Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10671189January 8, 2015
STEERING
POWER STEERING FAILS CONSISTENTLY EVERY TIME CAR IS DRIVEN. FIRST STARTED AROUND 96,300 MILES AND HAS CONTINUED FOR THE NEXT 9000 MILES OR SO WITH LITTLE CHANGE IN FREQUENCY. CAR IS NOT SAFE FOR MY WIFE TO DRIVE. COULD COMPLETELY FAIL IN A CURVE OR IN A STEERING SITUATION AND CAUSE A SERIOUS OR FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670883January 8, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT WAS LOCKED IN PARKED. IN ADDITION, THE CONTACT MENTIONED THAT THE DOORS LOCKED WITHOUT COMMAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670902January 8, 2015
UNKNOWN OR OTHER
HEAD ON COLLISION... ON STATE HIGHWAY... FIRE WAS RESULT, ENDING IN FATALITY. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10662831January 7, 2015
STEERING
2010 CHEVROLET HHR. CUSTOMER HAS RECEIVED RECALL FOR CAR BUT STILL HAS PROBLEMS AFTER REPAIR. *TA THE CONSUMER STATED AS SHE WAS DRIVING, SHE HEARD A GRINDING NOISE, WHENEVER SHE TURNED THE STEERING WHEEL. WHEN SHE RETURNED TO THE DEALER, THE NOISE WAS GONE. HOWEVER, WHEN THE VEHICLE WAS RETURNED TO HER, THE NOISE WAS THERE. THE DEALER DETERMINED THE AIR BAG COIL WAS MAKING THE NOISE. THE CONSUMER STATED THE NOISE WAS NOT THERE, WHEN SHE TOOK THE VEHICLE TO THE DEALER TO COMPLETE THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670567January 6, 2015
ENGINE
WHILE I WAS DRIVING DOWN THE ROAD I GOT A MESSAGE SAYING "ENGINE POWER REDUCED" AND THEN "ENGINE DISABLED" AND MY CAR SHUT OFF. I TRIED STARTING IT A FEW TIMES AND IT WOULDN'T EVEN TURN OVER. AFTER A FEW MINUTES IT STARTED BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670276January 5, 2015
STEERING
WHILE DRIVING THROUGH A SCHOOL ZONE AT 25 MPH, MY POWER STEERING FAILED AND REVERTED TO MANUAL STEERING. MY GIRLFRIEND IS UNABLE TO STEER THE VEHICLE DURING THE MANUAL STEERING MODE. I RESEARCHED THE VIN RECALL DATABASE AND FOUND THAT THERE WAS RECALL FOR "SOME" 2010 NON TURBO MODELS. MINE IS A NON TURBO MODEL. I HAD TWO RECALLS ON MY VEHICLE WHICH I HAD REPAIRED ON 12/31/2014. THE FOLLOWING QUOTE IS FROM THE GM RECALL WEB PAGE: ?WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT,? SAID [XXX] , VICE PRESIDENT, GM GLOBAL VEHICLE SAFETY. ?WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH.? THIS IS A SEVERE SAFETY ISSUE THAT MUST BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670311January 5, 2015
STEERING
WHILE DRIVING THE WORDS "POWER STEERING" APPEARED ON THE DASHBOARD WHERE THE ODOMETER AND OTHER WARNINGS APPEAR AND THE VEHICLE BECAME VERY DIFFICULT TO CONTROL. THIS HAS HAPPENED SEVERAL TIMES WHILE AT A HIGH RATE OF SPEED WHICH CAN POSSIBLE LEAD TO A CRASH RESULTING IN INJURY OR DEATH. SOMETHING IS WRONG WITH THE POWER STEERING FROM ALL THE RESEARCH I HAVE DONE THIS IS A VERY COMMON ISSUE ON THE HHR. I'VE SEEN IT ALL OVER DISCUSSION BOARDS PEOPLE DESCRIBING THE EXACT SAME THING, SOME HAVE EVEN RESULTED IN CRASHES. UNLESS YOU HAVE A LITTLE BIT OF STRENGTH THEN YOUR NOT GOING TO BE ABLE TO TURN THIS VEHICLE ONCE THE POWER STEERING GOES OUT. I'VE SEEN IT RECALLED ON LATER YEARS 2009 AND 2010 YET THEY ARE HAVING THE SAME PROBLEM WITH THE 2008 MODEL AS WELL. I THINK GM NEEDS TO TAKE A LOOK AT THIS ISSUE AND FIX IT FOR THE SAFETY OF MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670013January 5, 2015
POWER TRAIN
ABOUT 2WKS AGO ALL THE SOUND IN MY CAR WENT OUT FOR ABOUT 5MINS THEN CAME BACK ON! TONIGHT 1/4/15 ABOUT 8:50PM I STOPPED AT A GAS STATION TO GET GAS I PUT MY FOOT ON THE BRAKE AND WENT TO PUT IT IN PARK AND IT WOULDN'T SHIFT IT TOOK ME 5MINS TO FINALLY GET IT INTO PARK! ONCE IN PARK I TRIED TO TAKE THE KEY OUT AND IT WOULDN'T COME OUT IT WAS STUCK IN ACCESSORY MODE! I KEPT TRYING TO TAKE IT OUT FINALLY AFTER ABOUT 10/15MINS I GOT IT OUT! WENT TO LEAVE TO AND MY CAR WOULDN'T START! IT WILL TURN TO ACCESSORY MODE BUT WONT TURN OVER AND ACTUALLY START! I HAD TO CALL ROADSIDE ASSISTANCE TO TOW ME HOME! I HAD THE RECALL FOR THE IGNITION SWITCH FIXED BUT NOW ITS DOING THIS? I DON'T KNOW WHAT IT IS BUT THIS IS CURRENTLY MY ONLY CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669983January 4, 2015
STEERING
MY POWER STEERING LIGHT CAME ACROSS THE DASH AND I COULD NOT STEER MY CAR TO GOOD. IT WILL NOT GO OUT NOW AND I HAVE 2 KIDS THAT WE ALMOST GOT INTO AN ACCIDENT WHEN THIS HAPPENED. I HAVE ONLY HAD MY CAR A YEAR AND A HALF AND I THINK SOMEONE SHOULD BE FIXING IT FOR ME AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669804January 3, 2015
AIR BAGS, SERVICE BRAKES
AFTER BUYING THE HHR THE DAY BEFORE I WENT TO WORK. ON MY WAY BACK HOME. I GOT OFF ON MY EXIT ABOUT HALF WAY DOWN THE RAMP MY SIDE AIRBAGS WENT OFF. THEN I PUSHED THE BRAKES AND THEY DID NOT RESPOND SENDING ME INTO A MEADEN CAUSING MY WHEEL TO SNAP ALMOST ALL THE WAY OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10669885January 3, 2015
AIR BAGS, STRUCTURE:BODY:DOOR
MY HUSBAND AND I PURCHASED A VEHICLE FROM A CHEVY DEALERSHIP AND WITHIN A COUPLE OF MONTHS THE DRIVER SIDE DOOR STOPPED OPENING FROM THE INSIDE. THEREFORE WE HAVE TO OPEN THE DOOR FROM THE OUTSIDE TO GET OUT OR CRAWL TO THE PASSENGER DOOR TO GET OUT. THIS IS A SAFETY HAZARD FOR ANYONE WHO GETS IN A CAR ACCIDENT, OR ANYONE HAVING A CAR ISSUE. I HAVE TALKED TO MANY PEOPLE I KNOW WHO HAVE THE SAME CAR AND THEY HAVE THE SAME PROBLEM. I WOULD GET IT FIXED BUT WE DON'T HAVE THE MONEY. MY HUSBAND WOULD FIX IT BUT THEN IT WOULD VOID MY WARRANTY. ALSO HAD MY CAR BROUGHT FOR IGNITION RECALL GOT IT FIXED AND TOLD THEM ABOUT MY AIR BAG LIGHT COMING ON AND OFF. THIS IS ALSO A MAJOR PROBLEM AND NEEDS TO GET FIXED, I HAVE 3 CHILDREN AND THEY WONT TELL ME WHICH ONE IS FAULTY IF ANY. AS WELL NO MONEY TO FIX IT. $100 DEDUCTIBLE EVERY TIME TO JUST CHECK IS NOT VERY REASONABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669422December 31, 2014
STRUCTURE:BODY, WHEELS, EXTERIOR LIGHTING
I WAS GOING 25 MPH WHEN I CRASHED CAUSING OVER 5,000 DOLLARS WORTH OF AUTO AND PROPERTY DAMAGE IN ADDITION TO THE MEDICAL BILLS WHICH I HAVE NOT RECEIVED IN FULL YET. THE CAR MALFUNCTIONED WHILE I WAS DRIVING AND I WAS NOT ABLE TO CONTROL IT. I RECEIVED THE RECALL INFORMATION IN THE MAIL, BUT THE CAR HAD NOT BEEN REPAIRED. ALSO, THE AIRBAGS DID NOT DEPLOY WHEN THE CRASH HAPPENED. I SUFFERED A CONCUSSION DUE TO THE ACCIDENT. I WAS THE ONLY PERSON INJURED. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10668688December 29, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE AIR CONDITIONER FAILED TO FUNCTION AND THE AIR VENTS BEGAN TO BLOW HOT AIR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668704December 29, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668538December 28, 2014
ENGINE
DRIVING AT 70MPH ON THE FREEWAY, BETWEEN TWO SEMI TRUCKS, MY CAR DINGED AT ME AND THE DISPLAY SAID, "ENGINE POWER REDUCED." I DID NOT KNOW WHAT THIS MEANT SO I IMMEDIATELY STARTED TO TRY AND MANEUVER BETWEEN THE TWO TRUCKS AND PULL OVER. SECONDS LATER, THE WARNING BELLS HAPPENED AGAIN AND THE ERROR MESSAGE WAS "ENGINE DISENGAGED." THE CAR TURNED ITSELF OFF! I COASTED OVER TO THE BERM. TO BE HONEST, I WAS SO SCARED, I REALLY DON'T KNOW IF THE POWER STEERING AND BRAKES WERE DISABLED TOO BUT WITH NO ENGINE RUNNING, I CAN'T IMAGINE HOW THEY COULD BE. THE YELLOW CHECK ENGINE LIGHT WAS NOW ON AND I TRIED SEVERAL TIMES TO RESTART THE CAR WITH NO SUCCESS, IT JUST ACTED DEAD. THE ELECTRICAL SYSTEMS SEEMED OPERATIVE. WITH CARS AND TRUCKS ZIPPING BY AT HIGH SPEEDS, I DECIDED TO WAIT IN MY CAR, HOPING AN EMERGENCY VEHICLE WOULD PASS BY. AFTER ABOUT 10 MINUTES, I WAS ABLE TO START THE CAR AGAIN. THE CHECK ENGINE LIGHT REMAINED LIT AND THE CAR ACTED NORMALLY NOT EVEN ACTING LIKE IT WAS IN LIMP MODE. I WARILY DROVE MY CAR TO MY MECHANIC. HE SAID THE COMPUTER GAVE HIM LIMITED INFORMATION. HE CLEANED THE THROTTLE BUT WASN'T SURE IT WORKED OR NOT. IMAGINE MY HESITANCY TO DRIVE ON A FREEWAY AGAIN, NOT KNOWING IF IT WOULD HAPPEN AGAIN. A SEARCH OF INTERNET BOARDS ABOUT THIS PROBLEM SHOWED THIS IS DESIGNED BY GM TO HAPPEN AND HAPPENS OFTEN! A DESIGN FEATURE THAT SHUTS OFF THE CAR AT HIGH SPEEDS BECAUSE OF A DIRTY THROTTLE? THIS WAS NOT A FATAL CONDITION OF THE ENGINE THAT WOULD CAUSE IT TO BLOW UP OR SOMETHING BUT MERELY A MAINTENANCE ITEM. JUST SHUTTING OFF THE ENGINE HARDLY SEEMS LIKE AN PROPORTIONATE RESPONSE TO A DIRTY THROTTLE. THE DISCUSSION BOARDS SAY THERE ARE MULTIPLE REASONS THIS HAPPENS, NOT JUST THE THROTTLE CONDITION. PLEASE RESEARCH THIS DESIGN FLAW. THE IDEA OF LETTING MY WIFE DRIVE THIS CAR QUITE FRANKLY SCARES ME AS IT DID ME THAT COLD WINTER DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669019December 28, 2014
STEERING
DRIVING WITH CRUISE CONTROL ON, WEATHER VERY NICE AND ROAD DRY AROUND 7-7:30PM ON FAMILIAR ROAD. CAR HAD BEEN PULLING TO THE RIGHT FOR ABOUT A WEEK. HAD SON CHECK TIRES BEFORE LEAVING NEWARK OH AND HEADING HOME. ALL OF A SUDDEN THE VEHICLE WENT OFF ROAD TOTALED CAR AND I WAS IN HOSPITAL FOR 2 1/2DAYS. HAD BEEN KNOCKED OUT, SEAT BELT RUBBED NECK TO ALMOST BLEEDING, AIR BAG BURNED HOLE IN SLEEVE OF COAT. NO BROKEN BONES BUT VERY SHAKEN UP. I WANT TO KNOW IF THIS WAS CAUSED BY THE STEERING PROBLEM THAT HAS BEEN BEEN ON RECALL. HAVE PICTURES OF THE CAR AND THE ROAD TO SHOW HOW THE TIRE MARKS ABRUPTLY TURN TO THE RIGHT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10668594December 28, 2014
