Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10616226July 25, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY IN ST. PAUL, MN. I STARTED UP AN INCLINE TO EXIT THE FREEWAY. I SUDDENLY LOST ALL CONTROL OF STEERING AND BRAKES. I TRAVELED UPHILL UNTIL THE CAR RAMMED INTO THE CURB ON THE OTHER SIDE OF THE EXIT RAMP. I TURNED OFF THE CAR AND GOT OUT AND CALLED THE POLICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616301July 25, 2014
ELECTRICAL SYSTEM, POWER TRAIN
AFTER DRIVING IT FOR MANY YEARS AND HAVING NO PROBLEMS, I DROVE IT A SHORT DISTANCE AND PARKED AND COULD NOT REMOVE THE KEY, I TRIED TAKING IT OUT OF PARK AND PUTTING IT BACK IN PARK AND AFTER TRYING THAT SEVERAL TIMES AND IT NOT WORKING I TRIED (JIGGLING THE SHIFTER WHEN IT WAS IN PARK) AND IT RELEASED. IT HAPPENED AGAIN FOR THE 2ND DAY IN A ROW. I WILL BRING IT TO A LOCAL REPAIR SHOP AFTER THE WEEKEND IS OVER AND SEE IF IT IS A BAD WIRE OR SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616358July 25, 2014
STEERING: STEERING WHEEL/HANDLE BAR
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE MATERIAL OF THE STEERING WHEEL WAS SEVERELY ROTTED AND SEPARATED FROM THE METAL INTERIOR OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 09/16/14*LJ UPDATED 01/13/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616114July 24, 2014
ELECTRICAL SYSTEM
I HAVE A 2003 CHEVROLET IMPALA, I CALLED THE CUSTOMER CARE LINE AND MY CAR IS NOT ON THE IGNITION SWITCH RECALL LIST. I EXPLAINED TO THE LADY THAT ALL OF MY LIGHTS WILL GO OFF WHENEVER I GO OVER SPEED BUMPS INCLUDING SPEEDOMETER AND RADIO. WHEN ATTEMPTING TO START MY CAR I HAVE TO JIGGLE THE KEY FOR SEVERAL MINUTES BEFORE IT WILL TURN AND I DO NOT HAVE ANY KEY RINGS WITH MY CAR KEY. THE LADY CLEARLY STATED THAT MY CAR IS HAVING THE IGNITION SWITCH ISSUES, BUT NOT BEING ON THE RECALL LIST I WOULD HAVE TO TAKE MY CAR TO THE DEALERSHIP AND PAY FOR THIS OUT OF POCKET. I DO NOT UNDERSTAND WHY MY SPECIFIC VIN WAS NOT ON THE RECALL LIST AND WHY I WOULD HAVE TO PAY FOR THIS WHEN I WAS TOLD BY A CONTACT AT GM THAT MY CAR HAS THE ISSUE. I JUST WANT THIS FIXED. I HAVE HAD THIS CAR FOR A YEAR NOW AND IT HAS GIVEN ME NOTHING BUT ISSUES. I CAN'T SEE MY SPEED WHEN I DRIVE AT NIGHT WHICH I COULD GET A TICKET FOR AND IS DANGEROUS. WHO CAN I CONTACT TO BE ADDED TO THE RECALL LIST? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616128July 24, 2014
ELECTRICAL SYSTEM
ABOUT 2 WEEKS AFTER REPLACING A BAD BATTERY I NOTICED THAT MY RADIO (FACTORY INSTALLED) WOULDN'T TURN ON. UPON FURTHER INVESTIGATION I NOTICED THAT MY TURN SIGNALS DON'T MAKE THE TICKING NOISE WHEN THEY ARE BLINKING. UPON FURTHER INVESTIGATION I NOTICED THAT NOTHING MAKES ANY SOUNDS, LIGHTS ON WARNING, LOW TIRE PRESSURE, SEATBELT NOT FASTENED, OR ANYTHING ELSE THAT WOULD MAKE A SOUND. I HAVE NO CLUE BUT EVERYTHING ELSE IS FINE, JUST NO WARNING TONES AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615882July 24, 2014
POWER TRAIN
AFTER DRIVING MY CAR TO THE STORE I PULLED UP TO PARK MY CAR. AFTER I CAME BACK TO GET INTO IT THE SHIFTER WOULD NOT DISENGAGE AT ALL. I WAS STRANDED. I WAS TOLD IT WAS A COMMON AND WELL KNOWN ISSUE WITH CHEVROLET IMPALA MODELS. AFTER CONTACTING GM THEY TOLD ME THEY WERE SORRY AND THERE IS NOTHING THEY CAN DO ABOUT IT. I'M STILL WAITING TO SEE WHAT TRICKS THIS CAR DOES NEXT. I NOW BELIEVE IT IS POORLY MADE AND I WILL NEVER OWN ANOTHER ONE.. GM CANT EVEN MAKE A CUP HOLDER ROUND LIKE A CUP. SORRY I DIDN'T SEE THAT BEFORE I BOUGHT IT OR MIGHT HAVE AN ENGINEERING CLUE. ALSO BOTH MY DOOR LOCKS ON THE DRIVERS SIDE CONSECUTIVELY STOPPED WORKING AND ITS NOT THE FUSES. THERE'S 200 BUCKS TO FIX THAT I DON'T HAVE AND I HAVE TO SHIFT MY CAR BY USING A SCREWDRIVER AND PUSHING THE SILVER BUTTON UNDER THE CONSOLE WHICH RELEASES THE SHIFTER. THANK GOD CHEVY HAD BACK UP FOR THAT ENGINEERING MISTAKE BECAUSE I DON'T HAVE THE MONEY TO FIX THAT ONE EITHER. NOW I'M JUST GUESSING IF MY CAR SHOULD BE ON RECALL. GM TOLD ME ON THE PHONE I WOULD JUST HAVE TO WAIT. LESSON LEARNED NEVER BY A CAR JUST BECAUSE U YOU LIKE THE BODY STYLE! THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615989July 24, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG ALARM LIGHT TURNED ON AND WAS ALARMING FOR MORE THAN ONE WEEK, ELECTRICAL CONNECTOR ISSUES WERE DIAGNOSED BY THE DEALERSHIP, DEALERSHIP IDENTIFIED FRETTING FAILURES. CHEVROLET DEALERSHIP ACKNOWLEDGED THAT MY VEHICLE IS A TARGET FOR IGNITION SWITCH UPDATE HOWEVER THEY INFORMED ME THAT NO RESOLUTION TO THE IGNITION SWITCH FOR MY VEHICLE WOULD BE HONORED FOR MY CAR. NEITHER WAS THERE ANY FURTHER EXPLANATION FOR RESOLUTION NOR WAS THERE ANY RECOMMENDED SAFE RESOLUTION FOR ME TO EXECUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615572July 23, 2014
EXTERIOR LIGHTING
RIGHT HAND BLINKER -- HAS STARTED FLICKERING..VERY FAST, WHEN I PUT MY RIGHT HAND BLINKER TO TURN.....IT STARTED EARLY JUNE....BUT THEN SUDDENLY WENT BACK TO NORMAL. JUST LAST WEEK/JULY14---IT STARTED FLICKERING VERY FAST AGAIN. IS THERE A PART THAT I CAN PURCHASE AND REPLACE MYSELF....I AM A SENIOR CITIZEN, WOULD APPRECIATE THE ASSISTANCE....I PURCHASED THIS CAR ON DECEMBER 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615594July 23, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED AND THE VEHICLE WOULD NOT START. IN ADDITION, THE IGNITION HAD BECOME STUCK AND PREVENTED THE VEHICLE FROM TURNING OFF. THE FAILURE OCCURRED INTERMITTENTLY FOR THREE YEARS. THE DEALER REPAIRED THE VEHICLE, BUT THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,134.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615770July 23, 2014
ENGINE, VEHICLE SPEED CONTROL
DRIVING DOWN BUSY HWY GOING 75 SPEED, ENGINE POWER REDUCE MESSAGE CAME ON ALSO TRACTION CONTROL MESSAGE, I BEEN GETTING THIS MESSAGE OVER A YEAR IN A HALF TOOK IT TO A MECHANIC THEY COULDN'T SEEM TO FIND ANYTHING WRONG WITH IT, SINCE THE MESSAGE WOULD GO AWAY AFTER TEN MINUTES OR SO I NEVER TAUGHT WAS ANYTHING MAJOR TILL MY CAR SHOWED THE MESSAGE STARTER DISABLED SERVICE THROTTLE CAME ON BASICALLY LETTING ME KNOW MY CAR WAS GOING TO LOCK ON ME OR SOMETHING AND WITH A FEW SECONDS MY SPEED REDUCED MORE AND I COULD NOT PUSH D GAS ANYMORE I HAD TO PULL OVER TO THE SIDE OF THE ROAD IN DISBELIEF OF WHAT JUST HAPPENED AND SCARED SO I PARKED AND TURNED OFF MY CAR THEN I TRIED TO TURN IT ON AND IT WOULDN'T EVEN START OR MAKE A STARTING NOISE THE STEERING WHEEL WAS LOCKED AND I COULDN'T DO ANYTHING, I WAITED AT LEAST TEN MINUTES AND I TRIED AGAIN AND IT TURNED ON THE MESSAGE WAS GONE BUT THE CHECK ENGINE WAS STILL ON. TROUGH THE DAY THIS INCIDENT DIDN'T HAPPEN ANYMORE BUT I WENT ON LINE AND I SEE A LOT OF PEOPLE WITH THE SAME MODEL CAR AS ME ARE HAVING THE SAME PROBLEM!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615819July 23, 2014
ENGINE, POWER TRAIN
PULLED INTO 35 MILE PER HOUR TRAFFIC AND LOST ENGINE POWER. WARNING LIGHTS AND MESSAGE FOR STABILTRAC, SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON. EXPERIENCED REDUCED ENGINE POWER WITH TRAFFIC APPROACHING FROM BEHIND. THIS HAPPENED WITH 22,000 MILES IN 7/2013. THE ENGINE CONTROL MODULE AND STABILIZER SHAFT LINK WERE REPLACED. THIS HAPPENED AGAIN 2/2014 WITH 26,000 MILES. THE THROTTLE BODY COVER AND SENSOR KIT WERE REPLACED. JUST TODAY, 7/23/2014, IT HAPPENED AGAIN WITH 30,000 MILES. EACH TIME IT HAS HAPPENED PULLING INTO 35 MILE PER HOUR TRAFFIC AND EXPERIENCED REDUCED POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615854July 23, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
