Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10592697May 20, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FROM TIME TO TIME I HEAR SOME BANGING NOISE LIKE SOMEONE IS IN MY TRUNK OR LIKE IT THE SIDE. I'M NOT SURE WHAT IT . ALSO MY POWER STEERING MAKE NOISE ALL THE TIME. AND MY DRIVER SIDE HEADLIGHT BULB COMES LOOSE AND BLOWS OUT A LOT. IT SEEMS LIKE IT'S SOMETHING WITH THE CONNECTOR. TO MANY ISSUES WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592703May 20, 2014
STEERING, SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I WAS TURNING FROM ONE STREET ONTO ANOTHER AND ALL OF A SUDDEN THERE WAS A CLANKING NOISE COMING FROM UNDER THE CAR AND THEN THE POWER STEERING WENT OUT ALONG WITH THE BRAKES AND MY ACCELERATION. I HAD TO PULL OVER AND STOP THE CAR. AFTER ALL THIS MY CAR WOULD NOT START AND EVERY TIME I TRIED TO START MY CAR, IT SOUNDED LIKE THE BATTERY DIED BUT I KNOW IT WASN'T THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592725May 20, 2014
POWER TRAIN, ELECTRICAL SYSTEM
THE VEHICLE FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A BROKEN WIRE IN THE BTSI SOLENOID TERMINAL WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY RE WIRING THE GROUND WIRE TO THE SHIFTER WHERE THE PIN HAD BROKEN. ON MAY 3RD THE KEY GOT STUCK IN THE IGNITION AND WOULD NOT COME OUT. LET THE CAR SIT FOR 24 HOURS THE BATTERY DIED AND THE KEY RELEASED OUT OF THE IGNITION. TOOK THE CAR TO THE DEALERSHIP ON MAY 5, 2014 AND THE SHIFTER WIRES WERE RE CONSTRUCTED. CAR STILL ACTS AS IF THE SHIFTER IS NOT GOING TO SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592708May 20, 2014
STEERING, STRUCTURE:BODY, EXTERIOR LIGHTING
CAR HARD TO STEER AND TURN, HIT A CONCRETE BARRIER DAMAGE THE LEFT FRONT BUMPER, LIGHT, BODY FRAME ON LEFT SIDE OF THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10592785May 20, 2014
TIRES, STEERING, WHEELS
IN THE FALL 2010 I PURCHASED THE 2006 IMPALA WITH NEARLY 19,000 MILES ON IT. . FROM THE START I WAS HAVING PROBLEMS LOSING AIR WITH ONE OF THE TIRES, AND EACH TIME I TOOK IT IN, WAS TOLD IT WAS FIXED. AT THE BEGINNING OF 2013 I STARTED PUMPING AIR INTO THAT ONE TIRE EVERY 3,4, DAYS, AND THE GRINDING NOISE I HEARD SINCE APRIL OF 2013, ( AT WHICH TIME IT PASSED INSPECTION) PROGRESSED INTO NOT BEING ABLE TO STEER AT ALL. ON APRIL 4, 2014,(CAR INSPECTION TIME) I MANAGED TO BRING THE CAR TO THE DEALERSHIP I PURCHASED FROM. AFTER SPENDING $921. FOR THE YEARLY NY STATE INSPECTION, FOUR NEW TIRED, THE PROBLEM WITH THE DEFLATING TIRE, THE POWER STEERING , I THOUGHT EVERYTHING IS "OK". NOT SO. AS I DROVE THE CAR HOME, I HEARD THIS LOUD HUMMING NOISE. I THOUGHT I PURCHASED SOME BAD TIRES??? SO I DROVE THE CAR A LITTLE LONGER, HOPING THE NOISE WILL SUBSIDE. NOT SO!!. SO, ON MAY 20, THIS YEAR 2014 I AGAIN TOOK THE IMPALA TO THE DEALERSHIP. AFTER REPLACING A FRONT WHEEL BEARING AND ANOTHER BILL FOR $526. I NEEDED TO TALK WITH ONE OF THE OWNERS. AT WHICH TIME I ALSO DISCUSSED THE STEERING WHEEL PROBLEM. HE GAVE ME ALL KINDS OF EXPLANATION..... AND REDUCED THE BILL TO $356.. AFTER INCURRING A TOTAL SUM OF 1,278. I DO NOT KNOW WHO TO BLAME. THE CAR MANUFACTURER???, THE DEALER???? OR MY LACK OF CAR KNOWLEDGE. I AM A SINGLE 75 YEAR OLD WOMAN, ON A VERY LIMITED SS INCOME WHO THOUGHT THIS CAR SHOULD LAST MY LIFETIME. I DROVE OTHER CARS BEFORE, AND NEVER EXPERIENCED SUCH HEARTACHE AS I DO NOW. AS OF TODAY 5/20/2014 THE MILEAGE ON THE VEHICLE IS 43,882. I KEPT THIS CAR IN THE GARAGE, AS YOU CAN SEE BY THE MILEAGE, THIS SHOULD HAVE NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592794May 20, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
I HAVE OWNED MY IMPALA SINCE MARCH 2010 AND WHILE IT IS AN ATTRACTIVE CAR, I HAVE HAD NOTHING BUT ISSUES. FIRST MONTH A SENSOR GOES OUT IN THE ACCELERATION, $230 TO REPLACE, IN THE LAST 2 YEARS WE HAVE HAD AN ANNOYING TICKING NOISE WHEN YOU TURN THE CAR ON SOMETHING HAVING TO DO WITH THE AC/HEATER. SEEMS LIKE EVERYONE SAYS THAT IT IS COMMON IN IMPALAS BUT YET I HAVE NOT SEEN A RECALL. I DON'T HAVE THE $450 TO FIX AND IT IS RATHER EMBARRASSING WHEN YOU CAR POOL AS IT IS VERY LOUD AND LAST APPROXIMATELY 30SECONDS TO 45 SECONDS. I HAVE ALSO HAD LEAKS EVERY TIME IT RAINS OR WE GO TO THE CAR WASH. WATER SEEMS TO BE COMING IN FROM THE FRAME BY THE WINDSHIELD ON BOTH DRIVER AND PASSENGER ROOF AREA. IT RUNS DOWN AND COMES OUT BY THE BRAKE ON DRIVER SIDE AND FUSE BOX ON PASSENGER SIDE. I THOUGHT THIS WATER WAS AFFECTING MY POWER LOCKS AS IT SEEMS LIKE WE HAVE HAD ISSUE WITH OUR DOOR LOCKS NOT OPENING. THEY TAKE TURNS, NOT UNLOCKING BUT AFTER READING COMMENTS ON THIS WEB PAGE SEEMS LIKE OTHERS ARE ALSO HAVING THIS SAME ISSUE WITH LOCKS, YET NO RECALL. I HAVE TAKEN IT DOWN TO BE LOOKED AT BUT THEY SAY THEY DON'T SEE ANY ISSUES THEY CAN PIN POINT. DON'T HAVE ANY MORE MONEY TO PUT INTO THIS VEHICLE. I LIKE MY CAR BUT IT HAS ISSUES. I WILL DO MY HOME WORK BEFORE I PURCHASE MY NEXT CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592818May 20, 2014
AIR BAGS
TL* THE CONTACT OWNS 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED BECAUSE THE AIR BAG FAILED TO DEPLOY. THE FAILURE MILEAGE WAS 11,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10588998May 19, 2014
ELECTRICAL SYSTEM
2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEMS MALFUNCTION. *SMD THE CONSUMER STATED THE PROBLEMS HE EXPERIENCED WERE EERILY SIMILAR AS TO THOSE DESCRIBED IN THE RECALL. HOWEVER, GENERAL MOTORS CUSTOMER SERVICE INFORMED HIM, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN, ALL ELECTRICAL FUNCTIONS CEASED. ALL OF THE GAUGES WENT TO THE OFF POSITION, AND THE POWER STEERING AND BRAKES WERE LOST. MINUTES LATER, ALL ELECTRICAL FUNCTIONS RESUMED. THE CONSUMERS MECHANIC WAS UNABLE TO ISOLATE THE PROBLEM. *JB UPDATED 06/19/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592340May 19, 2014
ELECTRICAL SYSTEM, SEAT BELTS
THE BLINKERS QUIT WORKING ON YOU, YOU HAVE TO HIT THE 4 WAY SWITCH AND LET IT THEM BLINK 3 TIMES BEFORE YOUR BLINKERS WILL WORK AGAIN AND THERE IS TIMES IT DON'T WORK WHEN YOU DO THAT. ALSO THE DRIVER SIDE SEAT BELT GETS JAMMED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592362May 19, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE CONTACT EXPERIENCED DIFFICULTY MANEUVERING THE GEAR SHIFTER AND THE VEHICLE JERKED. THE CHECK ENGINE AND SERVICE THROTTLE INDICATORS ILLUMINATED AS THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592369May 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING LIGHT ILLUMINATED. ADDITIONALY, THE SERVICE AIR BAG SOON WARNING MESSAGE ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER A REMEDY. THE FAILURE MILEAGE WAS 31,000. ..UPDATED 08/11/14 *BF UPDATED 08/19/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592373May 19, 2014
ELECTRICAL SYSTEM:HORN
TL * THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND NOTICED THAT THE HORN FAILED TO SOUND. THE DEALER STATED THAT THE AIR BAG WAS IN THE WAY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592389May 19, 2014
SUSPENSION:FRONT:HUB, STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SKIDDED DURING A RIGHT TURN. THE CONTACT STATED THAT ONE WHEEL WAS SPINNING. THE FAILURE RECURRED THREE TIMES. THE DEALER REPLACED THE WIRING HARNESS AND BOTH HUB BEARINGS ON THE FRONT PASSENGER SIDE WHEEL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592420May 19, 2014
ENGINE
DRIVING TO WORK AND I GOT A DISPLAY MESSAGE THAT SAID SOMETHING SIMILAR TO "STABILITRACK REPAIR, ENGINE POWER REDUCED" AND THEN THE CAR SHUT DOWN. NO POWER STEERING, NOTHING. I WAS FINALLY ABLE TO STOP, BUT I WASN'T ABLE TO GET OFF THE ROAD AND IT CAUSED A POTENTIALLY DANGEROUS SITUATION. I'VE READ ONLINE THIS IS A COMMON ISSUE WITH IMPALA'S AND SOMETHING THAT IS A DESIGN FLAW, AS THE SHUTTING DOWN OF THE CAR IS NOT NEEDED. HAD I BEEN IN TRAFFIC, A LARGE CAR PILE UP WOULD HAVE RESULTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592436May 19, 2014
ELECTRICAL SYSTEM, ENGINE
MAY 16, 2014 AT 6:30 AM I PARKED THE CAR IN MY DRIVEWAY AFTER TAKING MY HUSBAND TO WORK. I LOCKED THE DOORS AFTER EXITING THE VEHICLE WITH MY KEYS IN HAND. I WAS IN MY HOME AT ABOUT 6:42 AM WHEN MY NEIGHBOR BEGAN BANGING ON MY DOOR AND YELLING THAT THE CAR WAS ON FIRE, I TOOK A LOOK OUT OF THE WINDOW AND CAME DOWN TO GET A CLOSER LOOK,STUNNED THERE WAS SMOKE EVERYWHERE AND FLAMES UNDER THE HOOD. I IMMEDIATELY CALLED 911 THEY CAME IT TOOK A GOOD BIT OF TIME PUTTING THE FIRE OUT.I SPOKE TO THE FIREFIGHTERS AFTER AND HE SAID HE BELIEVED IT"S ORIGIN WAS ELECTRICAL. WE RECEIVED A QUOTE TO REPAIR,REPLACE THE ENGINE COOLANT TUBE ON MAY 6,2014 FROM TIRE DISCOUNTERS AND MY PLAN WAS TO DROP THE CAR OFF THE MORNING OF 5/16. MY HUSBAND AND I ARE BOTH HEART PATIENTS AND THE LOSS OF THIS CAR WAS DEVASTATING. I ALSO WOULD LIKE TO ADD THAT WE HAD JUST PURCHASED THIS VEHICLE ON APRIL 6, 2014 . THE CAR IS A TOTAL LOSS. WE HAVE THE QUOTE FROM TIRE DISCOUNTERS,VIDEO AND PICTURES FROM THE FIRE AND THE REPORT FROM THE INCIDENT. I PRAY FOR OTHERS THAT DIDN'T LEARN OF THIS RECALL IN TIME WITH TRAGIC RESULTS AND I AM GRATEFUL NO LOSS OF LIFE OCCURRED HERE BUT THE PAIN OF TRYING TO GET TO APPOINTMENTS AND GETTING MY HUSBAND BACK AND FORTH TO WORK AT HONEYWELL BEGINS AGAIN. THANK YOU FOR YOUR EAR. *TR UPDATED 12/11/2014 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10592482May 19, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
