Acura TLX Complaints

946 consumer complaints on file.

#11699323November 14, 2025
ELECTRICAL SYSTEM
Car’s advertised anti-theft features are faulty. They have two tracking features with also both failed. When I contacted Acura they said this was a known issue and highly prevalent in NY, DC, FL, MD. Cars computer is cloneable and it takes less than 3 minutes to enter and steal without keys or breaking windows or enabling alarms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697869November 6, 2025
POWER TRAIN, ENGINE
In 2022, my 2019 Acura TLX A-Spec received a warranty engine replacement due to a spun bearing. At that time, recall 23V-751 (connecting rod bearing defect) did not yet exist. Recently, the replacement engine developed a pronounced knocking/ticking noise at idle and during light acceleration. Multiple independent mechanics and an Acura service department confirmed the noise is abnormal and consistent with connecting rod bearing wear as described in the recall. Acura advised that my VIN is not included in the recall because the original engine was replaced. However, the replacement engine was supplied by Acura prior to the recall and may contain the same defective components. The dealership and Acura corporate did not inspect the internal components or verify whether the replacement engine used the revised bearing parts — they only referenced the VIN and engine number to deny recall eligibility. I currently have an open case with Acura, and the vehicle is scheduled for diagnostic inspection. I was informed that if the issue is determined to be related to recall 23V-751, diagnostic costs may be reimbursed, but there is no guarantee. This situation raises concern because my symptoms, timeline, and component failure are consistent with the known defect, yet my vehicle remains excluded from coverage. Given the safety implications of possible engine seizure or loss of power while driving, I am requesting that NHTSA review whether vehicles with Acura-supplied replacement engines should also fall under recall 23V-751. All service records and warranty history with Acura are available for review upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697891November 6, 2025
POWER TRAIN, ENGINE
Subject: Complaint - Safety Recall Failure (#23V75100) - Engine Failure Summary: This is a complaint regarding a failure of the safety recall repair performed under Recall #23V75100, which addressed a rod bearing issue that can cause engine failure. Details: 1. On or about April 4, 2024, Southern Acura of Newport News, VA replaced the long block under Recall #23V75100 after the original engine failed at approximately 130,810 miles. 2. On or about September 5, 2024, at approximately 173,722 miles, the replacement engine failed again. 3.The vehicle is currently located at Hall Acura of Virginia Beach, VA. , where the dealership has verified that the engine is seized and available for inspection. 4. The failure occurred while driving at approximately 70 mph in a construction zone, where there was no immediate shoulder or safe area to pull off. The sudden loss of power nearly caused a rear- end collision. 5.An independent service center, American Pride - Fort Eustis in Newport News, VA., also verified the problem and found metal shavings and bearing metal coming from the oil pan. 6. There were no warning lamps or alerts prior to the engine failure; all warning lights illuminated only after the loss of power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697430November 4, 2025
UNKNOWN OR OTHER, ENGINE
On or about October 21–22, 2025, I brought my 2020 Acura TLX (brown, 99,000 miles, VIN [XXX] ) to Goodson Acura of Dallas for a recall repair related to engine concerns. The vehicle was returned to me on October 24, 2025. Shortly afterward, the car began to lag and hesitate while accelerating. On November 3, 2025, while driving to a doctor’s appointment on the Bypass Bridge in morning traffic, the vehicle suddenly stalled and lost power completely. This created a dangerous situation in active traffic. I recently underwent surgery following a serious burn injury, so limited mobility made this stall especially hazardous. After restarting the engine, multiple ADAS and system-fault warnings appeared. I contacted Goodson Acura and was advised to bring the vehicle in. Upon arrival, the service advisor confirmed the warning lights but required a $205 diagnostic fee despite the recall work. Acura Client Relations opened Case No. XXX and advised the charge should not apply if related to the recall. After waiting several hours, I was told the battery had died and that front camera/ADAS systems were returning codes. This stall occurred less than two weeks after recall repair and could easily have caused a serious crash or injury. I am requesting a full investigation into the recall repair, the stalling issue, and any related safety defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697318November 4, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Well, today November 3 , car have 70900 miles, few weeks ago Acura do a replacements, recall fuel, problems, today warning , engine and ( P ) Brake system came on , and i look in the forum of this type of issues with Acuras and some many diferents opinions. To many complaint about this problems with Acura. I am worry that driving the car with this issues ruins the car. But its the only transportation that i have. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697333November 4, 2025
SEAT BELTS
If you don't turn the car off and you drop a passenger off from the front seat the seatbelt not fastened alarm will go off until you fasten it or turn the car off then restart the car to clear the alarm taking it to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696739October 31, 2025
POWER TRAIN
Was driving the car under normal acceleration when the transfer case failed. No power to the rear wheels. Acura dealer confirmed the problem. Will be fixed under warranty. No warning lamps or messages on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696785October 31, 2025
STEERING
Was driving on the highway at posted 65 and 70-mph when car suddenly went into 'limp mode' to under 50mph and I was forced to exit the highway after nearly being rear-ended. Dash error indicated 'Precision All wheel steering had malfunctioned'. Took the car to Crown Acura in Cleveland where I was told that it would be $9210 to replace two rear wheel steering actuators or $2800 if they used salvage parts. This was a known issue with the 2015-2020 Acura TLX cars and there are numerous reports online in TLX and Acura forums. Had a semi truck been behind me, there is no question that I would have been in an accident and injured if not killed. Acura needs to address this issue with these cars under a federally mandated recall notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696489October 30, 2025
POWER TRAIN
Transfer case blew. AWD was not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696140October 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura TLX. The contact stated that while stopped at a red light and attempting to make a right turn, the vehicle lost power. No warning light was illuminated. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the engine was not replaced. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered to help with the cost of the repair. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695401October 24, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2018 Acura TLX. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was purchased on September 10th, 2025, as a dealer sale. At the time of purchase, the vehicle mileage was 76,410. At the time of registration, when the title was received, it was discovered that the mileage was 176,410. The title read, "Not Actual Mileage, Mileage Tampering," which indicated odometer fraud had been detected. After ordering the Carfax Report, the report indicated that the mileage 176,000 miles at the time of purchase. The contact had not reported the odometer fraud to any other parties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695310October 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was taken to the dealer; however, the contact was unsure if the vehicle was inspected. The contact stated that the dealer had not provided a status update regarding the vehicle or the repair. In addition, the contact stated that the vehicle had been at the dealer for several days. The contact stated that it was expensive paying out of pocket for a loaner vehicle while waiting for the vehicle to be repaired due to the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693788October 16, 2025
POWER TRAIN, ENGINE
While driving my 2021 Acura TLX Type S, I began losing traction frequently during normal daily driving, especially when turning corners or accelerating from a stop sign or stop light. At first, I believed the issue was related to my tires, so I replaced them, but the same problem continued. After researching online, I discovered that transfer case failures are a known issue on these vehicles, affecting both new and used models. Currently, my vehicle is at the dealership, but they were unaware of this recurring transfer case problem and have no information about it. This is concerning because the failure of the transfer case directly affects traction and stability, creating a potential safety risk to myself and others on the road. It appears to be a systemic issue that Honda/Acura has not yet acknowledged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693166October 13, 2025
POWER TRAIN
Transmission and transfer case failed. Traction control light flashes when accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691417October 5, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I got 5 lights on my dash stating that I have an auto high beam problem, road departure mitigation system problem, collision mitigation system problem, lane keeping assist problem, and adaptive cruise control problem. I got these lights on my dash at the exact same time and this happened 1 week after my car alarm started going off randomly. I will now have to change my windshield camera sensor. Seems like this is an issue with many Acura owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691244October 3, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Im not sure what fails but the car wont start after coming to a stop with the auto off function and almost caused an accident because when the light turned green i couldnt take off because the car didnt start up and the car behind me almost hit me. It has happened other times at stop signs and any other stop ive made. I have to press the button my self to start up again. I havent had it inspected because i havent had any time. There are no warning lights on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690977October 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. Since the release of the recall, the contact made several attempts to have the recall repair performed and each time the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was informed that the manufacturer was allocating parts to dealers and the contact was provided a case number. The contact stated that there appeared to be a parts distribution disconnect as the NHTSA website indicated that parts for the recall repair were available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690986October 2, 2025
ENGINE
This is in regard to Honda recall 23V-751 on my 2016 Acura TLX. Honda keeps sending letters to me in the mail yet when I have contacted the dealership in the past, they report parts are not available to address the recall. This situation has been going on for more than a year. The latest letter received from Honda was 10/2/2025. I called Honda's recall hotline. The person I spoke to wanted to pass the responsibility to the dealership. After insisting, the person I spoke to did create a Honda case number (15887835). I also contacted the NHTSA hotline and received case number (11690977). This complaint is to document the issue in case there are any problems with my car due to the lack of Honda's response to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691114October 2, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple dash lights including "brake system failure, collision mitigation system problem, adaptive cruise control problem, road departure mitigation system problem, etc." RPMs effected, car does not shift into third gear. Safety of myself and others were at risk because the vehicle stalled then would not go over 20mph. Had this been a busy highway, lack of warning could cause a major collision. The vehicle was recently inspected and passed by Criswell Honda, Gaithersburg and purchased by me today. No dash lights were displayed. I drove less than 100 miles before the issue occurred. The vehicle is currently being towed back to Criswell Honda for diagnostics and repair (or I was told that is what they will be doing).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690741October 1, 2025
FUEL/PROPULSION SYSTEM
I had the stop bearing rod recall performed on my 2019 Acura TLX along with a fuel pump recall. After less than 10,000 miles I am informed that my high pressure fuel pump has failed. When the did the recall on the vehicle they only did the low pressure fuel pump when there is known issue of the high pressure fuel pump failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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