TIRES
CAPITOL TIRES 215/50Z RADIAL TUBELESS ALL SEASON SPORT UHP 12/27/12- PURCHASED 4 TIRES 1/10/13- BUBBLE ON SIDE OF TIRE 12/27/14- BUBBLES ON SIDES OF 2 MORE TIRES I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668453December 27, 2014
STEERING, SERVICE BRAKES
THIS HAPPENED WHEN I FIRST BOUGHT THE CAR, WE COULD NOT GET THE KEY OUT OF IGNITION AND IT WOULD NOT STAY PARK. SO I CALLED DEALER AND GOT NOWHERE, I EVEN MADE A COMPLAINT ON HERE I BELIEVE STATING SOMEONE IS GOING TO GET HURT. STILL TO THIS DAY I CAN PUT THE CAR IN AND OUT OF GEAR WITHOUT HAVING TO APPLY THE BRAKE!!! GM HAS KNOWN ABOUT THIS FOR A LONG TIME AND THERE SHOULD BE A RECALL. MY CAR DIDN'T HAVE A WARRANTY WHEN I PURCHASED IT SO THEY ARE NO HELP. SO I WAS ABLE TO TAKE THE SHIFTER CONSOLE APART AND SEE WHAT WAS HAPPENING, I GOT MY KEY OUT AND PUT IT TOGETHER AND IT DID IT AGAIN AND AGAIN AND AGAIN. WE HAVE JUST LEARNED HOW TO MANIPULATE THE CAR SO WE CAN DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668480December 27, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
CONTACT REPORTED THAT DOOR LOCKS WOULD NOT OPERATE WITH KEY FOB NOR WHEN ACTIVATING THE DOOR LOCK SWITCHES ON THE DOOR. TOOK VEHICLE TO TWO DIFFERENT DEALERS TRYING TO GET THE IGNITION RECALL FIXED WHICH TOOK A TOTAL OF FOUR VISITS. WHILE CAR WAS IN FOR RECALL, ADDRESSED AN UNRELATED ELECTRICAL SOLENOID PROBLEM AND ASKED THE DEALER TO LOOK AT THE DOOR LOCK ISSUE. DEALER NOTIFIED OWNER THAT PASSENGER DOOR AND REAR SEAT LEFT AND RIGHT DOOR LOCK ACTUATORS HAD FAILED (3 OF 4 TOTAL). ASKED DEALER IF THEY HAD SEEN THIS UNUSUAL CONDITION ON ANY OTHER HHR'S AND THEY SAID NO. SHOWED THEM THE 30+ ISSUES LOGGED ON THIS SITE AND THEY ONLY COMMENTED THAT THE HHR WAS NOT THE BEST GM PRODUCT EVER BUILT BUT THERE WAS NO DEALER FIX FOR THIS ISSUE. CONTACT WAS ADVISED THAT IT WOULD BE $340 PER DOOR TO FIX AND SERVICE WAS DECLINED (AFTER $80 DIAGNOSTIC CHARGE TO VERIFY THAT DOOR LOCKS DID NOT WORK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668169December 24, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I TOOK THE CAR INTO THE SHOP ON 11/15/14 BECAUSE OF A LOUD EXHAUST SOUND. THE MECHANIC ADVISED THE FLEX PIPE WAS LEAKING AND THE FLEX PIPE AND CATALYTIC CONVERTERS (2) WOULD NEED TO BE REPLACED. THE COST IS ESTIMATED AT ABOUT $900. IF THE CAR IS IN IDOL, THE EXHAUST SEEPS INTO THE CAR AND COULD CAUSE CARBON MONOXIDE POISONING AND DEATH, IF THE WINDOWS ARE NOT CRACKED TO ALLOW FOR VENTILATION. UNFORTUNATELY, WE CANNOT AFFORD THIS REPAIR AT THIS TIME. THE CAR IS 6 YEARS OLD AND SHOULD NOT BE FALLING APART PIECE BY PIECE AS IT HAS BEEN OVER THE LAST COUPLE OF YEARS. THIS PART SHOULD BE RECALLED, OR SHOULD I SAY THE ENTIRE CAR, B/C IT HAS HAD SO MANY RECALLS IN THE LAST COUPLE OF YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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