Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10579386April 12, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE PLENUM ON THE INTAKE MANIFOLD WAS WARPED DUE TO A BAD INTAKE MANIFOLD AND NOW ANTIFREEZE AND OIL ARE BEING RELEASED AND ARE CAKING ON MY MAX AIRFLOW SENSOR AND MAP SENSOR. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM. I THINK IT'S ABOUT TIME THAT GM MADE A RECALL ON IT BECAUSE IT IS NOT AN EASY OR, FOR THE PEOPLE WHO DON'T KNOW A BUMPER FROM A FENDER, IT IS A VERY EXPENSIVE FIX. ESPECIALLY WHEN YOU BRING IT TO A MECHANIC AND THEY KEEP CHARGING YOU $300 TO CHANGE YOUR MAX AIR FLOW SENSOR AND YOU DON'T KNOW ANY BETTER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579402April 12, 2014
ELECTRICAL SYSTEM
NEWLY PURCHASED CAR AND CHILD LOCKED HIMSELF IN CAR AND WHEN I TRIED TO UNLOCK CAR WITH KEY FOB DOORS WOULDN'T UNLOCK DUE TO AN ISSUE THAT A LOT OF THESE CARS ARE HAVING WITH THE ACTUATOR. I DID A LOT OF RESEARCH AND FOUND THAT THERE ARE TONS OF THESE CARS HAVING THE SAME ISSUE. I WAS ABLE TO QUICKLY GET THE DOOR UNLOCKED WITH THE KEY BUT THEN HAD TO CLIMB OVER THE SEAT TO GET THE BACK DOOR UNLOCKED... GOD FORBID I HAD TO RELY ON MY KEY FOB TO SAVE MY LIFE SOMEDAY! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579150April 11, 2014
ELECTRICAL SYSTEM
I'M EXPERIENCING THE SAME AFFECTS AS THE NEWER MODELS AND IT HAS BEEN A PROBLEM NOW FOR THE 1 AND A HALF YEARS I'VE OWNED THIS VECHICLE. I WANT THIS PROBLEM FIXED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579157April 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AND THE VEHICLE WOULD REMAIN ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 103,413. UPDATED 7/7/14*CN UPDATED 07/11/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579208April 11, 2014
ELECTRICAL SYSTEM:IGNITION, AIR BAGS
MADE STOP.CONTINUED,DID NOT SEE OTHER VEHICLE IT HIT OUR CAR IN SIDE&FRONT END. WE WERE HIT AT BY ANOTHER CAR,WHICH WAS TRAVELING AT EXTREMELY HIGHER SPEED. OUR AIR-BAGS DID NOT DEPLOY AND THE IGNITION TURNED ITSELF OFF LOCKING THE KEY IN THE OFF POSITION,THE KEY COULD NOT BE REMOVED OR TURNED EITHER ON OR OFF. *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10579215April 11, 2014
ELECTRONIC STABILITY CONTROL (ESC)
IN FEB. 2014 STARTED GETTING INTERMITTENT COMPUTER MESSAGES CONCERNING, SERVICE TRACTION CONTROL, SERVICE STABILATOR(?) CONTROL, REDUCED ENGINE POWER. MESSAGE OCCURS RANDOMLY, AND STAYS FOR A DAY OR LESS, THEN GOES TO JUST SHOWING THE ENGINE ICON, THEN CLEARS SELF. CAR WAS PURCHASED USED (16000 MILES) FROM DEALER. ERROR CODES P2138 AND P2122 WERE SHOWING PER DEALER. CAR WAS OWNED IN RENTAL FLEET IN EAST ELMHURST, NY (QUEENS, SEVERELY AFFECTED) DURING HURRICANE SANDY, BUT SHOWED NO SERVICE AS BEING DONE, AFTERWARDS. NEXT ENTRY SHOWED CAR IN UPSTATE NY, ON DEALERS LOT. HAVE BEEN TOLD (3/25/2014) THAT PART WAS ORDERED AND WOULD BE IN IN A COUPLE DAYS. 17 DAYS LATER, TOLD ":PART NOT IN--WILL CALL WHEN HERE" AND REPLACE AT NO CHARGE. STILL WAITING FOR CALL FROM DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579283April 11, 2014
POWER TRAIN
2006 IMPALA REVS REALLY HIGH FOR A FEW SECONDS AND JERKS INTO MOTION WHEN I TAKE OFF FROM A STOP. IT HAPPENS A COUPLE TIMES A WEEK AND HAS SINCE I GOT IT WITH AROUND 70K MILES. IT SOUNDS LIKE A COMMON OCCURRENCE AND WOULD LIKE TO KNOW IF THERE IS A RECALL IN ORDER.. THE DEALER SAYS THEY'D HAVE TO REPLICATE WHAT IT'S DOING BUT I'D BE OUT OF POCKET FOR A RENTAL UNTIL/IF THEY WERE ABLE TO REPLICATE THE PROBLEM BEFORE THE WARRANTY COMPANY DECIDES "IF" THEY'LL COVER IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578873April 10, 2014
