Acura TLX Complaints

946 consumer complaints on file.

#11710271January 11, 2026
ENGINE
Recall performed on 2020 Acura TLX 3.5 for rod bearing recall. Crankshaft and bearings were replaced. 24000 miles later, the engine spun a bearing again with all the new internals. All maintenance records were supplied when the car was brought in. Acura is wanting me to pay 40% of the cost for a short block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709862January 9, 2026
ENGINE
The engine has been making rattling noises when you start the vehicle from a long rest, mostly over night, since it has about 24k miles on it, when I purchased it used. I noticed it some time after I purchased it. Took it to Honda dealer in Hickory, NC, but they couldn't hear it. Later also took it to Acura dealer in Charlotte, NC. They couldn't hear it either. I recorded the sound and played it back to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710022January 9, 2026
SERVICE BRAKES, AIR BAGS
To Whom It May Concern: The purpose of my complaint is to bring to your attention reprehensible policies and misconduct displayed by the automaker, Acura, the premium subsidiary brand of the American Honda Motor Company. On 11/18/2025, I brought in my 2021 Acura TLX Tech w/SH-AWD in for a problem related to the brakes. The front brakes were and continue to make a jarring, very loud, high-pitched squeaking noise at low speeds. After 4 hours at Radley Acura of Falls Church, VA, the technician stated "could not duplicate" the concern. The problem persisted and I again returned on 12/18/2025 for the same issue. My vehicle has been at the dealership awaiting a response from Acura Client Relations on a claim that I submitted on 12/19/2025. Radley Acura diagnosed the issue as a well-known defect of 2021 TLX models, as evidenced by Acura's own service bulletin describing the very issue I continue to experience (and yet were unable to diagnose on 11/18). Radley Acura is stating that although my vehicle is 28,000+ miles UNDER the manufacturer's warranty, that by time, since purchase, it is outside the manufacturer's warranty by approximately 6 months. However, on 1/27/2025 (when my car was within manufacturer warranty and only had 17,215 miles on the odometer), I completed a lease buyout of my car. In addition, I paid to have it Acura Precision Certified. As part of this paid certification, Radley had my car for over a day to allegedly perform a 182-point inspection, and address a recall open for over a year (with a remedy from Acura - but allegedly no available repair parts to fix my car, until I requested to CPO my at the time of lease buyout). During their CPO inspection, the dealership failed to address the open service bulletin on the front brakes--a documented issue Acura has been aware of since before 2/15/2022, as established by their service bulletin. Now the dealership is stating the manufacturer's defect that they failed to address is $500 out of pocket expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709143January 6, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2015 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The dealer was contacted several times for the recall repair; however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH, the vehicle lost motive power. The contact was able to veer to the shoulder of the road. The vehicle failed to restart and was towed to Firestone, where it was diagnosed and determined that the engine had seized. The vehicle was not repaired and was towed to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708770January 5, 2026
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated that while driving at undisclosed speeds, the vehicle hesitated while accelerating. The message to stop driving and have the vehicle serviced immediately was displayed. The vehicle was towed to the dealer, who diagnosed that the Automatic Transmission Fluid (ATF) warmer had failed. The dealer diagnosed the vehicle with other undisclosed failures due to the ATF warmer failure. The vehicle was not repaired. The manufacturer was informed of the failures and opened a case. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707420December 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Problem with all safety feature sensors like Adas, lane assistance. Small car icon which always green turned orange, and none of those features working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707054December 26, 2025
SERVICE BRAKES, ENGINE
While braking and attempting a left turn at an intersection, my vehicle completely shut down with no braking or steering control. Fortunately there were no damages and the vehicle started up again and I was able to clear the intersection. I took the vehicle to an authorized dealer for repair. They indicated that this was a known issue and they were familiar with it. They installed a battery sensor and did brake work as they said there was air in the system. I paid for the repair and approximately a month later, while slowing down for a red signal, the same thing occurred, only this time my vehicle impacted another vehicle, causing damage to both vehicles. I had my vehicle towed to the shop that did the initial repair, but they said they could not find any codes that would indicate that their repairs were faulty.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11706420December 21, 2025
SERVICE BRAKES
Loss of brake power with “brake” light and “brake service” light on. I was backing out of my driveway and lost almost all braking power almost pushing the pedal to the floor. Once I came to a stop, I turned the car off and turned it back on, brake pedal felt fine and lights went away at that point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704795December 12, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
The fuel delivery system, specifically the fuel pump, has malfunctioned. This vehicle is subject to a fuel pump safety recall, which was reportedly repaired in 2022; however, the vehicle continues to experience the same failure symptoms and is available for inspection upon request. The vehicle has stalled multiple times at highway speeds, resulting in sudden loss of power while driving and creating an immediate risk of collision with surrounding traffic. My family was in the vehicle during these incidents, significantly increasing the risk of serious injury or death. The problem has been reproduced multiple times, including after the vehicle was taken to an authorized Acura dealership. During the most recent visit, diagnostic trouble codes were cleared, but the recalled fuel pump was not repaired or replaced. After being released by the dealership, the vehicle stalled again under similar driving conditions. The vehicle was inspected by the dealership, but no corrective repair was performed beyond clearing codes. The manufacturer has not yet properly remedied the recurring safety defect. Prior to stalling, the vehicle exhibited intermittent hesitation, loss of power, and engine shutdown. Warning indicators and fault codes were present at times and were cleared by the dealership without resolving the underlying issue. These symptoms have continued intermittently since the recall repair. This appears to be a failure to properly diagnose and correct a known safety defect, resulting in repeated dangerous highway stalls and placing occupants at serious risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704805December 12, 2025
ENGINE
My 2015 Acura TLX’s engine has internal issues with rod bearings, as mentioned in other recalls of the same year, yet my VIN does not fall within the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703639December 8, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Acura TLX. The contact received notification of a manufacturer’s recall: 2062837681, for the crankshaft bearing, and took the vehicle to the dealer for the repair. The vehicle was repaired; however, three weeks after the repair, the vehicle started making a knocking sound while accelerating or while idling. There were no warning lights illuminated. The vehicle was taken to the dealer, who determined that oil was leaking from the vehicle and that the timing belt needed to be replaced. The vehicle was not repaired. After retrieving the vehicle from the dealer, the contact became aware that oil was still leaking from the vehicle, with an abnormal odor coming from the vehicle. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 122,312.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702530December 2, 2025
ENGINE
My 2021 TLX Type S front wheels started to spin upon acceleration at 44K miles. I immediately scheduled an appt for the dealership. Was informed I needed a new Transfer Case Unit, as the splines were shredded. With this, I also had to replace the transmission. All replaced and picked up today 12/2/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702571December 2, 2025
SUSPENSION, STEERING, ENGINE AND ENGINE COOLING
The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rail on the right front bumper. The contact stated that the force of the crash shot his vehicle to the left, crossed two lanes of traffic and crashed into the guard rail on the left side of the highway. The contact stated that this crash with the guardrail deployed the drivers side curtain air bag. The contact stated that the force of the crash shot the vehicle to the right and he drove off of the roadway down a slight embankment. The contact was able to stop and exit the vehicle. The contact saw that front bumper had sheared off and that the right fender and wheel well were crushed. The contact stated that the he could see the right tire suspension and control arms were exposed and fractured. The contact stated that the damage of the left side of the vehicle was not as severe. The contact stated that the passenger side curtain air bag had also deployed. The contact stated that the police were on scene and wrote a report. The contact stated that he was transported by ambulance to the ER. The contact stated that he had bruises and cuts on his right temple and check and swelling, cuts and bruises on the left cheek and left temple and forehead. The contact stated he was released after treatment. The contact stated that the vehicle had been towed to an impound lot. The manufacturer was not informed of the failure. The contact had received recall notice for NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11702547December 2, 2025
SUSPENSION
Last week, the right lower ball joint began producing a noticeable squeaking noise. I brought the vehicle to Irvine Acura in Irvine, California, where two technicians confirmed that the right lower ball joint boot is intact with no grease leakage; however, the ball-and-socket joint displays excessive play. The dealership recommended replacing both lower control arms, despite the left side currently being in acceptable condition. If the right lower ball joint were to fail, it could result in a loss of vehicle control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702028November 29, 2025
SEATS
Drivers seat trim has broken 3 times, and is now causing the seat to come apart from the entire trim around the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701778November 27, 2025
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
Unknown: EBS comes on as well as the break system problem lights and many more. Vehicle loses power and goes into limp mode. As of now it wont shift from PArking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701689November 26, 2025
ENGINE AND ENGINE COOLING
The contact called on behalf of the owner of a 2015 Acura TLX. The contact's son received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), and the vehicle was taken to the dealer; however, the dealer had cancelled all three recall repair appointments because a technician was not available to repair the vehicle. Most recently, the contact's son was informed that the vehicle needed to be inspected to determine whether the recall repair was needed. The manufacturer was not made aware of the issue. The vehicle owner had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701028November 22, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Internal failure of front facing camera. This has caused issues with the auto braking abd lane assist. My mechanic recreated the issue and tried to clear the codes but said camera needs replacing. Acura should recall this or compensate people, it is over $1500. Car is only 6 years old
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700396November 19, 2025
ELECTRICAL SYSTEM, ENGINE
49,622 mark on my 2020 Acura tlx AWD… auto stop was enabled, car was at stoplight, engine attempted to re-engage but did not and car went into “neutral”… and the lights stayed on. I immediately turned on blinkers to avoid crash and and attempted to re start car, I shifted into Park, shut down car and re-started it successfully. I am seeking repair or disablement of the auto stop system, this is a safety hazard to myself and my family as well as others who had to go around while the issue was being troubleshooted. This appears to be related to Investigation:EA25004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700109November 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that while driving on several occasions at various speeds and while the vehicle was idling, there was a valve tap coming from the engine compartment, and the vehicle failed to restart. The vehicle was towed to a dealer, where it was diagnosed, and determined that a rod had pushed through the wall of the engine, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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