Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11041673October 31, 2017
AIR BAGS
TAKATA RECALL - RECEIVED NOTIFICATION MANY MONTHS AGO, CONTACTED MY DEALER. STILL NO REMEDY AVAILABLE FOR THIS ISSUE. I DON'T WANT TO WAIT UNTIL AN ACCIDENT OCCURS AND HAVE TO DEAL WITH IT. I WOULD LIKE FOR IT TO BE FIXED. I DO NOT HAVE A SECOND CAR TO RELY ON OR DRIVE IN ITS PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041731October 31, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SMELL OF GASOLINE INSIDE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041550October 31, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. MANUFACTURER RECALL NUMBER 20AE NHTSA RECALL NUMBER 17V509
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041069October 30, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEATS
TAKATA RECALL I WENT IN TO GET THE REPAIR A WEEK LATER AN AIRBAG FAULT CAME ON AND STILL ON. THEN TWICE WHILE I WAS DRIVEING ON HIGHWAY CAR CUTS OFF COMPLETELY THEN I HAVE TO PULL OVER WITH IT JUST ROLLING. THE STEERING SOMETIMES COMES ON AND SAYS DEFECTIVE THEN THE SUN ROOF OPEN CLOSES BY ITSELF. ALOT OF ELECTRICAL PROBLEMS ALWAYS HAVE TO GET SOMETHING FIX JUST PRAY THAT I DONT GET INTO AN ACCIDENT. THE HEATED SEATS DONT WORK NOMORE FOR SOME REASON ON DAY THEY WAS GOOD NOW NO AND ITS NOT THE FUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040513October 27, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040526October 27, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040626October 27, 2017
AIR BAGS
TAKATA RECALL - I WOULD LIKE TO GET FIXED ASAP INSTEAD OF WAITING FOR THIS TICKING TOME BOMB TO EXPLODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039943October 26, 2017
FUEL/PROPULSION SYSTEM
THERE WAS A RECALL ON MY FUEL PUMP IN AUGUST. CONTACTED MY DEALER IN OCT. 23, AND THEY SAY THERE ARE NO PARTS TO REPLACE MY FUEL PUMP. I LOOKED AT THE DANGERS IF IT IS NOT WORKING PROPERLY, ONE OF WHICH IS MY CAR COULD LOOSE POWER AND JUST STOP AS I AM DRIVING MY CAR. I HAVE TO DRIVE ON HIGHWAYS AND I AM SCARED ABOUT THIS. WHY DON'T THEY HAVE THE PARTS FROM VW TO FIX MY FUEL PUMP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039951October 26, 2017
AIR BAGS
RECALL WAS ISSUED FEB 2016, DEALER SAYS NO PARTS ARE AVAILABLE TO REPAIR. CAR IS POTENTIALLY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040010October 26, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
TAKATA RECALL,FUEL PUMP CONTROL MODULE RECALL, WIRRS FOR HEADLAMPS FAILTY. HEAD LAMPS GO OUT WHILE DRIVING SOMETIMES, FAULTY PARKING BREAK THAT HAS BEEN FIXED AND DOES NOT WORK AGAIN. NO FIX FOR FUEL MODULE RECALL. CAR STALLS WHILE DRIVING IN TRAFFIC. PAID 5200 OUT OF POCKET FOR BOTH RECALLS. CAR CAN NOT BE INSPECTED DUE TO RECALL WITH NO FIX. BEEN FIXING THE RECALL PROBLEMS OUT OF POCKET SINCE NOVEMBER 2014. ALSO FUEL CAP LIGHT COMES ON WHILE DRIVING AND GAS GAUGE DOES NOT WORK. BOTH ALSO HAVE BEEN REPAIRED AND ARE AGAIN NOW FAULTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040127October 26, 2017
AIR BAGS
TAKATA RECALL - WAITING SEVERAL YEARS FOR PERMANENT AUTHORIZED REPAIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040256October 26, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039572October 25, 2017
AIR BAGS