ELECTRICAL SYSTEM
LAST FRIDAY I GOT IN MY CAR AROUND 2:30AM AND IT WOULDN'T START. I THANK GOD I WAS ON A SOMEWHAT SAFE STREET AND WITH FRIENDS. MY CAR WOULDN'T START FOR 15-20 MINUTES. THE LIGHTS, RADIO AND EVERYTHING ELSE WORKED BUT THE CAR WOULDN'T START. THIS WAS HAPPENING ON A REGULAR BASIS A FEW MONTHS AGO BUT THEN IT STOPPED. I TOOK IT TO THE SHOP AND WAS INFORMED THAT I NEED TO REPLACE THE IGNITION SWITCH. I COULDN'T AFFORD TO GET IT REPLACED SO I JUST DEALT WITH IT. AS I STATED BEFORE, IT'S BEEN MONTHS SINCE THE LAST OCCURRENCE THEN IT HAPPENED AGAIN. I CONTINUE TO FOLLOW THE GM RECALL HOPING THEY WILL INCLUDE THE IMPALA BECAUSE OF THE IGNITION SWITCH AND OTHER ELECTRICAL ISSUES. THERE ARE TIMES WHEN I AM DRIVING AND THE ENTIRE DASH BOARD LIGHTS UP (CHECK ENGINE, CHECK BATTERY) AND THE ALL THE THINGS THAT LIGHT UP ON THE DASHBOARD WHEN YOU FIRST START THE CAR. PLEASE ADDRESS THIS ISSUE BEFORE ANOTHER FATALITY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578945April 10, 2014
STEERING
LOUD NOISE FROM STEERING COLUMN WHINING NOISE HEARD THROUGHOUT TURNING MOTION REQUIRES MORE EFFORT FROM DRIVER TO STEER VEHICLE ON TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579026April 10, 2014
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER PROBLEM: THE KEY COMES OUT OF THE IGNITION LOCK CYLINDER WHEN THE ENGINE IS RUNNING OR IN PARK OR ANY OTHER TIME. THIS APPEARS TO BE THE SAME TYPE OF PROBLEM AS THE RECALLS BUT THE VEHICLE HAS NOT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579024April 10, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK -CYLINDER PROBLEM KEY COMES OUT OF THE SLOT OF THE LOCK CYLINDER WHILE THE ENGINE IS RUNNING. THIS ISSUE IS THE SAME PROBLEM AS OTHER RECALLS BUT IS NOT INCLUDED IN THE RECALLS. I WOULD LIKE THIS ISSUE RESOLVED. IT APPEARS TO BE THE SAME TYPE OF LOCK CYLINDERS AS THE RECALLED ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578508April 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE CRUISE CONTROL ENGAGED INDEPENDENTLY AND WOULD NOT DEACTIVATE. THE IGNITION SWITCH WAS TURNED OFF; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES AND THE VEHICLE FAILED TO SLOW DOWN. WHEN THE EMERGENCY BRAKE WAS ENGAGED THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE THEN RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CRUISE CONTROL CABLE WAS DETACHED. THE MECHANIC STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 6/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578504April 9, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY ON THE HOMESTRETCH OF A ROADTRIP FROM PA TO FL WHEN THE "SERVICE STABILITRAK" , FOLLOWED BY "ENGINE POWER REDUCED" MESSAGE STARTED FLASHING. THE TWO LIGHTS ON THE DASHBOARD ALSO WENT OFF. SINCE I WAS IN THE MIDDLE OF THE HIGHWAY, I WAS UNABLE TO FIND A GOOD PLACE TO ADDRESS THE ISSUE, AND I FIGURED LIKE MOST TIMES THE "CHECK ENGINE" LIGHT GOES ON, THAT IT WAS SOMETHING THAT I COULD WAIT TO DEAL WITH WHEN I GOT HOME. I CONTINUED DRIVING FOR ABOUT 15 MINUTES AND THEN THE MESSAGE CHANGED AND SAID "DISABLING THROTTLE" OR SOMETHING TO THAT EFFECT, AND I FELT THE ENGINE LOSING POWER. I WAS IN THE MIDDLE LANE, DOING AROUND 55 MILES PER HOUR WITH CARS ALL AROUND ME. I IMMEDIATELY PUT ON MY FOUR-WAY FLASHERS AND FORTUNATELY PEOPLE IN THE RIGHT LANE SLOWED DOWN AND LET ME COAST TO THE SHOULDER BUT IT COULD HAVE BEEN DISASTROUS. I SAT THERE FOR A FEW MINUTES TRYING TO FIGURE OUT WHAT TO DO. FINALLY AFTER A FEW MINUTES I DECIDED TO TRY STARTING THE CAR AGAIN AND IT STARTED, WITH JUST THE CHECK ENGINE LIGHT ON AND I WAS ABLE TO CONTINUE ON MY WAY. SINCE THEN IT HAS CONTINUED TO OCCUR INTERMITTENTLY. I TOOK IT TO THE DEALER, BUT THEY TOLD ME IT WAS A SENSOR IN THE GAS PEDAL BUT THAT IT WAS NOT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578532April 9, 2014
