Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10721493May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, WHO STATED THAT THERE WAS A RECALL FOR THE PASS LOCK ON THE KEY. THE MECHANIC REFERRED THE CONTACT TO A DEALER. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/29/15*CN UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721519May 26, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITHOUT WARNING. WHILE DRIVING 25 MPH AT NIGHT, THE HEADLIGHTS DID NOT ILLUMINATE THE ROAD, BUT THE CONTACT COULD STILL READ THE ROAD SIGNS. THE DEALER ELEVATED THE HEADLIGHTS, BUT THIS DID NOT CORRECT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,100. MA 08/06/15 UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721505May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IN MOTION AND STATIONARY WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 20 MINUTES. THE VEHICLE WAS TAKEN A DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721529May 26, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING FIFTEEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721215May 24, 2015
UNKNOWN OR OTHER
I BOUGHT THIS CAR IN 2006. ONE YEAR LATER I NOTICED MY SPEEDOMETER WAS NOT WORKING. I SEARCHED ON LINE AND FOUND MANY COMPLAINTS ABOUT THE SPEEDOMETER FAILING TO WORK. RIGHT AFTER THAT THE TEMPERATURE GAUGE AND THE FUEL INDICATOR STOPPED WORKING. I WENT ON LINE AND FOUND THAT CHEVY TRUCKS HAD BEEN RECALLED FOR CLUSTER FAILURES. I TOOK MY CAR IN TO A CHEVY DEALER AND WAS TOLD I'D HAVE TO PAY $700+ FOR THE REPAIR. THE CLUSTER HASN'T WORKED ALL THESE YEARS AND I'VE HAD SEVERAL INSTANCES OF THE CAR ALMOST OVERHEATING, THE CAR RUNNING OUT OF GAS, AND BEING PULLED OVER FOR EXCEEDING THE SPEED LIMIT BECAUSE THE CLUSTER DIDN'T WORK. HOW CAN GM & CHEVY SAY THEY STAND BY THEIR PRODUCTS AND NOT RECOGNIZE DEFICIENCIES IN THEIR OWN PRODUCTS UNLESS IT MAKES NATIONAL NEWS. I'VE HELD ONTO THIS CAR AND HAVE MAINTAINED WELL SO I CAN BRAG ABOUT LONGEVITY BECAUSE OF THE CARE I TAKE. I CANNOT BRAG ABOUT GM/CHEVROLET CUSTOMER SERVICE OR RESPONSIVENESS, OR CUSTOMER LOYALTY. AFTER YEARS OF BUYING WELL MADE JAPANESE CARS I BOUGHT AMERICAN. NOW I WONDER WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721124May 23, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
MY CAR WAS RECENTLY SERVICED FOR THE RECALL ISSUE ON THE IGNITION, WHICH I HAD THE ISSUE OF THE CAR TURNING OFF WHILE DRIVING SEVERAL TIMES BEFORE THEY FIXED IT, ANYWAYS WHILE DRIVING HOME YESTERDAY (05/21/2016) MY CAR AGAIN SHUT OFF THIS WAS AFTER I TOOK IT TO A CHEVOLET DEALER TO HAVE IT FIXED. LUCKLY NO ONE WAS INJURED AS I DID CAUSE A BIT OF PANIC ON THE ROAD AS I WAS TRYING TO GAIN ENOUGH CONTROL TO PULL MY CAR OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721155May 23, 2015
ENGINE
WHEN THE ACCELERATOR PEDAL IS RELEASED, THE CAR DOES NOT SLOW DOWN. DEALER SAYS CAR IS OK. THIS HAPPENS AT ANY SPEED AND MAKES IT DIFFICULT TO SLOW DOWN OR STOP. THE CAR WILL RUN ALONG AT ABOUT 20 MILES PER HOUR FROM A STOPPED POSITION WITHOUT TOUCHING ACCELERATOR. VERY DIFFICULT TO DRIVE ON ICE OR SNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720990May 22, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
DRIVING ALONG AND CAR JUST ACCELERATED AND COULD NOT GET IT TO STOP OR SLOW DOWN. TRACTION CONTROL LIGHT CAME ON, ENGINE REDUCE POWER, LOW ENGINE POWER, SERVICE STABILITY TRAK, CHECK ENGINE LIGHT. I WAS PUSHING DOWN ON THE BRAKE TRYING TO GET THE CAR TO STOP OR AT LEAST SLOW DOWN BUT THE CAR SEEMS AS IF IT WAS GETTING FASTING THEN IT MADE A JERK AND I BUMPED MY HEAD AGAINST THE WINDOW, AND MY FOOT GOT STUCK UNDER THE PEDAL AND KNEE GOT JAMMED . MY MOM GOT HURT ALSO AND BEING JERKED BACK AND FORTH.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10721029May 22, 2015
SEAT BELTS
THE DRIVERS SIDE SEATBELT FAILS TO LATCH. ON THE MORNING OF 5/22/2015 I WAS ABLE TO GET THE SEATBELT TO FINALLY LATCH. WHEN I WENT TO LUNCH I COULD NOT GET THE SEATBELT TO LATCH NO MATTER WHAT I TRIED. THE RED BUTTON MOVES UP AND DOWN FREELY JUST LIKE THE OTHER SEATBELT LATCHES IN THE VEHICLE. IS THERE A RECALL ON THIS YEAR IMPALA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717732May 21, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS AT THE DEALER FOR REPAIR, THE DEALER DIAGNOSED THERE WAS AN OIL LEAK IN THE INTAKE MANIFOLD GASKET. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 126,696.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717450May 20, 2015
STRUCTURE:BODY
TRIM ON PASSENGER DOOR STARTED PEELING OFF CAR WAS NOT IT IN ANY WAY TRIM IS PUT ON WITH 2 PIECES OF WHAT LOOK LIKES DOUBLE SIDED TAPE VERY DISAPPOINTED AFTER SPENDING 18,000 DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717314May 19, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GOING DOWN HIGHWAY GO TO ADJUST AC TEMP. AND THIS LOUD TAP TAP TAP TAP STARTS SOUNDING OFF IN DASH. SCARED ME CAUSED ME TO JUMP AND ALMOST LOSE CONTROL OF CAR. TOOK TO CHEVROLET DEALER THEY REPLACED BLEND DOOR ACTUATOR. I HAVE HAD THIS REPLACED FIVE DIFFER. TIMES UNDER WARRANTY. 2015 81000 MILES AND IT GOES OUT AGAIN. I AM NOW USE TO THE SOUND AND IT DOES NOT SCARE ME LIKE BEFORE. I HAVE TALKED TO OTHER IMPALA OWNERS AND THYE HAVE THE EXACT SAME PROBLEM. THEY SAID IT SCARED THEM TOO WHEN IT FIRST HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717049May 18, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER RAINY WEATHER CONDITIONS, WATER LEAKED FROM UNDERNEATH THE FRONT PASSENGER SIDE DASHBOARD. THERE WAS AN ACCUMULATION OF WATER ON THE FRONT PASSENGER SIDE FLOOR. THE FAILURE CAUSED AN ELECTRICAL SHORTAGE AND THE RADIO SPEAKER BECAME DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER DEFLECTOR SHIELD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717092May 18, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FUEL GAUGE WENT DOWN TO ZERO. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717154May 18, 2015
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, A CHIME SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716940May 17, 2015
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON OR ABOUT MAY 17, 2015, I RECEIVED NOTICE FROM THE CHEVROLET DIVISION OF GENERAL MOTORS THAT MY VEHICLE "MAY HAVE A BROKEN SOLDER CONNECTION WITHIN THE ACCELERATOR PEDAL POSITION (APP) SENSOR. THIS CONDITION MAY RESULT IN REDUCED ENGINE POWER AND LOSS OF TRACTION CONTROL ASSIST." ACCORDING TO THEM, I WILL KNOW WHEN MY INFORMATION CENTER DISPLAYS THE WARNING AND THEN THEY WILL BE WILLING TO CORRECT THEIR POOR WORKMANSHIP, BUT NOT UNTIL THAT TIME. GM GOES ON TO INFORM ME THAT I MAY BE WITHOUT MY CAR FOR AN EXTENDED LENGTH OF TIME WHILE THEY ORDER PARTS AND DO REPAIRS. I DON'T SEE WHY I SHOULD BE THE ONE WHO WILL BE INCONVENIENCED FOR THEIR LACK OF PROPER WORKMANSHIP. FURTHERMORE, I FEEL THERE IS A SAFETY ISSUE HERE ALSO. GM NEEDS TO CORRECT THIS PROBLEM BEFORE IT CAUSES NEEDLESS HARM TO SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716857May 16, 2015
UNKNOWN OR OTHER
AS I WAS DRIVING MY ABS / TRACTION CONTROL LIGHT CAME ON AT 45MPH I WAS BRAKING AND HEARD THIS WEIRD SOUND I WAS SLOWLY BRAKING AND THE CAR WASAT COMPLETE STOP ACELARATING THEN MY CAR POWERED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716630May 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE IGNITION KEY FAILED TO TURN IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716650May 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716673May 15, 2015
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE THE VEHICLE WAS REVERSING FROM THE DRIVEWAY, THE STEERING SEIZED. THE VEHICLE WOULD NOT RESPOND TO THE REPEATED ATTEMPTS TO STEER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE VEHICLE NEEDED A RE-MANUFACTURED POWER STEERING PUMP WITH RESERVOIR AND THE COOLER HOSE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. ...UPDATED 06-11-15 *BF THE CONSUMER WAS INFORMED, IT WAS HIGHLY UNLIKELY HE WOULD RECEIVE REIMBURSEMENT. UPDATED 07/20/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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