Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10609692July 10, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WORKS SOMETIMES. OTHER TIMES IT GETS STUCK ON MPH. I CAN BE SITTING STILL AND THE SPEEDOMETER WILL READ 52 MILES PER HOUR. OTHER TIMES IT WILL KEEP GOING UP UNTIL THE NEEDLE IS MORE THAN BURIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609725July 10, 2014
ELECTRICAL SYSTEM
MY CAR AS WELL AS OTHER GM CARS OF MY YEAR, 2000-2006 HAVE EXPERIENCED A "NO-START" CONDITION WHEN THE KEY IS TURNED TO THE START POSITION TO START THE ENGINE. IT IS A VERY PREVALENT PROBLEM THAT OCCURS WITH GM'S PASSLOCK ANTI-THEFT SYSTEM. MY CAR DOES NOT START RIGHT AWAY AT TIMES. THE "SECURITY" LIGHT WOULD ILLUMINATE WHILE DRIVING AND WHEN I TRIED TO START THE CAR, IT WOULD NOT TURN ON AT ALL. WHILE IT WON'T START, THE "SECURITY" LIGHT WOULD FLASH SEVERAL TIMES. IT TAKES OVER 10 MINUTES FOR THE CAR TO START. ALTHOUGH, THIS MAY NOT SEEM LIKE A LIFE-THREATENING RECALL, BUT IT CAN BE. IF ANYONE WERE TO BE IN A VERY DANGEROUS AREA AND THE CAR TAKES OVER 10 MINUTES TO START, THE ODDS OF THAT PERSON GETTING HURT OR POSSIBLY KILLED ARE EXTREMELY HIGH! GM HAS NEVER EVER RECALLED THEIR PASSLOCK ISSUE, AND IT CAN COST OVER $2,000 TO REPAIR THE PROBLEM FOR WHICH THERE IS NO GUARANTEE THAT IT WILL FIX THE PROBLEM. PLEASE TAKE THIS MATTER SERIOUSLY, IT CAN COST SOMEONE'S LIFE, SOMEONE'S LOST WAGES FOR WORK, AND A HOST OTHER UNFORTUNATE RESULTS IF IT'S GOING TO TAKE A CAR OVER 10 MINUTES TO START BECAUSE OF A FAULTY, ANTI-THEFT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609728July 10, 2014
STRUCTURE:BODY:DOOR
SOMEONE EXITED THE VEHICLE'S REAR DRIVER SIDE. ONCE THE DOOR WAS SHUT I WAS NEVER ABLE TO OPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609740July 10, 2014
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING WHEN VEHICLE LOST POWER AND CAR SHUT OFF. I PUT THE CAR IN NEUTRAL AND RESTARTED THE MOTOR AND THIS HAS HAPPENED ON A FEW OCCASIONS. MORE RECENTLY, AT TIMES CAR WILL NOT TURN OVER OR CRANK AND THE CHECK ENGINE LIGHT COMES ON. THEN SUDDENLY THE CAR CRANKS AND AFTER SOME TIME HAS PASSED THE CHECK ENGINE LIGHT SHUTS OFF. I TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD ME IT WAS THE BATTERY. I REPLACED THE BATTERY AT THE DEALERSHIP BUT IT STILL DOES THE SAME THING. I TOOK THE CAR BACK TO THE DEALERSHIP BUT THE DEALERSHIP SAID THEY COULD NOT FIND THE PROBLEM. SO I TOOK THE CAR TO ANOTHER MECHANIC AND HE TOLD ME IT WAS THE IGNITION 1 SWITCH CIRCUIT 2 (CODE P1682). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609743July 10, 2014