TAKATA AIRBAG RECALL OVER THE PAST YEAR OR SO, I HAVE LEFT SEVERAL MESSAGES FOR THE REPAIR DEPARTMENT TO HAVE THE REPLACEMENT ON THE AIRBAGS DONE. I CANNOT GET AHOLD OF ANYONE IN THIS DEPARTMENT ON THE PHONE. NO ONE HAS CALLED BACK. I TRIED TO SCHEDULE ONE ONLINE. THAT WAS NOT DONE. I TRIED AGAIN TODAY, I COULD NOT GET THROUGH, BUT LEFT ANOTHER VOICE MESSAGE. THE NAME OF THE COMPANY IS VW UPTOWN. THEY ARE LOCATED AT 8201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110. THEIR NUMBER IS 505-260-5055. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039631October 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE DRIVING THE CAR POWER CUTS OFF AND STOPS IN TRAFFIC. HAVE TO RESTART. IT IS DANGEROUS THAT THE CAR JUST STOPS IN TRAFFIC. THE BATTERY CONTINUES TO DRAIN EVEN AFTER TOTALLY RECHARGING THE BATTERY. AFTER A COMPLETE BATTERY RECHARGE AND STARTING THE CAR EVERY DAY, THE BATTERY STILL DRAINS AGAIN AFTER ABOUT A WEEK. THIS STARTED HAPPENING IN JUNE 2016 AND I HAVE ONLY DRIVEN THE CAR ABOUT 30 TOTAL MILES BECAUSE AFRAID IT IS GOING TO SHUT DOWN WHILE DRIVING IN TRAFFIC. RECENTLY, I RECEIVED A RECALL FOR THIS PROBLEM FOR MY 2016 VOLKSWAGEN CC BUT I AM NOT HAVING THE PROBLEM WITH THE CC. I AM HAVING THE DESCRIBED RECALL PROBLEM WITH MY 2003 PASSAT BUT DID NOT RECEIVE A RECALL NOTIFICATION FOR IT. I AM THE ORIGINAL OWNER AND MY PASSAT NEEDS THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039671October 25, 2017
AIR BAGS
TAKATA RECALL - I HAVE CONTACTED MY LOCAL VW DEALER SEVERAL TIMES (AT LEAST 3) TO INQUIRE ABOUT REPAIRING THE VEHICLE, BUT THEY SAID THEY HAVE REPEATEDLY SAID THEY DON'T HAVE THE NECESSARY PARTS / AIRBAGS TO REMEDIATE THE RECALL. THE VEHICLE RUNS FINE. I HAVE ALSO FILED A CLAIM THROUGH THE CH. 11 TAKATA BANKRUPTCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039142October 24, 2017
AIR BAGS, STEERING
STEERING WHEEL CLOCK SPRING DEFECTIVE, DISABLING AIR BAG AND OTHER CONTROLS. VW HAS RECALLED THIS CONDITION ON OTHER US-BUILT 2014 PASSAT MODELS, JUST NOT MINE, SINCE THE RECALL IS VIN-SPECIFIC, AND BY CHANCE, DOESN'T INCLUDE MY PARTICULAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035580October 23, 2017
ELECTRICAL SYSTEM, STEERING
DURING THE NORMAL OPERATION OF THE VEHICLE, WITHOUT NOTICE THE STEERING WHEEL LIGHT COMES ON AND DISABLES THE ABILITY TO STEER THE VEHICLE NORMALLY. I'VE INCOUNTER THIS PROBLEM AT ALL SPEEDS AND ALSO DURING IDLELING AT A RED TRAFFIC LIGHT. PLEASE HELP AS THIS MAY CAUSE ME TO HAVE A SERIOUS ACCIDENT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035719October 23, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT FAILED TO REMAIN ON. THE CONTACT WAS CLOSE TO HOME AND PUSHED THE VEHICLE BACK INTO HER DRIVEWAY. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED SINCE IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL A DEALER. THE LOW COUNTRY VOLKSWAGEN DEALER (1001 JOHNNIE DODDS BLVD, MT PLEASANT, SC 29464 (843) 881-8555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OR JANUARY. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035975October 23, 2017
ELECTRICAL SYSTEM
ABS MODULE FAILURE - PARKING LIGHT FLASHING AND TRACTION CONTROL FLASHING WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035392October 21, 2017
ENGINE
TIMING CHAIN BROKE AT 69,000 MILES. OIL CHANGES WERE KEPT UP WITH CONSISTENTLY WITH CAR. ENGINE NOW HAS TO BE REPLACED IN ORDER FOR CAR TO DRIVE. VEHICLE WAS STATIONARY WHEN IT STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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