Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10607268July 1, 2014
FUEL/PROPULSION SYSTEM
FUEL STOPPED WORKING. TEMP GAUGE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607271July 1, 2014
ELECTRICAL SYSTEM
THIS WAS A RENTAL CAR THAT I PICKED UP ON SUNDAY, JUNE 22ND FROM NATIONAL CAR RENTAL AT THE REAGAN NATIONAL AIRPORT. I WAS DRIVING AROUND 35 MPH ON A TWO LANE ROAD NEAR STAFFORD, VA. AT 4:20 PM ON THE 25TH WHEN THE ENTIRE CAR SHUT OFF. I SHIFTED INTO NEUTRAL TO TRY AND START IT, BUT NO LUCK. I APPLIED HEAVY PRESSURE ON THE NOW NON POWERED BRAKES AND CAME TO A COMPLETE STOP. I SHIFTED INTO PARK AND STARTED THE CAR. NO FURTHER INCIDENT AND TURNED THE CAR IN ON THE 26TH AND INFORMED THEM OF THE INCIDENT. THEY MARKED THE CAR SO IT WOULD NOT BE PUT BACK INTO THE FLEET UNTIL REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607286July 1, 2014
ENGINE, POWER TRAIN
ONCE MY VEHICLE GOT NEAR 80K MILES, IT BEGAN TO RANDOMLY SHUT DOWN ON ME AS I DRIVE. THE MESSAGE "ENGINE POWER REDUCED, SERVICE THROTTLE" COMES ON AND I BARELY HAVE TIME TO PULL OUT OF HARM'S WAY BEFORE THE CAR WON'T MOVE. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST YEAR--MOST RECENTLY, THREE TIMES WHILE DRIVING ON THE FREEWAY AND TURNPIKE ON SATURDAY JUNE 28. DRIVING AT 70MPH AND HAVING MY CAR SUDDENLY LOSE POWER IS BEYOND RIDICULOUS. WHEN MY MECHANIC PULLS THE ERROR CODE, IT'S JUST A GENERAL COMPUTER ERROR EVERY TIME. NOTHING AT ALL ABOUT THE THROTTLE HAS EVER SHOWN. WHY IS THIS NOT A RECALL WHEN YOU SEARCH "IMPALA ENGINE POWER REDUCED" AND SEE THERE ARE A TON OF PEOPLE WITH THE SAME ISSUE? DOES SOMEONE HAVE TO DIE BEFORE THIS ISSUE GETS FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607310July 1, 2014
ELECTRICAL SYSTEM, STEERING, AIR BAGS
THIS CAR WAS ONE-OWNER AND VERY WELL TAKEN CARE OF AND SERVICED ROUTINELY. I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY CAR JUST LOST POWER. I HAD NO CONTROL OF THE CAR. IT SLAMMED INTO THE CONCRETE MEDIUM WALL ON DRIVERS SIDE, THEN SPUN AROUND AND LODGED UNDERNEATH THE TRAILER OF A SEMI-TRACTOR. THE SEMI HIT THE BRAKES AND IT PROJECTED ME BACK ACROSS UPON THE TOP OF THE CONCRETE MEDIUM WHERE MY CAR JUST RODE TO A STOP. THE AIR BAGS DID NOT DEPLOY. MY BEAUTIFUL CAR WAS TOTALED BUT, BY THE GRACE OF GOD AND SEAT BELTS I AM ALIVE. I HAVE A CONCUSSION, SPRAINED ANKLE, CUTS, AND BRUISES, BUT I AM HERE TO TELL ABOUT IT. HOPEFULLY, THE NHTSA WILL INVESTIGATE AND SAVE SOMEONE ELSE FROM INJURY OR DEATH. MY CAR IS AVAILABLE TO INSPECT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10607352July 1, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA SUPER SPORT. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES UPON HITTING A BUMP IN THE ROAD OR UNLEVELED LAND. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHEN HE WAS ABLE TO RESTART THE VEHICLE MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO NEITHER DUPLICATE NOR DIAGNOSE THE FAILURE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TO BE INSPECTED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607521July 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED INTO THE IGNITION AND WOULD NOT MOVE PASS THE ACC POSITION CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607534July 1, 2014
ENGINE
