Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10577291April 4, 2014
ELECTRICAL SYSTEM, ENGINE
I HAVE A 2001 IMPALA DIES GOING DOWN THE ROAD. THE ELECTRICAL GAS GAUGE SECURITY LIGHT OIL LIGHT TEMPERATURE GAUGE DO NOT WORK NOW. YOU CAN GO TO THE STORE. COME OUT CAR WON'T START AND SOME TIMES IT WON'T START FOR DAYS OR WEEKS. SOMETIMES I SMELL OIL BURNING. IF THE BUZZER GOES OFF IN THE CAR THE CAR WON'T START YOU CAN GO DOWN THE ROAD IF YOU HEAR THE SICK SOUNDING DOOR BUZZER GO OFF BE PREPARED TO STOP. TOOK IT TO THE SHOP THEY CAN'T FIGURE OUT WHAT IT IS. MOST THE TIME ITS RUNNING FINE WHEN THEY GET IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577343April 4, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED THEN THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED 20 MINUTES LATER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN DETECTED THAT THE ACCELERATOR PEDAL, ACCELERATOR POSITION SENSOR CONNECTOR, AND FUEL VENT SOLENOID WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577328April 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE IGNITION SWITCH LOCK AND BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577381April 4, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING DOWN SIDE STREETS, MY CAR LOCKED UP. LATER MY STABILITY CONTROL LIGHT CAME ON. SEEMS TO GRAB AND PULL CAR IN A JERKING MOTION. TURNED OFF CONTROL FOR THE STABILITY BUT AFRAID TO DRIVE ON EXPRESSWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577434April 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577494April 4, 2014
UNKNOWN OR OTHER
THE REAR VIEW WINDOW IS DEFECTIVE. MOISTURE COLLECTS UNDER CERTAIN CONDITIONS MAKING FOR A TOTAL LACK OF VISIBILITY. HERE IN HAWAII, IT TAKES 5 MINS OF DEFROSTING FOR THE WINDOW TO CLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577518April 4, 2014
TIRES, WHEELS
BOUGHT THE CAR JAN 2012. CAR HAS 31,000 MI. THE INSIDE OF REAR TIRES ARE WEARING OUT. HAD CAR ALIGNED MECHANIC SAYS TIRES NEED REPLACED. IT LOOKS TO ME BY ALL OF THE REPORTS OF THE SAME PROBLEM. THERE IS DEFINITELY A MECHANICAL ISSUE HERE. MAYBE NHTSA SHOULD CHECK THIS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577246April 3, 2014
FUEL/PROPULSION SYSTEM
VEHICLE DISPLAYS "REDUCED POWER" "SERVICE STABILITRAK SYSTEM". I REPLACED THE THROTTLE POSITION SWITCH (TPS) AND IT HAS CAME BACK AGAIN. SERVICE LIGHT IS ON AND READS P2138, TPS. ON HUNDREDS OF FORUMS PEOPLE ARE COMPLAINING OF THIS SAME PROBLEM, SHOULDN'T THIS BE RECALLED? ALSO I EVEN CLEANED THE THROTTLE MOTOR AND POSITION SENSOR UNDER THE HOOD, IT SEEMED TO HELP FOR A LITTLE WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577267April 3, 2014
AIR BAGS, ENGINE, STEERING