SUSPENSION:FRONT:HUB
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE ABS AND THE CHECK TRACTION SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO A GRINDING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THAT THE FRONT PASSENGER SIDE HUB BEARING ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578781April 9, 2014
POWER TRAIN
AT RANDOM TIMES IT WILL NOT START ,IT HAS DONE THIS EVER SINCE WE BOUGHT IT. ITS A 2004 CHEVROLET IMPALA .AT RANDOM TIMES THE SIGNAL LIGHTS WILL NOT WORK THE SECURITY LIGHT COMES ON IT AND STAYS MAYBE A DAY MAYBE 2. AT TIMES THE TRANSMISSION JUMPS SO BAD WE HAVE TO PULL IT OVER AND TURN IT OFF WAIT A FEW MINUTES THEN TURN THE CAR BACK ON THE WE CAN PROCEED TO DRIVE IT. IT MAY CRANK THEN WE STOP AND TURN THE CAR OFF AND GO BACK TO IT AND IT WILL NOT CRANK . WE HAVE HAD TO WAIT ANYWHERE FROM 15 MINUTES TO 1 HOUR RANDOMLY MOVING THE TRYING TO GET IT TO START. WE HAVE HAD IT BACK AND FORTH TO THE CHEVROLET DEALER OFF AND ON EVER SINCE WE'VE HAD THE CAR THEY SAY THEY CANNOT DO ANYTHING ABOUT IT IF THEY CANNOT GET IT TO DO IT . I HAVE ALMOST GOTTEN RAN OVER SEVERAL TIMES BECAUSE OF IT ACTING UP. ITS GOT 100,000 MILES ON IT NOW. SO WE HAVE TO DEAL WITH IT AND HOPE FOR THE BEST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578345April 8, 2014
ENGINE, ELECTRICAL SYSTEM
I HAVE A 2000 CHEVY IMPALA THAT I JUST BOUGHT, WHEN I'M DRIVING IT HAS A BURNING SMELL TO IT AND IT DROPPING OILFROM SOME WHERE. AND IT RUNS HOT, I HAVE TO TURN THE HEAT ON SO THE TEMPERATURE GAUGE WILL GO DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578158April 8, 2014
ENGINE, AIR BAGS, ELECTRICAL SYSTEM
I HAVE HAD INCIDENTS SEVERAL TIMES OVER THE YEARS WHERE I WOULD HIT A BUMP IN THE ROAD AND MY CAR WOULD COMPLETELY SHUT OFF. I HAVE ALSO HAD SEVERAL INCIDENTS WHERE I WAS TRAVELING DOWN THE EXPRESSWAY AND MY CAR TURNED OFF ON ME. I HAD TO SHIFT MY CAR INTO NEUTRAL AND RESTART IT TO CONTINUE GOING. I WAS FORTUNATE NOT TO HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578153April 8, 2014
AIR BAGS
I SEE TODAY THAT A RECALL HAS BEEN ANNOUNCED FOR IMPALAS UP TO 2010 BUILD YEAR. I HAVE A LOANER CAR FOR THE SATURN IGNITION SWITCH RECALL THAT IS A 2013 IMPALA. WHILE DRIVING MY 93 YEAR OLD MOTHER AROUND, THE PASSENGER SIDE AIR BAG WOULD NOT TURN ON. THIS HAPPENED EVERY TIME SHE RODE WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578162April 8, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WHEN ON THE HIGHWAY DOING APPROX. 65 MPH WITH MY CRUISE CONTROL ON, ALL OF SUDDEN THE CRUISE CONTROL DROPPED OUT AND VEHICLE SLOWED DOWN DRAMATICALLY.. ALSO THE HEAT AND AC WOULD NOT WORK AT ALL. THESE CONDITIONS CONTINUED INTERMITTENTLY. WHEN WE WENT TO MY MECHANIC HE HAD AN IGNITION SWITCH WAITING, HE KNEW OF THE PROBLEM BEFORE WE ARRIVED. AS SOON AS HE TOUCHED THE IGNITION SWITCH THE ENGINE SHUT OFF. SINCE WE HAD THE SWITCH REPLACED WE HAVE HAD NO PROBLEMS. THIS SOUNDS LIKE A SIMILAR PROBLEM AS THE RECALL. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578174April 8, 2014
AIR BAGS
AIR BAG WARNING LIGHT ON. DEALER SAYS THE SEAT BELT NEEDS TO BE REPLACED DUE TO A BAD SENSOR IN IT. I WAS TOLD THEY SEE THIS PROBLEM A LOT ON THIS MODEL. I HAVE ALSO BEEN TOLD THE BAGS WON'T DEPLOY IN AN ACCIDENT UNLESS THIS IS FIXED. I SIMPLY CANNOT AFFORD IT AND THE CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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