Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10683561February 15, 2015
ELECTRICAL SYSTEM
TODAY I MADE THE MISTAKE OF LEAVING A DOME LIGHT ON WHILE IN CHURCH FOR A FEW HRS. CAME OUT IT STARTED UP WITH NO PROBLEM. GOT ON THE FERRY PARKED AND TURNED THE CAR OFF. WHEN I ATTEMPTED TO START UP TO GET OFF THE CAR WAS DEAD. NOW THIS IS THE TERROR OF THAT , THE DOOR LOCKS DIDN'T WORK, THE HORN WAS DEAD, THE WINDOW LOCKS DIDN'T WORK AND THE STEERING WAS LOCKED. I GOT THE ATTENTION OF A PERSON PASSING AND THEY OPENED THE DOOR FROM THE OUTSIDE. MY DAUGHTER IS TOTALLY DISABLED AND SHE WAS ASLEEP AND THE PASSENGER SEAT. WHAT IF THIS HAD BEEN SOME LIFE OR DEATH MATTER AND WE NEEDED TO GET OUT. IS THIS NORMAL OR IS IT SOMETHING I DIDN'T KNOW TO DO. THERE HAVE BEEN SO MANY RECALLS ON THIS CAR, IT SHOULD HAVE BEEN A TOTAL RECALL. I AM SO AFRAID FOR OUR LIVES AND I DON'T KNOW WHAT TO DO. TERRIFIED TO GET IN IT WITH HER AND GO ANY WHERE. IS THERE ANYTHING I CAN DO TO STAY ALIVE UNTIL IT'S PAID OFF? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683186February 13, 2015
ENGINE
OIL COOLER THAT IS MOUNTED ON TOP OF ENGINE STARTED LEAKING. TOOK TO GM DEALER AND AFTER RESEARCH THEY FOUND THAT THE PART WAS ONLY MADE FOR 6 MONTHS AND WAS DISCONTINUED DUE TO THE ISSUE I WAS HAVING. THERE WAS A BY PASS PRODUCED FOR A SHORT PERIOD THAT ENDED UP BEING WORSE THAN THE ORIGINAL PART. AS A RESULT THERE IS NO WAY TO FIX MY CAR EXCEPT CHANGE OUT THE ENGINE WITH A NEWER MODEL. I CALLED GM TO ASK ABOUT IT AND AT THE DEALERS SUGGESTION TO ASK FOR HELP PAYING FOR THE $5,999 ENGINE. GM FLAT OUT REFUSED ANY RESPONSIBILITY FOR THE DEFECTIVE PART AND REFUSED ANY ASSISTANCE. HOW CAN AN AMERICAN CAR COMPANY KNOWINGLY MAKE A DEFECTIVE PART AND HAVE MILLIONS OF THEM ON THE ROAD AND NOT BE RESPONSIBLE FOR REPLACING THE PART OR MAKING A REPLACEMENT AVAILABLE? THIS ISSUE MAKES THE VEHICLE UN DRIVABLE AS THE AMOUNT OF OIL AND ANTI FREEZE THAT IS LEAKED NOT ONLY CONTAMINATES THE ENVIRONMENT IT ALSO EMPTIES THE OIL FROM THE ENGINE CAUSING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683301February 13, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS WOULD NOT UNLOCK WITH THE KEY FOB. THE POWER LOCKS MALFUNCTIONED AND HAD TO BE UNLOCKED MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683401February 13, 2015
ENGINE AND ENGINE COOLING
DRIVING FROM WORK CAR STARTED RUMBLE RING THEN ENGINE LIGHT CAME ON. PANEL SAID REDUCE POWER AND SERVICE TRACTION. COAST THE CAR TO SIDE OF HIGHWAY SAT ABOUT 15 MINS AND RESTARTED CAR. IT STARTED ENGINE LIGHT STILL ON BUT WAS ABLE TO DRIVE FINE HAD ABOUT 40 MILES TO GET HOME AND IT DID IT AGAIN. I REPEATED THE STEPS AGAIN AND DROVE HOME. ON THE NEXT DAT TOOK IT TO THE DEALERSHIP AND HAD IT SERVICED AND THEY SAID THE THROTTLE BODY JUST NEEDED CLEANING. DROVE IT FOR ABOUT 3 WEEKS AND AGAIN IT HAPPEN. NOW ON FEBRUARY 2, 2015 AGAIN IT HAS HAPPENED AND THE CAR WON'T EVEN TURN STAY TO ALLOW ME TO GET IT SERVICED I WILL PROBABLY HAVE TO TOW IT. THE TEMPERATURE HAS BEEN SO COLD SO I HAVE BEEN COMMUTED ON TRAINS AND BUSES TO GET TO WORK FOR ALMOST A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682948February 12, 2015
STEERING
ON THE DATE ABOVE I HAD MY POWER STEERING WARNING LIGHT COME ON AND STAYED ON FOR ABOUT 2 HOURS. THE NEXT DAY WHEN I STARTED THE CAR THE LIGHT WAS OUT. WELL THIS WEEK I RECEIVED A LETTER FROM GM STATING THAT IF THE LIGHT COMES ON OR IF YOU HAVE HAD AN ISSUE WITH THE LIGHT COMING ON TO TAKE IT TO YOUR DEALER.THESE ARE THE EXACT WORDS IN THE LETTER: IF THIS CONDITION OCCURS ON YOUR 2006 CHEVROLET HHR, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE. TODAY TOOK MY CAR IN FOR A ROUTINE SERVICE AND ASK THE DEALER ABOUT THE LETTER AND HE SAID HE WOULD CHECK ON IT. A FEW MINUTES LATER HE TOLD ME THEY HAD A POWER STEERING MOTOR IN STOCK AND IT WOULD TAKE ABOUT 45 MINUTES TO INSTALL IF I HAD THE TIME AND I SAID I COULD WAIT. HE CAME TO THE WAITING ROOM AND SAID I WAS READY TO GO AND THE STEERING MOTOR WAS NOT THE PROBLEM CAUSING THE LIGHT, BUT THE STEERING CONTROL MODULE WHICH IS PART OF THE STEERING COLUMN ASSEMBLY AND NOT COVERED BY THE LETTER. WELL GUESS WHAT, THE STEERING COLUMN ASSEMBLY IS ONLY SOLD WITH A NEW STEERING MOTOR, SO IF I REPLACED THE COLUMN GM GETS $578.59 FOR THE PART PLUS LABOR COST TO INSTALL AND THEY PAY FOR NOTHING TO CURE THE ISSUE. I WAS A MECHANIC ON ROAD TRUCKS AND HEAVY EQUIPMENT FOR SEVERAL YEARS AND KNOW IF YOU HAVE AN ELECTRIC MOTOR IT HAS TO GET IT'S COMMANDS ON HOW TO REACT FROM SOME TYPE OF CONTROL SOURCE ( STEERING CONTROL MODULE) WOULD BE MY GUESS WOULDN'T YOU THINK. NO WHERE IN MY LETTER DOES IT STATE STEERING MOTOR ONLY IS COVERED TO SOLVE THE ISSUE AND NO WHERE ON THE REIMBURSEMENT REQUEST FORM DOES IT SAY THEY WILL ONLY REIMBURSE FOR THE MOTOR. I HAD AN ONLINE CHAT WITH A GM CUSTOMER SERVICE AND WAS TOLD ONLY THE MOTOR ACCORDING TO HER WRITTEN INFORMATION. WHEN I REQUESTED A COPY OF WHAT IS COVERED, I WAS TOLD TO ASK THE DEALER FOR A COPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663894February 11, 2015
STEERING
2009 CHEVROLET HHR. CONSUMER STATES PAID FOR POWER STEERING REPAIR. REQUEST REIMBURSEMENT. *TA THE CONSUMER STATED THE POWER STEERING FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682765February 11, 2015
STEERING
CRUISE CONTROL SET AT 70 ON HIGHWAY, DRY PAVEMENT, DAYLIGHT HOURS AND NO PRECIPITATION OCCURRING. VEHICLE SUDDENLY STARTED DRIFTING TO THE LEFT AND AS I WENT TO CORRECT IT, MY STEERING WHEEL DID NOT RESPOND AS IT SHOULD HAVE AND MY CAR CONTINUED TO GO OFF THE LEFT SIDE OF THE ROAD HITTING THE GUARD RAIL SEVERAL TIMES. ALL THIS HAPPENED INSTANTANEOUSLY AT HIGH SPEED. SIX DAYS LATER I RECEIVED THE BULK MAIL FORM LETTER FROM GM DATED JANUARY 2015 INFORMING ME THAT MY VEHICLE "MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING THAT COULD OCCUR AT ANY TIME WHILE DRIVING". I CAN ONLY SPECULATE THAT SUCH PRIOR KNOWLEDGE MIGHT HAVE EQUIPPED ME TO HANDLE THE SITUATION WITH ANY SORT OF READINESS, WHICH GM IS ASSUMING IT WOULD DO BY THIS LETTER. THEY NEED TO DO MORE! I AM POSTING HERE BECAUSE GM CUSTOMER SERVICE REP NEVER ASKED ME WHAT HAPPENED AND WHEN I ATTEMPTED TO TELL HER, SHE DID NOT ACCURATELY UNDERSTAND WHAT I WAS SAYING AND DID NOT ACCURATELY OR COMPLETELY TAKE MY STATEMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10682447February 10, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRANSMISSION WOULD MAKE AN ABNORMAL NOISE WHEN SHIFTING INTO GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682636February 10, 2015
ELECTRICAL SYSTEM
WHILE DRIVING IN TRAILER PARK, POWER STEERING FAILED STRUGGLED TO PARK. NEXT DAY PROBLEM SEEMED TO RIGHT ITSELF. SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681895February 7, 2015
STEERING
WE WERE TRAVELLING DOWN OUR STREET, ALMOST HOME. THERE WAS A DINGING NOISE AND THE POWER STEERING LIGHT CAME ON. IMMEDIATELY, IT BECAME VERY DIFFICULT TO STEER. WE PARKED OUTSIDE THE HOUSE AND TOOK A DIFFERENT CAR TO AN AUTO SUPPLY STORE, THINK THE CAR NEEDED POWER STEERING FLUID. WE DISCOVERED THE CAR DOES NOT USE POWER STEERING FLUID. WHEN WE RETURNED HOME AND STARTED THE CAR TO MOVE IT INTO THE DRIVEWAY, IT WAS FINE. THIS HAS HAPPENED ON AND OFF FOR THE PAST TWO WEEKS, SOMETIMES AT SLOW SPEEDS AND SOMETIMES ON THE HIGHWAY, AT SPEEDS BETWEEN 50 AND 65 MPH. THE DEALERSHIP TOLD US THEY CAN'T DO ANYTHING UNLESS THE LIGHT IS ON WHEN THE CAR IS THERE. THIS IS A DANGEROUS SITUATION AND THE LIGHT GOES ON AND OFF RANDOMLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681518February 5, 2015
STEERING, ENGINE
MY STEERING WHEEL LOCKED AND COULD NOT MOVE MY CAR, AND I HIT A POLL AND DAMAGED MY RIGHT SIDE OF MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681157February 4, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DEALER WAS CONTACTED IN REFERENCE TO NHTSA CAMPAIGN NUMBERS: 14V047000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THE WARNING LAMP ILLUMINATED FOR THE AIR BAG AND REMAINED LIT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE DATE TO PERFORM THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681362February 4, 2015
SEATS, ELECTRICAL SYSTEM
I HAVE HAD NUMEROUS PROBLEMS FIRST OFF MY DASH LIGHTS WILL FLICKER WHILE DRIVING SOMETIMES THE RADIO AND DASH WON'T WORK AT ALL, BACKS OF MY DRIVER AND PASSENGER SEATS HAVE FALLEN OFF, BOTH DRIVER AND PASSENGER DOOR HANDLES ARE BROKE THE DRIVERS HANDLE IS COMPLETELY BROKE OFF, ALSO WHEN IT RAINS MY PASSENGER FLOOR BOARD FILLS UP WITH WATER, MY SEATS ARE SO DIRTY LOOKING CAUSE SOMETHING KEEPS BLEEDING THROUGH UPHOLSTERY, IGNITION AND SHIFT LEVER HAD TO BE REPLACED TODAY CAUSE CAR WOULDN'T GO INTO PARK AND KEY WOULDN'T COME OUT!! ALSO THE CAR USED TO SLIDE WHEN ON A CORNER OR ROUGH ROAD!! THIS IS RIDICULOUS!! THE DOOR HANDLES IS A SAFETY HAZARD GOD FOR BID IF I'M IN A WRECK OR MY CAR STARTS ON FIRE I WON'T BE ABLE TO GET OUT OF MY CAR AND I CAN'T AFFORD TO HAVE THEM FIXED RIGHT NOW BECAUSE I RECENTLY LOST MY JOB!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680331February 1, 2015
AIR BAGS
MY AIR BAG WARNING LIGHT HAS GONE ON AND OFF OVER SEVERAL WEEKS. DEALER CANNOT DIAGNOSIS THE ISSUE BECAUSE IT IS NOT BEEN ON WHEN I BRING IT IND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680332February 1, 2015
ENGINE, ELECTRICAL SYSTEM
I HAVE HAD MY RECALL COMPETED ON MY IGNITION SWITCH, HOWEVER, I AM CONCERNED BECAUSE I STILL HAVE AN ISSUE WHERE I TURN OFF THE CAR AND TAKE THE KEY OUT OF THE IGNITION, AND EITHER I HEAR THE ENGINE STILL RUN SLIGHTLY, BUT MORE COMMONLY THE ISSUE IS THAT THE DOOR CHIMES AS IF I OPENED THE DOOR WITH THE KEY STILL IN THE IGNITION (ALTHOUGH IT IS NOT). I THOUGHT THE REPLACEMENT AFTER THIS RECALL WOULD FIX THE PROBLEM AS I HAD PREVIOUSLY BROUGHT IT TO THE DEALERSHIP AND THEY COULD NOT "DUPLICATE IT" OR SEE ANY IMMEDIATE ISSUES. SHOULD I BE CONCERNED THAT THIS IS STILL HAPPENING AFTER THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680245January 31, 2015
STRUCTURE:BODY:DOOR
WHILE EXITING THE PARKING LOT, PULLING ONTO THE STREET, MY DRIVER SIDE DOOR SWUNG OPEN AND I NEARLY FELL OUT OF THE CAR HAD IT NOT BEEN FOR MY SEAT BELT.THE\AT WAS 3 MONTHS AGO. IT HAPPENED AGAIN TODAY WHILE I WAS DRIVING AND PULLING OUT OF A STORE PARKING LOT ONTO THE MAIN ROAD, MY DOOR FLEW OPEN ON ME AGAIN, IT SCARED THE LIVING DAYLIGHTS OUT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679910January 30, 2015
ELECTRICAL SYSTEM
I REPLACE THE IGNITION SWITCH ON A PRIVATE MECHANIC. I WOULD LIKE TO SENT THE RECEIPT SO I CAN GET REIMBURSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679681January 29, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS WATER ON THE FLOORBOARD OF THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE BLOWER MOTOR FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661709January 29, 2015
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
2007 CHEVROLET HHR. UNABLE TO REMOVE KEY FROM IGNITION. HAD TO GET CAR TOWED. *TA THE SHIFTER AND POWER STEERING FUSE WAS REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679551January 28, 2015
STRUCTURE:BODY, SEATS, AIR BAGS
A LADY RAN A RED LIGHT ON SPRINGRIDGE RD JUST SOUTH OF JACKSON MS. WIFE WAS DRIVING ACROSS SPRINGRIDGE RD. THE LADY FAILED TO YIELD AND STRUCK WIFE IN DRIVERS SIDE TOTALING THREE CARS IN THE PROCESS WIFE WAS SEVERELY INJURED (11 DAYS IN HOSPITAL) NO AIRBAG WAS DEPLOYED DURING ACCIDENT. STILL WORKING ON FULL RECOVERY. *TR UPDATED 10/16/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE AND RECALL INFORMATION. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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