Buick Lucerne Complaints

943 consumer complaints on file.

#10695267March 19, 2015
STRUCTURE:BODY
HTTP://BUICKFORUMS.COM/FORUMS/THREADS/25659-2006-LUCERNE-REAR-DOOR-LOCK MY BUICK HAS EXPERIENCED THE SAME PROBLEM EXPERIENCED BY OTHERS. THE REAR PASSENGER DOOR STOPS WORKING. APPARENTLY A MECHANISM PROBLEM THAT HAS BEEN AROUND FOR AWHILE. THIS WOULD BE A SAFETY ISSUE FOR PASSENGER'S IN THE REAR SEAT WHO CAN NOT EXIT THE CAR INVOLVED IN AN ACCIDENT. WITH THE VOLUME OF PEOPLE EXPERIENCING THIS PROBLEM, THIS IS OBVIOUSLY A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695089March 18, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE THEFT LOCKS ACTIVATED ON THE VEHICLE, WHICH PREVENTED THE REAR DOORS FROM UNLOCKING WHILE THE VEHICLE WAS IN PARK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. ....UPDATED 04/23/15 *BF THE VEHICLE WAS REPAIRED AT A COST OF $900 BOTH REAR LOCKS WERE REPLACED. UPDATED 04/24/15*JB....UPDATED 06/09/15*BF UPDATED 06/16/16*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694121March 13, 2015
LATCHES/LOCKS/LINKAGES
LATCHES LOCKS LINKAGES -- STARTING AT 52000 MILES, MY BUICK LUCERNE 2006'S REAR PASSENGER DOOR WOULD NOT OPEN UNDER ANY CIRCUMSTANCES. THE DOOR WILL NOT OPEN FROM THE INSIDE, FROM THE OUTSIDE, AND ALTHOUGH THE KEY FOB VISIBLY ACTUATES THE LATCH, IT DOES NOT ASSIST IN OPENING THE DOOR. NOW AT 53000, THE DRIVER'S SIDE REAR DOOR WILL NOT OPEN. I NOW HAVE NO ACCESS TO HALF OF THE INSIDE OF THE AUTOMOBILE. AFTER INVESTIGATING NUMEROUS COMPLAINTS ON THE INTERNET, I DISCOVERED THAT APPARENTLY THIS IS DUE TO A LATCH ASSEMBLY FAILURE IN EACH DOOR. THE BUICKFORUMS.COM PROVIDED ADVICE: CHISEL OPEN THE BACK DOORS, THEN PULL THE DOOR PANEL OFF. AT THAT POINT, APPARENTLY THE VISIBLE LINKAGES ARE NOT THE ISSUE. INSTEAD, IT IS THE INTERNAL MECHANISM OF THE LOCK HOUSING. PROBLEM NOT RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693540March 11, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHEN IT RAINS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693581March 11, 2015
STEERING
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE MAKING A SHARP LEFT TURN AT 5 MPH, THE CONTACT HEARD A GROANING NOISE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HOSES NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V105000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 4/29/15*CN THE POWE STEERING HOSE WAS REPLACED. UPDATED 05/05/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693616March 11, 2015
STRUCTURE:BODY
ATTEMPTED TO OPEN PASSENGER SIDE REAR DOOR AND IT DID NOT OPEN. ATTEMPTS TO SHAKE THE HANDLE DID NOT WORK AND LOCKING/UNLOCKING DID NOT FREE UP DOOR. PASSENGER HAD TO EXIT THE CAR ON THE OTHER SIDE UNABLE TO EXIT ON PASSENGER SIDE. MULTIPLE COMPLAINTS OF THE SAME FOUND ONLINE WHERE PEOPLE CANNOT EXIT VEHICLE. DOOR LATCH ISSUE IN THIS MODEL ACCORDING TO REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693204March 10, 2015
POWER TRAIN
I PUT MY CAR IN PARK, 5 MINUTES LATER I GO TO TAKE IT OUT OF PARK AND IT DOES NOT SHIFT. IT HAS HAPPENED 3 TIMES SINCE I GOT THE CAR IN 2013. THE GEAR SHIFT IS GIVING ME A BIG PROBLEM AND OF COURSE ONLY THE FIRST INCIDENT WAS COVERED UNDER MY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692920March 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V35500 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691325March 1, 2015
ELECTRONIC STABILITY CONTROL (ESC)
POWER STEERING FAILURE WHEN DRIVING THROUGH WATER. WAS TURNING OFF MAIN HIGHWAY INTO SHOPPING AREA AND THE POWER STEERING FAILED TO WORK FOR A FEW MINUTES. VERY SCARY FEELING. HAD TO STOP CAR AND BACK-UP TO MAKE MY TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691200February 27, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY FUSED BOX MELTED AND STOPPED THE FUEL THE FROM GOING TO MY ENGINE. THE FUSED BOX WAS HEATED TO THE POINT OF BURNING AND MELTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668004February 26, 2015
ELECTRICAL SYSTEM
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL, DID NOT CORRECT THE ISSUE. RECALL # 14V355000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690563February 25, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
AFTER RETURNING FROM A TWO HOUR TRIP I PARKED MY CAR AT HOME. THE NEXT DAY I TRIED TO START MY CAR AND IT WOULD ONLY TURN OVER.A MECHANIC FOUND THE FUEL PUMP DEFECTIVE, FUEL PUMP RELAY BURNT AND THE POWER PANEL BURNT AS WELL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10689983February 23, 2015
ENGINE
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT T STATED THAT THE MOTOR MOUNT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682428February 10, 2015
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,400. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680764February 3, 2015
ELECTRICAL SYSTEM
NO WARNING CAR WOULD NOT CRANK. TURN OVER BUT NOT CRANK. AFTER ABOUT A HOUR CAR CRANKED. 1 WEEK LATER CAR WOULD NOT CRANK. BUT STILL WOULD TURN OVER. FOUND A BURNED FUEL PUMP RELAY. CHANGED IT OUT. 30 MILES LATER. CAR KILLED LUCKILY COME TO A RED LIGHT. CHECK RELAY , IT WAS EXTREMELY HOT. LOCATED UNDER THE BACK SEAT WHERE MY KIDS RIDE. ONLY VEHICLE. IS THERE A RECALL. AS DANGEROUS AS IGNITION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680853February 3, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THERE WAS A BURNING SMELL OF WIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT REAR FUSE BOX HAD MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 7/7/15*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10680899February 3, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING IN PETOSKEY THE CAR STARTED TO MISS AN BACKFIRING THEN THE MOTOR STOP RUNNING. I COULDN'T STOP OR STEER THE CAR. AFTER I GOT THE CAR FINELY STOPPED THE CAR WOULDN'T START UP AN I COULD SMELL LIKE WIRE BURNING. I HAD THE CAR DELIVERED TO AN AUTO SHOP BROWN MOTORS IN HARBOR SPRINGS MI. AFTER THE DIAGNOSIS THEY FOUND THAT THE FUSE BLOCK UNDER THE REAR SEAT WAS BURNED UP AT THE FUEL PUMP FUSE, AN WAS ON FIRE AT ONE TIME.. THE FUSE BLOCK WAS BEYOND FIXING AN NEEDED A NEW ONE INSTALLED. THERE WAS A RECALL ON THE IGNITION SWITCH, BUT THIS ISN'T WHAT IS WRONG WITH THESE CARS, I DON' BELIEVE THAT THE IGNITION SWITCH ON THERE RECALL ARE WHAT IS WRONG, I BELIEVE THAT THE FUSE BLOCK IS WHAT WRONG WITH THERE RECALLS WHEN THE FUSE SHORTS OUT THE FUEL PUMP STOPS AN SO DOES THE CAR MOTOR. STRANGE THAT THE CAR DEALERS FOR SOME REASON HAS THEM IN STOCK, THERE SHOULD BE A RECALL ON ALL CAR WITH THIS TYPE OF FUSE BOX, THIS IS WHAT CAUSING THESE CAR TO STOP RUNNING AN GET IN A ACCIDENTS. TO DAY I GOT LUCKY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10672936January 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, ALL WARNING LIGHTS ILLUMINATED AND A LOUD NOISE EMERGED FROM THE ENGINE ALONG WITH SMOKE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 2/24/15*CN UPDATED 03/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673051January 16, 2015
SEAT BELTS, AIR BAGS
PASSENGER SIDE AIRBAG OFF EVEN WHEN PASSENGER IS IN SEAT; SEAT BUCKLE DEFECTIVE, NOT SENDING SIGNAL WHEN BUCKLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672265January 13, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2010 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE PRECEDING VEHICLE. THE FRONTAL AND DRIVER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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