Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11015143August 14, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TAKATA RECALL MY STABILA TRACT AND REDUCED POWER TRACTION CONTROL KEEPS COMING UP ON MY DASHBOARD IT STARTS JERKING AND NO POWER. EVERY TIME I START MY CAR THESE LIGHTS COME ON AND THE CAR WILL NOT PICK UP SPEED IT HAPPENED ON THE FREEWAY IT COULD HAVE CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014761August 11, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ALL 4 DOORS LOCK AND UNLOCK INTERMITTENTLY WHEN PRESSING ON FOB OR BUTTON ON DOOR. HAS BEEN HAPPENING FOR A FEW YEARS. NOTICED THIS IS A VERY COMMON ISSUE ON 2008 & 2009 IMPALA MODELS, VERY EXPENSIVE FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014526August 10, 2017
UNKNOWN OR OTHER
OPENING DRIVER DOOR TICKING SOUND LASTS ABOUT 1 MINUTE AND QUITS TICKING. KEY IS NOT IN IGNITION. SOUND IS COMING FROM DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013657August 8, 2017
UNKNOWN OR OTHER
SECOND EXPERIENCE WHERE CAR SHUT OFF COMPLETELY WHILE DRIVING AT A STEADY SPEED. FOOT IS ON GAS, MAINTAINING SPEED, ALL ELECTRONICS SHUT OFF - LIGHTS, GAUGES - EVERYTHING. ALMOST INSTANTLY, CAR RESTARTS ITSELF. CAR HAS REMOTE START, CRUISE CONTROL AND PUSH BUTTON START. DEALERSHIP STATES NO ERROR CODE RECORDED AND CHARGES $125 EACH TIME WE COMPLAIN ABOUT THIS. FIRST TIME WAS AROUND 30K MILES. THIS WAS 59K MILES. ONE OWNER (ME).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013658August 8, 2017
UNKNOWN OR OTHER
FIRST EXPERIENCE WHERE CAR SHUT OFF COMPLETELY WHILE DRIVING DOWN A HILL DURING A SNOW STORM. FOOT IS ON BRAKE, SLOWING SPEED, ALL ELECTRONICS SHUT OFF - LIGHTS, GAUGES - EVERYTHING. ALMOST INSTANTLY, CAR RESTARTS ITSELF. CAR HAS REMOTE START, CRUISE CONTROL AND PUSH BUTTON START. DEALERSHIP STATES NO ERROR CODE RECORDED AND CHARGES $125 EACH TIME WE COMPLAIN ABOUT THIS. ONE OWNER (ME).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013659August 8, 2017
ENGINE, UNKNOWN OR OTHER
PARKED CA ON CONCRETE DRIVEWAY OF RESIDENTIAL HOME AT APPROX. 9:30PM 8/5/17 LOCKED CAR & WENT TO BED. WAS AWAKENED AT 5:30AM AND TOLD CAR WAS ON FIRE. CAR WAS DESTROYED BEFORE FIRE DEPT. ARRIVED..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11013489August 7, 2017
ELECTRONIC STABILITY CONTROL (ESC)
HELLO, I HAVE BEEN EXPERIENCING THE FOLLOWING LIGHTS COMING ON SINCE I HAVE RECEIVED MY IMPALA WITH 60,000 MILES ON IT. IT TELLS ME TO SERVICE STABLE LINK, SERVICE TRACTION CONTROL, THE ABS SLIT STAYS ON AND I HAVE REPLACED BOTH HUBS ON THE FRONT. WHAT ELSE IS THERE TO DO UNLESS I REWIRE EVERYTHING. THIS ALL HAPPENS WHEN I FIRST MOVE THE VEHICLE AND DURING MY TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013039August 5, 2017
AIR BAGS
TAKATA RECALL. I WAS DRIVING DOWN A COUNTY ROAD, I SNEEZED AND HIT MY FACE ON THE STEERING WHEEL AND HIT A TREE AT 40 MPH. MY AIR BAGS DID NOT DEPLOY AT 40MPH IN A FRONTAL CRASH. IT TOTALED THE CAR. BENT THE FRAME AND FRAME AROUND THE MOTOR. MY PASSENGER WAS HURT WORSE THAN ME. WHY DIDN'T MY AIR BAGS DEPLOY?
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11012801August 4, 2017
ELECTRICAL SYSTEM, SEAT BELTS
CAR RUNNING DOWN ROAD DASH INSTRUMENTS GO OUT, WARNING LIGHTS FLICKER OFF AND ON. ALL MAY COME BACK ON AND THEN GO OUT AGAIN, PULLING PASSENGER SEAT BELT SEEMS TO AFFECT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012923August 4, 2017
AIR BAGS
AIRBAG SENSOR LIGHT COMES ON. VEHICLE HAS NOT BEEN IN AN ACCIDENT. NO REASON THE AIRBAG SENSOR LIGHT SHOULD BE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012658August 3, 2017
POWER TRAIN
THE TRANSMISSION WILL FREQUENTLY FAIL TO ENGAGE WHEN STARTING FROM A FULL OR PARTIAL STOP. TURNING LEFT ACROSS TRAFFIC IS EXTREMELY DANGEROUS, AS YOU NEVER KNOW WHEN THE TRANSMISSION WILL FAIL TO ENGAGE. THIS HAS BEEN A ONGOING PROBLEM WITH THIS VEHICLE SINCE THE CAR HAD 38000 MILES ON IT. THIS IS OUR THIRD IMPALA THAT HAS HAD THIS PROBLEM. THE FIRST IMPALA THAT HAD THIS PROBLEM, THE CHEVROLET DEALER COULD NOT DIAGNOSE. THE TRANSMISSION PRESSURE SOLENOID WAS REPLACED BY A LOCAL TRANSMISSION SHOP. THIS FIXED THE PROBLEM FOR THAT CAR. WE ALSO HAVE A 2008 IMPALA THAT HAS THE SAME PROBLEM. THREE IMPALAS, THE SAME TRANSMISSION PROBLEM IN ALL THREE. THE PART NEEDS TO BE RECALLED. WE HAVE DELAYED HAVING THE PART REPAIRED BECAUSE IT IS QUITE COSTLY AND WE HAD HOPED THAT CHEVROLET WOULD DO THE RIGHT THING AND RECALL THE PART ON THEIR OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012384August 2, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CRUISE CONTROL WAS SET WHILE THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS APPLIED TO SLOW DOWN THE VEHICLE ENOUGH TO DISENGAGE THE CRUISE CONTROL SETTING. THE LOCAL DEALER, RICHARD LUCAS CHEVROLET 1077 US HIGHWAY SOUTH, AVENEL, NJ 07001, WAS CONTACTED AND APPOINTMENT FOR DIAGNOSTICS WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND THEY INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. UPDATED 10/25/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012443August 2, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE IGNITION KEY BECAME STUCK IN THE VEHICLE. THE VEHICLE WAS TOWED TO FIVE STAR CHEVROLET OF CARROLLTON, TEXAS LOCATED AT 1735 SOUTH INTERSTATE 35 EAST CARROLLTON, TEXAS, 75006. THE DEALER STATED THAT THERE WAS NOTHING THAT COULD BE DONE AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BY THE DEALER PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011612July 31, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE TRACTION CONTROL, SERVICE STABILITY, CHECK ENGINE, AND ENGINE POWER INDICATORS ILLUMINATED. THE VEHICLE JERKED AND THE CONTACT DECELERATED THE VEHICLE TO 10 MPH; HOWEVER, THE SPEEDOMETER INDICATED 40 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO ANSWER. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011652July 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, A SKUNK-LIKE ODOR ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT GENERAL MOTORS ISSUED TSB NUMBER: 08-08-110-019, BUT THE VEHICLE WAS OUT OF WARRANTY COVERAGE. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011762July 31, 2017
AIR BAGS
LIGHT. FOR SERVICE AIRBAG ON AND UPON SRARTING VEHICLE AND PERIODICALLY WHILE DRIVING A MESSAGE ALSO APPEARS ON DASH INFORMATION AREA STATING SERVICE AIRBAG. CONCERNED IF IT'S SAFE BUT DEALER SAID NO RECALL AT THIS TIME AND IT "HAPPENS". STILL OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011242July 28, 2017
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND LOCKED UP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES TO THE KNEES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC. THE FRONT DRIVER'S SIDE BUMPER WAS REPAIRED AND REPAINTED. THE FAILURE COULD NOT BE REPLICATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11010718July 26, 2017
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE, A WARNING LIGHT ILLUMINATED SEVERAL TIMES INDICATING TRACTION OFF. MOST RECENTLY, THE CONTACT WAS UNABLE TO MAKE A TURN, PULLED THE VEHICLE OVER AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010768July 26, 2017
ELECTRICAL SYSTEM
THE DOOR LOCKS MALFUNCTION WHEN THE TEMPERATURE IS ABOVE 80 DEGREES. WHEN THIS HAPPENS YOU MUST USE THE KEY TO UNLOCK OR LOCK THE DRIVER DOOR AND MANUALLY OPEN THE OTHER DOORS FROM THE INSIDE. THE REMOTE KEY SYSTEM IS NOT EFFECTIVE WHEN LOCKING OR UNLOCKING THE VEHICLE. I ASKED REED LALLIER DEALERSHIP IF THERE WAS A RECALL ON THE LOCKS BUT IT ONLY APPLIES TO THE "SS" MODEL AND NOT THE LT, EVEN THOUGH THE ISSUES ARE THE SAME. THE ISSUE STARTED LAST SUMMER AND HAS GOTTEN WORSE THIS YEAR, WHEN THE TEMPERATURE IS AROUND 75 AND BELOW THE LOCKS FUNCTION FINE. THE MALFUNCTION ONLY HAPPENS WHEN IT IS HOT OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010802July 26, 2017
AIR BAGS
I WAS GOING UP THE HIGHWAY AND A MAN HIT ME FLYING OUT AN PARKING LOT AND THE AIRBAGS NEVER WENT OFF AND I WAS GOING 35 TO 40 MPH, AND HIT AN SUV. NONE OF THE AIR BAGS CAME OUT. SO NOW I HAVE HERNIATED DISK IN MY BCK AMD ALSO LENDONS OUT OF PLACE EVERYWHERE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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