Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10593910May 24, 2014
ELECTRICAL SYSTEM
THE KEY DOES NOT TURN IN THE IGNITION. I HAVE SWITCHED KEYS AND IT STILL DOES NOT WORK. I'VE TRIED PRESSING THE BREAK AND TURNING THE STEERING WHEEL AT THE SAME TIME AS TURNING THE KEY. I HAVE TO TRY TO KEEP TURNING THE KEY UNTIL IT FINALLY DECIDES TO TURN. THERE HAS BEEN NO MISTREATMENT OF THE IGNITION AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593594May 23, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING ON THE INTERSTATE AND MY HEADLIGHTS WENT OUT. I FLASHED MY BRIGHTS AND THEY CAME BACK ON. IT HAS DONE THIS MULTIPLE TIMES SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593615May 23, 2014
ENGINE
ONCE AGAIN THE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED LIGHTS ARE ON. WE HAVE TAKEN THE CAR TO DON BROWN CHEVY DEALERSHIP MULTIPLE TIMES WITH NO FIX IN SIGHT. BEEN TOLD IT'S A CLIP THAT CAME LOOSE AND WAS FIXED MULTIPLE TIMES. IT WOULD BE HELPFUL TO FIND SOME PLACE THAT CAN ACTUALLY FIX THE PROBLEM OR FOR GM TO COME UP WITH A FIX. THIS IS NOT A RECALL ITEM AND SHOULD BE ON THE LIST DUE TO THE MULTIPLE INCIDENTS. THIS PROBLEM HAS BEEN OCCURRING INTERMITTENTLY ON THE CAR SINCE 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593681May 23, 2014
ELECTRICAL SYSTEM
ON THREE SEPARATE OCCASIONS, I HAVE STARTED MY NEW 2014 CHEVROLET IMPALA AND THE PARKING BRAKE WILL AUTOMATICALLY BE ON. THESE HAVE BEEN COMPLETELY RANDOM OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593723May 23, 2014
ELECTRICAL SYSTEM
SECURITY SYSTEM COMES ON AND THE VEHICLE WILL NOT START ........... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593357May 22, 2014
ELECTRICAL SYSTEM
WHEN I ATTEMPT TO START THE VEHICLE , SOMETIMES IT WILL NOT START. NO IGNITION. THERE IS POWER BUT NOT IGNITION. AFTER I WAIT 10 MINUTES IT WILL START. IT HAS SOMETHING TO DO WITH THE IGNITION SWITCH. I HAVE BEEN INFORMED THAT THIS IS A SECURITY SWITCH IN THE IGNITION SWITCH, THE SHUTS THE CAR DOWN, SO THE CAR CANNOT BE STARTED. AND AFTER 10 MINUTES EXACTLY THE VEHICLE WILL START. I HAVE TALKED WITH OTHER INDIVIDUALS THAT STATE THAT THEY TOO HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593424May 22, 2014
ELECTRICAL SYSTEM
I WAS ON THE FREEWAY GOING 60-65 MPH. MY CAR JUMPED OR I JUST FELT A CHANGE AND MY RPM NEEDLE MOVED. AS I TRIED TO PUSH IN THE GAS PEDAL THE RPM NEEDLE WOULD MOVE UP TO 4RPMS BUT MY SPEED WOULDN'T INCREASE IT WAS ALMOST AS IF I WAS DRIVING IN NEUTRAL I PULLED OFF TO THE SIDE OF THE HIGHWAY JUST IN TIME FOR MY CAR TO STALL. I SAT THERE FOR ONLY A MINUTE AND STARTED IT AGAIN AND DROVE BACK HOME FINE TO MY COUSINS SHOP WHERE HE FOUND NOTHING WRONG, NO CODES FOUND AND THEIR WAS NEVER A CODE DISPLAYED ON THE DASH DURING THIS. MY TRANSMISSION FLUID WASN'T BURNED AND IT WAS CLEAR AND PINK. I'M FRUSTRATED BC THIS IS AN GM ISSUE AND THEY AREN'T DOING ANYTHING. I COULD OF BEEN HIT AND KILLED. MY DAD HAS A BLAZER THAT IS SITTING IN OUR DRIVEWAY FOR THE SAME ISSUE, THE GM DEALERSHIP AMONG A COUPLE OTHER PLACES CAN'T FIND OUT WHAT'S WRONG. SOMEONE PLEASE HELP ME AMONG OTHERS GET GM TO LOOK INTO OUR CARS AT LEAST FOR FREE. I HAVE A CHILD THAT IS ALWAYS IN THE CAR WITH ME AN IF ANYTHING WAS TO EVER HAPPEN TO US BECAUSE OF AN ISSUE GM WON'T RESOLVE THERE WILL BE MANY LAWSUITS INCLUDING MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593458May 22, 2014
ELECTRICAL SYSTEM
2009 IMPALA, OWNED SINCE 2011. STARTED TO GIVE US ISSUES A YEAR AFTER PURCHASE WHERE WE WOULD GET NO CRANK, NO START. REPLACED BATTERY THINKING IT WAS THE ISSUE. IT WORKED FOR A COUPLE OF DAYS AND STARTED OVER AGAIN. NO CRANK, NO START. REPLACED STARTER WITH AUTOZONE BRAND AND IT WORKED FINE A FEW DAYS. IT STARTED TO HAPPEN AGAIN, NO CRANK, NO START. REPLACED STARTER WITH OEM FROM GM. IT WORKED FOR A COUPLE OF DAYS AND THE ISSUE STARTED TO HAPPEN AGAIN. NO CRANK, NO START. REPLACED STARTER RELAY, PULLED BCM AND CLEANED ALL CONTACTS. AFTER CLEANING BCM CONTACTS IT SEEMED TO OF WORKED BUT A FEW WEEKS LATER IT GAVE US THE SAME PROBLEM. CHANGED IGNITION SWITCH AND CONTINUED TO HAVE THE SAME NO CRANK, NO START ISSUES. WE JUST CONTINUED TO LIVE WITH IT. THE CAR CRANKS AFTER 5 OR 6 TURNS OF THE KEY AND BECAME APART OF OUR DAILY LIFE. NOW THE BIG ISSUE IS THE CAR TURNED OFF ON US WHILE DRIVING A FEW DAYS AGO. LET IT SIT 30 MINS. AND TRIED TO CRANK BUT WE WERE GETTING NO CRANK NO START. IT EVENTUALLY CRANKED AND STARTED BUT I'M WORRIED BECAUSE I HAVE MY GRAND KIDS WITH ME OFTEN AND FEAR IF IM ON THE HIGHWAY I CAN GET INTO A SERIOUS COLLISION. AIRBAG LIGHT HAS CAME ON SINCE THEN AND CAN'T AFFORD TO GO TO THE DEALERSHIP TO GET THE VEHICLE DIAGNOSED. I'VE CALLED GM AND SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY I WOULD BE RESPONSIBLE FOR EVERYTHING. HAVE ALSO CHECKED THE CABLES TO MAKE SURE THEY ARE TIGHT AND FREE OF CORROSION. NO OIL DRIPS ON THE STARTER. WE GIVE THE CAR SCHEDULED OIL CHANGES AND TAKE CARE OF IT VERY WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592982May 21, 2014
EXTERIOR LIGHTING
2004 CHEVY IMPALA LOSES LOW BEAM HEADLAMPS DUE TO AN ISSUE WITH THE MULTIPURPOSE SWITCH LOCATED ON THE STEERING COLUMN. AFTER DOING A GOOGLE SEARCH FOUND HUNDREDS OF OTHERS WITH THE SAME ISSUE. AFTER LOSING LOW BEAM HEADLAMPS AFTER A FEW MONTHS HIGH BEAM LAMPS ARE ALSO NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592970May 21, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEAT ONLY BLOWS WARM AIR DURING ACCELERATION. ONCE IDLE, THE WARM AIR TURNS ICE COLD. MY CAR WENT TO THE DEALERSHIP MULTIPLE TIMES TO BE REPAIRED AND EVERY TIME, IT WOULD WORK PROPERLY FOR A FEW DAYS THEN GO BACK TO NOT WORKING. AFTER THE 3RD "FIX" (THE "FIX" WAS SOMETHING DIFFERENT EVERY TIME), THE DEALERSHIP TOLD ME I JUST MUST KNOW NOT HOW TO WORK MY HEAT BECAUSE I "KEEP BREAKING IT". THIS IS A KNOWN ISSUE ON THIS VEHICLE AND EVEN THE DEALERSHIP DOES NOT KNOW HOW TO CORRECTLY REPAIR THE PROBLEM!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592973May 21, 2014
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
I WAS ON MY WAY HOME FROM WORK WHEN MY DRIVERSIDE HEAD LIGHT WENT OUT SO I STOPPED AND BOUGHT A NEW BULB AT THE CLOSEST STORE WHEN I REPLACED THE BULB THE LIGHT STILL DIDNT COME BACK ON THEN THE DTR LIGHT ALSO STARTED HAVING ISSUES THE ONLY TIME YOU GET ANY LIGHTS ON THE DRIVER SIDE IS WHEN YOU MOVE THE ENTIRE HEADLIGHT ASSEMBLY AROUND THEN YOU GET DIM LIGHTING SO FOR THE PAST COUPLE MONTHS WE HAVENT BEEN ABLE TO USE OUR CAR AT NIGHT. I KEEP CHECKING FOR RECALLS BUT I HAVENT SEEN ANY AND WE HAVE ALWAYS HAD PROBLEMS WITH OUR DTR LIGHTING INCLUDING THE ONES THAT CONTROL OUR DASH LIGHTS. CAUSE WE HAVE NONE THEY WORK DURING TH EDAY WHEN THEY WANT TOO BUT AT NIGHT WE HAVE NO LIGHTS IN OUR DASH. ALSO THE DRIVERS SIDE HEATED SEAT HAS QUIT WORKING. IT ALL OCCURED ROUGHLY AROUND THE SAME TIME. NOBODYS BEEN ABLE TO FIX THE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592968May 21, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER MALFUNCTIONS. THIS INCIDENT IS THE THIRD I'VE EXPERIENCED IN THE LAST YEAR. I RESEARCHED THIS AND FOUND THE PROBLEM TO BE WIDESPREAD FOR 2000-2005 CHEVROLET IMPALAS. THE SPEEDOMETER REGISTERS 95-110 MPH ALL OF THE TIME FROM A COMPLETE STOP TO A SLOW ROLL. THIS IS VERY DANGEROUS BECAUSE A FAULTY SPEEDOMETER READING CAN AND WILL LEAD TO ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593065May 21, 2014
SUSPENSION, POWER TRAIN
I HAD TO REPLACE LOWER CONTROL,AND TRANS. SHIFT LINKAGE I CALL TO SEE IF THERE WAS A RECALL GM SAID ONLY ON POLICE MODELS ANOTHER TIME I HAD TO HAVE CAR TOWED TO DEALERSHIP TO HAVE TRANS. LINKAGE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593114May 21, 2014
EQUIPMENT ADAPTIVE/MOBILITY, AIR BAGS
I HAVE OWNED THE CAR SINCE 9/2013. SHORTLY AFTER PURCHASING THE AIRBAG SENSOR LIGHT STARTED ILLUMINATING ON AND OFF. I TOOK IT BACK TO THE DEALER AND IT WAS SERVICED. SHORTLY AFTER THAT IT CAME ON AGAIN. THEN BACK IN FEBRUARY THE CAR STARTED MAKING A VERY ANNOYING AND EMBARRASSING CLICKING SOUND THAT COMES FROM THE AC/HEATING UNIT. I WAS TOLD THAT IT WAS COMMON IN THE IMPALA AND THAT IT IS THE ACTUATOR. IT HAS GOTTEN SO BAD THAT IT CLICKS EVEN WHEN THE CAR IS NOT RUNNING AND IS LOCKED. I KNOW AT LEAST 7 PEOPLE HERE LOCALLY THAT HAS THE SAME PROBLEMS AS LISTED ABOVE WITH THE SAME YEAR AND MODEL CAR. PLEASE TAKE A SURVEY OR DO SOMETHING BECAUSE THIS IS DEFINITELY A MANUFACTURING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593133May 21, 2014
ENGINE
TL* THE CONTACT OWNS A 1999 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE TURNING INDICATORS WERE OPERATED, THERE WAS A LOUD ABNORMAL NOISE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED FOLLOWED BY THE WHEN ATTEMPTING TO RESTART. THE VEHICLE WAS NOT TAKEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593166May 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
I RECENTLY PURCHASED A 2005 IMPALA IN APRIL OF 2014. THERE WAS NO CHECK LIGHT ENGINE ON FOR ABOUT A WEEK, BUT THE LIGHT DID COME ON AND ALSO WITH THE AIRBAGS LIGHT. WHEN BRAKING BOTH LIGHTS WILL DISAPPEAR. AT TIMES OF ACCELERATING, THE LIGHTS WILL APPEAR. ALSO, I HAVE A FAULTY IGNITION SWITCH THAT IS AFFECTING MY HEADLIGHTS, RADIO, INTERIOR LIGHTS, AND MY KEY WILL BARELY TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593179May 21, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EVAPORATOR VENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,964 AND THE CURRENT MILEAGE WAS 78,968.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593305May 21, 2014
ELECTRICAL SYSTEM
I COULD NOT REMOVE THE KEY FROM THE SWITCH. I CONTACTED MY CRAIN CHEVROLET DEALERSHIP AND THE STAFF ATTEMPTED TO WALK ME THOUGH ON HOW TO REMOVE THE KEY FROM THE SWITCH, EVERY ATTEMPT DID NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592916May 20, 2014
ENGINE, ENGINE AND ENGINE COOLING
WHILE DRIVING MY 07' CHEVY IMPALA THE TEMPERATURE GAUGE ARM OFTEN WILL DROP TO 'C' AS IF THE ENGINE TEMPERATURE IS COLD, THEN THE DRIVERS INFORMATION DISPLAY PANEL WILL DISPLAY A MESSAGE "ENGINE HOT TURN OFF A/C". I'VE HAD THE THERMOSTAT REPLACED, RADIATOR COOLANT DRAINED AND REPLACED, HOPING TO FIX THIS PROBLEM, BUT I'M STILL DEALING WITH IT. AFTER DOING SOME RESEARCH I'M FINDING THAT THERE HAS BEEN OTHER CHEVY VEHICLE OWNERS DEALING WITH THIS SAME ISSUE, WHICH IS MOST LIKELY A BAD 'ENGINE COOLANT TEMPERATURE SENSOR (ECT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592919May 20, 2014
TIRES, TIRES:TREAD/BELT, STEERING:LINKAGES:TIE ROD ASSEMBLY
MY CAR WOULD SHIMMY AS IF THE TIE ROD WAS GOING BAD, AND THE TIRE IN QUESTION WOULD BE FLAT NEARLY EVERY MORNING. AFTER A COUPLE OF DAYS I MADE IT TO HARTINGTON, NE TO THE NEAREST CHEVROLET DEALER. UPON INSPECTION THEY TOLD ME THAT I WAS VERY LUCKY TO HAVE MADE IT THERE BECAUSE THE BELTS SEPARATED ON THE INSIDE OF THE TIRE WHERE I WOULD HAVE NEVER SEEN WHAT WAS HAPPENING. BOTH FRONT TIRES WERE REPLACED AT GREAT EXPENSE. I NOW HAVE HANKOOK TIRES AND WILL NEVER AGAIN BUY GOODYEAR TIRES AFTER THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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