Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10630415September 3, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURNS WHEN LEAVING A STOP OR A RED LIGHT SIGN OR AT ANY OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630494September 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE SERVICE TRACTION CONTROL LIGHT ILLUMINATED AND THE VEHICLE JERKED. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED TO 20 MPH AND WOULD NOT INCREASE. THE PROBLEM RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630478September 3, 2014
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630014September 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630093September 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS OF THE REPAIRS WERE UNKNOWN. THE CONTACT SPECULATED THAT THE FAILURE MAY HAVE BEEN RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10630097September 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630109September 2, 2014
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN WITH THE KEY FOB. IN ADDITION, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED, BUT THE TIRES APPEARED NORMAL. THE CONTACT STATED THAT THE FAILURES MIGHT BE RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,195.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630175September 2, 2014
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A TURN AT 15 MPH, THE STABILITRAK, ABS, AND THE TRACTION CONTROL ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL JERKED TO THE LEFT. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630165September 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, SOMEONE SHOT AT THE CONTACT'S VEHICLE. THE CONTACT LOST CONTROL AND CRASHED THE VEHICLE INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SHOULDER AND UPPER BODY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10630218September 2, 2014
VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
FORWARD COLLISION AVOIDANCE SYSTEM INAPPROPRIATE ACTIVATION ON SEVERAL OCCASIONS AT DIFFERENT LOCATIONS. THERE WERE NO OTHER VEHICLE IN FRONT. THERE WERE THREE BEEPS/RED LIGHT FLASH ON WINDSHIELD. THE CRUISE CONTROL WOULD DEACTIVATE AND CAR WOULD DECELERATE BY THREE TO FIVE MILE. THE TAIL LAMPS ARE NOT ACTIVATED TO WARN DRIVERS FOLLOWING. THIS IS MY SECOND COMPLAINT THE DEALER SOLUTION IS TO TURN OFF THE FEATURE. IT WORK WHEN IT SHOULD THE INAPPROPRIATE ACTIVATION IS A NUISANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630217September 2, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, SEATS
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN SNOW, THE IGNITION SWITCH INDEPENDENTLY TURNED OFF AND THE VEHICLE SHUT OFF. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT WAS FRACTURED. THE CONTACT MENTIONED THAT NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED BUT A NOTIFICATION SCHEDULE WAS NOT YET SUBMITTED TO DEALERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629688August 31, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I CRANKED MY 2009 CHEVROLET IMPALA LEAVING A NEARBY GAS STATION AND THE MESSAGE SERVICE TRACTION CONTROL FLASHED, THEN ENGINE POWER REDUCED, AND THE CHECK ENGINE LIGHT CAME ON. MY CAR DROVE SLUGGISH HOME AT A VERY SLOW SPEED. LUCKILY I WAS ONLY ABOUT 5 MINUTES FROM HOME. THE NEXT MORNING NO MESSAGE WAS DISPLAYED AND THE CHECK ENGINE LIGHT WENT OFF. I TOOK IT TO ADVANCE AUTO PARTS AND THE CODE P2127 WAS DISPLAYED TWICE - THROTTLE PEDAL POSITION SENSOR. I SEE MOST OF THESE COMPLAINTS ARE SIMILAR TO MINE I JUST HAPPEN NOT TO BE ON THE HIGHWAY. IS GM INVESTIGATING THIS BECAUSE THIS IS SERIOUS WITH MULTIPLE OCCURRENCES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629712August 31, 2014
SERVICE BRAKES, STEERING
WHEN I WAS DRIVING MY VEHICLE A COUPLE MONTHS BACK MY CAR ONLY STEER ONE WAY AND I HAD TO STOP ON SIDE OF THE ROAD SO I WENT TO THE SHOP AND THEY TOLD ME IT WAS MY RACK AND PINION SO HE REPAIR THAT AFTER A FEW WEEKS OF DRIVING IT MY RACK STARTED LEAKING AGAIN NOW IM STUCK WITH THAT NOT TO MENTION I REPLACE MY 02 SHIFT SENSOR AND I SUPPOSE TO STOP MY CAR FOR STALL IN FIRST AND SECOND GEAR BUT IT STILL DO D THE SAME AND NOW IT GO N TO GEAR AND WON'T MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629566August 30, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAR WOULD NOT START HAD TO BE TOWED AND IGNITION SWITCH REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629599August 30, 2014
ENGINE, ELECTRICAL SYSTEM
AFTER AN ATTEMPT TO START THE VEHICLE, THE IGNITION WOULD NOT TURN OVER. SEVERAL ATTEMPTS TO START THE VEHICLE WERE MADE TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629610August 30, 2014
SERVICE BRAKES, AIR BAGS, STEERING
REFERENCE# [XXX]. AS I APPROACHED THE INTERSECTION, ANOTHER VEHICLE WAS TURNING ONTO THE STREET I WAS ON. I MOVED OVER TO MAKE ROOM, AS I MOVED OVER I HAD TO CROSS OVER A CLUMP OF SNOW AND ICE THAT HAD RE FROZE MAKING A ROUGH AND BUMPY TRANSITION. I WAS ABOUT 20 FEET FROM THE STOP SIGN. I PLACED MY FOOT ON THE BRAKE WHICH WAS HARD AND UNRESPONSIVE. THE STEERING WAS HARD AND UNRESPONSIVE AS WELL. I WAS DRIVING ABOUT 3-5 MPH AT THE TIME. WHEN I PLACED MY FOOT ON THE BRAKE IT WAS UNRESPONSIVE AND IT TOOK ME INTO THE INTERSECTION WHERE I WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE FRONT. MY AIRBAG DID NOT DEPLOY. THE TOTAL DAMAGE FOR MY VEHICLE WAS $ 5,615.93. WE WERE CONFUSED AND DID NOT UNDERSTAND WHY THE BRAKES AND THE STEERING DID NOT FUNCTION AND WHY WITH THIS VIOLENT OF A CRASH THAT THE AIRBAG DID NOT DEPLOY. AFTER READING THE RECALL NOTICE EXPLAINING THE IGNITION RECALL IT MADE SENSE THAT WHY THE FAILURE OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10629644August 30, 2014
ELECTRICAL SYSTEM
WHEN I AUTO START MY CAR I GO INTO MY CAR AND TURN IT ON RIGHT WHEN I TURN IT ON IT STARTS MAKING A LOUD CLICKING SOUND THAT WONT STOP. THERE WAS NOTHING WRONG WITH THE CAR WHEN I BOUGHT IT AND OVER TIME IT STARTS MAKING THE NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629380August 29, 2014
SERVICE BRAKES, AIR BAGS, ENGINE
I'VE RECEIVED A LETTER STATING MY VEHICLE IS INVOLVED IN GM RECALL 14299, THANKS FOR THE UPDATE, BUT PARTS ARE NOT CURRENTLY AVAILABLE?! THE LETTER REPEATS HOW THE REPAIRS WILL BE PERFORMED FOR ME AT NO CHARGE... WHOOPIE ITS YOUR MISTAKE I SHOULD NOT EVEN HAVE TO WORRY ABOUT THIS TYPE OF THING. AND SO WHAT YOU REPAIR WHAT YOU DIDNT GET RIGHT IN THE FIRST PLACE, WHAT ABOUT THE GAS I HAVE TO PUT IN TO DRIVE OVER 50 MILES AWAY TO GET TO A GM DEALER? WHAT ABOUT THE DAYS I MISS FROM WORK AND/OR MY COLLEGE CLASSES? OH YOU'RE SORRY FOR MY INCONVENIENCE? WHAT GOOD DOES YOUR SORRY DO FOR ME? I WORK FULL TIME, GO TO COLLEGE FULL TIME AND I RUN MY OWN HOUSEHOLD I DONT HAVE THE TIME OR MONEY TO DRIVE THAT FAR TO SIT AROUND A GARAGE FOR AN HOUR OR MORE FOR IT TO GET FIXED. NOT TO MENTION THE STRESS I ENDURE WHILE IM DRIVING IN WHAT I THOUGHT WAS A RELIABLE FAMILY CAR, NOW I AM MERELY WAITING FOR IT TO GO OFF THE ROAD UNINTENTIONALLY MOVE THE KEY AWAY FROM THE RUN POSITION AND LOSE MY ENGINE POWER, POWER STEERING, POWER BRAKING AND THE AIR BAGS NOT DEPLOYING INCREASING MY RISK OF INJURY OR FATALITY?! NOW I AM SUPPOSED TO JUST REST EASY AND WAIT FOR MY FATALITY TO POSSIBLY OCCUR AT ANY MOMENT WHILE IM DRIVING MY CAR THAT I PAY GOOD MONEY FOR WHILE YOU FIGURE OUT WHEN YOU'LL BE ABLE TO SEND ME A LETTER WHICH COULD TAKE MONTHS AND THEN SET ME UP AN APPOINTMENT THAT DOESNT INTERFERE WITH MY SCHEDULE WHICH IS HIGHLY UNLIKELY AND COULD ALSO TAKE MONTHS. SO UNTIL THEN I AM TO JUST DRIVE MY DEATH TRAP AND WAIT FOR THE NEXT LETTER TO ARRIVE. I'VE NEVER BOUGHT ANYTHING BUT A CHEVROLET BUT WITH THIS INCIDENT IM NOT SURE I'LL EVER BUY ONE AGAIN. SOMETHING SHOULD BE DONE. I UNDERSTAND YOU MAKE MISTAKES IM NOT BLAMING YOU THERE BUT YOU SHOULD HAVE TO PAY FOR YOUR MISTAKES NOT ME, A FULL TIME COLLEGE/WORKING STUDENT TRYING TO MAKE MY WHILE THROUGH COLLEGE ON WHAT LITTLE I MAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629385August 29, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED NUMEROUS TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629487August 29, 2014
ELECTRICAL SYSTEM
MY KEY IS STUCK IN THE IGNITION OF MY 2006 IMPALA. THE FIRST FEW TIMES I WAS ABLE TO SHIFT THE CAR OUT OF GEAR AND BACK TO PARK, WHILE TURNING THE KEY BACK AND FORTH AND THE KEY WOULD RELEASE. NOW THE KEY IS STUCK AND WILL NOT COME OUT OF THE IGNITION. SHIFTER IS STUCK IN PARK. IT STARTS JUST FINE AND GOES INTO GEAR BUT I JUST CAN'T SHUT IT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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