AIR BAG DID NOT DEPLOY CAUSING STRAIN OF NECK MUSCLES, UPPER BACK INJURY, BILATERAL STRAIN, CONTUSION OF MULTIPLE SITES OF MY LOWER LIMBS BILATERAL. THERE HAVE BEEN SEVERAL RECALLS ON THE IMPALA BUT DUE TO NEGLIGENCE OF GMC I AM IN PAIN MY CAR WAS TOTALED AND I HAVE TO PURCHASE A NEW CAR. I WILL NEED ASSISTANCE IN PRICE, PAYMENTS, EXTENDED MAINTENANCE WARRANTY AT YOUR COST AND DELIVERY OF NEW VEHICLE TO ADDRESS I PROVIDE NO FEE ALSO INCLUDE TAG PAYMENTS. I CONTACTED YOUR COMPLAINT DEPARTMENT LAST NIGHT AND WAS TOLD THAT I WILL BE COMPENSATED IN THIS WILL BE TAKEN CARE OF AS CHEVROLET ALWAYS TAKES CARE OF THEIR BEST CUSTOMERS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10577102April 3, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
THE IGNITION SWITCH BEGAN HAVING A "PASSLOCK" PROBLEM. ESSENTIALLY, ON A MORE REGULAR FREQUENCY, THE CAR WOULD NOT START BECAUSE IT THOUGHT IT WAS BEING STOLEN. A RESET PROCEDURE TOOK 15 MINUTES PLUS. FIXING THE PROBLEM REQUIRED THAT I REPLACE THE IGNITION SWITCH. I ARGUED THAT GM SHOULD FIX THIS PROBLEM AT THEIR EXPENSE SINCE IT WAS PREVALENT ON MANY GM MODELS AND MODEL YEARS (I ALSO HAD TO HAVE THIS SAME ISSUE FIXED ON A 2004 SATURN ION). IN ADDITION, I LISTED SEVERAL SITUATIONS WHERE THIS COULD BE A SAFETY ISSUE (CAR STOPPED ON RAILROAD TRACKS AND COULD NOT GET IT STARTED, COULD NOT START CAR IN PARKING LOT WHEN FACED WITH A BURGLARY, HAVING TO GET HELP FROM STRANGERS, ETC.) GM WOULD NOT HELP WITH THE ISSUE AND THE TOTAL COST WAS BORN BY ME. THE ABOVE SHOWS THAT GM IGNITION SWITCHES HAVE NOT ONLY HAD THE ISSUE RELATED TO TOO MANY KEYS ON A KEY CHAIN / BUMPS THAT MOVED IT OUT OF THE RUN POSITION. CUSTOMERS PAID MANY MILLIONS OF DOLLARS TO FIX THIS PASSLOCK / IGNITION SWITCH PROBLEM IN ORDER TO BE ABLE TO CONTINUE TO SAFELY OPERATE THEIR VEHICLES. I FEEL THAT THIS "PASSLOCK" RELATED IGNITION SWITCH ISSUE SHOULD BE LOOKED INTO ALONG WITH THE CURRENT IGNITION SWITCH RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577119April 3, 2014
STEERING, SERVICE BRAKES, ENGINE
AFTER LISTENING TO A RADIO REPORT ON NPR DESCRIBING THE PROBLEM WITH GM IGNITION SWITCH RECALLS I DECIDED TO TEST MY OWN CAR FOR RELATED PROBLEMS. AS I PULLED INTO MY DRIVEWAY I TAPPED ON THE KEY WHILE IT WAS IN THE IGNITION AND THE KEY SWITCHED FROM ON TO ACC MODE. THIS RESULTED IN MY CAR ENGINE SHUTTING OFF, POWER STEERING LOSS, ASSISTED BRAKE MALFUNCTION, BATTERY WARNING LIGHT, AND THE AIRBAG LIGHT CAME ON. ALL OF THESE PROBLEMS HAPPENED EXACTLY AS THE RADIO REPORT SAID THEY WOULD WITH A FAULTY IGNITION SWITCH. OVER THE LAST 3 YEARS MY BROTHER IN-LAW AND I HAVE BEEN HAVING VARIOUS PROBLEMS WITH OUR IGNITIONS AND NOW I BELIEVE ALL THESE PROBLEMS MAY BE CAUSED BY THE DEFECT WHICH GM HAS RECENTLY REPORTED. I HAVE CONTACTED THE GM RECALL HOTLINE AND REPORTED MY CAR MODEL AND VIN. THEY INFORMED ME THAT THERE IS NOTHING THEY CAN DO SINCE THEY HAVE NOT RECEIVED ENOUGH REPORTS LINKED TO THE IMPALA. I WOULD APPRECIATE THE RECALL LIST BEING EXPANDED TO INCLUDE THE IMPALA IF POSSIBLE. AT LEAST THE YEARS OF 2003 AND 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576608April 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING ON GRANDE BLVD TYLER TX, ON MY WAY TO WORK, HEADLIGHTS TURNED OFF COMPLETELY, TURNED THE HIGH BEAMS ON AND THE HEADLIGHTS CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576655April 2, 2014
ENGINE
I WAS DRIVING ON HWY 41 N IN SOUTH GEORGIA AND MY ENGINE LIGHT COMES ON AND 3 MESSAGES COME UP: 1) SERVICE STABILTRAC, 2) SERVICE TRACTION CONTROL, 3( ENGINE POWER REDUCING (AND IT DID). THEN THE CAR SEEMS TO WANT TO STOP OR HESITATE LIKE ITS RUNNING OUT OF GAS (STILL HAVE HALF TANK). I BECOME AFRAID I PULL OVER AND PUT CAR IN PARK AND IT'S LIKE THE CAR WANTS TO SHUT OFF BUT IT DOESN'T UNTIL I SHUT THE ENGINE DOWN (WHEN I SLOWED DOWN THE CAR STARTED SHAKING). I BOUGHT THIS CAR LESS THAN SIX MONTHS BACK AND IT HAD ONLY 46,000 MILES ON IT. NOW I HERE SOME RATTLING COMING FROM SOME WHERE AROUND THE WHEEL. I HAVE READ MANY OTHER COMPLAINTS ALMOST IDENTICAL TO MINE. TODAY 4/2/2014 THE ENGINE LIGHT IS ON BUT I DON'T SEE ANY OF THE WARNINGS AND THE CAR HAS NOT HESITATED AS BADLY AS IT DID YESTERDAY. BUT FROM WHAT I HAVE RESEARCHED ON THIS MATTER GM NEEDS TO ISSUE A RECALL AND ADDRESS THIS MATTER AS IT COULD CAUSE BE THE MAKING OF SOME SERIOUS LAW SUITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576770April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SUDDENLY STALLED AND THE ENGINE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE IGNITION SWITCH WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000. UPDATED 06/10/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576842April 2, 2014
ELECTRICAL SYSTEM
I'VE HEARD A LOT ABOUT THE RECALLS REGARDING SEVERAL CHEVY VEHICLES IN REGARDS TO THE IGNITION AND I WAS WONDERING WHY IMPALAS ARE NOT ON THE LIST. YOU CAN LOOK AT NUMEROUS WEB FORMS WITH PEOPLE HAVING TROUBLE STARTING THEIR IMPALA'S LIKE MY SELF. YOU CAN ALSO READ THAT THERE IS REALLY NO EXPLANATION OR FIX TO THE PROBLEM. THE PROBLEM IN GENERAL IS A GOOD MAJORITY OF THE TIME OLDER CHEVY IMPALA'S HAVE A HARD TIME STARTING OR JUST WON'T START FOR A GOOD 15 MINUTES. FROM THE MANY IMPALA OWNERS I TALK TO A LOT OF THEM ARE WONDERING IF THIS WAS THE START OF THE ISSUE WITH THE RECALLED CHEVY VEHICLES. I HAVE YET TO EXPERIENCE ANY OTHER DESCRIBED ISSUE RELATED TO THE RECALL BUT AGAIN I AM WORRIED IF THIS IS A SIGN OF THE ISSUES OR SLIGHTLY RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576848April 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMALLY. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576902April 2, 2014
AIR BAGS, SEAT BELTS
