Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11023868September 17, 2017
AIR BAGS, SERVICE BRAKES
THE SERVICE AIRBAG LIGHT CAME ON BUT YOU CLAIM MY VIN NUMBER IS NOT UNDER RECALL! THIS SHOULD BE LOOKED INTO! IT CAME ON WHEN I STARTED IT AND STAYED ON UNTIL I WAS ON MY WAY HOME FROM WORK THEN IT DISAPPEARED. I ALSO HAVE A BREAK THAT IS GRINDING EVEN AFTER IT HAS HAD NEW ROTORS, BRAKE PADS AND THE CALIPER CHANGED. IT GRINDS CONTINUOUSLY. I AM NOT HAPPY AT ALL! PLEASE CHECK INTO THESE MATTERS! I BELIEVE MY CAR SHOULD BE ON YOUR RECALL LIST FOR THESE ISSUES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023772September 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
MY STERRING WHEEL ON MY 2009 CHEVY IMPALA HAS RECENTLY STARTED GETTING STUCK ONCE THE ENGINE HS BEEN CUT OFF AND PARKED. SOMETIMES I DON'T HAVE ANY PROBLEMS TURNING THE KEY AND IT CRANKS RIGHT ON UP WHILE MAJORITY OF THE TIME I HAVE TO ROCK MY STEERING WHEEL BACK AND FORTH WHILE TURNING THE KEY. MY TIRE AND PRESSURE LIGHT STAYS ON EVEN AFTER I HAVE BROUGHT NEW TIRES AND A OIL CHANGE. MY ACTUATOR MAKES A CLICKING NOISE WHEN I CRANK UP MY CAR AND LAST ABOUT A MINUTE OR TWO THEN STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023421September 14, 2017
ENGINE
I JUST RECENTLY HAD THE ENGINE POWER REDUCED NOTIFICATION COME UP ON MY CAR AND POWER REDUCED A GOOD AMOUNT. I GOT HOME AS SOON AS I COULD AND TURNED THE VEHICLE OFF. DIDN'T COME ON THE NEXT DAY BUT WHILE DRIVING IN TOWN, 25-45 MPH, I COULD FEEL A LITTLE OF A PULL TIME TO TIME, SAW THAT THE RPM NEEDLE WOULD JUMP TIME TO TIME. I HAVE ALSO DRIVEN IT ON THE INTERSTATE AND IT IS JUST THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023323September 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE GEAR DID NOT SHIFT TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER AT: ROYAL CHEVROLET, BRIDGEWATER NJ, 732-356-2460, WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS CORRODED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER IN NEW JERSEY, WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRING HARNESS CORRODED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 5,000. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023356September 13, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022889September 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE CONTACT HEARD A BOMB NOISE COMING FROM THE ENGINE AND THE ENGINE COVER, FUEL CAP, AND THE INTAKE MANIFOLD DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022658September 11, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
REDUCED ENGINE POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022490September 9, 2017
ELECTRICAL SYSTEM
I'VE HAD ALLOT OF THINGS REPLACED UNDER THE HOOD, I SMELL THINGS BURNING, EVERY MECHANIC TELL ME U HAVE AN ELECTRICAL PROBLEM. MY CAR HAS BEEN DOWN ALL CAUSE ELECTRICAL ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022063September 7, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE SOME OTHER WORK DONE WHEN IT WAS DISCOVERED THAT THE FRONT DRIVER AND PASSENGER CONTROL ARMS WERE FRACTURED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER; HOWEVER, THE AUTOMATED SYSTEM CONTINUED TO DISCONNECT HER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION) DUE TO THE FACT THAT IT WAS NOT A POLICE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022135September 7, 2017
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INFOTAINMENT SYSTEM FAILED AND CAUSED THE AIR CONDITIONER, RADIO, NAVIGATION, SPEEDOMETER, AND ONSTAR TO MALFUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE BACKUP CAMERA. IN ORDER FOR THE INFOTAINMENT SYSTEM TO FUNCTION, THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JERRY CHEVROLET (1940 E JOPPA RD, BALTIMORE, MD 21234), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE RADIO WAS REPROGRAMMED PREVIOUSLY AT JERRY CHEVROLET DEALER FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER ADVISED THE CONTACT TO WAIT UNTIL HE HEARD SOMETHING FROM THE MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 32,565. ...UPDATED 11/15/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021596September 5, 2017
ELECTRICAL SYSTEM
TRYING TO PUT CAR IN GEAR ITS STUCK IN PARK ALL BECAUSE OF WIRING NEAR THE BOTTOM OF THE GEAR SHUT THE WIRING IS WEAK AND BREAKS REAL EASY WHITCH IS A SAFETY HAZZARD BECAUSE THEN YOU CAN BE STUCK SOMEWHERE. THIS HAS HAPPEND ON MULTIPLE OCCASIONS TO ME AND OTHERS I THINK IT NEEDS TO BE RECALLED AND THICKER WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021372September 4, 2017
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
ALL DOOR LOCKS HAVE STOPPED WORKING. THE DOORS WILL NOT LOCK OR UNLOCK WITH THE REMOTE OR WITH THE INSIDE LOCK BUTTONS ON THE INTERIOR DOOR. EACH DOOR HAS TO BE MANUALLY LOCKED AND UNLOCKED. WHEN I PURCHASED THE CAR, WHEN THE TRANSMISSION WAS PLACED IN GEAR, THE DOORS WOULD AUTOMATICALLY LOCK. THE DOORS EACH HAVE TO BE MANUALLY LOCKED AND UNLOCKED. THE ONLY KEYHOLE ON THE CAR IS ON THE DRIVERS DOOR TO UNLOCK THE CAR. THERE ARE NUMEROUS REPORTS OF THIS ISSUE ON THE INTERNET FOR THE YEAR MODELS 2008 AND 2009. THE PARTS ALONE ARE $450 TO $1,000. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE A RECALL BECAUSE: 1. THE DOORS NO LONGER AUTOMATICALLY LOCK WHEN THE CAR IS PLACED IN GEAR. AUTOMATIC LOCKS WERE MOST LIKELY LISTED ON THE WINDOW STICKER. 2. IF A CHILD IS LOCKED IN THE CAR, THE DOOR WILL NOT UNLOCK WITH REMOTE AND CAN ONLY BE ACCESSED FROM THE DRIVERS SIDE DOOR. 3. NOT BEING ABLE TO ACCESS THE DRIVER AND PASSENGER DOOR WITH THE KEY IS A SAFETY ISSUE TO ME. MY CAR ONLY HAS 45,100 MILES ON IT AND THE LOCKS HAVE NOT WORKED IN OVER TWO YEARS. THE CONSUMER STATED THE MANUFACTURER DECLINED TO OFFER ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020943August 31, 2017
UNKNOWN OR OTHER
TAKATA RECALL SIGNAL LIGHTS DO NOT WORK ALL THE TIME. JUST SOMETIME, SOMETIMES IT DOES IT FOR A FEW DAYS.. THEN THEY START WORKING AGAIN. I HAVE TO TRAVEL ON INTERSTATE QUITE OFTEN TO GET MY SON TO THE DOCTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020489August 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
JUNE 8 2013: WHEN DRIVING, NOTICED ON THE FREEWAY, IT WASN'T SMOOTH AT TIMES. THE TRANSMISSION'S SHIFTING WAS PRETTY ROUGH. NO INDICATION OF ANY ISSUES POPPED UP ON DASHBOARD. WHEN ARRIVING AT FREEWAY RAMP, IT FELT LIKE I WAS HYDROPLANING, BUT ON GRAVEL. THEN, NOTICED WHEN PRESSING THE ACCELERATOR, WAS NOT GOING ANYWHERE, BUT FELT LIKE I WAS IN NEUTRAL. WAS ABLE TO PULL IN AND TAKE A LOOK... TRANSMISSION FLUID WAS FINE... NOTHING POPPED UP ON THE DASHBOARD. NOTHING! THE INDICATORS FOR TIRES, OIL, ETC WERE SHOWING INFO, BUT NOTHING TO INDICATE IT HAD DIED!! DROPPED IT OFF AT THE DEALERSHIP - HAD JUST BOUGHT IT IN JULY 2012. 11 MONTHS LATER, THIS?!?!? THEY ARE SAYING THEY HAVE NEVER SEEN IT THIS BAD, EVEN WHEN COMPARED TO OTHER OLLLLLLDER CARS, THIS WAS THE WORST. THEY HAVE TO REPLACE THE ENTIRE TRANSMISSION. THEY CALLED IN THE GM PEOPLE TO TAKE A LOOK AT IT.THEIR AUTO TRANS CONCERN: CUSTOMER STATES TOWED IN TRANSMISSION WILL NOT MOVE AT TIME OF WRITE UP REVERSE AND FORWARD WORKING INPUT AND REACTION CARRIER EXCESSIVE CLEARANCE METAL IN TORQUE CONVERTER., VALVE BODY, BURNT CLUTCHES CALL TAC CASE #71-1194752825 PRIVE COMP ADVISED TO REPLACE TRANS DUE TO COST WITH SRTA. ORD SERIAL #619ASBWJR6J PRELACW TIH SRTA FLUSH CODE 693FFEE5 THEY REPLACED IT UNDER WARRANTY... TOTAL COST WAS $4400 AUG. 29, 2017. THE REPLACED TRANSMISSION FAILED. WE WERE ON THE FREEWAY, JUST GOT OFF, WHILE IN MOTION, THERE WAS SOME REALLY ROUGH VIBRATION. COULD NOT GO ANY FASTER THAN 25 MPH. NO LIGHT INDICATIONS ON THE DASHBOARD. IT TELLS ME IF FLAT TIRE, BLINKER IS ON, THE TEMPERATURE OUTSIDE, ETC ETC, BUT NOTHING WRONG WITH THE TRANSMISSION. I'M NOT SURE IF IT'S RELATED, BUT WE SMELLED VINEGAR EVERY TIME WE STARTED THE CAR FOR ABOUT 4 DAYS STRAIGHT. WE NOTICED THAT WHEN ACCELERATING, IT'S OKAY, BUT WHEN LETTING OFF THE GAS ON THE FREEWAY, IT "SHUDDERS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020035August 28, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAD REVERSED THE VEHICLE AND THEN SHIFTED INTO THE DRIVE POSITION AND WHEN HE DEPRESSED THE ACCELERATOR PEDAL, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE FAILED TO DRIVE FORWARD. IN ADDITION, THE CONTACT STATED THAT THE WHEELS HAD SEIZED. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC WHERE HE DIAGNOSED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO CONTACTED HIS LOCAL DEALER ( PLATINUM CHEVROLET: 3001 CORBY AVE, SANTA ROSA, CA, 95407) WHERE HE INQUIRED TO PROVIDE HIM WITH A DIAGNOSIS. THE VEHICLE WAS NOT SERVICED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 83215496968, AND STATED THAT SOMEONE WOULD CONTACT HIM BACK. THE FAILURE MILEAGE WAS 75,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020091August 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE SOMETIMES DOESN'T WANT TO STAR(YOU TURN THE KEY TO START AND IT DOES NOTHING ) ALSO WHEN CAR GOES ON AUTO STOP AND COMES OFF AUTO STOP IT CLUNKS LIKE IF THE CAR HAD BAD MOTOR MOUNTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019838August 26, 2017
STRUCTURE:BODY
THE PROBLEM WITH OUR VEHICLE IS OUR KEY FAB AND THE FRONT-DOOR BUTTON WILL NOT UNLOCK OUR BACK DOORS; AS WELL AS HAVING OUR DOORS LOCK AUTOMATICALLY WHEN YOU SHIFT TO DRIVE, THEY WILL NOT OPEN AFTERWARDS. MY WIFE HAS TO CLIMB THE BACK SEATS TO UNLOCK THEM MANUALLY BUY LIFTING THEM OR ROLLING DOWN THE WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019874August 26, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
AIR BAG SENSOR HAS BEEN TRIPPED FOR THE PAST 7 MONTHS, I HAVE RESEARCHED THIS RECALL, AND IT LOOKS LIKE THE WIRING HARNESS MIGHT BE THE ONLY THING THAT NEEDS TO BE REPLACED. HOWEVER, WHENEVER, I PUT IN MY VIN NUMBER, THERE AREN'T ANY RECALLS FOR THIS. ALSO, I HAVE RECEIVED A LETTER ABOUT THE GAS SENSOR POSSIBLY BEING BAD, HOWEVER, WHEN I TOOK IT INTO A CHEVY DEALER TO HAVE IT FIXED, THEY REFUSED TO. THEY TOLD ME THAT THE CHECK ENGINE LIGHT WASN'T ON, AND THAT I HAD TO WAIT UNTIL IT FAILED BEFORE THEY WOULD FIX IT! FAILURE OF THIS SENSOR MEANS, IT COULD FAIL IN AN INTERSECTION, OR WHILE I AM PASSING SOMEONE, OR WHATEVER, THIS IS A SAFETY CONCERN!!! I AM VERY UNHAPPY THAT THEY WOULDN'T FIX IT. NOW, MY CHECK ENGINE LIGHT IS ON, HOWEVER, IT IS BECAUSE ANOTHER SENSOR IS BAD! THE EVC SENSOR NOW HAS TO BE FIXED. THE AIRBAG SENSOR WAS TRIPPED WHILE I WAS DRIVING ON THE HWY AT 70 MPH ON A WARM DAY OF 80 F OR SO. THE EVC SENSOR TRIPPED OVERNIGHT WHEN I STARTED THE CAR IN THE MORNING. THE GAS PEDAL SENSOR HAS BEEN A PROBLEM FOR 3 YEARS BECAUSE CHEVY DEALERS REFUSE TO FIX IT. THESE CONCERNS ARE IN ADDITION TO THE OTHER MECHANICAL FIXES THAT I HAVE HAD TO DO ON A CAR THAT HAS LESS THAN 87,000 MILES ON IT! I AM FEELING LIKE I HAVE A LEMON OF A CAR AND THAT THIS IMPALA IS THE WORST CAR ON THE MARKET. I HAVE HAD SEVERAL CHEVY PRODUCTS, AND HAVE NEVER EXPERIENCED PROBLEMS LIKE THIS. WHAT HAPPENED TO THE GREAT PRODUCTS THAT CHEVY ONCE PRODUCED???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019884August 26, 2017
UNKNOWN OR OTHER
WHEN STARTING CAR GETTING ISSUE STATING SERVICE STABILITRAK...SOMETIMES THE CAR IS VERY LIGHT WHEN TRYING TO START UP. THERE ARE TIMES WHERE I AM TURNING MY CAR ON AND IT SEEMS THE ELECTRIC HAS RESET AND ALL CONTROLS AND RADIO ARE NOW RESET. I AM GETTING ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019446August 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala