Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10692078March 4, 2015
STRUCTURE:BODY
FRONT AND REAR BUMPERS ARE PEELING BAD. NO OTHER PART OF CAR IS DOING SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692136March 4, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM), THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691964March 3, 2015
AIR BAGS, STEERING, VEHICLE SPEED CONTROL
CAR SPEEDED UP AND DOWN ,CAR STARTED TO SPIN IN CIRCLE,LOST POWER STEERING,LOST CONTROL OF CAR, FLIPPED AND ROLLED OVER 3 TIMES DOWN A 30 YD. CLIFF . NO HEAD AIR BAGS WORKED AT ALL ,ONLY THE STEERING WHEEL AIR BAG WORKED. TOOK OVER 2 HRS. TO BE FOUND BY POLICE. HAD TO USE CELL PHONE SIGNAL TO BE FOUND. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10691577March 2, 2015
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I WAS DRIVING A FREEWAY SPEEDS WHEN THE ENGINE SUDDENLY WENT INTO LIMP HOME MODE. I RECEIVED THE FOLLOWING DASH INDICATIONS - SERVICE ESC, TRACTION OFF, REDUCED ENGINE POWER. UPON FURTHER INSPECTION WE FOUND A FAILED ACCELERATOR POSITION SENSOR AND WE HAD THE FOLLOWING TROUBLE CODES STORED IN THE COMPUTER: P2135 CHEVROLET - THROTTLE/PEDAL POSITION SENSOR/SWITCH 'A'/'B' VOLTAGE CORRELATION REPLACED THE ACCELERATOR POSITION SENSOR AND GAS PEDAL ASSEMBLY, AT THIS POINT THE CAR SEEMS FINE. I HAVE THE FAILED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691592March 2, 2015
ENGINE
DRIVING ALONG, 'LOW ENGINE POWER' LIGHT CAME ON (ALONG WITH OTHER ERRORS, SOMETHING ABOUT TRACTION, SOMETHING ESC, ENGINE CHUGGING; CAR SLOWS DOWN TO ABOUT 10 MPH AND WON'T ACCELERATE; AFTER TURNING CAR OFF, WAITING A FEW MINUTES, CAR STARTED AGAIN (BUT CHECK ENGINE LIGHT STAYED ON); THIS HAS ACTUALLY HAPPENED TO ME 3 TIMES IN THE PAST 3 WEEKS (I DON'T RECALL THE EXACT DATES) - I THOUGHT IT MIGHT BE FROM THE EXTREME COLD (CLOSE TO 0 OR BELOW) - BUT TODAY IT IS 31 DEGREES AND HAPPENED AGAIN. I'M GLAD I WASN'T ON THE EXPRESSWAY! FORTUNATELY IT HAPPENED AT MODERATE SPEED AND I WAS IN A PLACE I COULD SAFELY PULL OFF THE SIDE OF THE ROAD.IT APPEARS THAT THIS IS HAPPENING WITH NUMEROUS VEHICLES FROM AROUND THAT YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691316March 1, 2015
ELECTRICAL SYSTEM
THE ELECTRONIC CONTROL SYSTEMS WERE DAMAGED DURING THE IGNITION SWITCH RECALL SERVICE PERFORMED AT MATTHEWS-HARGREAVES CHEVROLET IN ROYAL OAK MI. I RECENTLY HAD THE IGNITION SWITCH REPLACED AS PART OF A RECALL. I PICKED UP THE VEHICLE ON SATURDAY 2/28/15. ON SUNDAY 3/1/15 THE KEY FOBS (REMOTE START LOCK UNLOCK PANIC) NO LONGER WORK LEADING ME TO BELIEVE THE ELECTRONIC CONTROL SYSTEM WAS DAMAGED WHEN THE VEHICLE WAS REPAIRED. SOMETHING WENT WRONG AT THE DEALERSHIP. THREE FACTS THE RADIO DIDN'T SEEM TO BE RESET SO I BELIEVE THE BATTERY WAS LEFT CONNECTED WHILE THE SWITCH WAS REPLACED. THE KEY FOBS NO LONGER WORK SOMETHING IS WRONG WITH THE ELECTRONIC CONTROL SYSTEM. THE DEALER WASHED THE CAR AND DIDN'T RETURN THE MIRRORS TO THE CORRECT POSITION(BREAK AWAY FOLD MIRRORS) SERVICE QUALITY IS NOT BEING MANAGED AT THIS DEALERSHIP.. I THINK IS SIMPLY THE RESULT OF POOR SERVICE MANAGEMENT AT MATTHEWS-HARGREAVES CHEVROLET IN ROYAL OAK