I WAS ON MY TO WORK AND A DEER RAN OUT IN FRONT OF ME. I OF COURSE LIKE OTHERS SWERVED TO MISS THE ANIMAL CAUSING ME TO ROLL 3 AND A HALF TIMES SIDE TO SIDE WILL WEARING SEATBELT. I RECEIVED SCRATCHES ON LEFT SIDE OF FACE AND STRUCK STEERING WHEEL WITH MY CHEST AT THE BOTTOM OF MY STERNUM. CAUSING SEVERE CHEST PAIN AND SLIGHT PNEUMOTHORAX TO LEFT LUNG AND SOMETHING HAD GOTTEN BEHIND ME CAUSING LEFT BUTTOCK BLACK BRUISING AND BRUISING ON MY SPINE CAUSING SLIGHT PARALYSIS FOR QUITE SOME TIME. NO AIRBAG DEPLOYMENT HAPPENED AND I HAVE PICTURES OF ALL THIS INCLUDING PICTURES OF AIRBAG COMPARTMENTS BUSTED OPEN AND SENSORS SHOWING THAT WAS SUPPOSE TO DEPLOY THEM. I HAD TO BE EXTRICATED FROM CAR AND FLOWN BY HELICOPTER TO TRAUMA CENTER. SEATBELT HELD AT WAIST BUT DID NOT LOCK AT TOP HOLDING ME STILL AT ALL. I STILL HAVE PAIN IN MID STERNUM AREA. THIS CAR WAS VERY UNSAFE IN MY OPINION AND I WILL NEVER OWN ANOTHER. I BELIEVE IF AIRBAGS HAD DEPLOYED AND SEATBELT HELD I WOULD NEVER HAD RECEIVED THESE INJURIES. CAR WAS INSURED AND IN SOME JUNK YARD NOW SOMEWHERE. PLEASE DO GIVE ME A CALL IF YOU WOULD LIKE PICTURES OF ALL THIS AND GIVE ME SOME ADVICE. WOULD BE GREATLY APPRECIATED. THANK YOU *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10576918April 2, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ENGAGE WHEN PLACED IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPAIRED THE TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576931April 2, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT'S TRACTION CONTROL LIGHT IMMEDIATELY ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ACCELERATOR PEDAL AND GEAR SHIFT WERE BOTH REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576922April 2, 2014
SERVICE BRAKES
THE ANTILOCK BRAKING SYSTEM STARTED MALFUNCTIONING AT ABOUT 89000 MILES. IT APPEARED TO BE A FAULTY WHEEL HUB. AFTER REPLACING THE PASSENGER SIDE FRONT, IT WENT AWAY FOR ABOUT 3 DAYS. THEN IT WAS THE DRIVER'S SIDE FRONT THAT NEEDED REPLACED. (BOTH THREW OUT CODES FOR EXCESSIVE WHEEL SPEED VARIATION, AS WHEEL AS WHEEL SPEED SENSOR OUTPUT 0.) TWO WEEKS TO THE DAY AFTER REPLACING THE PASSENGER SIDE FRONT, IT "WENT BAD" AGAIN. WE CHANGED IT AGAIN, JUST TO BE SURE, AND AT THIS POINT, IT APPEARS TO BE IN THE WIRING HARNESS. AFTER INSPECTING EVERYTHING WITHIN ABOUT 2 FEET OF THE WHEELS, IT LOOKS LIKE IT'S FARTHER UP THE LINE. THE ABS UNIT WILL CYCLE A FEW TIMES BEFORE THE ABS LIGHT KICKS ON TO SAY THERE'S A PROBLEM. UNTIL THIS HAPPENS (ONCE THE LIGHT IS ON, THE ABS SYSTEM STOPS KICKING IN) BRAKING IS ALMOST UNRESPONSIVE, AND AT BEST, INTERMITTENT. FROM EVERYTHING WE CAN TELL, THIS IS A SERIOUS AND ALL TOO COMMON PROBLEM WITH THESE CARS. AGAIN, I BELIEVE THE PROBLEM IS EITHER FARTHER UP THE HARNESS, OR WHERE IT SPLICES INTO THE REST OF THE HARNESS. NEITHER OF WHICH CAN BE ACCESSED WITHOUT TAKING OFF PRETTY MUCH THE FRONT OF THE CAR. I SHOULD ALSO AD THAT THIS VEHICLE ONLY HAS 4 WHEEL ANTI-LOCK BRAKES, NOT THE ADDITIONAL TRACTION CONTROL UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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