I'VE OWNED MY VEHICLE FOR OVER A YEAR AND ON 3 OCCASIONS THE EMERGENCY PARKING BRAKE WOULD BE APPLIED ON ITS OWN AFTER I WOULD TURN OFF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615222July 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS UNABLE TO TURN AS A RESULT THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN WAS NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615245July 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH AND GOING OVER A POT HOLE. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615372July 22, 2014
AIR BAGS
CHECK AIRBAG WARNING CAME ON. THE RIGHT FRONT SEAT BELT TENSIONER KIT WAS INSTALLED. CHECKED CODES HAD CODE B001B. REPLACEMENT AT THE COST OF $270.97. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615401July 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY. IN ADDITION, THE HEADLIGHTS, THE DAYTIME RUNNING LIGHTS, AND THE STEREO CONSOLE LIGHTS INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVERS SEAT HEAT CONTROL FAILED TO ACTIVATE. THE CONTACT NOTICED THAT THE SERVICE ENGINE, THE TRACTION CONTROL AND THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. ADDITIONALLY, THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED THE BRAKE PEDAL TRAVELED ABNORMALLY TO THE FLOORBOARD FLOOR ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED VARIOUS TIMES AS THE TRACTION CONTROL LIGHT ENGAGED AND DISENGAGED CAUSING THE BRAKES TO FAIL. THE CONTACT WAS NOT AWARE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM).THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. UPDATED 10/02/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615492July 22, 2014
ELECTRICAL SYSTEM
OFTEN MY 2004 CHEVY IMPALA WILL NOT START ON THE INITIAL TRY. I HAVE TO WAIT SEVERAL MINUTES WITH THE IGNITION ON FOR THE SYSTEM TO RESET. THIS IS A WIDELY KNOWN ISSUE AND CHEVROLET SHOULD OWN UP TO THE MISTAKE AND FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615025July 21, 2014
SEAT BELTS, AIR BAGS
AIR BAG LIGHT CAME ON IN MAY 2, 2014, AND AN EMAIL WAS RECEIVED BY THE OWNER (ME) THAT THEY SHOULD HAVE A OIL CHANGE- THEY DID THAT AND AT THE SAME TIME THEY TOLD THE PERSON IN THE AUTONATIONS GARAGE THAT THE AIR BAG LIGHT COMES ON AND THEY CAME BACK WITH A CHECK UP AND SAID IT WAS THE SENSOR FOR THE AIR BAG RUBBING ON THE SEAT BELT AND RUINED IT. CAUSING POSSIBLE INJURIES TO PERSON/PERSONS IN THE MOVING VEHICLE IF AN ACCIDENT EVER OCCURRED. THIS WAS THEN TAKEN CARE OF BY AUTONATIONS GARAGE WITH "[XXX] ASM" & THE TECH WAS "[XXX]" ! AMOUNT FOR REPLACEMENT $445.07 VEHICLE HAD JUST RUN OUT OF WARRANTY! OIL CHANGE ALONG WITH TIRE ALIGNMENT AND OTHER CHECK UPS THAT DAY CAME TO $ 735.63 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615028July 21, 2014
ELECTRICAL SYSTEM, POWER TRAIN
I WENT TO A STORE AND WHEN I CAME BACK OUT TO LEAVE IT WOULDN'T SHIFT OUT OF PARK. SO, TO GET IT OUT OF PARK I HAVE TO REACH INTO THE CONSOLE FROM THE PASSENGER SIDE TO PUSH THE RELEASE BUTTON WHILE IT'S IN NEUTRAL WITH THE EMERGENCY BRAKE ON. I HAVE HAD TO DO THIS EVERY TIME I USE THE CAR. IT'S A SAFETY CONCERN TO BE LAYING DOWN IN MY PASSENGER SIDE--NO MATTER WHERE I'M AT, TO GET MY CAR INTO GEAR SO I CAN GET TO WORK, ETC. I SEE BY OTHER WEBSITES THAT THIS IS A ROUTINE PROBLEM WITH THIS MAKE AND MODEL OF CAR. APPARENTLY THE WIRES ARE NOT MADE WELL ENOUGH TO WITHSTAND A FEW THOUSAND MILES OF USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615051July 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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