Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10615125July 21, 2014
SUSPENSION
EXCESSIVE INSIDE REAR TIRE TREAD WARE AND HYDROPLANING IN RAIN AT 65 MILES AN HOUR. HAD CAR ALIGNMENT REPAIRED BY MOVING AND REDRILLING HOLES FOR REAR STRUTS. ALSO HAD TO REPLACE MY SECOND SET OF TIRES. THIS WAS ALL AT MY EXPENSE BECAUSE GM WOULD NOT ACKNOWLEDGE MANUFACTURING DEFECT. I HAD SERIOUS HYDROPLANING JUST PRIOR TO THIS. IN FACT IT WAS THE HYDROPLANING THAT CAUSED ME TO VISIT THE DEALER. NOW SOME 7 MONTHS LATER THE SAME PROBLEM CONTINUES AND I HAVE WORN OUT THE INSIDE TREAD OF 2 NEW REAR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615132July 21, 2014
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
MY 2013 CHEVROLET IMPALA'S ELECTRICAL SYSTEM FAILED. THERE WERE NO LIGHTS, RADIO, AIR CONDITIONER, GAUGE LIGHTS, POWER STEERING OR POWER BRAKES. THE ENGINE REMAINED RUNNING AS DID THE TRANSMISSION. THIS LASTED ABOUT FIVE MINUTES.(THERE ARE NO PLACES TO STOP ON OUR ROADS.) THE FIRST LIGHT TO COME ON WAS THE WARNING ABOUT LOSS OF STABILITRAC AND THE SECOND WAS ABOUT AIR BAGS, THE THIRD WAS ABOUT UNEVEN TIRE PRESSURE. EVENTUALLY THE GAUGE LIGHTS, AIR CONDITIONER AND RADIO CAME ON FOLLOWED BY THE POWER STEERING AND BRAKES. I TURNED IT OFF IN PARK AND THEN TURNED IT ON AGAIN. THE STABILITRAC AND AIR BAG WARNINGS WERE STILL ON, BUT THE REST OF THE LIGHTING AND ELECTRICAL SEEMED TO BE WORKING. EVENTUALLY THE STABILITRAC AND AIR BAG WARNINGS STOPPED. THE NEXT DAY EVERYTHING CAME ON AS NORMAL. THE AIRBAG FOR THE PASSENGER SEAT NEVER IS ON SINCE I BOUGHT IT IN JANUARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615472July 21, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TH ENGINE OF MY 2008 IMPALA COMPLETELY SHUT OFF ON TWO OCCASIONS APPROXIMATELY TWO YEARS AGO AFTER HITTING A RELATIVELY LARGE POT HOLE. IN THE FIRST INCIDENT, I WAS TRAVELING WEST BOUND ON SNELL ROAD (OAKLAND TOWNSHIP, MI) BETWEEN ORION AND ROCHESTER ROAD AND HIT A LARGE POT HOLE TRAVELING APPROXIMATELY 40 MILES PER HOUR AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT OFF. AS I RECALL, I STEERED THE VEHICLE (MANUALLY) TO THE SIDE OF THE ROAD, PUT THE VEHICLE IN PARK, AND RESTARTED THE ENGINE. NO OTHER CARS WERE COMING EITHER WAY. A SIMILAR INCIDENT HAPPENED APPROXIMATELY 3 MONTHS LATER AS I WAS HEADING EASTBOUND ON SNELL ROAD BETWEEN MT. VERNON AND ROCHESTER ROAD. WHEN THE GM IGNITION RECALLS STARTED, I DID NOT CORRELATE THESE INCIDENTS WITH THE RECALL. HOWEVER, WHEN I READ A NEWSPAPER ACCOUNT RECENTLY OF A GM EMPLOYEE EXPERIENCING THE SAME SITUATION WITH HER 2006 IMPALA, I REALIZED IT MUST HAVE BEEN AN IGNITION ISSUE AS WELL. I ASSUMED THE 2008 IMPALA WOULD BE RECALLED LIKE THE 2006 IMPALA BUT TO DATE, I THE 2008 IMPALA HAS NOT YET BEEN RECALLED. PLEASE CONTACT ME WITH ANY FURTHER QUESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614782July 20, 2014
ENGINE
DEFECTIVE VEHICLE KEY SWITCH FORCED VEHICLE TO SHUT DOWN WHILE DRIVING ON SOUTHERN PARKWAY IN ISLIP NY. WE MANAGED TO PUSH VEHICLE TO DEALER WHERE IT CURRENTLY IS AWAITING REPAIRS. THERE IS NO CURRENT RECALL ON THIS CAR - THERE SHOULD BE! MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614690July 19, 2014
FUEL SYSTEM, GASOLINE
WHILE HEADING SOUTH ON OHIO I675 JUST SOUTH OF I35, THE GAS WAS NO LONGER BEING PUMPED TO THE ENGINE. I WAS IN THE OUTSIDE LANE AND WAS ABLE TO GET THE CAR TO THE BREAKDOWN LANE ON THE RIGHT SIDE WITHOUT INCIDENT, BUT THE CAR WAS ALMOST STOPPED BY THE TIME I GOT IT TO THE BREAKDOWN LANE. I CALLED AAA AND THEN LANG'S AUTO DEALERSHIP TO MAKE SURE I COULD GET THE CAR IN ON A SATURDAY. AAA RESPONDED QUICKLY AND REPLACED THE FUSE FOR THE FUEL PUMP SINCE THIS WAS THE SECOND OCCURRENCE, THE FIRST WHILE DRIVING. THE CAR WAS ABLE TO MAKE IT TO LANG'S. THEY FOUND THAT THE DRAIN WIRE IN CONNECTOR X200 A1 SHORTED TO CIRCUIT 3640 A3 IN X200. THE FIX WAS TO RE-POSITION THE DRAIN WIRE TO NOT CONTACT THE FSCM WIRE TERMINAL AT X200. DOC ID 2585199 LOCATION K-16. HAD SEVERAL COMMUNICATIONS WITH LANG'S SERVICE AND DISCOVERED THAT THE MECHANIC KNEW THE FIX SINCE HE HAD DONE THIS BEFORE. I ASKED THE SERVICE MANAGER TO REPORT THIS TO GM TO HOPEFULLY CREATE A RECALL FOR THIS ISSUE. FROM THE SERVICE MANAGER: THE WIRING REPAIR WAS DONE AT A CONNECTOR IN THE RIGHT LOWER HUSH PANEL AREA BY THE LOWER DOOR HINGE. THE TECHNICIAN FOUND THIS DO TO EXPERIENCE AND PROPER DIAGNOSIS. THERE IS NOTHING THAT YOU DID TO CREATE THE PROBLEM. IT WAS NOT CORRECTLY MANUFACTURED FROM THE SUPPLIER OF THE HARNESS/CONNECTOR. AND: ALL WARRANTY REPAIRS ARE LOOKED AT BY GENERAL MOTORS BUT I WILL FORWARD YOUR CONCERNS TO MY AREA REPRESENTATIVE. MY CONCERN IS THERE ARE MORE ISSUES WITH THIS VEHICLE WHICH ARE KNOWN BUT NOT RECALLED. ON THE NEWS THIS MORNING SUBARU WAS BEING SUED FOR A SIMILAR ISSUE DUE TO SAFETY CONCERNS. I AM VERY CONCERNED THAT THERE WILL BE MORE ISSUES WITH THIS VEHICLE THAT COULD CAUSE A BREAKDOWN THAT I WILL NOT BE ABLE TO GET THE CAR OUT OF HARMS WAY. PLEASE CONTACT ME IF THERE ARE ANY RESULTS FROM THIS REPORTING INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614701July 19, 2014
FUEL SYSTEM, GASOLINE
THIS IS A CONTINUING PROBLEM. WHEN I START MY CAR AND DRIVE IT DOWN THE ROAD, SOMETIMES, BUT NOT ALWAYS, THE IDLE WILL NOT COME DOWN FROM HIGH IDLE. I CAN DO UP TO 45 MPH AND NEVER TOUCH THE ACCELERATOR. IF I TAP THE ACCELERATOR TO RELEASE THE HIGH IDLE, IT WORKS SOMETIMES. USUALLY THOUGHT, I HAVE TO STOP THE CAR AND CUT THE ENGINE OFF, WAIT A FEW SECONDS, AND RESTART IT. THAT USUALLY, BUT NOT ALWAYS FIXES THE IDLE PROBLEM. IF IT CONTINUES TO HIGH IDLE, I HAVE TO REPEAT THE STOP AND START SCENARIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614713July 19, 2014
ELECTRONIC STABILITY CONTROL (ESC)
FIRST TIME I WAS SLOWING DOWN TO MAKE LEFT TURN WHEN ENGINE LIGHT CAME ON THEN MESSAGE TO CHECK STABILIY TRAC AND THEN TRACTION CONTROL CAR LOST POWER WHILE MAKING TURN AND JERKED .I GOT THE CAR BACK HOME BY DRIVING AT LOW SPEED HAD TO SHUT OFF AND START SEVERAL TIMES BEFORE IT WOULD CLEAR AFTER IT CLEARED DROVE FINE FOR ABOUT TEN MILES AT LOW SPEED AS SOON AS I GOT UP TO50 MPH ENGINE LITE CAME ON STARTED JERKING AND LOST POWER AGAIN AGAIN MESSAGE THE SAME ONLY NOW ALL MESSAGES ARE MESSED UP EVERYTHING IS FOLLOWED BY CAL I AM AFRAID TO DRIVE THIS CAR AS IT IS VERY DANGEROUS .ONLY HAD THE CAR ONE MONTH BOUGHT IT ON 6/16/2014 FIRST PROBLEM HAPPENED ON 7/16/2014 SECOND 7/19/2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614772July 19, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THE FIRST TIME WAS ABOUT THREE MONTHS AGO IN MARCH 2014 BUT THE ENGINE NEVER DIED THEN. IT JUST HAD LESS POWER AND WAS BETTER THE NEXT TIME I STARTED THE CAR. DON'T KNOW WHAT THE MILEAGE WAS THEN, MAYBE ABOUT 52K. IT HAPPENED A COUPLE TIMES THAT SAME WEEK AND I WAS GOING ABOUT 40MPH. I ASKED ABOUT IT IN APRIL WHEN THE CAR WAS INSPECTED AND WAS TOLD THEY DIDN'T SEE ANY PROBLEMS BUT THAT IT MIGHT BE A SENSOR GOING OUT. THEN, ON JULY 4TH IN THE MOUNTAINS IN MISSOURI WAS THE NEXT TIME, GOING ABOUT 70 MPH DOWNHILL AND THIS IS WHEN IT DIED WITH LIKE 3-5 SECOND WARNING. FIRST THE LIGHT COMES ON THAT SAYS SERVICE TRACTION CONTROL THEN IT SAYS ENGINE POWER REDUCED AND DIES. NOTHING WORKS EXCEPT THE BRAKES. THIS HAPPENED AGAIN ON 7/12, GOING ABOUT 70 MPH AGAIN, DIED AGAIN. WAS IN THE MIDDLE LANE ON FREEWAY AND NEARLY GOT HIT AS MY CAR BARELY MOVED AND HAD HARD TIME GETTING TO THE SIDE OF THE ROAD. THE CAR DID NOT DIE, BUT HAD VERY LITTLE POWER, STEERING WAS VERY HARD AND I FELT LIKE I WAS IN EXTREME DANGER BOTH OF THESE TIMES. THIS NEEDS TO BE RECALLED!!! SO MANY OTHER REPORTS OF SAME PROBLEM NOT JUST IN THE 2009 BUT LATER YEARS, WHERE THE MANUFACTURE SHOULD ALREADY KNOW THIS IS AN ISSUE, BUT KEEPS MAKING THE CAR THE SAME WAY. THIS IS A TOTAL OUTRAGE!!! I CANNOT GET ON THE FREEWAY FEELING ANY SECURITY AND DON'T HAVE MONEY TO KEEP MAKING COSTLY REPAIRS ON THIS VEHICLE. MANY OTHER PROBLEMS WITH THIS CAR, BUT NOT SAFETY ISSUES AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611418July 18, 2014
POWER TRAIN, ELECTRICAL SYSTEM
LOSS OF POWER, SERVICE STABILITRAC, SERVICE TRACTION CONTROL STARTED FLASHING...THE CAR LOST ALL POWER, SHIFTED EXTREMELY HARD AND WOULD ONLY GO ABOUT 5 TO 10 MILES PER HOUR. I WAS ON A MAIN ROAD WITH A LOT OF TRAFFIC WHEN THIS HAPPENED, EXTREMELY DANGEROUS SITUATION. I TOOK THE VEHICLE TO THE GM DEALER THE FIRST DAY, THEY COULD NOT FIND THE CODE AND THE CAR RAN FINE ON MY WAY HOME FROM WORK. THE NEXT MORNING IT DID IT AGAIN, TOOK IT BACK TO THE DEALER AND THEY HAD TO REPLACE THE THROTTLE BODY WHICH COSTS ALMOST $700. THAT WAS IN FEBRUARY, I AM NOW 400 MILES FROM HOME AND IT IS DOING THE EXACT SAME THING AGAIN....GOING TO CALL A DEALER TODAY AND HOPEFULLY IT WILL BE TAKEN CARE OF AT NO COST. I CALLED GM ABOUT THIS ISSUE AND THEIR RESPONSE WAS THAT THERE IS NO RECALL ON THIS VIN# AT THIS TIME, YET I KNOW THERE ARE RECALLS OUT DUE TO THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614513July 18, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHEN THE IGNITION WAS IN THE ON POSITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614591July 18, 2014
ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AND THE A/C SYSTEM FAILED TO ACTIVATE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 08/27/14*LJ UPDATED 09/18/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614596July 18, 2014
ENGINE AND ENGINE COOLING
THE A/C MOTOR BEHIND THE GLOVE BOX IS MAKING A CLICKING NOISE AND I HAVE NOTICED ON A LOT OF GM AND CHEVY VEHICLES THE SAME DEFECT. I THINK THIS SHOULD DEFINITELY BE A RECALL CONSIDERING A LOT OF PEOPLE I KNOW HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614636July 18, 2014