MI BUT THE RESULT IS I HAVE A VEHICLE WITH A DAMAGED ELECTRONIC CONTROL SYSTEM THAT IS NOT SAFE FOR MY WIFE TO DRIVE. I CAN'T GO BACK TO THE DEALERSHIP BECAUSE I DON'T WANT TO RISK MYSELF TO THE QUALITY OF REPAIR SERVICE PROVIDED. THE GM COMPLAINT LINE ISN'T HELPING BECAUSE THEY WOULDN'T REPLACE THE FOBS THAT WERE LOST UNTIL I FOUND THEM TODAY WHEN THEIR RECALL CAUSED ME TO LOOSE THEM IN THE FIRST PLACE WITH NOTHING HANGING ON THE KEY OF COURSE THE FOBS GOT LOST. GM COMPLAINT NUMBER 71-1444284438 BECAUSE I FOUND THE KEY FOBS TODAY 3/1/15 BUT THEY DON'T WORK BECAUSE THE ELECTRONIC CONTROL SYSTEM WAS DAMAGED BY THE POOR QUALITY OF SERVICE AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691182February 27, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHORTED INTERMITTENTLY AND CAUSED ELECTRICAL FAILURES WITHIN THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND INTERMITTENTLY LOCKED WITHOUT WARNING. UPON USING THE CIGARETTE LIGHTER, SMOKE EMITTED INSIDE THE VEHICLE INDICATING THAT THERE WAS AN ELECTRICAL FIRE WITH THE WIRES. THE FIRE EXTINGUISHED WITHOUT HAVING TO CONTACT THE FIRE DEPARTMENT. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) BUT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10690787February 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SWITCHING THE SHIFTER TO THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS DOWN A SMALL INCLINE AND INTO THE STREET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669026February 26, 2015
ELECTRICAL SYSTEM
2008 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT DUE TO LOSS OF POWER. *SMD THE VEHICLE WAS TOTALED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10690493February 25, 2015
STEERING
POWER STEERING FAILED TO OPERATE WHILE PARKING. THIS HAPPENED WHILE TEACHING MY WIFE HOW TO DRIVE. SHE WAS PRACTICING 3 POINT PARKING. UPON TURNING THE WHEEL TO THE RIGHT PRIOR TO BACKING UP IT FELT LIKE THE STEERING OF A 53 CHEVROLET, THEN AFTER BACKING INTO THE DRIVE WAY IT WOULD NOT COME BACK STRAIGHT. BEING A RETIRED MECHANIC I WAS VERY SURPRISED THAT A CAR WITH ONLY 17000 MILES WOULD HAVE SUCH A PROBLEM. BUT AFTER INVESTIGATING THE INTERNET, I FOUND THAT MANY OTHERS HAVE HAD THE SAME PROBLEM. SEEMS TO WORK OK THOUGH WITH NORMAL DRIVING, BUT WHAT WILL HAPPEN IN THE EVENT OF THE NECESSITY TO TURN SHARPLY ALL OF A SUDDEN, I HAVE NO IDEA AND I DON'T CARE TO FIND OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690532February 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE REDUCED POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO SHAKE. ADDITIONALLY, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690196February 24, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE DOOR CHIME ACTIVATED AS IF THE CONTACT WERE EXITING THE VEHICLE. IN ADDITION, THE RADIO REMAINED OPERABLE FOR A SHORT PERIOD OF TIME. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690352February 24, 2015
AIR BAGS, STEERING
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY MALFUNCTION CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. AFTER SHUTTING THE ENGINE OFF AND BACK ON, THE POWER STEERING WOULD OPERATE AS NORMAL. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE VEHICLE, THE WARNING "SERVICE AIR BAGS" HAD ILLUMINATED. THE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690073February 23, 2015
STEERING, ELECTRICAL SYSTEM
RECEIVED LETTER FROM CHEVROLET DATED 1-2015 STATING THAT "SOME 2006 HHR'S" MAY HAVE A DEFECT WHICH CAUSES POWER STEERING (PS) TO FAIL AT ANY TIME. CALLED LOCAL DEALER TO HAVE IT REPAIRED BUT MY CAR (VIN) IS NOT ON THE RECALL LIST. THE EXACT SEQUENCE OF PS FAILURE DESCRIBED IN LETTER HAS OCCURRED WITH MY CAR MULTIPLE TIMES BUT THEY, CHEVROLET DEALER, DOES NOT GUARANTEE THAT THIS WILL BE FIXED WITHOUT MY PAYING THE BILL AS IT (VIN) IS NOT ON THEIR LIST. MY CAR SHOULD BE ENTERED INTO THE RECALL LIST AS THIS IS A MANUFACTURERS MECHANICAL DEFECT AND NEEDS TO BE RECALLED AND REPAIRED AT GM'S COST. THIS IS THE 3RD LETTER (RECALL) ON THIS CAR; IGNITION CYLINDER, TRANSMISSION LOCK AND NOW POWER STEERING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689846February 22, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
WENT TO BACK HHR OUT OF MY GARAGE AND THE BRAKE PEDAL WAS ROCK HARD WITH NO GIVE. POWER STEERING HAS NO POWER AND THE EXC LIGHT IS ON. NOT SAFE TO DRIVE AT ALL. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR. THE IGNITION, AIR BAGS, BRAKES, DOOR LOCK ACTUATORS...THE LIST GOES ON. THIS ONE TAKES THE CAKE DUE TO SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689650February 20, 2015
ELECTRICAL SYSTEM, POWER TRAIN
*THIS AN UPDATE ON FILE NUMBER-# 10672324-2010 CHEVROLET HHR-SHIFTER PROBLEM ON MY LAST FILING I STATED THAT WE HAD ANOTHER RECALL ON OUR 2010 CHEVROLET HHR. PREVIOUS RECALLS WERE THE IGNITION SWITCH AND THE POWER STEERING SYSTEM. BUT I FOUND OUT THAT THE KEY GETTING STUCK WHEN THE CAR IS IN PARK, IS NOT A OFFICIAL "RECALL ,BUT IT SHOULD BE! WE RECEIVED A LETTER WARNING US OF THE PROBLEM AND IF IT OCCURRED, GM WOULD FIX IT FOR FREE. WELL, AS I REPORTED , IT DID HAPPENED. MY HUSBAND PARKED THE CAR, AND WE WERE PREPARING TO GO TO HIS DOCTOR"S' APPT. & TO AN EVENING SERVICE & THE KEY GOT STUCK. NO POWER, NO NOTHING, WE TRIED EVERYTHING. AND THAT THING THAT THE MANUAL SAID WOULD HELP US RELEASE THE KEY, WAS NOT THERE. SO THE CAR, SAT THERE DRAINING THE BATTERY. DR. APPT'S WERE MISSED. AND BECAUSE WE BOTH HAD APPT'S COMING UP, WE HAD TO RENT A CAR. BUT TO SUM IT ALL UP. WHEN THE TOLL DRIVER CAME, HE WAS ABLE TO JUMP THE CAR, AND THE KEY CAME OUT. AFTER TAKING THE CAR TO THE DEALER, THEY COULD NOT DUPLICATE THE PROBLEM. THEY SAID THAT THE BATTERY WAS GONE. BUT IT WAS FINE BEFORE THE KEY GOT STUCK. THEY REFUSED TO CHANGE THE SHIFTER. WE GOT A NEW BATTERY, AND ARE PRAYING THAT WE WON'T GET STRANDED IF IT HAPPENS AGAIN. AND WE ARE GOING TO CONTINUE TO FIGHT FOR OURSELVES AND FOR OTHERS! NO REIMBURSEMENT FOR THE BATTERY OR THE RENTAL. WE HAVE MADE OUR COMPLAINTS TO THE MANAGEMENT AT THE DEALER & TO GM. AND ONE MORE THING, OUR FIRST SIGN OF TROUBLE BEFORE PARKING THE CAR, WAS THAT THE AIR BAG LIGHT WOULD NOT GO OFF. AN ISSUE ALSO AFTER THE NEW IGNITION SWITCH WAS PUT IN. THIS IS A RECALL ITEM. BUT ONCE AGAIN, GM CARES MORE ABOUT SAVING A DIME. NOT LIVES. NOT A SAFETY ISSUE? I CAN THINK OF FEW SCENARIO'S THAT SAY THAT THEY ARE WRONG!-THANK YOU, AND "BE BLESSED" [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689704February 20, 2015
STRUCTURE
WHEN THE PASSENGER ATTEMPTED TO EXIT THE VEHICLE THE INTERIOR DOOR HANDLE BROKE LEAVING THE DOOR INOPERABLE FROM THE INSIDE. RISK OF BEING TRAPPED IN THE CAR IN THE EVENT OF AN EMERGENCY. I WILL BE CONTACTING GM TO REPORT ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689718February 20, 2015
VEHICLE SPEED CONTROL
WHILE DRIVING A KM/H LIGHT CAME ON THE DASH... EVERYTHING CONVERTED TO KHP... I NOW HAVE ABSOLUTELY NO CLUE ON HOW FAST/SLOW IM DRIVING... GOT TO MY DESTINATION AND TOOK A LOOK AT MY OWNERS MANUAL TO SEE IF MAYBE THERE WAS A WAY TO SWITCH BACK TO MPH... AND GO FIGURE... FOLLOWED THE INSTRUCTIONS TO A T... AND IT DOESN'T WORK... COULDN'T PUT IN MY MILEAGE AT THE TOP OF THIS FORM BECAUSE IT ASKS FOR MPH AND SUDDENLY MY DASH IS ONLY PUTTING OUT KM/H. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689449February 19, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
JANUARY 14, 2013 THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF BOWIE FOR BLOWER NOT WORKING FOR HEAT OR DEFROST. I WAS TOLD THEIR WAS A SHORT IN THE BLOWER RESISTER. IT WAS REPLACED AND I PAID $225.34 THEN, ON SEPTEMBER 2, 2014 SAME PROBLEM OCCURRED. TOOK BACK TO SAME DEALERSHIP AND WAS TOLD SAME PROBLEM. HOWEVER, IT WAS AFTER 1 YEAR WARRANTY SO I HAD TO PAY $181.68 TO FIX. ON DECEMBER 10, 2014, HAD TO BRING CAR IN AGAIN FOR SAME PROBLEM. THIS TIME IT WAS COVERED UNDER WARRANTY. I WAS TOLD THERE WAS AN ADDITIONAL PART THAT WAS NEEDED TO BE FIXED AND IT WOULD COST $454.43. OURISMAN TOLD ME IF I DID NOT GET THIS PART THE BLOWER MOTOR WOULD EVENTUALLY GO AGAIN AND STOP WORKING. I DON'T UNDERSTAND HOW YOU CAN FIX A PART THREE TIMES AND NOT HAVE THE KNOWLEDGE TO REPLACE THE "MOTOR" THAT MAKES IT WORK. I ALSO ASKED IF THESE PARTS HAVE BEEN RECALLED. THEY SAID NO. ON THAT SAME DAY, I CALLED GM TO SEE IF THEY COULD ASSIST IN HAVING BOTH PARTS REPAIRED AT NO COST. THEY REFUSED. SO OURISMAN FIXED THE RESISTOR. ON FEBRUARY 3, 2015 (VERY COLD) THE SYSTEM WOULD ONLY WORK ON LOW SPEED. ON FEBRUARY 13, 2015 NO FAN FOR HEAT OR DEFROST. ON FEBRUARY 16, 2015 I CALLED GM TO EXPLAIN MY SITUATION. THEY STATED SINCE THE CAR IS A 2006 THERE IS NOTHING THEY CAN DO AND ITS UP TO THE DISCRETION OF DEALERSHIP. I HAVE NOT CONTACTED THE DEALERSHIP YET BECAUSE I DO NOT HAVE THE MONEY TO PAY AND MY HOPE IS NHTSA WILL ASSIST ME WITH THIS ONGOING PROBLEM AND PROVIDE INSIGHT ABOUT THE PARTS IN QUESTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683846February 17, 2015
ELECTRICAL SYSTEM
THE HEADLIGHTS TURNED OFF WHILE DRIVING THE VEHICLE. THE RUNNING DAYLIGHTS AND HIGH-BEAMS ARE STILL OPERABLE BUT THE LOW-BEAM LIGHTS ARE INOPERABLE. REPLACING THE BULBS DID NOT REMEDY THE PROBLEM. I AM TOLD THIS HAS OCCURRED IN OTHER CHEVROLET MODELS BUT THE HHR IS STILL NOT INCLUDED IN THE RECENT RECALL. AT THE SAME TIME OF THIS INCIDENT THE RADIO AND SPEAKERS BECAME INOPERABLE AS WELL LEADING ME TO BELIEVE THIS COULD BE AN ELECTRICAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR