Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10679570January 28, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE LATCHES INSIDE THE VEHICLE FAILED TO OPERATE DUE TO PART OF THE ASSEMBLY IN THE DOOR PANEL FRACTURING. THE CONTACT MENTIONED THAT THE DOORS WOULD NOT OPEN FROM THE INSIDE AND THE WINDOWS WERE REQUIRED TO BE OPENED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679604January 28, 2015
STEERING
MY DAUGHTER DROVE IT TO LOCAL COLLEGE THIS MORNING , NO PROBLEM. I GOT IN IT AFTER ABOUT 3 HOURS THAT SHE CAME HOME AND WENT TO USE THE CAR AND I COULD NOT TURN THE WHEEL, THEN I LOOKED DOWN AND THERE WAS A MESSAGE THAT SAID POWER STEERING. I WENT TO CHURCH AND NOW IT IS WORKING AGAIN. I AM VERY CONCERNED BECAUSE SHE DRIVE QUIET ALWAYS TO CLINICAL EVERY WEEK ON A VERY CURVY RODE. IF IT GOES OUT IN ONE OF THOSE CURVES THIS WILL END BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679078January 27, 2015
STEERING
THE POWER STEERING STOP WORKING AFTER DRIVING A FEW MINUTES. IT IS BECOMING MORE FREQUENT. THIS MAKES IT HARD FOR MY WIFE TO CONTROL AND STEER THE CAR. WHEN SHE TURNS THE CAR OFF AND RESTARTS IT WORKS ONLY TO STOP A FEW MINUTES LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679346January 27, 2015
SEAT BELTS, STEERING
BEFORE I KNEW ABOUT THE RECALLS, I HAD AN ACCIDENT THAT REALLY SCARED ME. I WAS ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL. ALL OF A SUDDEN, I STEERING WHEEL JERKED TO THE RIGHT AND LOCKED. I HIT A LIGHT POLE. THE IMPACT OF THE CRASH SHOULD HAVE DEPLOYED THE AIRBAGS, BUT DID NOT. SEAT BELTS EXPLODED. THE COP SAID I SHOULDN'T BE WALKING AND TO GET THIS CHECKED OUT. SINCE THEN, I HAVE HAD TWO RECALL REPAIRS AND NOW NEED ANOTHER REPAIR. ON VETERANS DAY, 2014, I WAS GIVEN A CAR FROM THE VFW AND PROGRESSIVE AS A PART OF THEIR "KEYS TO PROGRESS PROGRAM. SINCE THEN, THE HHR HAS BEEN DRIVEN MAYBE 3 TIMES. NO ONE WANTS TO DRIVE IT, I DON'T KNOW WHAT TO DO, BECAUSE ITS JUST SITTING IN THE DRIVEWAY. MY KIDS WON'T DRIVE IT EITHER. IF YOU CAN HELP ME IN ANY WAY, I WOULD BE GRATEFUL. I AM HAVING TROUBLE MAKING THE PAYMENTS TOO, BECAUSE I AM GOING THROUGH A DIVORCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10678908January 26, 2015
ENGINE
I WAS DRIVING 55MPH WHEN MY REDUCED POWER LIGHT CAME ON AND MY CAR WOULDN'T GO OVER 40 MPH WITH MY GAS PEDAL ALL THE WAY TO THE FLOOR. THE NEXT DAY PULLED THE BATTERY CABLE AND LET IT RESET. DROVE FINE FOR 3 MILES AND THEN DID THE SAME THING. REDUCED POWER CAME ON AND WOULDN'T GO OVER 40MPH. VERY DANGEROUS WHEN DRIVING ON THE HIGHWAY AND YOUR CAR SUDDENLY SLOWS DOWN AND THERE ARE CARS BEHIND YOU AND YOU CAN'T GET OVER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679013January 26, 2015
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING ABILITY SEIZED. THE VEHICLE WAS MANEUVER TO THE SIDE OF THE ROAD WHERE IT WAS TURNED OFF. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER. THE CONTACT STATED THAT AFTER CALLING THE DEALER, THE TECHNICIAN STATED THAT THE FAILURE MIGHT BE CAUSED BY A FAULTY POWER STEERING MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678296January 22, 2015
STEERING
DING SIGNAL, THEN POWER STEERING LIT UP AND MANUAL STEERING TOOK OVER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676911January 21, 2015
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED. THE POWER STEERING FAILED AND THE VEHICLE WAS MERGED OVER TO A PARKING LOT. THE VEHICLE WAS TURNED OFF AND RESTARTED, WHICH RESET THE COMPUTER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677110January 21, 2015
ENGINE AND ENGINE COOLING, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR TO RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,966. ...UPDATED 03-11-15 *BF THE CONSUMER STATED THE PART WAS REPLACED AND THERE HAVE BEEN NO MORE STEERING ISSUE. HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. UPDATED 03/26/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676706January 20, 2015
STEERING
ON 07/14/2014 WE LOST POWER STEERING ASSIST WHILE ROUNDING A CURVE. THE FOLLOWING MORNING VEHICLE WAS TAKEN TO LOCAL CHEVROLET DEALERSHIP WHERE DIAGNOSTIC SCAN REVEALED POWER STEERING MOTOR HAD FAILED & REQUIRED REPLACEMENT. UPON COMPLETION OF REPAIRS, WE REQUESTED A GOODWILL POLICY SETTLEMENT FOR THE $322.46 COST OF REPAIRS BASED ON A 03/2014 GM NEWSLETTER ARTICLE ACKNOWLEDGING FAILURE AND SUBSEQUENT RECALLS ON "SOME 2006-2010 HHRS". THE REQUEST WAS IMMEDIATELY AND UNILATERALLY DENIED BY THE CHEVROLET DISTRICT SERVICE MANAGER WITHOUT REASON. WE THEN WROTE TO [XXX]. , VP OF GM GLOBAL VEHICLE SAFETY, IN SEPTEMBER REQUESTING CLAIM BE RECONSIDERED & REIMBURSEMENT GRANTED. WE WERE CONTACTED SHORTLY THEREAFTER BY A GENTLEMAN FROM [XXX]. OFFICE STATING REIMBURSEMENT WOULD ONCE AGAIN BE DENIED BUT THAT RECALL MAY BE EXPANDED IN "A COUPLE OF MONTHS" TO INCLUDE OUR VEHICLE & THAT WE WOULD THEN QUALIFY FOR REIMBURSEMENT OF REPAIRS. WE FEEL A REASONABLE AMOUNT OF TIME HAS PASSED TO JUSTIFY FILING THIS COMPLAINT WITH NHTSA. SUBSTANTIATING DOCUMENTATION AVAILABLE UPON REQUEST. REFER ORIGINAL GM CASE FILE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676172January 17, 2015
AIR BAGS, SERVICE BRAKES, SUSPENSION
LESS THEN 24 HOURS OFF THE LOT I WAS DRIVING HOME OFF HWY26 EXITING TO MY TOWN OF WATERTOWN,WI. I WAS SLOWING DOWN ON THE RAMP AND MY SIDE AIR BAG DEPLOYED. I WAS HIT IN THE HEAD BY THE DRIVER VISOR CAUSING MY TO FLINCH AND RELEASE THE BREAK FOR A SLIT SECOND. I TRIED TO REAPPLY THE BREAK AND HAD NO BREAKS I WAS STILL AT 40MPH. IT WAS SNOWING THIS CAUSED ME TO NOT BE ABLE TO TURN SO I HIT A MEADEN SNAPPING MY A ARM. I ALSO SNIPPED MY ABS CABLE, BLEW OUT DRIVER BALL JOINTS, BENT THE TIE ROD, DISLOCATED MY AXEL BENT MY RIM AND RUINED MY NEW TIRE ON THE DRIVER SIDE. ON THE PASSENGER SIDE I BROKE MY KNUCK AND BLEW OUT MY BALL JOINTS. IT LOCKED UP MY DRIVER SEAT BELT AND EVEN WITH NO ONE WEARING THE PASSENGER ONE IT LOCKED THAT UP TOO. AFTER IT HAPPENED GOING ONLINE I HAVE FOUND A FEW MORE CASES LIKE MINE ONE CAUSED A WOMAN TO SPEND A MONTH AND A HALF IN HOSPITAL FROM HITTING A POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10672908January 16, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING WITH MY SISTER ON RT 9 IN LAKEWOOD NJ IN STOP AND GO TRAFFIC. WE HEARD A LOUD POP THAT SOUNDED LIKE A GUN SHOT OR SOMETHING THAT HIT MY ROOF. I DROVE A FEW BLOCKS TO TRY AND FIND A SPOT TO TAKE A LOOK, WHEN I OPENED MY INSIDE SUNROOF SHADE I SAW THAT MY SUNROOF WAS SHATTERED. I CALLED THE LAKEWOOD POLICE AND THEY TOOK A REPORT. I WILL BE GETTING IT FIXED TODAY, I HAVE TO PAY $100.00 DEDUCTIBLE. I'M JUST GLAD WE WERE NOT HURT. I WENT ON LINE AND SAW THAT QUITE A FEW CAR'S OF OTHER MAKES AND MODELS HAVE HAD THIS SAME PROBLEM. THAT IS HOW I FOUND YOUR WEBSITE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672963January 16, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
WAS LOCKED IN VEHICLE AND UNABLE TO GET DOOR TO OPEN FROM INSIDE. HAVE HAD DEFECT WITH DOOR LOCKS STICKING FROM PURCHASE. DOOR HAS FAILED TO UNLOCK WITH SISTER IN VEHICLE, FAILED TO UNLOCK WITH HUSBAND IN VEHICLE AND MY DAUGHTER. BEEN IN DEALER NINE TIMES FOR LOCKS STICKING. IS BEING LOCKED IN VEHICLE DANGEROUS? UPDATED 01/28/15*BF..UPDATED 10/08/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672822January 15, 2015
STEERING
HUSBAND DRIVING TO GAS STATION IN OUR COMMUNITY AND POWER STEERING WENT OUT....HE MANAGED TO DRIVE IT TO OUR MECHANICS SHOP ABOUT 4 MILES FROM OUR HOUSE....HE TURNED THE CAR OFF AND RESTARTED IT AND THE POWER STEERING WAS WORKING AGAIN....HE EXPLAINED WHAT HAPPENED TO OUR MECHANIC AND HE WAS ADVISED IT WAS A SEALED PUMP AND IT WAS NOT POWER STEERING FLUID LEAK....I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED IF WE HAD BEEN ON ONE OF THE 3 MAJOR HI WAYS THAT WE TRAVEL ONCE A WEEK TO GET INTO ST. LOUIS. WE ALWAYS RESEARCH THESE TYPES OF PROBLEMS ON THE INTERNET AND FOUND NUMEROUS COMPLAINTS FOR THIS SAME ISSUE... THE COBALT AND HHR ARE LITERALLY THE SAME CAR WHY WAS THE COBALT RECALLED FOR THIS MAJOR AND DANGEROUS PROBLEM BUT THE HHR IS NOT.....NEVER WILL I EVER PURCHASE ANOTHER CHEVY.....STICKING WITH THE FOREIGN MANUFACTURERS FROM NOW ON SINCE CHEVY FAILS TO SEE THAT THIS IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672324January 13, 2015
ELECTRICAL SYSTEM, STEERING
THIS A RECALLED 2010 CHEVROLET HHR. WE HAD THE IGNITION SWITCH RECALLED, POWER STEERING SYSTEM RECALLED, AND RIGHT AFTER THE IGNITION SWITCH WAS INSTALLED, THE KEYS STOP WORKING AND WE HAD TO GET TOWED. NOW, THE AIRBAG LIGHT CAME ON. AND WHEN WE WENT TO RE-START THE CAR, NOTHING. THE POWER WENT TOTALLY OUT, AND THE KEY IS STILL STUCK IN THE IGNITION SWITCH. ABOUT A FEW WEEKS AGO, WE GOT ANOTHER RECALL NOTICE FROM GM THAT THE TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL PROPERLY THAT WILL CAUSE THE KEY TO STAY IN A LOCK POSITION. WE ARE NOW STRANDED. AND WE HAVE TO ONCE AGAIN GET THE CAR TOWED TO THE DEALER AND PAY FOR A RENTAL. AND THERE ARE STILL SO MANY RECALLED CARS AT THE DEALER THAT THEY ARE SO BEHIND. ALL OF THIS IS GOING ON WHILE GM IS SHOWING OFF THEIR NEW CARS AT THE DETROIT AUTO SHOW. CARS THAT WILL PROBABLY SOON BE ON ANOTHER RECALL LIST. ENOUGH IS ENOUGH!! ALL CHEVY HHR OWNERS WHO HAVE HAD MORE THE ONE RECALL ON IT, SHOULD BE ALLOWED TO TURN THE CAR IN WITHOUT PENALTY OR CHARGE. ALL CAR NOTES SHOULD BE CANCELLED!-THANK YOU. AND "BE BLESSED"-[XXX] IN C/O [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672196January 13, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
WAS TRAVELING AT NIGHT ON INTERSTATE 70 BETWEEN KANSAS CITY AND ST LOUIS WHEN THE CHECK ENGINE LIGHT CAN ON ALONG WITH THE TRACTION CONTROL LIGHT AT THE SAME TIME THE ON DASH MESSAGE CENTER SAID ENGINE POWER REDUCED, TRACTION CONTROL OFF, AND ESC OFF. AT THE SAME TIME THE CAR LOST SPEED AND BEFORE I COULD GET OFF THE ROAD I WAS ALMOST REAR ENDED BY A TRUCK, AT THE TIME IT WAS RAINING. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES WITH NO WARNING. AFTER STOPPING THE CAR WITH THE ENGINE OFF FOR A VERY SHORT TIME IT WILL START AND RUN FINE WITH THE TRACTION CONTROL LIGHT OFF. BUT THE CHECK ENGINE LIGHT REMAINING ON. THE CODE FOR THE CHECK ENGINE LIGHT IS P2135 WHICH IS A CODE FOR THE THROTTLE PEDAL POSITION SENSOR, THIS HAS BEEN REPLACED AND THE PROBLEM REMAINS TO HAPPENING. I THINK THIS COULD BE VERY DANGEROUS AND COULD CAUSE ACCIDENTS RESULTING IN INJURIES. THE VEHICLE HAS BEEN TO A NUMBER OF MECHANICS AND THE PROBLEM CONTINUES. I SPOKE WITH GM THIS WEEK AND THEY SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM, I THINK THEY SHOULD LOOK ONLINE YOU FILL FIND MANY POSTING COMPLAINING OF THIS PROBLEM COVERING MANY MODEL YEARS OTHER THAN 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671753January 12, 2015
STRUCTURE, STRUCTURE:BODY:DOOR
THE INSIDE DRIVER'S DOOR HANDLE BROKE OFF (PLASTIC OR OTHER NONMETAL MATERIAL ATTACHED TO A METAL HINGE)AT THE METAL HINGE. (CHEAP MATERIALS THAT FATIGUE EASILY) WITH NO EXCESS FORCE OR ABNORMAL PRESSURE BEING APPLIED. I WAS UNABLE TO EXIT THE VEHICLE WITHOUT ENGAGING THE ELECTRICAL SYSTEM TO ROLL DOWN THE WINDOW AND OPERATE THE OUTSIDE HANDLE. IN AN ACCIDENT, THIS WOULD BE A SERIOUS SAFETY HAZARD IF THE DRIVER NEEDED TO GET OUT OF THE CAR QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671533January 10, 2015
VISIBILITY/WIPER
IT WAS SNOWING AND I STARTED MY CAR TO WARM IT UP. I CLEANED OFF THE WINDOWS WITH MY SNOW BRUSH. WHENEVER I GOT INTO THE CAR AND TURNED ON THE WIPERS, THEY MOVED FOR A SPLIT SECOND THEN STOPPED. I GOT OUT OF THE CAR AND CHECKED THE WIPERS. THEY WERE MOVING FREELY. NOTHING I DID WOULD MAKE THE WIPERS WORK. I WENT ONLINE AND CHECKED FOR PROBLEMS WITH CHEVY HHR WINDSHIELD WIPERS AND FOUND THAT IT'S A KNOWN ISSUE. ON ONE WEBSITE, CHEVY HHR.NET, THERE EVEN IS A DISCUSSION BOARD ABOUT THE PROBLEM. IT'S THE WINDSHIELD WIPER TRANSMISSION AND FROM EVERYTHING I'VE READ THIS HAPPENS BETWEEN 60,00 AND 85,000 MILES ON THE HHR AND CHEVY COBALT. I WAS TOLD THAT THE REPAIR IS @$300.00 AND I'M WONDERING WHY GM WOULD MAKE A VEHICLE THAT HAS A PART THAT FAILS SO EASILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671603January 10, 2015
STEERING
WHILE CHANGING LANES POWER STEERING FAILED. SHUT OFF CAR. RESTARTED AND POWER STEERING WAS WORKING. POWER STEERING AGAIN FAILED ON 01/10/2015. GM HAS A RECALL ON THE 2009 AND 2010 HHR FOR THIS PROBLEM BUT DOES NOT INCLUDE THE 2007. HOWEVER PARAGRAPH FIVE OF THE GM NEWS RELEASE, DATED 2014-03-31 STATES THAT 309,160 NON-TURBOCHARGED HHRS FROM THE 2006-2008 THAT ARE NOT SUBJECT TO THE RECALL WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. THE SERVICE REP. AT THE LOCAL CHEVROLET DEALER PULLED UP MY VIN NUMBER AND SAID THE UNIT HAD BEEN REPLACED AT SOME EARLIER DATE AND REPLACEMENT AT THIS TIME IS NOT COVERED. THIS IS A VERY SERIOUS PROBLEM WITH THE HHR AND ALL MODELS MUST BE INCLUDED IN THE RECALL. I EXPECT MY HHR TO STEER AND STOP. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671284January 9, 2015
FUEL/PROPULSION SYSTEM
THIS CAR HAS A KNOWN ISSUE BY GM ENOUGH TO HAVE THEM PLACE A BULLETIN OUT ON HOW TO FIX IT....THE FUEL LINE RUSTS THEN LEAKS....THIS CAR IS 4 YEARS OLD AND I HAD TO REPLACE A POTENTIAL FIRE HAZARD AT MY COST...GM SHOULD FIX THIS ISSUE NOT I....I CALLED MY MECHANIC AND TOLD HIM I HAD A LEAK IN THE FUEL LINE.....I QUOTE HIM EXACTLY...LET ME GUESS DRIVERSIDE IN FRONT OF THE REAR TIRE....ITS A KNOWN ISSUE...I SAT ON THE PHONE WITH MY MOUTH OPEN....I COULD NOT BELIEVE THIS....THIS IS ABHORRENT AND CHEVROLET GM....NEEDS TO BE ACCOUNTABLE FOR THESE ROLLING BALLS OF FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR