Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11350752August 22, 2020
ENGINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT CAME ON THROWING 4 CODES. TOOK IT TO THE DEALERSHIP CAN'T DETERMINE THE PROBLEM WITH VEHICLE. DEALERSHIP DID CONTACT US TO INFORM US THE WATER PUMP IS LEAKING BAD. CHARGE TO FIX 835.00. I HAVE SEEN SEVERAL RECALLS REGARDING WATERPUMPS HOWEVER MY VIN DOES NOT SHOW A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350195August 19, 2020
AIR BAGS
IN A FRONT IMPACT CRASH GOING 60 MPH THE CRUZE HIT A GUARDRAIL CABLE DESTROY THE FRONT OF CAR AND NO AIRBAGS WENT OFF.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11350045August 18, 2020
SERVICE BRAKES
MY BRAKES WANT GO DOWN AND I NEED A BRAKES BOOSTER MASTER CYLINDER IS THERE ANYTHING Y'ALL CAN HELP ME WITH I'M ON DISABILITY AND CAN'T AFFORD TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349365August 15, 2020
ENGINE
THE VEHICLE HAS HAD OVERHEATING ISSUES SINCE I BOUGHT IT. REPAIRED IT TWICE AND IS EXPERIENCING PROBLEMS AGAIN. I HAVE CHANGED ALL COMPONENTS OF THE COOLING SYSTEM TO NO AVAIL. I HAVE COME ACROSS COUNTLESS COMPLAINTS ABOUT THIS. WHY HASN'T THERE BEEN A RECALL FOR THIS YET?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348871August 12, 2020
ENGINE
VEHICLE'S ENGINE HAS BEEN OVERHEATING SINCE THE DAY I GOT IT. ENGINE LEAKING OIL. I HAD THE TRANSMISSION, HEAD COVER GASKET, VALVE COVER AND WATER PUMP ALL REPAIRED. CHECK ENGINE LIGHT IS STILL ON AND NO MECHANIC CAN FIGURE OUT WHY. VEHICLE STILL OVERHEATS AND LEAKS OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348535August 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE STABILITY CONTROL GOES OFF DUE TO A AIR LEAK IN THE AIR VALVE CAUSING LOSE OF STEERING POWER WHICH HAS OCCURED WHILE DRIVING THE STEERING WHEEL BECOMES IMPOSSIBLE TO STEER WHEN THIS HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348554August 11, 2020
UNKNOWN OR OTHER
TURBO CHARGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348684August 11, 2020
ELECTRICAL SYSTEM
VEHICLE IS OVERDRAWING BATTERY CURRENT WHEN MOTOR IS RUNNING CAUSING ELECTRICAL POWER LOSS AT ENGINE IDLE. LOSS OF ELECTRICAL POWER CAUSES ENGINE TO STALL WHILE IN TRAVEL LANES. ALTERNATOR AND BATTERY ARE VERIFIED FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344262August 10, 2020
ELECTRICAL SYSTEM
THE PASSENGER LOW BEAM HEADLIGHT HARDLY EVER WORKS AS SOON AS THE CAR IS TURNED ON THE LIGHT IS OUT , IF TAPPED OR BUMPED LIGHT WILL COME BACK ON, SUCH AS WITH YOUR HAND OR WHILE MOVING. I HAVE REPLACED BULB FEW TIMES STILL HAVING TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344150August 9, 2020
ENGINE
MESSAGE ON SCREEN COMES UP "A/C OFF DUE TO HIGH ENGINE TEMP" A FEW MINUTES AFTER DRIVING DOWN THE ROAD. A/C SHUTS OFF TEMP GOES DOWN AND EVERYTHING IS FINE THEN YOU CAN TURN THE AIR BACK ON AND IT RUNS FINE. CAN NOT DIAGNOSE THE PROBLEM WHEN THE PROBLEM DOESN'T LAST LONG ENOUGH FOR ANYONE TO SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344009August 8, 2020
VEHICLE SPEED CONTROL
MY CAR ACTS AS IF IT IS GOING TO STALL OUT AT 20MPH, IT IS AUTOMATIC AND THE CAR JERKS VIOLENTLY WHEN IN MOTION AND CAN BE ON AND OFF. MY FIRST CODE THAT POPPED UP WAS FOR A MISFIRE, THE SECOND FOR SERVICING THE TRACTION CONTROL SYSTEM. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND GOES OVER 15MPH. ONCE I GET TO THE DESIRED SPEED IT'LL STOP JERKING AS BAD BUT IF I SLOW DOWN A LITTLE AND SPEED BACK UP IT STARTS ALL OVER AGAIN AND DOES NOT FEEL LIKE PUSHING THE ACCELERATOR IS MAKING THE CAR MOVE AT ALL. I REPEATEDLY PRESS ON THE GAS AND LET GO TO TRY TO GET IT TO STOP BUT CONTINUE IN MOTION. IT HAS GOTTEN WORSE OVER THE WEEK AND I HAVE CHANGED THE SPARK PLUGS AND CHECKED FOR LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343680August 6, 2020
ENGINE
CAR IS NOT ACCELERATING PROPERLY. THIS MAKES FOR DANGEROUS DRIVING CONDITIONS IN AREAS WITH HIGH SPEED LIMITS SUCH AS THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343767August 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I JUST PURCHASED THIS CAR AND SEVERAL TIMES WHILE I'M DRIVING ON THE FREEWAY THE RADIO SHUTS OF THEN TURNS BACK ON NUMEROUS TIMES. THEN I USUALLY GET A STABILITY'S ERROR MESSAGE. THEN THE BEST PART. THE POWER STEERING WILL COMPLETELY GO OUT WHILE CHANGING LANES OR IN MID TURN. I HAVE BEEN DRIVING THROUGH A ROUND ABOUT AND ALSO WHILE MAKING SHARP TURNS TO GET ON AND OFF THE FREEWAY. THIS IS SO DANGEROUS! I SEE THAT SO MANY PEOPLE ARE REPORTING THE SAME EXACT PROBLEM! SOMETHING NEEDS TO BE DONE ABOUT THIS! I CALLED ONSTAR 3 TIMES IN ONE TRIP. FIRST IT DISCONNECTS BECAUSE ALL ELECTRICAL COMPONENTS SHUT OFF, THEN THEY ACTUALLY TOLD ME I HAVE TO WAIT TO CALL THEM BACK WHILE I AM LOSING MY STEERING. ONLY TO CONCLUDE THEY CAN ONLY HELP AFTER I AM IN AN ACCIDENT. WHEN THIS IS NOT GOING ON THE CAR RUNS GREAT AND I LOVE IT SO IT IS OBVIOUSLY SOME KIND OF MANUFACTURE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343059August 3, 2020
ENGINE
CAR KEPT SMELLING LIKE BURNING OIL. THE PASSENGER COMPARTMENT ALWAYS SMELLED LIKE BURNING OIL. AT ONE POINT, RYAN ALMOST FELL ASLEEP AT THE WHEEL AFTER A DRIVE TO WORK IN THE WINTER BECAUSE OF THE INTERIOR AIR QUALITY. WE BROUGHT IT IN AND THE TURBO CHARGER OIL COOLER PIPES WERE LEAKING INCLUDING THE FEED AND THE RETURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343054August 3, 2020
ENGINE
GOING ONTO THE FREEWAY LOST MOST OF POWER, WHITE SMOKE PLUME THROUGH EXHAUST, ENGINE WAS RUNNING POORLY. MECHANIC HAD TO REPLACE MY ENGINE AT 134,040 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342816August 2, 2020
UNKNOWN OR OTHER
TURBO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342849August 2, 2020
ENGINE
CAR SHUTS OFF ABRUPTLY WHEN STOPPED OR AT TIMES WHEN SPEED IS DECREASED TO ALMOST PARKED. THIS TYPICALLY HAPPENS AT RED LIGHTS OR WHEN CAR IS GOING UNDER 10 MPG. IT'S HAPPENED IN BUMPER-TO-BUMPER TRAFFIC. I HAVE TO PUT IT IN PARK AND RESTART THE PUSH START. THIS HAS BEEN GOING SINCE LAST SUMMER (2019) OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342663August 1, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ABS AND TRACTION CONTROL LIGHT CAME ON AFTER BEING PARKED ,NO CODES SHOW UP WHEN DIAGNOSED, HEARD THERE WAS RECALL FOR THAT BUT IT DOESN'T SHOW FOR MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342691August 1, 2020
ENGINE
VEHICLE HAS STALLED 4 TIMES NOW IN THE PAST WEEK OR SO. IT HAS PASSED INSPECTIONS AT FIRESTONE AND THE OIL CHANGE SHOP AND THERE ARE NO AREAS WITH SUGGESTED MAINTENANCE OR REPAIRS. THE VEHICLE STALLS AFTER BEING IN PARK OR HAVING MY FOOT ON THE BRAKE AND NOT MOVING, AND THEN ATTEMPTING TO ACCELERATE/MOVE AGAIN. ALL 4 TIMES I HAVE BEEN ON A LEVEL STREET OR PARKING LOT, WITH THE WHEELS STRAIGHT, AFTER THE ENGINE HAD BEEN RUNNING FOR SEVERAL MINUTES UP TO AN HOUR. I HAVE TO PUT IT IN PARK, TURN OFF THE VEHICLE, AND THEN RESTART THE ENGINE AGAIN TO CONTINUE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342733August 1, 2020
AIR BAGS
CAR HIT A DEER AT 50 MPH. AIRBAGS DID NOT DEPLOY. SEE PICTURES OF DAMAGE TO VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze