2018-2024 Toyota Camry, Avalon Untucked Carpet TSB

Toyota Technical Service Bulletin (TSB) T-SB-0032-23, released on June 5, 2023, with revision number Rev2, detailed a condition where the carpet near the door scuff plates may become untucked or exhibit torn loops. This issue primarily affects the vehicle interior of specific 2018-2024 Toyota Camry and Avalon models sold in the USA market. While primarily an aesthetic concern, untucked carpet can also lead to further damage or become a minor tripping hazard.

Symptoms of Untucked or Torn Carpet

Owners might notice the carpet adjacent to the door scuff plates appearing loose, pulled away, or having visible tears in its loops. This condition can affect the overall appearance of the vehicle's interior and could potentially worsen over time with regular entry and exit from the vehicle. The problem is specifically described as "Door Scuff Plate Carpet Untucked and/or Torn Carpet Loops." If you observe your Toyota Camry untucked carpet or similar issues in your Avalon, it's likely related to this bulletin.

Important Update: Bulletin is Obsolete

Owners should be aware that T-SB-0032-23 is no longer the current reference for this issue. As of November 5, 2024, this bulletin has been officially marked as obsolete. The notice states: "November 05, 2024: This bulletin is now obsolete. Please see T-SB-0101-24." This means that any diagnostic or repair information related to the untucked or torn carpet loops should now be referenced under the new bulletin, T-SB-0101-24. It is crucial for owners and technicians to refer to the most current documentation for accurate information and potential remedies.

Why the Superseding Bulletin (T-SB-0101-24) is Important

When a Technical Service Bulletin is superseded, it indicates that Toyota has updated its guidance on a particular issue. The new bulletin, T-SB-0101-24, likely contains revised or more comprehensive diagnostic steps, updated repair procedures, or possibly new part numbers or warranty information. It's essential for technicians to use the most current bulletin to ensure repairs are performed correctly and efficiently, reflecting the latest manufacturer recommendations. For owners, this means your dealership will be working with the most up-to-date information to address your Toyota Camry untucked carpet issue.

Owner Action

If you own a 2018-2024 Toyota Camry or a 2019-2022 Toyota Avalon and have noticed untucked or torn carpet loops near the door scuff plates, you should contact your authorized Toyota dealership. Since T-SB-0032-23 is now obsolete, it is important to inform them about the issue and specifically mention the superseding bulletin, T-SB-0101-24. The dealership can then inspect the condition and advise on the appropriate repair procedure based on the latest technical information provided by Toyota. Addressing the Toyota Camry untucked carpet early can prevent further deterioration of the vehicle's interior and maintain its aesthetic appeal.

NHTSA ID: 11011636