX. 15 MIN AND DISPLAYS ORANGE ENGINE LIGHT. TOOK TO WEBBS TEXACO IN LAKELAND, FL AND THEY SAY IT HAS A BAD ECM. PREVIOUSLY SHUT OFF AT 70 MPH ON INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578259April 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AS THE CONTACT APPLIED THE ACCELERATOR PEDAL. THE CONTACT MANEUVERED TO THE HIGHWAY SHOULDER AS THE VEHICLE EXHIBITED A SIGNIFICANT REDUCTION IN POWER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AS THE FAILURE OCCURRED. THE VEHICLE THEN STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE WAS RECURRING. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE VEHICLE WAS SCHEDULE TO BE INSPECTED AND DIAGNOSED FOR REPAIR BY A LOCAL DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578278April 8, 2014
STRUCTURE:BODY, AIR BAGS
AS I WAS DRIVING HOME FROM WORK I ACCIDENTALLY WENT THROUGH A RED LIGHT AND T-BONED THE OTHER CAR. ALTHOUGH NO ONE WAS HURT,THERE WAS EXTENSIVE DAMAGE TO BOTH CARS. MY CONCERN IS THE AIRBAGS NEVER WENT OFF. I HAVE ALWAYS THOUGHT THIS WAS STRANGE. NOW THAT I'M HEARING ABOUT THE IMPALA RECALL DUE TO FAULTY AIRBAGS IT RAISES MORE CONCERNS, BECAUSE NOW THIS IS MY SONS CAR. MY UNDERSTANDING IS THE 2000 IMPALA'S ARE NOT PART OF THE RECALL BUT MAYBE THEY SHOULD BE. THERE IS ABSOLUTELY NO REASON THOSE AIRBAGS SHOULD NOT HAVE DEPLOYED. NOW I'M AM CONCERNED IF MY SON IS EVER IN AN ACCIDENT HE WILL NOT HAVE THE AIRBAGS AS A SAFETY NET. SHOULD THE 2000 IMPALA'S BE PART OF THE RECALL ALSO? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10578285April 8, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION REMAINED IN 4TH GEAR AND WOULD NOT SHIFT INTO 5TH OR 6TH GEAR AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO INDICATED THAT ON MULTIPLE OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE "TRANSMISSION HOT IDLE ENGINE" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE HIGH SIDE OF THE TRANSMISSION WAS DEFECTIVE. THE BODY CONTROL MODULE AND THE SL-N MODULE WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AFTER THE REPAIRS WERE PERFORMED AND THE "TRANSMISSION HOT IDLE ENGINE" WARNING MESSAGE ILLUMINATED FOLLOWED BY THE DISABLING LINK SENSOR BEFORE THE POWER STEERING AND BRAKES MALFUNCTIONED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED THE ENGINE, AND THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6,206.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577819April 7, 2014
ENGINE, ELECTRICAL SYSTEM
WHEN THE INCIDENT FIRST OCCURRED, THE ENGINE LIGHT CAME ON AND THE DASH READ "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL" AND "ENGINE POWER REDUCED". IT SEEMED FINE WHEN I TURNED OFF THE CAR AND TURNED IT BACK ON. THE NEXT INCIDENT DIDN'T HAPPEN UNTIL A WHILE LATER, AND THEN IT WASN'T THAT BAD. A FEW MONTHS LATER, I WAS DRIVING BACK ON THE HIGHWAY AND THE SAME THING HAPPENED, EXCEPT IT SAID "STARTING DISABLED, SERVICE THROTTLE" AND THE CAR SHUT OFF. I PULLED OVER TO THE SIDE AND I WAS ABLE TO RESTART THE CAR AFTER WAITING A FEW MINUTES. IT WAS A SCARY EXPERIENCE. EVENTUALLY, LEADING UP TO TODAY, MY CAR GOT WORSE AND WORSE, AND EVENTUALLY IT JUST STARTED TURNING OFF AT STOPLIGHTS WITH THE MESSAGE "STARTING DISABLED, SERVICE THROTTLE". IT STARTS WITH THE OTHER MESSAGES ALMOST AS SOON AS I TURN ON THE CAR. THE ENGINE REVS AND THE CAR SOUNDS AWFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577889April 7, 2014
ELECTRICAL SYSTEM
WITH ALL OF OUR MANY COMPLAINTS OF IGNITION PROBLEMS ON 2003 IMPALAS HOW CAN THEY NOT RECALL THESE TOO . MY COST TO FIX WAS $ 520.00 MY CAR WOULD NOT CRANK BECAUSE OF SAME IGNITION PROBLEMS AS ALL THE OTHER COMPLAINTS. STILL HAVE DEALER BILL SECURITY CODES WENT CRAZY HAD TO REPLACE PASSLOCK SENSOR ,AND THEFT DETERRENT MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577911April 7, 2014
STRUCTURE:BODY, SUSPENSION, WHEELS
SWERVED TO MISS A DEER, RAN OFF THE ROAD HIT A LIGHT POLE ON PASSENGER SIDE,TORE OFF FRONT TIER AND SUSPENSION, CAR ROLLED A COUPLE OF TIMES, BLEW OUT MOST OF THE WINDOWS, TORE UP THE WHOLE INTERIOR, SLID INTO A GUARD RAIL AND LANDED UP RIGHT, AND NONE OF THE AIR BAGS DEPLOYED! I BROKE MY SHOULDER, COLLAR BONE AND HAND, THE CAR HAD BRAND NEW TIRES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10577971April 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN IN ANY DIRECTION AFTER NUMEROUS ATTEMPTS. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577992April 7, 2014
FUEL/PROPULSION SYSTEM
FUEL TANK SHIFTS WHEN TAKING OFF .I BELIEVE THIS COULD CAUSE THE TANK TO LEAK AND COULD CAUSE A FIRE. I BELIEVE THIS VEHICLE SHOULD BE PUT ON THE RECALL LIST..IWAS TOLD BY GM THAT THERE WAS NOTHING THE COULD DO ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578066April 7, 2014
ENGINE
JULY 2013 HAD HUB BEARINGS REPLACED IN ORDER FOR CAR TO PASS INSPECTION. ISSUE WITH "SERVICE TRACTION CONTROL" HAD NEVER OCCURRED THE PRIOR WINTERS -- CAR SLOWS DOWN, ENGINE SLOWS DOWN -- THIS JUST STARTED HAPPENING AFTER THE HUB BEARINGS WERE REPLACED. ON MARCH 23, 2014, AFTER PAYING TOLLS ON THE TURNPIKE, THE "SERVICE TRACTION CONTROL" WARNING AGAIN APPEARED (NO SNOW, NOTHING TO TRIGGER THE WARNING) AND THEN MY CAR STOPPED, NO POWER...THE STEERING LOCKED...FORTUNATELY I WAS GOING SLOW ENOUGH AND SOMEHOW MADE IT TO THE BREAKDOWN LANE. CAR HAD ABSOLUTELY NO POWER...COMPLETELY DEAD. WAITED ABOUT 1/2 HOUR AND WAS ABLE TO RESTART. CALLED GM 3/25 WHO CONTACTED THE DEALER FOR AN APPOINTMENT FOR ME. DEALER NEVER CALLED ME (NOW 4/7/14). I HAVE PLACED ANOTHER CALL TO GM. THE VEHICLE SHOULD NOT COMPLETELY SHUT DOWN. ASKED GM IF THERE WAS A RECALL AND WAS TOLD NO. I HOPE OTHERS WHO EXPERIENCE THIS WILL FILE COMPLAINTS SO THAT THEY WILL RECALL. HAD I BEEN IN A DIFFERENT LANE, I MAY HAVE HAD SOMEONE CRASH INTO ME AT 65 MPH AND I PROBABLY WOULD NOT BE ALIVE. THIS NEEDS TO BE RECALLED. TOO DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578058April 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ENGAGED THE BRAKES AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,860 AND THE CURRENT MILEAGE WAS 96,860. UPDATED 06/10/14*LJ UPDATED 8/17/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578123April 7, 2014
ELECTRICAL SYSTEM
