Acura TLX Complaints

946 consumer complaints on file.

#11690385September 29, 2025
UNKNOWN OR OTHER
My car shuts off at idle without warning. No lights or codes. I’ve seen a fuel pump issue is the cause on other models like mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690121September 27, 2025
ENGINE
My vehicle had an engine rod bearing issue before the 1st recall, they replaced part of the engine. My vehicle also went through a starter recall and they also changed the rod bearing with the corrected part that was in for the last recall. Currently, my engine is still having the exact same rod bearing issue which is a safety concern for me. It’s currently at Ed Voyles Acura in Chamblee, GA waiting on a decision from corporate Acura. They will determine if they will pay for the repairs of my vehicle due to an old recall. This is the worse experience I have had with the Acura brand and I have had 3 Acuras in my life time. I think Acura is a beautiful car company with great performance. I would love if this situation would allow me a rental until my vehicle is fixed. Thank you.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690124September 27, 2025
ENGINE
I am writing to formally request assistance with a premature engine failure on my 2019 Acura TLX A-Spec 3.5L (VIN: [XXX] , Mileage: 95k I have consistently followed Acura’s recommended maintenance schedule, as documented by my service history. My vehicle was also serviced under [insert recall number if you have it] at [insert dealer name], as required by Acura, and I have attached records confirming that the recall work was performed. Despite this compliance with all required maintenance and recall service, my vehicle has experienced a serious engine malfunction. This failure appears to be related to the same type of connecting rod bearing or crankshaft issue currently under investigation by the National Highway Traffic Safety Administration (NHTSA Preliminary Evaluation PE25008), which covers the 2018–2020 Acura TLX with the 3.5L V6 engine. Given that: •I have properly maintained the vehicle as recommended. •The recall repair was performed, yet the engine failure still occurred. •NHTSA is investigating this exact issue as a potential defect affecting safety and reliability. I am respectfully requesting goodwill coverage for the full cost of the necessary engine repair or replacement. If Acura is unable to offer immediate coverage, I request that this case remain open and that I be considered for reimbursement should a recall or service campaign be issued as a result of the ongoing NHTSA investigation. I chose Acura for its reputation for reliability, and I trust that Acura will stand by its customers when a serious issue like this occurs. I look forward to your timely response so we can resolve this matter promptly. Thank you for your attention and assistance. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689856September 26, 2025
ENGINE, ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS, POWER TRAIN
The contact owns a 2020 Acura TLX. The contact stated that while operating the vehicle, the check engine warning light, the emission system failure, and electronic parking assist messages were displayed. Additionally, the AWD feature had become inoperable, making the vehicle difficult to steer. The contact stated that the failure was intermittent. After disconnecting and reconnecting the negative battery terminal, the system was reset and the failure was corrected, but eventually reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures, but no assistance was offered. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689877September 26, 2025
AIR BAGS
Due to the deployment of the airbags, I sustained fractured sternum, right foot and left hand. Had surgery on left hand to repair fractured fingers. Laceration on right leg.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11689750September 25, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Warning lamps appeared for forward collision, lane keep assist, auto high beam, brakes, adaptive cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689393September 24, 2025
POWER TRAIN
- The transfer case failed causing the AWD system to stop working -It is a safety concern because you may lose control since no power is going to rear wheels, especially in inclement weather that we receive in the northeast. -Yes the problem has been confirmed by dealership by putting car on lift and seeing that no power is being sent to the rear wheels. -There are no warning lights or any signs, you just hear a loud bang while driving and lost of traction while accelerating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688974September 22, 2025
SUSPENSION, ELECTRICAL SYSTEM
While using the Air Conditioner in Comfort Mode Suspension settings on my Advanced SHAWD model, the front suspension intermittently squeaks and creaks. It is very audible in the colder months or after it rains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688717September 21, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Date of incident : August 31,2025 Around 9pm on August 31, I was fixing to accelerate at a green light. I pressed the gas pedal, my car went up to 40 mph and then the engine failed. This is due to a recall on the bearing rods for 2015-2020 Acura TLX. The incident occurred a month after financing the car. I don't have a warranty, so I opened up a case with the manufacturer to get help with the repair cost (which is 25,500 for a new engine block and 2 new cylinder heads). Unfortunately, Acura denied assistance. The car only has 68880 miles on it. The rod snapped and put a hole through my engine block. Shame on the manufacturer for denying assistance. I'm now stuck making payments on a car I cannot drive. Yes I have insurance, but it was not involved in an accident so I'm helpless there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687961September 17, 2025
ELECTRICAL SYSTEM
Infotainment system shuts down while driving and ultimately causes the power to drain from the vehicle leaving the vehicle inoperative. This is the second time this has happened. Acura has already repaired once with less than 1000 miles on the car. Now it’s happening again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685745September 8, 2025
ELECTRICAL SYSTEM, WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) and an unknown recall for the tires, and another for the trim around the doors. The contact stated that the recall repairs were completed. The contact’s son picked up the vehicle from the dealer and noticed that the front windshield was cracked. Additionally, while driving 65 MPH, the vehicle vibrated abnormally, and the driver was unable to control the vehicle. The contact stated that the front passenger’s side tire detached from the vehicle. The driver was able to regain control of the vehicle and pulled over to the side of the road. Several messages were displayed on the instrument panel including messages that the cruise control was inoperable, assist line Collison system inoperable, road mitigation system unavailable, Collison Mitigation system failure were displayed. When the tow truck arrived at the scene, the tow truck driver noticed that bolts connected to the spindle had detached. The vehicle was towed to a tire specialist and the tires were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685759September 8, 2025
UNKNOWN OR OTHER
Car was stolen unreasonably easily. Car alarm did not sound, Acuralink tracking was immediately disabled. Car started and drove away despite keys being secured in a faraday box. Acura has a fatal design flaw in their hardware/software that makes theft of the TLX extremely easy. Evidenced by numerous online complaints from owners like myself, as well as by IIHS study on most stolen cars. TLX appears as both the second and fifth most stolen car relative to average:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685526September 7, 2025
ENGINE, VEHICLE SPEED CONTROL
While I was driving in the fwy I tried changed lanes and needed to speed so that incoming car wouldn’t hit me but my car was stalling. It has happened 3 times!!! I took it to the dealership and they said it’s the camera and that they don’t have the part on stock. I asked for a rental car meanwhile we wait for the part and they said they can’t do that. I stated to them that the car is dangerous not only for me but for the public if I keep driving it like that. They said there’s nothing they can do!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685154September 4, 2025
ENGINE
I am from Philadelphia PA and I was driving my car on a highway in rural WV and the engine stalled while driving. I was lucky enough that no other cars were around and I was able to veer the car off the road into a parking lot. The car would not re-start. I had to tow my vehicle to a local mechanic shop who could not help. I was stranded out of state on a holiday weekend with no acura in a 2 hour radius. I ended up renting a u-haul and towing the car 8 hours from WV back to a local Acura in Philadelphia. Acura replaced the engine due to the known re-call but refused to cover the cost of the tow or U-haul.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684907September 4, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Electric parking brake problem , and emissions system problem. Apparently its a common issue many are affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684458September 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Acura TLX. The contact stated that while her grandson was driving approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The contact called for tow truck service, but the tow truck driver was unable to shift the transmission into neutral(N). The vehicle was towed to an independent mechanic, and the contact was informed that the mechanic was unable to work on the engine and transmission failures. The contact had the vehicle towed to a dealer and was informed that there would be a cost for the vehicle to be diagnosed. The contact requested a diagnostic test and was informed by the dealer that there was a hole in the oil pan, causing engine oil to leak out and causing the vehicle to stall. The contact had called the Insurance Company about the hole in the oil pan and was advised to have the oil pan and engine inspected. The dealer found that the hole in the oil pan had been caused by a fractured crankshaft that punctured the oil pan. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683964August 29, 2025
ENGINE
I was driving on the interstate and went to pass someone and gassed it. When I did that, my car wouldnt go. It was still on but when pressing the gas it wouldnt go. I am so lucky no one read ended me and I was able go coast off the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683861August 29, 2025
POWER TRAIN
2 1/2 years before the current connecting rod bearing recall, my engine failed due to the connecting rod bearing at 53,000 miles. After fighting with Acura for almost a year, they agreed to replace the motor. However, when I picked it up, they had only rebuilt the motor. Now that motor's rod has failed at 68,000 miles and they refuse to replace the motor. They say it doesn't have anything to do with the connecting rod bearing but it is knocking with a thrown rod.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683810August 29, 2025
SUSPENSION, STEERING
I got new tires and an alignment performed and ever since the car has pulled to the right. The car has been to the dealer for 6 alignments due to the car veering to the right. They swapped the wheels from another car to ensure it wasn’t the new tires and the problem still occurred. As soon as I let go of the wheel it pulls to the right no matter if it’s a crowned road or not. Each time the alignment is completely off from the last time it had it performed. I took it to 3 different dealers and they all suggested throwing parts at it (replacing the rear subframe for $3000 or a front driver strut for $1400) telling me that they don’t know if it’d fix it or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683341August 27, 2025
ENGINE
Hello i am writing in to see why the Acura TLX recall range is 2018-2020. The original effected engines for the TLX were 2015-2020 Acura TLX 3.5 v6. The engines for the 15-17 are the same as a 18-20 Acura TLX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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