FOUND OUT MY HORN STOPPED WORKING WHILE DRIVING. NEARLY GOT IN SEVERAL ACCIDENTS BECAUSE I COULDN'T SOUND MY HORN AS WARNING. FOUND OUT FROM SHINEE LA FLEUR AT THE DEALERSHIP THAT CHEVY PUT IN A UPDATE TO COVER THE HORN FROM WATER DAMAGE. THIS SHOULD HAVE BEEN A RECALL NOT AN UPDATE. THE HORN SHORTED OUT BECAUSE WATER GOT TO THE ELECTRIC PART OF THE HORN. THIS PROBLEM COULD HAVE SHORTED OUT MY ENTIRE ELECTRICAL SYSTEM BUT LUCKILY IT ONLY SHORTED OUT THE HORN. THE DEALER WANTS TO CHARGE ME $425 FOR THERE MISTAKE. I WOULD LIKE THIS CAR TO BE ON A RECALL FOR POSSIBLE DAMAGE BY WATER BECAUSE THE SHIELD THEY PUT ON NOW PROTECTS IT. WHY WASN'T THIS SHIELD SOLD WITH THE CAR FROM THE BEGINNING. THE TECH STATED THAT THIS PROBLEM DOES EXIST ON ALL THESE CARS BUT CHEVY DOES NOTHING ABOUT IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592466May 19, 2014
INTERIOR LIGHTING, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE ANTI-THEFT SECURITY SYSTEM WARNING LIGHT WAS ILLUMINATED AND IT BECAME DIFFICULT TO MOVE THE GEAR SHIFTER FROM PARK. IT TOOK THE CONTACT BETWEEN 10-15 MINUTES TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 124,628. UPDATED 8/28/14*CN UPDATED 09/8/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592608May 19, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
I WAS DRIVING AND AFTER MAKING A LEFT TURN, MY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, AND ABS LIGHT ALL POPPED ON. IT WENT ON AND OFF FOR MANY DAYS AS I WOULD STOP AND THEN RE-START THE CAR. I FINALLY TOOK IT TO A CHEVY DEALERSHIP AND WAS TOLD THEY TESTED THE FRONT ABS CONNECTOR AND ADJUSTED THE TIMING. LIGHTS AND CODES WENT OFF FOR ABOUT TWO WEEKS THEN POPPED BACK ON UPON MAKING A LEFT TURN. IN ADDITION TO THE LIGHTS AND CODES, THE CAR NOW MAKE A LOUD GRINDING NOISE AND THE CAR STALLS. I HAVE BEEN AT A LIGHT IN THE MIDDLE OF MAKING A TURN WHEN THE CAR WILL STALL AND NOT LET ME TAKE OFF- THE TRACTION CONTROL SYMBOL WILL COME ON AND I WILL BE STUCK TRYING TO ACCELERATE. THIS IS VERY DANGEROUS AS I HAVE ALMOST BEEN HIT FROM BEHIND A FEW TIMES DUE TO NOT BEING ABLE TO ACCELERATE IN A TIMELY FASHION. I HAVE GONE ON CHEVY IMPALA FORUMS LOOKING FOR OTHER DRIVERS WHO MAY HAVE EXPERIENCED THIS ARE THERE ARE A GOOD NUMBER OF THEM. IT SEEMS TO BE AN ELECTRICAL PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592222May 18, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
EXPERIENCE ON MULTIPLE OCCASIONS THE FORWARD COLLISION AVOIDANCE ACTIVATION OF A FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH THREE OR FOUR BEEPS. REFERRING TO THIS AS PHANTOM BRAKING ACTIVATED BY THE FORWARD COLLISION AVOIDANCE SYSTEM CAUSING AUTONOMOUS BRAKE ACTIVATION AND THE CRUISE CONTROL DISENGAGEMENT. IT IS UNKNOWN IF THE ACTIVATION OF BRAKE LAMPS OCCUR I HOPE THEY WORK WHEN THIS HAPPEN. MY SERVICE MANAGER SUGGESTION IS TO DEACTIVATE FEATURE. CHEVROLET CUSTOMER ASSISTANCE CENTER 71-1299424541 ME BACK TO THE DEALER WITH NO SOLUTION/EXPLANATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592110May 17, 2014
ENGINE, UNKNOWN OR OTHER
PROBLEM STARTED FIRST WITH CAR NOT STARTING AND THEN IT WOULD START FEW MINUTES LATER, NOW CAR WILL SHUT OFF COMPLETELY WHILE DRIVING LOW SPEEDS/COASTING EVEN. CEL BLINKED SEVERAL TIMES ONCE STILL GIVING 0300 CODE. CHANGED SPARK PLUGS AND NOTHING CHANGED. I HAVE TO SHIFT CAR IN NEUTRAL WHEN THIS OCCURS AND RESTART ENGINE BUT HAVE TO PUSH ON ACCELERATOR TO GET TO START AND SHIFT INTO DRIVE. THIS IS DANGEROUS AND COULD KILL SOMEONE IF THEY DIDNT KNOW WHAT TO DO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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