WIFE WAS DRIVING HOME AND THE ENGINE POWER WAS REDUCED AND SERVICE TRACTION CONTROL CAME UP ON THE DASH DISPLAY. POWER WAS CUT, LEFT HER DRIVING AT AROUND 40MPH I DROVE IT TODAY, JULY 1,2014, IT DID FINE FOR ABOUT THE FIRST MILE THEN SERVICE TRACTION CONTROL, REDUCED ENGINE POWER DISPLAY CAME ON AGAIN. I DROVE IT 4 TIMES TODAY, SEEMS THAT IF THE CAR SIT FOR A FEW HOURS, IT RAN FINE, FULL POWER, NO ISSUES FOR ABOUT THE FIRST MILE TO MILE AND A HALF THEN IT WOULD COME UP WITH THE SERVICE TCS AND REDUCED ENGINE POWER WHICH LEAVES YOU AT VERY REDUCED SPEEDS. LUCKILY I LIVE IN THE COUNTRY SO TRAFFIC WASN'T A HUGE ISSUE. I RESEARCHED ONLINE AND THIS SEEMS TO BE A COMMON OCCURANCE WITH MANY YR MODEL IMPALAS SO I WANTED TO REPORT MINE SO IT WOULD BE ON RECORD AS WELL. 2007 IMPALA LT2 WITH 3.9L ENGINE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607597July 1, 2014
AIR BAGS, ELECTRICAL SYSTEM
I OWN A 2004 CHEVROLET IMPALA AN IN FEBRUARY WHILE DRIVING UP THA HIGH WAY MY KEYS JUST LIKE POPPED OUT OF THE IGNITION MY CAR LOST POWER AND I HIT THE GUARD RAIL AT 60 MPH MY AIR BAGS DIDN'T COME OUT. ME N MY GIRLFRIEND WAS IN THE CAR . ON JULY 1ST I FIND OUT THERE'S A RECALL ON MY CAR I TRIED CONTACTING A FEW CHEVROLET DEALERSHIP COMPANIES NEAR ME AN I'VE BEEN DENIED ANY CAR REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10606890June 30, 2014
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
AS A RENTAL VEHICLE TO USE WHILE WARRANTY REPAIRS WHERE BEING PERFORMED ON MY TRAVERSE; I HAD BEEN RENTED A 2014 IMPALA. TO MY SURPRISE THE FOLLOWING MORNING I CAME TO A STOP AND THE ENGINE QUITE, THERE WAS A CLEAR LANE WITHIN SITE THAT I FIGURED I COULD PUSH THE DEAD VEHICLE TO. I OPENED THE DOOR, WHILE KEEPING MY FOOT ON THE BRAKE AND POSITIONED MYSELF IN THE DOOR FRAME TO PUSH. THEN I REMOVED MY FOOT OFF THE BRAKE TO REACH IN AND PLACE IT INTO NEUTRAL AND START PUSHING. TO MY SURPRISE THE VEHICLE STARTED BY ITS SELF AND ACCELERATED AWAY FROM ME, THE DOOR FRAME ALMOST KNOCKING ME DOWN, YET LUCKILY I WAS ABLE TO CATCH THE CAR AND GET BACK TO THE BRAKE BEFORE THE CAR CRASHED. I CAME TO FIND OUT THAT THIS WAS AN ECONOMIC FEATURE ON THAT VEHICLE. I FEEL GREAT CONCERN THAT THIS CAR STARTED WHEN MY SEAT BELT HAD BEEN REMOVED AND DOOR OPENED, WOULD THEY HAVE AT LEAST CONSIDERED SOME SORT OF PRECAUTION FROM THIS OCCURRING. PLEASE TAKE THIS SERIOUS, I KNOW THAT I WAS NOT ADVISED OF THIS FEATURE, AND HAD I NOT CAUGHT THE CAR OR GOTTEN KNOCKED DOWN AND RUN OVER, THE OUTCOME WOULD HAVE BEEN MUCH MORE SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607036June 30, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRACTION CONTROL AND THE CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO DECELERATE AND THEN STALLED. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ELECTRONICS IN THE ACCELERATOR PEDAL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,630. UPDATED 08/11/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607044June 30, 2014
ENGINE, VEHICLE SPEED CONTROL
ACCELERATOR PEDAL POSITION SENSOR APP WENT OUT. AFTER CHECKING WITH SEVERAL CAR SERVICE DEPARTMENTS THEY SAID I SHOULD REPORT THIS. LOTS OF PEOPLE WITH THIS SAME CAR OUR HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607122June 30, 2014
AIR BAGS
