Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10584989April 25, 2014
TL- THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED BECAME INVOLVED IN A CRASH WHILE DRIVING 50 MPH AND THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND ONE PERSON WAS INJURED WHICH REQUIRED MEDIAL TREATMENT. THE MANUFACTURER WAS CONTACTED ABOUT THE AIR BAG FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 106,000. KMJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10585011April 25, 2014
AIR BAGS
THE PASSENGER AIR BAG SENSOR IS NOT WORKING RIGHT. THERE IS NO PERSON IN THE SEAT, OR OBJECT AND THE LIGHT SAYS THE PASSENGER AIR BAG IS ON. SOMETIMES THE CHIME GOES OFF FOR THE NON-OCCUPANT TO PUT ON THEIR SEATBELT, BUT MOST THE TIME IT DOES NOT. I HAVE HAD IT BACK TO THE DEALER 2 TIMES. THE FIRST TIME, THEY SAID THEY CHECK THE SENSOR'S 'READINGS' AND THERE WAS ZERO INFORMATION FROM IT. THAT WAS ALL THAT WAS DONE. THE SECOND TIME I TOOK THE CAR IN THEY SAID THEY FIXED IT AND ON THE RIDE HOME AND EVERYDAY SINCE THEN, THE LIGHT IS ON FOR THE AIRBAG WITH NO OCCUPANT. ALSO, THE SECOND TIME I TOOK IT IN WAS BECAUSE OF WATER/MOLD DAMAGE TO THE ENTIRE BOTTOM INSIDE OF MY TRUNK BECAUSE OF THE RECALL OF THE TAIL LIGHT GASKET. I WAS GIVEN A LOANER CAR THE 10 DAYS THEY HAD MINE AND THE TRUNK OF THAT 2014 IMPALA WAS FULL OF WATER IN THE SPARE TIRE AREA AND MOLD ON THE TOP OF TRUNK CARPETING. I AM AFRAID THAT THE PASSENGER AIRBAG MAY NOT DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584878April 24, 2014
AIR BAGS
THE VEHICLE OWNER ALLEGES THAT HE HIT ANOTHER VECHICLE AT 60 MPH INJURIES WERE TO HIS BACK, LEG , HEAD AND CHEST. HIS HEAD HIT THE WINDSHIELD AND CHEST HIT STEERING WHEEL. THE AIR BAG DID NOT DEPLOY *BF UPDATED 08/14/14*LJ UPDATED 8/23/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10584605April 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HE DROVE AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE COMPUTER BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584751April 24, 2014
ENGINE
I WAS DRIVING TO WORK AND A MESSAGE POPPED-UP "REDUCED ENGINE POWER" MY SPEED WAS QUICKLY REDUCED FROM 45 MPH TO 20 MPH. I IMMEDIATELY PULLED OVER LUCKILY I WAS NOT HIT BY ANOTHER VEHICLE. THE CHECK ENGINE LIGHT REMAINS ON IN THE VEHICLE. I HAD THE VEHICLE DIAGNOSED AND WAS TOLD THE THROTTLE SENSOR NEED TO BE REPLACED. THIS IS A DANGEROUS ISSUE THAT GM NEED TO ADDRESS. NUMEROUS OF IMPALA OWNERS HAVE FILED COMPLAINTS, BUT HAVE BEEN IGNORED. I FEEL AS THOUGH GM SHOULD RECALL THE VEHICLES AND FIX THE DEFECTS... THIS IS PUTTING ME, MY CHILDREN, AND MANY OTHERS AT RISK. PLEASE HELP WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584412April 23, 2014
SERVICE BRAKES
TL- THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE IDLING AT A STOP LIGHT, SHE TOOK HER FOOT OFF OF THE BREAK PEDAL AND ATTEMPTED TO DRIVE BUT THE VEHICLE WOULD NOT MOVE. THE CONTACT DEPRESSED ON THE ACCELERATOR PEDAL WITH FORCE UNTIL THE VEHICLE MOVED. THE CONTACT THE TOOK THE VEHICLE TO DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THERE WERE NO REPAIRS MADE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE BUT THEY DID NOT PROVIDE A REMEDY. THE FAILURE MILEAGE 14,000. LG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584457April 23, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL WOULD CONSTANTLY SEIZE WITHOUT WARNING WHEN TURNING LEFT. THE CONTACT HAD TO USE FORCE WHEN EXITING A PARKING AREA AND THE VEHICLE COULD NOT BE PARALLEL PARKED DUE TO THE STEERING FAILURE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 09E005000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584485April 23, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE DRIVING ON TEXAS HIGHWAY 287, SOUTHBOUND, MY ANTI-COLLISION ALERT SYSTEM ACTIVATED. IT SOUNDED A LOUD BEEPING, FOLLOWED BY A