AS I WAS PULLING OUT OF A PARKING LOT THE VEHICLE JUST SHUT OFF WITH NO WARNING. THANK GOD I WASN'T GOING TOO FAST AS I HAD NO STEERING, NO BRAKES, ETC... CHECKED THE GM WEBSITE ABOUT THE RECALL AND IT STATES TO TAKE EVERYTHING OFF THE KEY RING EXCEPT THE KEY. WELL I'VE ONLY GOT THE KEY ON THE RING SO THAT EXCUSE DOESN'T WASH. I CALLED THE GM CUSTOMER CENTER AND THEY TOLD ME THAT MY CAR WASN'T INCLUDED IN THE RECALL WITH THE FAULTY IGNITIONS, THEN THEY HUNG UP ON ME. WELL IT SHOULD BE. I THINK THIS IGNITION PROBLEM IS A LOT BIGGER THAN THEY ARE ADMITTING. WHAT AM I SUPPOSED TO DO, I CAN'T AFFORD TO FORK OVER BIG BUCKS TO A DEALER. I'M A SINGLE WORKING MOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577785April 6, 2014
ELECTRICAL SYSTEM
SOMEBODY BROKE INTO MY CAR STOLE MY RADIO AND EVERY SINCE THEN THE CAR WONT START SOMETIMES. IT WAS DOING IT BEFORE THEY STOLE THE RADIO BUT NOW ITS WORSER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577573April 5, 2014
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
SHORTLY AFTER PURCHASING THE VEHICLE I NOTICED THAT WHEN OPENING THE DRIVER'S SIDE OR ANY OTHER DOORS DIC (DRIVER'S INFO CENTER) STAYS LIT AND RADIO STAYS ON FOR 15 MINUTES. WAS TOLD IT MAY BE THE BCM (BODY CONTROL MODULE). ALSO CHECKED VEHICLE'S OIL AND ALL WAS FINE THEN 2 WEEKS LATER CHECK ENGINE LIGHT COMES ON AND DIPSTICK SHOWS NO OIL. NO LEAKS ANYWHERE ON DRIVEWAY NOR UNDER CARRIAGE. STEERING WHEEL SQUEALS WHEN TURNING YET ALL FLUIDS ARE TOPPED OFF. IS THIS VEHICLE A LEMON? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577586April 5, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN I 80 WEST OF PRINCETON ILL THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY THE CHECK TRACTION CONTROL LIGHT .THE DASH THEN LIGHT UP LIKE A CHRISTMAS TREE WITH LIGHTS I HAD NEVER SEEN AND CAN NOT DUPLICATE WITH TURNING THE KEY TO ON .THE CAR IMMEDIATELY DIED AND I LOST POWER STEERING AND BRAKES .I GOT THE CAR STOPPED SAFELY .I CALLED A MECHANIC IN THE TOWN I LIVE IN AND HE ASKED IF IT WOULD START AGAIN. EARLIER WHEN I TRIED TO START IT ACTED AS THOUGH THE BATTERY WAS DEAD. THIS TIME IT STARTED AND I DROVE IT HOME .A LOCAL REPAIR SHOP REPLACED THE GAS PEDAL .I HAD BOUGHT THIS CAR NEW AND IT HAS NEVER BEEN IN A CRASH OR HAD ANY REPAIRS DONE BESIDES ROUTINE SERVICE. NO ONE WAS HURT BUT THIS CAR SHOULD NOT HAVE SHUT OFF AT 70 MPH BECAUSE OF A DEFECTIVE SENSOR ON A GAS PEDAL.I AM A RETIRED STATE TROOPER AND I AM SURE MY TRAINING SAVED ME FROM BEING IN AN ACCIDENT YESTERDAY BECAUSE I HAPPENED TO HAVE OTHER CARS AND SEMI S DRIVING NEAR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577638April 5, 2014
SERVICE BRAKES
WHEN I APPLIED THE BRAKES TO STOP THE CAR, THE PEDAL WENT ALL THE WAY TO THE FLOOR. SINCE THE CAR WAS GOING ONLY 5-10 MPH, I WAS ABLE TO STOP WITHOUT HITTING ANYTHING. WHEN I CHECKED THE BRAKES, I FOUND THAT THE RIGHT REAR BRAKE LINE HAD RUSTED THROUGH, APPROXIMATELY 4 INCHES TO THE REAR OF THE FUEL FILTER. I HAD BOTH REAR BRAKE LINES REPLACED, FOR THE OTHER WAS RUSTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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