2009 CHEVY IMPALA 2LT THE AIR BAG WARNING LIGHT HAS ILLUMINATED ON NUMEROUS OCCASIONS SINCE BUYING THE CAR NEW IN JANUARY 2010. CURRENTLY THE LIGHT HAS BEEN ON FOR 2 WEEKS STRAIGHT WITH YET ANOTHER DEALER VISIT SCHEDULED. THIS WARNING LIGHT WHEN ILLUMINATED RENDERS THE REST OF THE ELECTRONIC DISPLAY USELESS SINCE THE "SERVICE AIRBAG" DISPLAY NEVER GOES OFF. THE DEALER SERVICE DEPARTMENT HAS FAILED TO FIX THE PROBLEM SATISFACTORILY FOR THE PAST 4 YEARS DESPITE THE MULTIPLE TIMES WE HAVE HAD IT IN FOR THE AIR BAG WARNING LIGHT ISSUE. THE PROBLEM ALWAYS RETURNS AND THE LIGHT WILL STAY ON FROM SEVERAL MINUTES TO WEEKS. SOME OF THE EXPLANATIONS FOR RETURNING THE CAR TO US WITHOUT CORRECTING THE PROBLEM HAVE BEEN DOWNRIGHT RIDICULOUS. WE HAVE GREAT CONCERN ABOUT THE SAFETY OF DRIVING A VEHICLE WITH AN ONGOING AIRBAG WARNING LIGHT ISSUE. THE VEHICLE ONLY HAS 31,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607172June 30, 2014
AIR BAGS
THE VEHICLE IS DISPLAYING "SERVICE AIR BAG" WITH A PICTURE ON THE DASH BOARD. I DROVE IT TO WORK TODAY AND IT'S STILL DISPLAYING THE SAME THING. CAN ANYONE TELL ME WHY AND IS THIS PART OF GM RECALL.I'M SCARED THAT IF SOMETHING HAPPEN WHILE I'M DRIVING OR HAVE MY KIDS IN THE VEHICLE WILL THIS PROTECT US OR HURT US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607174June 30, 2014
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING TO WORK ON 29 MAY 2014 I HIT A SMALL POTHOLE. THE POTHOLE IS 10" ACROSS, 3-4" DEEP, AND I HIT IT HEAD ON. THIS CAUSED MY CAR TO SHUT OFF, WHICH I DIDN'T REALIZE UNTIL I TRIED TO ACCELERATE. I THEN REALIZED I HAD NO POWER STEERING OR BREAKS AND HAD TO PULL OFF TO THE SIDE OF THE ROAD TO RESTART THE CAR. LUCKILY THERE WERE NO CARS BEHIND ME, SO OTHER THAN HAVING TO PULL OFF THE ROAD ON A CURVE I WAS LUCKY. I CALLED BOTH MY LOCAL GM DEALER (RESSLER OF BOZEMAN, MT) AND GM CUSTOMER SUPPORT TO TELL THEM ABOUT THE ISSUE. THE LOCAL DEALER TOLD ME THERE WAS NO ISSUE WITH THE CAR, NO RECALLS, AND NOTHING TO WORRY ABOUT. THE TECHNICIAN TOLD ME TO "AVOID HITTING POTHOLES". GIVEN THE STATE OF THE ROADS THAT MAY BE HARD TO DO. THE GM SUPPORT TOLD ME THERE WAS NO RECALL AT THE MOMENT BUT THERE MIGHT BE ONE DOWN THE ROAD AND TO WATCH THE NEWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607176June 30, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I HAVE BEEN HAVING PROBLEMS WITH THIS RIGHT SIDE KNOCKING IN THE DASHBOARD FOR ALONG TIME. I'VE TAKEN IT TO THE DEALERSHIP BUT THAT NOT REALLY SURE OF WHAT IT IS. I WAS TOLD THAT IT COULD BE A SENSOR BUT HAD TO TAKE THE DASHBOARD TO ACTUALLY KNOW WHAT IT IS. I HAVEN'T GOTTEN FIXED BECAUSE I JUST DON'T WANT TO JUST BE SPENDING MONEY AND THAT'S NOT THE PROBLEM AND MY SERVICE AIR BAG LIGHT CAME ON 6/29/2014 AND ITS SAYING TO "SERVICE AIR BAG" AND THE TICKING HAS GOTTEN LOUDER ON THE RIGHT HAND SIDE IN THE DASHBOARD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10607219June 30, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I LEASED THE CAR 5/10/2014 AND I HAD SEVEN OCCASIONS WHERE THE CAR SIMPLY WOULDN'T START AND THE CHECK ENGINE LIGHT CAME ON OVER NIGHT ON ITS OWN WHICH CAUSED THE BATTERY TO DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606740June 29, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
ONE DAY BEFORE I WAS TO TAKE A VACATION FROM MISSOURI TO TEXAS, MY CHECK ENGINE LIGHT CAME ON. MY MECHANIC TOLD ME THE CODE HAD SOMETHING TO DO WITH A FUEL CANISTER, BUT IT SHOULDN'T POSE A PROBLEM. AS I WAS DRIVING 75 MPH ON THE HIGHWAY INSIDE THE TEXAS STATE LINE, AFTER 7 HOURS OF DRIVING, MOSTLY IN RAIN ALL DAY, THE CAR STARTED DOING A JERKING TYPE ACTION & THEN MY TRACTION CONTROL LIGHT CAME ON, W/A WARNING MSG SAYING, "SERVICE TRACTION CONTROL; ENGINE POWER REDUCED." GOING 75 MPH I LOST ALL CONTROL! NO LIGHTS, NO A/C (WHICH IS A SEPARATE, LOUD, CLICKING ISSUE I COULD ADDRESS), NO POWER STEERING, NO POWER BRAKES! I HAD ALL I COULD DO TO JUST POINT MY CAR TO THE SIDE OF THE ROAD & COAST TO A STOP, IN THE MIDDLE OF NOWHERE W/OUT A SERVICE STATION IN SIGHT! I TRIED 3X TO RESTART THE VEHICLE TO NO AVAIL. AS I SAT THERE IN BEWILDERMENT & FRIGHT OF WHAT JUST HAPPENED, I CONTEMPLATED WHAT TO DO. AFTER ABOUT 5 MINUTES, I DECIDED TO TRY & START IT 1 MORE TIME. THIS TIME, IT STARTED UP. HOWEVER, THE CHECK ENGINE LIGHT & THE SERVICE AIRBAG LIGHT (AGAIN, ANOTHER ISSUE I'VE HAD WITH THE VEHICLE SINCE THE DAY I PURCHASED IT) WERE STILL LIT UP BUT THE TRACTION CONTROL LIGHT & THE WARNING MESSAGES HAD GONE OFF. I CONTINUED TO MY DESTINATION & THE FOLLOWING DAY (SATURDAY) I TOOK THE VEHICLE TO THE LOCAL GM DEALERSHIP WHERE THEY PROCEEDED TO DO A DIAGNOSTIC TEST &, OF COURSE, "COULD NOT REPLICATE THE PROBLEM," THEREFORE THEY COULD NOT "FIND ANYTHING WRONG." THEY GLADLY DEPLETED MY VACATION EXPENSES OF $100 & SENT ME ON MY WAY WITH A REASSURANCE THAT "IF IT HAPPENS AGAIN WHILE YOU'RE HERE, COME BACK BY & WE WILL TEST IT AGAIN BUT WE WON'T CHARGE YOU FOR IT." HOW NICE OF THEM. :{ GM SEEMS TO ENJOY DOING THAT. AND THE NHTSA DOESN'T SEEM TO WANT TO TAKE THE INITIATIVE TO INVESTIGATE THIS PREVALENT PROBLEM W/THESE CARS. IF SOMETHING BAD HAPPENS, I'LL SUE THE PANTS OFF OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606759June 29, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
WHEN DRIVING NORMALLY SYSTEM PANEL WILL LIGHT UP WITH SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. WHILE TURNING TRACTION CONTROL WILL AUTOMATICALLY TURN ITSELF ON AND GRIND THE WHEELS MAKING TURNING DIFFICULT. WHEN BRAKING THE BRAKES WILL NOT ENGAGE RIGHT AWAY AND ABS LIGHT WILL COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606876June 29, 2014
AIR BAGS, SERVICE BRAKES
ON JUNE 28,2014 WHILE DRIVING DOWN HOUSTON TX BELTWAY. I WAS INVOLVED IN AN ACCIDENT WHERE MY CAR HIT A CEMENT GUARD RAIL AND BRAKES FAIL AS WELL AS NO AIRBAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10606645June 28, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THERE IS A VERY COMMON PROBLEM WITH 2006-2013 IMPALA REAR DEFROSTERS NOT WORKING. LOOK ON YOUTUBE AND YOU WILL SEE THE PROBLEM IS VERY EVIDENT. GM/CHEVY USED A SMALL BULKHEAD CONNECTOR FOR THE HIGH CURRENT DEFROSTER WIRES LOCATED ON THE PASSENGER SIDE KICK PLATE OF THE 2006-2013 IMPALA'S THAT BURNS OUT. THIS REALLY SHOULD BE A RECALL DUE TO A FIRE HAZARD. THE "HOW TO" FIX ON YOU TUBE LOOKS LIKE IT WILL WORK, BUT THIS REALLY SHOULD BE ADDRESSED AND FIXED BY GM. INEXPERIENCED MECHANICS TRYING TO FIX THIS MAY GET HURT, LET ALONE INCREASING THE ELECTRICAL/FIRE HAZARD BY IMPROPERLY "FIXING" THE PROBLEM. GM IS RECALLING THEIR VEHICLES FOR EVERYTHING ELSE SO WHY NOT FIX A KNOWN PROBLEM? SAD FOR PEOPLE IN WINTER CLIMATES NOT BEING ABLE TO SEE OUT THEIR REAR WINDOW DUE TO THIS SYSTEMIC PROBLEM ASSOCIATED WITH THE IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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