Buick Lucerne Complaints

943 consumer complaints on file.

#10732259July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730945June 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. AFTER THE VEHICLE WAS DRIVEN FOR APPROXIMATELY 100 MILES, THE CONTACT PARKED THE VEHICLE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE DID NOT START. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT REPLACED THE RELAYS AND THE ENGINE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10726878June 23, 2015
ELECTRICAL SYSTEM
FUEL PUMP STOPPED WORKING, REPLACED THEN FOUND OUT FUSE BOX UNDER BACK SEAT WAS MELTED AND HAD TO BE REPLACED. COULD HAVE STARTED A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726690June 22, 2015
STEERING
WHEN TURNING THROUGH WATER PUDDLES ON RIGHT SIDE POWER STEERING QUITS WORKING FOR 3-4 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725973June 18, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
6/2/15 VEHICLE WOULD NOT START, FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED TO BUICK DEALER WHERE I PURCHASED CAR. CK ECM CODES - NONE CK IGN AND FUEL SYSTEM - NO FUEL PRESSURE - CK FUEL DELIVER SYSTEM FOUND FUEL PUMP FAILURE. REPLACED FUEL MODULE ASSEMBLY. $624.00. 6/08/15 VEHICLE WOULDN'T START. PULLED RELAY FOR FUEL PUMP AND PUT IT BACK IN AND IT STARTED. I DROVE IT BACK TO THE DEALERSHIP. THEY CHECKED FUEL PUMP RELAY, FOUND REAR FUSE PANEL DAMAGED DUE TO POOR CONNECTION AT FUEL PUMP RELAY. REPLACED REAR FUSE BLOCK. COST $291.00. AFTER DOING SOME RESEARCH PROBLEM SEEMS COMMON AND STEMS FROM AN OBVIOUS PROBLEM WITH THESE FUSE BOXES. READ THERE WAS A NATIONAL BACKORDER ON THESE FUSE BOXES AT ONE POINT. SOUNDS LIKE THIS SHOULD OF BEEN A RECALL AND REPLACED FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725655June 16, 2015
STEERING
SQUEAKING NOISE FROM STEERING WHEN TURNING. DEALER PURCHASED CAR NEW FROM DIAGNOSED AS NEEDING STEERING RACK AND LOOSE MOTOR MOUNT REPLACED FOR APPROX. $1325.00. CAR HAS LOW MILES AND NEVER BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725260June 15, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2006 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/29/16*LJ UPDATED 007/07/16.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10722719June 1, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, STRUCTURE:BODY, WHEELS
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND THAT THE TIRES WERE REPLACED BY A TIRE REPAIR SHOP, BUT THE FAILURE RECURRED. THE TPMS WARNING LAMP CONTINUED TO ILLUMINATE AFTER THE FOUR TIRES WERE REPLACED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 7/16/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721980May 28, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY LOST POWER. ONCE THE VEHICLE RESTARTED, IT WOULD SHUTTER AND JERK. IN ADDITION, THE SPEED WOULD ACCELERATE AND DECELERATE DURING THE FAILURE BEFORE RETURNING BACK TO NORMAL. THE ENGINE SERVICE CENTER LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE TRACTION CONTROL AND ANTI-LOCK BRAKES WOULD NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE COULD BE A BAD CONNECTION BETWEEN THE ACCELERATOR PEDAL AND THE FUEL BEING SENT TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717586May 21, 2015
AIR BAGS
INQUIRY AS TO POSSIBLE RECALL FOR AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717554May 20, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE FUEL PUMP RELAY OVERHEATED AND MELTED IN THE FUSE BOX. I HAD TO HAVE THE RELAY AND FUSE BOX REPLACED. THE MECHANIC TOLD ME THAT THE FUSE BOX COULD HAVE STARTED A FIRE. HE TOLD ME TO GOOGLE THE PROBLEM WITH MY CAR BECAUSE HUNDREDS OF OTHER CAR OWNERS HAVE HAD THE SAME PROBLEM. SURE ENOUGH I DID JUST THAT AND I SAW HUNDREDS OF PEOPLE WITH THE SAME COMPLAINT ABOUT THIS MODEL CAR. GM NEEDS TO BE HELD ACCOUNTABLE. ARE THEY WAITING UNTIL SOMEBODY DIES FIRST BEFORE THEY ACKNOWLEDGE THE PROBLEM OF THE FUEL PUMP RELAY AND THE FUSE BOX? BTW I HAD TO REPLACE THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716599May 15, 2015
ELECTRICAL SYSTEM
ENGINE FAILS TO START. AFTER RESEARCH ONLINE, CHECKED FUEL PUMP RELAY FUSE AND SURE ENOUGH RELAY BLOWN AND HAD MELTED TO FUSE BLOCK AT ONE PIN ON RELAY. REPLACED FUSE AND CAR STARTED AND RAN LIKE NOTHING WAS EVER WRONG. WITHIN A WEEK THE SAME THING HAPPENED ONLY THIS TIME THE CAR WOULD NOT START AFTER REPLACING THE FUEL PUMP RELAY. HAD CAR TOWED TO BUICK DEALER. THEY REPLACED THE COMPLETE FUSE BLOCK THAT CONTAINS THE FUEL PUMP RELAY WHICH IS LOCATED UNDER THE REAR CAR SEAT. COST ABOUT $840.00 TOTAL ( $40.00 FOR THE 2 FUEL PUMP RELAYS; $75.00 FOR THE TOWING AND THE REST WAS DEALER CHARGE TO REPLACE FUSE BLOCK). ASKED THEM IF THEY FOUND WHAT WAS CAUSING THIS AND THEY SAID EVERYTHING CHECKED OK AFTER REPLACING FUSE BLOCK. HAVE NOT HAD ANY MORE ISSUES SO FAR ALTHOUGH IT HAS ONLY BEEN A COUPLE WEEKS BUT WOULD THINK SOMETHING HAS TO BE CAUSING TOO MUCH AMPERAGE TO BE DRAWN TO HAVE CAUSED THIS. DON'T KNOW IF FUEL PUMP CAN CAUSE TOO MUCH AMPERAGE DRAW. AGAIN, DEALER SAID NOTHING SHOWED UP AFTER REPLACING FUSE BLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715711May 11, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE STOPPED AT A TRAFFIC LIGHT AND ACCELERATING, THERE WAS A THUMPING NOISE THAT CAME FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714092May 1, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT FLUID WAS LEAKING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HYDRAULIC FLUID WAS LEAKING FROM THE FRONT MOTOR MOUNT. NO FURTHER INFORMATION WAS AVAILABLE. THE MOTOR MOUNT WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,893. UPDATED 7/9/15*CN UPDATED 07/16/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713558April 29, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THERE WAS A SUDDEN INCREASE IN RPMS. IN ADDITION, THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713055April 27, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR DID NOT OPEN FROM THE OUTSIDE OR INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 6/18/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711802April 20, 2015
STRUCTURE:BODY
DRIVER SIDE DOOR HANDLE, CYLINDER LOCK AND LATCH MECHANISM PULLS OUT FROM THE DOOR WHEN OPENING THE DOOR TO ENTER CAR. THE ASSEMBLY STAYS LOOSE AFTER THE DOOR IS CLOSED. IT APPEARS THAT SOMETHING HAS BROKEN INSIDE AND WILL REQUIRE THAT THE DOOR PANEL WILL NEED TO BE REMOVED AND ASSEMBLY REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702668March 30, 2015
STRUCTURE:BODY
THE DRIVER'S SIDE REAR DOOR WILL NOT OPEN ALTHOUGH IT IS UNLOCKED. THE INSIDE DOOR HANDLE AND THE OUTSIDE DOOR HANDLE BOTH SEEM TO FUNCTION NORMALLY, BUT NEITHER WILL OPEN THE DOOR. THE DOOR ISN'T STUCK. THE CHILD LOCK IS NOT ENGAGED. I HAVE SEEN FROM ONLINE SOURCES THAT THIS HAS BEEN A PROBLEM FOR THIS VEHICLE FOR A LONG TIME. IT PRESENTS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679170March 25, 2015
ELECTRICAL SYSTEM
2006 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO KEY IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, THE IGNITION SWITCH WENT FROM THE RUN POSITION TO THE OFF POSITION, WHICH CAUSED HIM TO CRASH INTO A GUARD RAIL. THE CONSUMER EXPERIENCED THE FAILURE SEVERAL TIMES. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10700975March 22, 2015
STRUCTURE:BODY
BOTH REAR DOORS DO NOT OPEN. THE LATCHES HAVE FAILED. IT IS IMPOSSIBLE TO GET OUT OF THE BACKSEAT, UNLESS YOU CRAWL THROUGH THE FRONT. THE LATCHES HAVE LATCHED FOREVER. THE DOOR DOES NOT OPEN FROM THE INSIDE OR OUTSIDE. IT STARTED INTERMITTENTLY WITH ONE DOOR THEN THE NEXT. THEY HAVE BEEN CLOSED NOW FOR OVER YEAR WITH BEING UNABLE TO OPEN THEM. WE HAVE THREE CHILDREN WHO WILL BE STUCK IN THE BACK IF THERE IS AN ACCIDENT. THIS NEEDS TO BE UNDER EXTENDED WARRANTY. THIS IS UNACCEPTABLE AND IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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