Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10606680June 28, 2014
ELECTRICAL SYSTEM:IGNITION
THIS PROBLEM HAD CAUSED ME PROBLEMS IN THE YEAR BEFORE IT WOULD NOT START. THE IGNITION LOCK CYLINDER WOULD NOT TURN VARIOUS TIMES BEFORE INCLUDING ONE TIME IT CUT OFF LUCKILY NEAR MY HOME AT A VERY LOW SPEED, BUT I WAS ABLE TO TURN THE STEERING WHEEL BACK AND FORTH AND IT WOULD FINALLY START. BUT, ON OCTOBER 9, 2013 I WAS ABOUT 65 MILES FROM HOME AND TRIED TO TURN THE KEY TO GO HOME AND IT WOULD NOT TURN. I HAD TO CALL A TOWING COMPANY TO TOW IT HOME. WITHIN A FEW DAYS I HAD IT TOWED TO A SERVICE CENTER AND WAS TOLD THE IGNITION LOCK CYLINDER HAD TO BE REPLACED. TOTAL CHARGE FOR REPAIR WAS $423.56 ! I NEVER THOUGHT MUCH ABOUT UNTIL THE RECENT RECALL FOR THIS PROBLEM IN OTHER YEARS. I DO FEEL THIS YEAR SHOULD BE INCLUDED. I NEVER THOUGHT ABOUT FILING A COMPLAINT UNTIL I NOW THINK THIS PROBLEM COULD CAUSE A CRASH. THIS NEEDS TO BE ADDRESSED AND REPAIRED FURTHER IF NEEDED. I ALSO FEEL MY REPAIR FEE SHOULD BE RETURNED. THANK YOU AND WAITING FOR REPLY TO MY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606682June 28, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
THE SERVICE STABILITRAK, TRACTION CONTROL, AND REDUCED ENGINE POWER WARNINGS CAME ON AND THE CAR STARTED TO LOSE POWER GOING AROUND A CURVE. I TEMPORARILY LOST THE ABILITY TO ACCELERATE NEARLY CAUSING ME TO GET REAR ENDED BY A VEHICLE BEHIND ME. SINCE THE INCIDENT OCCURRED THE CAR HAS BEEN VERY SLUGGISH AND UNSAFE TO OPERATE. I AM PLANNING TO GET THIS SERVICED ASAP. AFTER READING MANY FORUM POSTS ONLINE REGARDING THIS SAFETY ISSUE, I BELIEVE A RECALL SHOULD BE ISSUED. I WAS SHOCKED TO SEE HOW RAMPANT OF A PROBLEM THIS AND THAT IT IS USUALLY CAUSED BY A FAULTY THROTTLE BODY THAT ISN'T COVERED IN THE 100K MILE POWERTRAIN WARRANTY. MYSELF AND MANY OTHERS FROM WHAT I HAVE READ BELIEVE THIS TO BE A VERY DANGEROUS MALFUNCTION. IF THIS WERE TO HAPPEN AT HIGH SPEEDS ON THE HIGHWAY SOMEONE COULD VERY EASILY BE KILLED IF THEIR CAR LOSES POWER DUE TO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606540June 27, 2014
LATCHES/LOCKS/LINKAGES
3 OF THE 4 DOOR LOCKS WON'T OPERATE WITH A KEY FOB OR THE DOOR PANEL AND THERE'S NO KEY ACCESS ANYWHERE OUTSIDE EXCEPT THE DRIVERS SIDE WHICH IS THE ONLY LOCK THAT CURRENTLY WORKS...WITH CHILDREN OR ADULTS IN THE BACK SEAT OR THE PASSENGER SIDE THIS CREATES A SERIOUS HAZARD IN THE EVENT OF AN ACCIDENT OR THE NEED TO ENTER THE CAR URGENTLY IF BEING PURSUED BY AN ABDUCTOR. SMALL CHILDREN WOULDN'T BE ABLE TO MANUALLY UNLOCK DOORS TO EXIT THE VEHICLE IN CASE OF AN EMERGENCY AND THE DRIVER WOULD HAVE TO CLIMB OVER THE BACK SEAT TO ACCESS THE LOCK MANUALLY OR LOSE PRECIOUS TIME ROLLING WINDOWS DOWN AND GETTING OUT OF THE CAR TO OPEN THE DOOR LOCKS FROM OUTSIDE THE CAR....THIS VEHICLE IS LOW MILEAGE AND THESE LOCKS ARE DEFECTIVE. MANY HAVE BEEN BLOGGING ABOUT THESE DEFECTIVE DOOR LOCKS AND GM NEEDS TO RECALL THESE AND REPLACE THEIR DEFECTIVE DOOR LOCK ACTUATORS STAT AT NO COST TO THE CONSUMER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606574June 27, 2014
SERVICE BRAKES
DRIVING WITH 4 IN THE CAR AT AROUND 65 MPH WENT TO STOP AND THE WHEEL STARTED TO SHAKE FROM THE ROTORS WARPING. WENT TO THE DEALER AND TOLD THEM AND THEY TOLD ME TO SHIFT TOO 2ND GEAR. NOWHERE IN THE BOOK HAVE I SEEN THIS AND IS A BAD ANSWER IF THIS IS THE CASE. THIS HAPPENED A FEW YEARS AGO AND STILL HAPPENS ON A 4 WHEEL DISK BRAKE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606327June 26, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS PULLING OUT OF A PARKING LOT AND MY VEHICLE SUDDENLY SHUT OFF MAKING ME LOOSE STEERING CONTROL AND ALMOST CAUSING A BAD ACCIDENT. I MANAGED TO GET THE CAR TO A STOP AND I RESTARTED THE IGNITION. I PULLED OFF AND SAT IN A LOT FOR A FEW MINUTES. THE NEXT DAY I HAD THE SAME PROBLEM WHILE MERGING ONTO A MAIN HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605855June 25, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND OPERATING THE HEAD LIGHTS, BOTH THE LOW BEAM AND HIGH BEAM LIGHTS WOULD NOT ILLUMINATE FAR ENOUGH IN FRONT OF THE VEHICLE TO SEE ON COMING VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DEFECT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD LIGHTS WERE OPERATING AS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,000. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605916June 25, 2014
POWER TRAIN
UPON STARTING AND ATTEMPTING TO BACK OUT OF MY GARAGE TO GO TO WORK, THE RELEASE BUTTON ON THE FLOOR MOUNTED GEARSHIFT LEVER WOULD NOT DEPRESS, THEREBY PREVENTING ME FROM SHIFITNG INTO REVERSE, LET ALONE DRIVE IF I WAS SUCCESSFUL IN BACKING OUT OF THE GARAGE. HERE IS THE DESCRIPTION ON MY RECEIPT FOR REPAIR: "INSPECTED LOSS OF POWER AT SHIFTER AT R.T.S.I. SOLENOID - (PREVIOUSLY REPAIRED GROUND CIRCUIT 1135 GREEN VOLTAGE SUPPLY BROKE AT CONNECTOR) - NEC TO REPLACE COMPLETE CONNECTOR AND HARNESS AND ROUTE CORRECTLY -- GRID# 013, DOC ID#'S 1912937, 2417697" THIS IS THE SECOND TIME I'VE HAD THIS ISSUE. THE DEALER TOOK CARE OF ME APPROPRIATELY EACH TIME. HOWEVER, I SEE THAT OTHER OWNERS OF IMPALAS ARE EXPERIENCING THE SAME PROBLEM VIA THE INTERNET. I SURE WOULD APPRECIATE IT IF IT WAS LOOKED INTO. I'D HATE TO SEE ANY BODY HAVE THIS PROBLEM IN A NOT TOO FRIENDLY AREA, LET ALONE MY SPOUSE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605555June 24, 2014
ELECTRICAL SYSTEM, STEERING, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THE IGNITION FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 8/19/14*CN THE CONSUMER STATED THE STEERING MECHANISM FAILED ALSO. UPDATED 09/5/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605576June 24, 2014
ENGINE
DRIVING ON THE EXPRESSWAY GOING 60MPHS MY CAR JUST CUTS OFF EVERYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605796June 24, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING HOME FROM WORK TRAVELING AT A SPEED OF 70 MPH I SUDDENLY RECEIVED A NOTIFICATION OF REDUCED POWER AND TO SERVICE MY TRACTION CONTROL HAD THE PROBLEM DIAGNOSED AS A FAULTY ENGINE CONTROL MODULE STILL HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605469June 24, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
SERVICE TRACTION CONTROL/ENGINE POWER REDUCED LIGHTS CAME ON DASH. CAR LOST ALL POWER AND WHEN STOMPING THE GAS PEDAL SPEED WOULD RESUME, VERY HESITANT FROM A DEAD STOP. CAR WAS JERKING, SHUT OFF TRACTION CONTROL AND CAR JERKED THEN TOO. GM NEEDS TO FIX THIS BEFORE THERE ARE DEATHS. ALSO I HAVE NO UNLOCKING DOORS. THEY HAVE TO ALL BE MANUALLY UNLOCKED. BATTERY WAS REPLACED IN CAR AND ON KEY FAB. GAS PEDAL SENSOR AND THROTTLE BODY SENSOR ARE THE TRIGGERED CODES, GM NEEDS TO FIND THE REAL SOLUTION AS THESE DON'T SEEM TO FIX PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605490June 24, 2014
SUSPENSION, ENGINE AND ENGINE COOLING
THE FOLLOWING HAS HAPPENED TWICE TO ME IN THE LAST 3 MONTHS. I WAS DRIVING ON THE FREEWAY 65-70MPH WHEN THE SERVICE TRACTION CONTROL/ENGINE POWER REDUCED LIGHTS CAME ON DASH. MY CAR THEN LOST ALL POWER ON THE FREEWAY AND MY SPEED WAS REDUCED TO UNDER 35MPH. AFTER STOPPING THE VEHICLE AND TURNING IT OFF FOR APPROXIMATELY 5 MINUTES, THE CAR STARTED BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605163June 23, 2014
ELECTRICAL SYSTEM, POWER TRAIN, EQUIPMENT ADAPTIVE/MOBILITY
SHORTLY AFTER PURCHASING THIS VEHICLE, I PARKED AND WHEN I TRIED TO START IT WOULD NOT START. AFTER WAITING ABOUT 20 MINUTES IT DID START. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS A SENSOR WHICH THEY REPLACED. DID NOT STOP THE PROBLEM, CONTINUES TO DO IT TODAY. NOW AT ABOUT 8500 MILES A MESSAGE COMES UP TO SERVICE TRACT SYSTEM. AM TOLD IT IS A SENSOR IN THE HUB AND THE ENTIRE HUB WILL HAVE TO BE REPLACED AT A COST OF ABOUT $750 PER HUB FOR THE FRONT AND SLIGHTLY MORE IF IT IS THE REAR HUB. AFTER READING ON THE INTERNET OF THIS SAME PROBLEM PEOPLE ARE HAVING, I REALIZE I AM NOT THE ONLY ONE HAVING THIS PROBLEM AND IT SEEMS ALL THESE FIXES DO NOT STOP THE PROBLEM. I PURCHASE THE CAR NEW AND LOVE THE RIDE AND PERFORMANCE I GET FROM THIS CAR BUT AM NOT ABLE AT THE TIME TO PAY FOR EXPENSES OF THIS MAGNITUDE. HAVE CONSIDERED TRADING BUT DO NOT WANT TO SADDLE SOMEONE ELSE WITH THIS PROBLEM. WOULD NOT MIND THE REPAIRS IF IT WAS GOING TO FIX THE PROBLEM, BUT SEEMS AS IF THIS IS A PROBLEM THAT CANNOT BE FIXED. HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605187June 23, 2014
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:HEADLIGHTS
TL ' THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SECURITY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE LOCK SYSTEM RESET ITSELF AUTOMATICALLY. ADDITIONALLY, THE HEADLIGHTS SHUT OFF INTERMITTENTLY. THE DEALER STATED THAT THE IGNITION WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000. JCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605220June 23, 2014
SERVICE BRAKES, STEERING
MY 2004 IMPALA HAS THE ABS LIGHT ON. IT SOUNDS AND FEELS LIKE THE ABS IS COMING ON WHILE DRIVING. THE STEERING FELT ODD. I WAS RIGHT BY MY HOUSE SO I SHUT IT OFF AND TURNED BACK ON AND DROVE IT THE BLOCK HOME. I TRIED DRIVING IT AROUND THE BLOCK THE NEXT DAY AND THE SAME THING HAPPENED. I AM FINDING MANY PEOPLE POSTING THE SAME THING ON THE INTRANET. MANY CRASHES.I CALLED CHEVY AND WE READ / LOCATED THE SAME RECALL, FROM 6/14/04 #04049. WE IN TURN CALLED THE DEALERSHIP, AND AFTER MANY DAYS, CALLS, FINALLY GOT MY CAR IN. THEY JUST CALLED SAYING THERE IS NO RECALL ON MY SPECIFIC IMPALA. IT IS DOING EXACTLY WHAT ALL THE OTHER PEOPLE/CRASH VICTIMS TALK ABOUT. I CALLED CHEVY BACK AND THEY SAID IT GOES BY STATE. I GUESS I AM SUPPOSE TO DRIVE IT UNTIL IT CRASHES AND THERE IS AN INJURY/DEATH BEFORE THEY DECIDE THAT THERE ARE MORE IMPALA'S OUT THERE WITH THE SAME PROBLEM THAT NEED THE RECALL. I AM AT WITS END AND DON'T KNOW WHAT TO DO NOW. MY CAR IS AT THE DEALERSHIP. I AM HAVING AN ESTIMATE DONE ON DOING WHAT THE RECALL STATED TO DO AND WILL THEN CALL CHEVY BACK TO TRY TO PUSH THE MATTER HIGHER UP THE CHAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10605341June 23, 2014
AIR BAGS
THE VEHICLE DISPLAYS A "SERVICE AIR BAG" LABEL AND ALSO A ICON ASSOCIATED WITH THE WRITTEN WARNING. MY 2009 CHEVROLET IMPALA LT IS NOT INCLUDED IN THE RECALL, ACCORDING TO THE MY VIN NUMBER. CAN YOU EXPLAIN WHY THIS VEHICLE IS DISPLAYING SERVICE AIR BAG. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. I HAVE NEVER HAD A CAR DISPLAY SUCH A WARNING. I AM VERY AFRAID TO DRIVE THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605415June 23, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A VISIBLE FUEL LEAK AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,000. UPDATED 08/11/14*LJ THE CONSUMER STATED THE VEHICLE WAS LEAKING OIL. UPDATED 09/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605437June 23, 2014
AIR BAGS, SUSPENSION
WHILE DRIVING ON AN SHARP INCLINE I NEEDED TO APPLY MY BRAKES TO SUCCESSFULLY DECREASE SPEED (65 TO 45). AFTER COMPLETING THIS ACTION A SERVICE MESSAGE APPEARED ON MY DASH BOARD, "SERVICE AIR BAG". THIS MESSAGE HAS BEEN DISPLAYED SEVERAL TIMES SINCE THEN, GENERALLY AFTER APPLYING MY BRAKES SUDDENLY OR ANY TIME I DECREASE FROM A SPEED OVER 60. I CONTACTED MY DEALERSHIP ASKING IF THERE WAS A ISSUE. I WAS TOLD TO HAVE MY COMPUTER RESET BUT THAT SEEMS TO TEMPORARILY FIX MY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605025June 22, 2014
STEERING
STEERING KNUCKLE IS GOING OUT HAS BEEN POPPING EVER SINCE WE BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605024June 22, 2014
STEERING, ELECTRICAL SYSTEM:IGNITION
IGNITION HAS GONE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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