FULL APPLICATION OF ALL BRAKES. STARTLED, I WAS ABLE TO APPLY THE ACCELERATOR PEDAL TO RESUME MY SPEED. APPROXIMATELY 5 MILES FURTHER, THE INCIDENT REPEATED IT SELF. DURING THE FIRST INCIDENT, THERE WERE NO VEHICLES IN FRONT OF ME, NONE. THE ROAD WAS DRY, STRAIGHT AND FREE OF ANY OBSTACLES. THERE WAS NO TRAFFIC BEHIND ME. THE SECOND TIME THE CAR AUTOMATICALLY LOCKED UP MY BRAKES, THERE WAS A CAR BEHIND ME, BUT HE WAS ABLE TO SWERVE AND AVOID REAR-ENDING ME. AGAIN, THERE WAS NO TRAFFIC OF ANY TYPE AHEAD OF ME AND THE ROAD WAS FLAT, DRY AND STRAIGHT. AGAIN I WAS ABLE TO APPLY THE ACCELERATOR PEDAL TO REGAIN CONTROL OF THE CAR AND PULL OVER TO THE SIDE WHERE I .SHUT OFF THE ENGINE. I RESTARTED THE ENGINE AND PROCEEDED TO MY DESTINATION IN SPRINGTOWN, TEXAS WITHOUT FURTHER INCIDENT. I TOOK THE CAR TO THE DEALERSHIP THE NEXT WEEK FOR A DIAGNOSTIC SEARCH AND REPAIR OF THE INCIDENT. THEY HAD THE CAR FOR THREE DAYS AND TOLD ME NOTHING WAS WRONG WITH THE CAR. I'M FILING THIS COMPLAINT, BECAUSE I BELIEVE THAT THIS IS A POTENTIAL DEADLY THREAT TO ME, MY PASSENGERS, OR OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584487April 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT COLLISION ALERT WARNING LAMP ILLUMINATED FOLLOWED BY A BEEPING ALARM. THE CONTACT MENTIONED THAT EVERY TIME THE FAILURE OCCURRED THERE WAS NEVER A VEHICLE IN FRONT OF IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584159April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN AND EMITTED A LOUD NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09E005000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584203April 22, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DEFOGGER FAILED TO FUNCTION PROPERLY. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE WIRING HARNESS THAT SUPPLIES POWER TO THE REAR DEFOGGER WAS MELTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584332April 22, 2014
AIR BAGS, STRUCTURE:BODY, STEERING, ENGINE
WE WHERE RAN INTO ON DRIVER SIDE NO AIRBAG CAME OUT WE HAVE HAD LOTS OF STEERING PROBLEMS. AS OF TODAY THERE IS STILL PROBLEMS WITH THE STEERING WHEEL ENGINE LIGHT STAYS ON AND WE JUST WONT DRIVE ON HIGHWAY AT ALL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10583858April 21, 2014
ELECTRICAL SYSTEM:IGNITION
MY KEY KEEP GETTING STUCK IN THE IGNITION. AFTER A COUPLE OF TRIES OF WIGGLING IT OUT, IT CAME OUT. BUT WHEN I'D GONE HOME FOR THEN END OF THE DAY MY KEY WOULDN'T COME OUT AT ALL ! I HAD TO LEAVE MY KEY PARTIALLY STARTED BECAUSE THE KEY WOULDN'T COME OUT. SO MY BAD DIES, ALARM NOT WORKING AND NOT TO MENTION I WAS 4MTHS PREGNANT AND I KEPT DRIVING AROUND AS I SPOKE WITH A GM REP AND ONSTAR REP HOPING EVENTUALLY THE KEY WILL COME OUT BUT IT DIDN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583877April 21, 2014
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, THE HEADLIGHTS HAVE BEGUN TO GO OFF AUTOMATICALLY. SO FAR, WE CAN CLICK THE LIGHTS FROM HIGH BEAM TO LOW BEAM OR VICE-VERSA AND THEY COME BACK ON. THIS STARTED THE LATTER PART OF LAST YEAR, BUT LAST WEEK THEY ACTUALLY STARTED FLICKERING RIGHT BEFORE THEY WENT OFF. I SEARCHED THE WEB AND FOUND THIS IS A COMMON COMPLAINT WITH MANY CONSUMERS. I LIVE IN RURAL AMERICA AND FEAR THE LIGHTS GOING OUT WHERE THERE ARE NO STREET LIGHTS OR ANY OTHER TYPE OF LIGHTING. THERE ARE MANY CURVES AND HILLS AND FEAR WHAT COULD HAPPEN ESPECIALLY IF MY TEENAGER IS DRIVING AND PANICS. WE HAVE SEARCHED FOR THE "FIX" BUT NO ONE SEEMS TO KNOW FOR SURE AND GM HAS MADE NO ATTEMPT TO RECALL THIS PROBLEM. MY COMPLAINT IS WHY NOTHING HAS BEEN DONE TO FIX THIS PROBLEM. IT IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. I HAVE READ SO MANY SUGGESTIONS ON WHAT IT MAY BE BUT NO ONE HAS THE EXACT REMEDY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583794April 21, 2014
POWER TRAIN, ENGINE, SUSPENSION
2008 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *SMD THE CONSUMER STATED THE VEHICLE WAS PURCHASED IN SEPT 2007, AND IN SEPT 2009, THE TRANSMISSION HAD TO BE REPLACED. THE VEHICLE WAS COVERED UNDER 100% WARRANTY AND SHE WAS GIVEN A RENTAL CAR. THE TRANSMISSION WAS REPLACED A FOR A SECOND TIME, AND LASTED UNTIL MARCH 2014. THE CONSUMER STATED THE TRANSMISSION WAS REPLACED FOR A 3RD TIME AND IT HASN'T EVEN BEEN 7 YEARS. THE CONSUMER STATED THE VEHICLE WOULD HESITATE FROM A STOP. THE DEALER ALSO STATED THE VEHICLE NEEDED ENGINE MOUNT AND STABILIZER LINKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583906April 21, 2014
STEERING
THE INTERMEDIATE SHAFT IS DEFECTIVE AND CLUNKS WHEN TURNING AND LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583969April 21, 2014
ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY THINKING I WAS DOING 80 MPH AND TRAFFIC WAS PASSING ME. WHEN I EXITED THE HIGHWAY AND CAME TO A STOP MY SPEEDOMETER STILL SAID I WAS DOING 30 MPH. FROM THAT POINT ON IT WENT HAYWIRE. WHEN I AM AT A STOP IT NOW SAYS I AM DOING 60 MPH AND WHEN I START TO MOVE FORWARD IT JUMPS TO 120 MPH. I HAVE NO IDEA HOW FAST I AM GOING. I HAVE READ HUNDREDS OF COMPLAINTS FOR THE SAME THING. THE COST TO REPAIR IS CLOSE TO $500.00. THIS IS OBVIOUSLY A SAFETY ISSUE AND IS A WIDESPREAD PROBLEM. SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583737April 20, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY WHEN "REDUCED ENGINE POWER, ENGINE LIGHT,ELECTRONIC STABILI TREK" WARNING LIGHTS CAME ON. MY RPM WAS RACING UPWARDS BUT MY ENGINE NEVER RAN HOT. I GOT OFF THE HIGHWAY BECAUSE OF THE WARNINGS AND LOST OF ACCELERATION. I GOT HOME AND CALLED GM CUSTOMER SERVICE WHO ADVISED ME OF NO RECALL FOR THAT PROBLEM AND CONNECTED ME TO A LOCAL DEALERSHIP REPAIR SHOP AND I MADE AN APPOINTMENT. RESEARCHING THE CAR MALFUNCTION, I FOUND NUMEROUS POSTINGS ABOUT THE AFOREMENTIONED PROBLEM. I TOOK THE CAR TO DEALERSHIP AND MECHANIC CALLED AND SAID I NEEDED A APP SENSOR / PEDAL WHICH IS A FACTORY ONLY PART. I OK'D THE SERVICE WORK. THE NEXT DAY (APRIL 18TH,2014) THE ENGINE LIGHT CAME ON BRIEFLY AND THE CAR WAS HESITATING AGAIN, I CALLED THE DEALERSHIP REPAIR SHOP AT 2:35 AND SPOKE WITH MECHANIC THAT REPAIRED MY CAR AND EXPLAINED THE PROBLEM. MECHANIC ASKED ME IF THE LIGHT WAS STAYING ON I REPLIED NO AND HE STATED THE MECHANICS ARE LEAVING IN HOUR. I ASKED THE MECHANIC IF IT WAS SAFE TO DRIVE CAR UNTIL MONDAY, HE REPLIED YES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583612April 19, 2014
SERVICE BRAKES
SINCE LAST YEAR I'VE HAD TO REPLACE THE BRAKE PADS TWICE BECAUSE OF A GRINDING/SQUEALING NOISE. NOW I NEED TO REPLACE THEM AGAIN ( 4-19-14 ). WHEN EVER I APPLIED THE BRAKES THE PEDAL WILL VIBRATE AND MAKES NOISES,IF I APPLY THE BRAKES WHILE ON THE HIGHWAY THE BRAKE PEDAL (VIBRATES A LOT )AND STEERING WHEEL SHAKES WICKED. I BROUGHT MY CAR TO THE DEALER SHIP ( BALISE OF WARWICK,RI )WHERE IT WAS BOUGHT FROM(MY FATHER-IN-LAW BOUGHT THE CAR THERE)AND ASK ABOUT ANY RECALLS....THEY TOLD ME THAT THERE WEREN'T ANY RECALLS FOR MY CAR. GEE I WONDER IF THE PERSON THAT TOLD ME THAT WAS JUST LAZY OR IF THERE AREN'T ANY RECALLS FOR IT. CAN SOMEONE LET ME KNOW PLEASE...I HAVE MY GRANDSON IN THE CAR A LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583616April 19, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
STARTED CAR HAD CAR FOR 2YRS NOW NO PROBLEM WHAT SO EVER AND THE SERVICE TRACTION AND STABILITY CONTROL AND ALSO REDUCED ENGINE POWER CAME ON AS WELL AS ENGINE LIGHT IT JERKED WENT IT SHIFTED AND DIDN'T ACT LIKE IT HAD IT POWER AS ALWAYS BUT I JUST DROVE IT 35 MPH TO GET IT HOME THIS I WOULD THINK IS A GREAT BIG SAFETY ISSUE SHOULDN'T GM HAVE A RECALL ON THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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