ELECTRICAL SYSTEM
AFTER PARKING THE VEHICLE, I AM UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF SO I CANNOT REMOVE THE KEY FROM THE IGNITION. I FOUND OUT THAT THE WIRING HARNESS IN THE SHIFTER HAD BECOME WORN AND NEEDED TO BE REPLACED. I REPLACED THE HARNESS AND AGAIN NOT 1 YEAR LATER I AM HAVING THE SAME PROBLEM. I SENT CHEVY AN EMAIL AND I AM WAITING FOR A REPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614670July 18, 2014
ELECTRICAL SYSTEM
MY INFANT AND I WAS STRANDED FOR 3 DAYS MY CAR WOULD NOT START ALL THE LIGHTS CAME ON BUT WOULD NOT SAY ANYTHING.. WHEN I INVESTIGATED ONLINE I WAS INFORMED THOUSANDS OF PEOPLE ARE HAVING THIS SAME ISSUE AND IT WAS THE SECURITY SYSTEM/IGNITION THAT LOCKED ME OUT OF MY OWN CAR .. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611159July 17, 2014
EQUIPMENT ADAPTIVE/MOBILITY
MY CHEVY IMPALA IGNITION WOULD NOT START MY CAR ON. I CALLED THE SEVERAL DEALERSHIP. [XXX] SAID THERE'S NO RECALL FROM GM ON THAT. NOW I DON'T HAVE A CAR BECAUSE OF A IGNITION PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610993July 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE WAITING AT TRAFFIC LIGHT, ANOTHER VEHICLE TRAVELING ON THE OPPOSITE SIDE OF THE ROAD ATTEMPTED TO MAKE A RIGHT TURN AND CRASHED IN THE MIDDLE OF THE BOTH DRIVER SIDE AND REAR PASSENGER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED PAIN AND MILD BRUISING ON NECK, BACK, KNEE AND BOTH ARMS. THE VEHICLE WAS DESTROYED. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10611075July 16, 2014
SUSPENSION, WHEELS
EXCESSIVE LEFT SIDE TIRE WEAR, ESPECIALLY LEFT REAR. LEFT SIDE TIRES NEED REPLACED EVERY 34 THOUSAND MILES. I GUESS THE LEFT REAR WOULD GO FASTER IF I DID NOT ROTATE THE TIRES TO SPREAD THE WEAR. CAR WHEN BOUGHT CAME WITH REPLACEMENT TIRES AT 34 THOUSAND MILES, I REPLACED THEM AT 67 THOUSAND AND 102 THOUSAND. PROBLEM STILL EXISTS. I KEEP AN EYE ON THEM, OTHERWISE LEFT REAR TIRE WOULD LIKELY HAVE BEEN DESTROYED BY THIS CONDITION. AT 67K MILES FIRESTONE SAID THEY WOULD HAVE TO DRILL HOLES TO ALIGN CAR PROPERLY. THIS IS AN OBVIOUS SAFETY PROBLEM, ESPECIALLY SINCE THE WEAR IS ON THE INSIDE OF THE TIRE WHERE MOST FOLKS DON'T LOOK. I CALLED AND MAILED GM AND THEY DON'T CARE, GUESS WE NEED SOME ACCIDENTS FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610883July 16, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE KEY CYLINDER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 159,396.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610612July 15, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DECREASED IN ACCELERATION AND THE TRANSMISSION SHIFTED. IN ADDITION, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED AFTER THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610706July 15, 2014
ELECTRICAL SYSTEM
MY CAR HAS BEEN HAVING NUMEROUS ELECTRICAL PROBLEMS. I HAVE CHANGED MY HEADLIGHTS AND TAIL LIGHTS ECT PROBABLY TWICE SINCE I'VE HAD IT, BOUGHT NOVEMBER 2013. MY TRANSMISSION SHIFTS REALLY HARD IT HAD JUST STARTED THIS. I AM SCARED SOMETHING IS GOING TO HAPPEN WHILE ME AND MY 2 YEAR OLD DAUGHTER ARE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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