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING WHEN VEHICLE LOST POWER AND CAR SHUT OFF. I PUT THE CAR IN NEUTRAL AND RESTARTED THE MOTOR AND THIS HAS HAPPENED ON A FEW OCCASIONS. MORE RECENTLY, AT TIMES CAR WILL NOT TURN OVER OR CRANK AND THE CHECK ENGINE LIGHT COMES ON. THEN SUDDENLY THE CAR CRANKS AND AFTER SOME TIME HAS PASSED THE CHECK ENGINE LIGHT SHUTS OFF. I TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD ME IT WAS THE BATTERY. I REPLACED THE BATTERY AT THE DEALERSHIP BUT IT STILL DOES THE SAME THING. I TOOK THE CAR BACK TO THE DEALERSHIP BUT THE DEALERSHIP SAID THEY COULD NOT FIND THE PROBLEM. SO I TOOK THE CAR TO ANOTHER MECHANIC AND HE TOLD ME IT WAS THE IGNITION 1 SWITCH CIRCUIT 2 (CODE P1682). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609744July 10, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES
MY DRIVERS SIDE DOOR LOCK I HAVE TO MANUALLY LOCK AND UNLOCK WITH KEY.. AND NOW PASSENGER SIDE BACK SEAT WHERE MY 2 YRS OLD SETS., THE LOCK ON HER SIDE SOMETIMES DOESN'T LOCK AND SHE CAN OPEN THE DOOR.. ALSO WHEN IT DOES LOCK I HAFTA CRAWL THRU FRONT SEAT INTO BACK AND PULL THE LATCH UP TO UNLOCK DOOR... ALSO I HAVE TO USE A SCREWDRIVER TO PUSH IN SOME SOLENOID ON MY SHIFTER TO GET MY CAR INTO GEAR.. IT SUCKS BIG TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609136July 9, 2014
ENGINE, STEERING, FUEL SYSTEM, GASOLINE
I HAVE A 2000 IMPALA WITH APPROXIMATELY 161,000 MILES ON IT. THE CAR IS USED AND I AM THE 2ND OWNER. I WENT TO HAVE MY NORMAL OIL CHANGE AS I HAD NOTICED THE LOW ENGINE OIL PRESSURE LIGHT HAD COME ON. THE CAR HAD BEEN RUNNING OUT OF OIL FREQUENTLY, BUT I DIDN'T SEE ANY OIL LEAKS. THE PRINT OUT AFTER THE OIL CHANGE STATED MULTIPLE OIL LEAKS. BUT THERE WAS NEVER ANY OIL ON THE GROUND. THE CAR HAD BEEN RUNNING VERY ROUGH AND WAS STARING TO RUN WARMER THAN USUAL. NOT HOT, BUT PAST THE MIDDLE LINE ON THE TEMP GAUGE. AND I HAD NOTICED A BURNING SMELL AFTER DRIVING, BUT NEVER SAW ANY SMOKE. THIS ALL STARTED IN APRIL 2014 AND HAS BEEN ONGOING. I'VE TAKEN THE CAR TO A REPAIR SHOP AND NOBODY SEEMS TO KNOW WHAT'S GOING ON. NOW JULY 5,2014 I WENT TO TURN LEFT AND THE STEERING WHEEL WAS EXTREMELY HARD TO TURN. I HAD TO PUT A LOT OF MUSCLE INTO TURNING THE WHEEL. I CHECKED THE POWER STEERING FLUID AND SAW IT WAS LOW SO I TOPPED IT OFF. PROBLEM SHOULD HAVE BEEN FIXED RIGHT? WRONG. IT GOT WORSE. I TOOK IT TO A DIFFERENT REPAIR SHOP AND WAS TOLD IT WAS THE TENSIONER PULLEY. O'ER $100 LATER, THE PROBLEM HAS GOTTEN WORSE. WHEN I TURN LEFT THE WHEEL STAYS STUCK AND I HAVE TO JERK IT BACK STRAIGHT. THUS IS A SAFETY HAZARD AS I TRANSPORT MY FAMILY IN THIS VEHICLE. SINCE THESE PROBLEMS STARED THE CAR EATS A LOT OF GAS. GOING 5 MILES SHOULD NOT USE ALMOST A QUARTER TANK OF GAS AND THE CHECK ENGINE LIGHT COMES ON AND STAYS ON AT RANDOM TIMES, DURING THESES TIMES THE CAR EATS A LOT IF GAS. WHEN THE LIGHT IS NOT ON GAS MILEAGE IS OK. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609277July 9, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT ALSO MENTIONED THAT TWO WEEKS LATER THE HIGH BEAM HEADLIGHTS ILLUMINATED INDEPENDENTLY AND REMAINED ILLUMINATED WHEN THE VEHICLE WAS POWERED OFF. THE CONTACT STATED THAT THE BATTERY HAD TO BE DISENGAGED IN ORDER TO SHUT OFF THE HIGH BEAMS HEADLIGHTS. THE CONTACT STATED THAT THERE WAS A SMOKE EMITTED FROM THE HIGH BEAMS SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10609264July 9, 2014
TIRES, STEERING, SUSPENSION
I PURCHASED A 2013 IMPALA IN NOVEMBER WITH 19,000 MILES ON IT. I NOTICED A BANG IN THE FRONT END WHEN BACKING OUT OF DRIVEWAY CUTTING TO THE RIGHT OR LEFT. THE DRIVERS TIRE IS WEARING UNEVEN BECAUSE THE ALIGNMENT IS OFF "BUT ONLY SLIGHTLY AND WITHIN SPECS". STEERING WHEEL SHAKES AT 45-50 MPH WITHOUT PULLING. GO OVER A BUMP AND FEEL A VIBRATION IN THE FLOOR UNDER MY FEET! IT HAS BEEN IN SEVERAL TIMES AND THEY HAVE DONE THE FOLLOWING: 1. TIGHTEN MOTOR MOUNT 2. HAD IT HALF A DAY TO REPLACE A BROKEN MOTOR MOUNT (SAME ONE THEY TIGHTENED TWO WEEKS EARLIER) 3. HAD IT ALL DAY TO "LISTEN FOR THE NOISE", HEARD IT AND ORDERED A STRUT SPACER 4. HAD IT HALF A DAY TO REPLACE STRUT SPACER, DID NOT STOP THE NOISE THEY HAVE HEARD THE NOISE 3 TIMES AND MADE SEVERAL ATTEMPTS TO CORRECT BUT WAS NOT SUCCESSFUL. I SUGGESTED THE RACK AND PINION BUT WAS TOLD GM WILL NOT PAY THEM TO EXPLORE MY FRONT END. SHOP SAYS WITHOUT HEARING THE NOISE ALL THE TIME WE WILL HAVE TO WAIT FOR A "CATASTROPHIC EVENT TO OCCUR". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609304July 9, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE APPLIED THE BRAKES THE VEHICLE SHOOK VIGOROUSLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CALIPER FAILED AND THE TECHNICIAN REPLACED THE CALIPER ON THE REAR DRIVERS BRAKE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,073. UPDATED 09/02/14*LJ UPDATED 09/23/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609453July 9, 2014
ENGINE
MODEL YEARS AFFECTED: 2000, 2001, 2002, 2003, 2004, 2005 ENGINES AFFECTED: 3.4L V6, 3.8L V6 AVERAGE MILEAGE: 108,315 MI (13,756 MI - 198,000 MI) VERIFIED THE INTAKE MANIFOLD GASKET CAN DEVELOP EXTERNAL ENGINE OIL OR COOLANT LEAKS. IN SOME CASES THE FAILED GASKET WILL LEAK COOLANT INTERNALLY. THE MANIFOLD GASKET WILL NEED TO BE REPLACED TO CORRECT THIS ISSUE. THOUSANDS OF CARS ARE AFFECTED. THESE VEHICLES NEED TO BE RECALLED AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608940July 8, 2014
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION
THE CAR DONT START. THE KEY STUCK ALWAYS . SOMETIMES THE CAR TURNS ITSELF OFF WHEN START THE CAR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609012July 8, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT REAR PASSENGER DOOR FAILED TO UNLOCK AND THE DRIVER'S DOOR WOULD NOT LOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609104July 8, 2014
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MINE SEEMS TO HAVE THE SAME PROBLEMS AS MOST PEOPLE. TRACTION CONTROL. SERVICE AIRBAG, REDUCED ENGINE POWER LIGHTS COME ON. CAR DIES WHILE DRIVING ONCE THE LIGHTS COME ON. DOORS DON'T UNLOCK UNLESS IT'S DONE MANUALLY. MESSAGES FLASH ON MY READOUT OVER AND OVER AGAIN. TELLS ME TO CHECK TIRE PRESSURE ON EACH TIRE EVEN THOUGH THE PRESSURE IS FINE. DETECTS PASSENGER IN PASSENGER SEAT WHEN THERE IS NOTHING IN THE PASSENGER SEAT. RIDICULOUS! I AM NOT EVER BUYING ANOTHER ONE!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609110July 8, 2014
STEERING, SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING MY CHILDREN TO SCHOOL, MY STEERING WHEEL LOCKED UP, MY GAS PEDAL WOULD NOT ACCELERATE, AND MY BRAKE PEDAL LOCKED UP, BROUGHT TO MY LOCAL DEALERSHIP THEY REPLACED THE IGNITION AND THE PROBLEM IS STILL OCCURRING. UPDATED 2/27/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608790July 7, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SECURITY SYSTEM IS ALWAYS LOCKING UP I HAVE TO WAIT 10 MINUTES BEFORE I CAN START CAR... I ALSO KNOW SEVERAL OTHER IMPALA OWNERS AND THIS IS A PROBLEM FOR THEM TOO.. IT'S A VERY BIG INCONVENIENCE ESPECIALLY WHEN YOU SHOW UP TO WORK LATE BECAUSE OF IT... IT IS SO MUCH OF A PROBLEM I WILL NEVER BUY ANOTHER IMPALA AND PROBABLY NEVER PURCHASE A CHEVY EVER AGAIN! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608806July 7, 2014
ELECTRICAL SYSTEM
THE PROBLEM STARTED WITH THE SECURITY LIGHT COMING ON. THEN THE TEMP GAUGE STOPPED WORKING. SPORADICALLY WOULD NOT START. I WAITED 15 MINUTES WITH KEY IN THE ON POSITION, WHEN SECURITY LIGHT WENT OFF, TURN OFF AND BACK ON. MOST TIMES THIS WOULD WORK. HEADLIGHTS WOULD FLICKER ON AND OFF. DRIVER SIDE WINDOW STOPPED WORKING. ONE DAY MY DASHBOARD, AND DOOR CONTROLS JUST WENT HAY WIRE. CAR WILL NOT TURN OVER AT ALL NOW. KEY EASILY SLIDES OUT OF THE ON POSITION. HAVE ALREADY HAD CAR LOOKED AT SEVERAL TIMES WITH NO SUCCESS. WHEN RESEARCHING THIS ISSUE ONLINE, IT SEEMS THAT MANY OTHER PEOPLE ARE HAVING THIS VERY SIMILAR ISSUE. AT THIS POINT IT IS A SAFETY CONCERN FOR ME AND MY FAMILY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608511July 7, 2014
STEERING, SUSPENSION
WHILE DRIVING HEARD A LOUD CLUNKING SOUND AS I TURN THE STEERING WHEEL. UPON INSPECTION, RIGHT HAND LOWER CONTROL ARM BUSHING FOUND TO BE DEFECTIVE. USING NHTSA DATABASE FOUND RECALL ON ONLY POLICE VEHICLES AND CANNOT GET ANSWER WHY ONLY THOSE VEHICLES WERE RECALLED AND NOT MINE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608612July 7, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING 65MPH VEHICLE JUST DIED. WAS NOT ABLE TO START FOR ABOUT 15 MINS. THIS HAS HAPPENED SEVERAL TIMES NEARLY CAUSING SEVERAL ACCIDENTS. THE VEHICLE INTERMITTENTLY HAS REDUCED ENGINE POWER WHILE DRIVING AND JERKS FROM A COMPLETE STOP SOMETIMES. NOW THE OIL ENGINE PRESSURE/TURN OFF ENGINE LIGHT AND ALARM GO OFF ALL THE TIME. REPLACE THE SENSOR, BUT TO NO AVAIL. THE LOUD KNOCKING SOUND FROM THE DASH IS UTTERLY ANNOYING. I THINK THE FACT THAT ONLY THE POLICE CARS GOT RECALLED IS INSANE, NO MATTER WHAT THE RECALL WAS. I'M SURE ONCE THEY TOOK THOSE VEHICLES IN; ALL THE OTHER ISSUES I HAVE MENTIONED WERE ALSO FIXED. ALSO THE REAR DRIVER SIDE POWER LOCK IS FAULTY AND UNSAFE WHEN TRAVELING WITH YOUNG CHILDREN. I HONESTLY BELIEVE WITH SO MANY CONSUMERS HAVING THE EXACT SAME PROBLEMS, GM SHOULD ISSUE A RECALL ON THESE VEHICLES BEFORE SEVERAL TRAGEDIES OCCUR AND WE THEN JUST BECOME STATISTICS. PLEASE HELP. THERE ARE SO MANY OF US OUT HERE WITH THE EXACT SAME ISSUES ON THESE IMPALAS WHO SHOULD NOT HAVE TO PAY FOR THE REPAIR OF SOMETHING THAT APPARENTLY SHOULD BE RECALLED BY GM. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR UPDATED 2/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608608July 7, 2014
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE HAD ISSUES WITH LIGHTS FOR THE PAST 6 MONTHS. FIRST STARTED OUT WHERE IF I HAD MY BRIGHT LIGHTS ON EVERY NOW AND AGAIN ALL MY LIGHTS WOULD GO OFF WHILE DRIVING. THE BRIGHT LIGHTS WOULDN'T STAY ON SO HAD TO HOLD TO KEEP THEM ON. THEN IT CAME A PERIOD OF TIME WHERE ALL MY LIGHTS WOULD NOT WORK. ON FRIDAY, JUNE 27TH 2014, I WAS AT WORK AND HAPPENED TO LOOK OUT THE WINDOW AND NOTICED MY LIGHTS WERE ON. WENT OUTSIDE TO SEE IF CAR WAS DEAD. WHEN I GOT IN THE CAR I COULD SEE THAT MY STEERING COLUMN WAS SMOKING (ON FIRE) COMING FROM THE TURN SIGNAL SWITCH. THE BRIGHT LIGHTS HAD STUCK TO ON SOMEHOW AND THIS IS WHY I COULD SEE THAT MY LLIGHTS WERE ON. I UNHOOKED THE BATTERY AND THE SMOKING STOPPED. WHEN I WENT TO HOOK BATTERY BACK UP THERE WASN'T ANY MORE SMOKING BUT MY WINDSHIELD WIPERS WERE GOING AS FAST AS THEY COULD AND I COULDN'T SWITCH OR DO ANYTHING TO MAKE THEM STOP. THE HAZARDS OR ALL MY LIGHTS WERE BLINKING ON/OFF REPEATEDLY. NOTHING I COULD DO TO STOP. AS OF NOW I'M DRIVING WITHOUT ANY FUSE TO THE WIPERS AND THE LIGHTS WORK DURING THE DAYTIME BUT WILL NOT WORK AT ALL AFTER DARK. I'VE BEEN TOLD THE PART THAT IS NEEDED TO REPLACE THIS IS A MULTI-FUNCTIONAL SWITCH. HOWEVER, THIS IS GOING TO COST $800 TO REPLACE. MANY COMPLAINTS OUT THERE ABOUT THE SAME THING HAPPENING TO SAME YEAR/MAKE/MODEL CAR AND NO RECALL?? *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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