Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11046995November 17, 2017
ENGINE
WHILE I WAS DRIVING 50MPH, THE INTERNAL TIMING BELT BELT AND TENSIONER BROKE IN THE ENGINE AND I LOST ALL CONTROL OF THE VEHICLE AND HAD TO PULL OVER DURING RUSH HOUR TRAFFIC. THE TIMING BELT SHOULD LAST THE LIFE OF THE MOTOR ACCORDING TO VW WHICH IS OBVIOUSLY NOT TRUE. SEVERE SAFETY HAZZARD. I HAD THE CAR TOWED TO VW DEALERSHIP AND AFTER TAKING THE ENGINE APART THAT IS THE DIAGNOSIS THEY GAVE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047037November 17, 2017
AIR BAGS
TAKATA RECALL. I HAD THE AIRBAG REPAIR DONE UNDER THE ORIGINAL RECALL. THE REPAIR FAILED CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE AND ALL OF THE DEVICE CONTROLS ON THE STEERING WHEEL TO STOP WORKING, SO I BROUGHT IT TO THE VW DEALER TO HAVE IT REPAIRED AND WAS TOLD THAT IT WAS NOT COVERED BY THE ORIGINAL RECALL AND THE REPAIR COST ME OVER $500. I DID CONTACT VW DIRECTLY AS DID THE SERVICE REPRESENTATIVE AT THE DEALERSHIP THAT DID THE REPAIR...WE WERE BOTH TOLD THAT THE REPAIR WAS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046400November 15, 2017
ENGINE
FAULTY CAM CHAIN TENSIONER FAILED AND CAUSED SEVERE ENGINE DAMAGE TO VALVES, PISTONS, CAMSHAFT, CAM TIMING CHAIN. I WAS STATIONARY WAITING AT A RED LIGHT WHEN I HEARD A SUDDEN LOUD GRINDING NOISE FROM INSIDE THE ENGINE COMPARTMENT, THE ENGINE BEGAN TO SHAKE AND SPUTTER. THE CAR LOST MOST OF ITS POWER AND I WAS BARELY ABLE TO MAKE IT THROUGH THE INTERSECTION WHEN THE LIGHT TURNED GREEN. UPON INSPECTION IT WAS CLEAR TO SEE THAT THE CAM CHAIN TENSIONER HAD SELF DESTRUCTED AND CAUSED THE ENGINE TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046156November 14, 2017
ENGINE
PCV VALVE FAILED, AT SOME POINT PRIOR TO JAN 11, 2016 AND 77,748 MILES. NO WARNING LIGHTS OR OTHER INDICATION OF THE FAILURE EVER OCCURRED UNTIL THE PCV VALVE FAILURE CASCADED INTO FAILURE OF THE ENGINE REAR MAIN SEAL (BETWEEN THE ENGINE AND TRANSMISSION), RESULTING IN A MASSIVE OIL LEAK. BASED ON A WEB SEARCH, THIS IS AN EXTREMELY COMMON SITUATION, NOT ONLY FOR THE VALVE FAILURE, BUT THE METHOD IN WHICH IT FIRST BECOMES APPARENT TO THE VEHICLE OWNER (REAR MAIN SEAL FAILURE). COST TO REPAIR WAS OVER $1900. PCV VALVE FAILED AGAIN AT SOME POINT PRIOR TO OCT 24, 2017 AND 116,102 MILES. SIMILAR TO THE FIRST EVENT, NO INDICATION OF THE FAILURE OCCURRED UNTIL THIS CASCADED INTO AN UPPER TIMING COVER SEAL FAILURE. COST TO REPAIR WAS OVER $600. MY RESEARCH CLEARLY INDICATES VW PCV VALVES ARE KNOWN TO BE TROUBLE-PRONE. VW EXTENDED THE WARRANTY ON PCV VALVES TO 10 YEARS/120,000 MILES ON CERTAIN VW MODELS (INCLUDING PASSATS) UP THROUGH 2008 MODEL YEAR. MY EXPERIENCE, AND THE EXPERIENCE OF OTHER OWNERS, CERTAINLY SUGGESTS 2009 AND 2010 VW PASSATS STILL HAVE THIS PROBLEM, AND ONE HAS TO WONDER WHY THESE MODEL YEARS ARE EXCLUDED FROM THE EXTENDED WARRANTY, ESPECIALLY CONSIDERING THE OUTRAGEOUS COSTS THAT OWNERS ARE LEFT TO DEAL WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046157November 14, 2017
STEERING
STEERING COLUMN LOCK DEVICE FAILED. INSTRUMENT PANEL MESSAGE CENTER BEGAN DISPLAYING "STEERING COLUMN LOCK DEFECTIVE", WITH ILLUMINATION OF A WARNING LAMP, AND WOULD IMMEDIATELY SHUT DOWN ENGINE UPON INITIAL START-UP (OR ON OCCASION, WOULD NOT ALLOW VEHICLE TO EVEN BE STARTED). VEHICLE WAS STATIONARY AT ALL TIMES. ON A SECOND OR THIRD TRY, SOMETIMES WITH A SMALL TWIST OF THE STEERING WHEEL, THE VEHICLE WOULD START AS NORMAL AND WAS DRIVEABLE. VW RECALLED VEHICLES FOR THIS DEFECT, BUT IT APPEARS THE RECALL EXPIRED FEB 2013. THIS CONTINUES TO BE A COMMON PROBLEM AND I'M PUZZLED HOW OR WHY THIS RECALL WAS ALLOWED TO EXPIRE. COST TO REPAIR WAS OVER $600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046015November 14, 2017
ELECTRICAL SYSTEM
WHEN STARTING THE VEHICLE (INSERTING THE FOB), THE CAR WILL START BUT A FEW SECONDS LATER, THE CAR COMPLETELY SHUTS OFF AND DISPLAYS THE FOLLOWING MESSAGE: "STEERING COLUMN LOCK DEFECTIVE." THIS PROBLEM HAS HAPPENED WHEN FIRST STARTING THE CAR FOR THE DAY AND ALSO WHEN STARTING AFTER BEING RUN. AFTER SEARCHING ABOUT THIS COMPLAINT ONLINE ON NUMEROUS FORUMS RELATING TO THE VOLKSWAGEN, I FOUND THIS WAS A COMMON PROBLEM EXPERIENCED BY OTHER OWNERS ACROSS DIFFERENT YEARS. THIS PROBLEM HAS EVEN OCCURRED WHILE PEOPLE ARE DRIVING AND IT SHUTS OFF THE CAR. I CONTACTED VOLKSWAGEN THINKING THAT THEY SHOULD BE HELD LIABLE FOR THIS DEFECT AFFECTING MANY PEOPLE BECAUSE OF THE POTENTIAL SAFETY THREAT IT POSES TO THE DRIVERS. WELL, THEY DID NOT CARE THAT THIS PROBLEM IS HAPPENING AND THEY DO NOT THINK IT IS A SAFETY ISSUE AND WILL NOT PAY TO FIX IT. BUT HOW CAN IT NOT BE WHEN IT TURNS THE CAR OFF??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046116November 14, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. WHILE AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE LOCAL DEALER (DAVID MAUS VOLKSWAGEN NORTH, 1050 LEE ROAD, ORLANDO FL, 32810) WAS CONTACTED, BUT WAS UNABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045712November 13, 2017
AIR BAGS
TAKATA RECALL- I WAS NOTIFIED BY TK HOLDINGS INC. THAT MY 2009 VW PASSAT SHOULD HAVE AIRBAGS REPLACED AS PART OF THE NATIONAL RECALL. I CONTACTED VW AND THEY REFUSED TO REPLACE MY AIRBAGS STATING THAT MY CAR WAS NOT ELIGIBLE FOR AN AIRBAG RECALL, BUT ONLY ELIGIBLE FOR A FUEL PUMP RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045796November 13, 2017
AIR BAGS
GOT RECALL NOTICE TOOK TO DEALERSHIP NOV. FIRST SHOWED RECALL CARD SERVICE MANAGER SAID I WOULD GET SOMETHING ELSE IN MAIL AND THEN TO COME BACK. DEADLINE TO FILE CLAIM DEC. 17 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044649November 8, 2017
ELECTRICAL SYSTEM
HEADLIGHT WIRING HAS LOST ALL INSULATION, ALL WIRES ARE NAKED. HIGH FIRE RISK. I NOTICED THIS JUST NOW BUT SEEMS TO BE LIKE THAT FOR YEARS AND OTHER HAVE REPORTED THIS PROBLEM ON THE WEB. VW SAYS COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044719November 8, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044029November 7, 2017
ENGINE
MY CAR COMPLETLY STALLED ON MY ON THE ROAD AND I GOT STRANDED IN THE MIDDLE OF THE TRAFFIC CALLED THE TOW TRUCK ANDH TOOK IT TO A LOCAL SHOP AND THEY DID DIGNOSTICS AND SAID THE FAMOUS PROBLEM THIS CAR HAS IS THE ENGINE OIL PUMP BOLT CAME OFF THE TIMING CHAIN PULLEY THIS SHOULD BE A RECALL, THE 07 VW PASSAT 3.6L HAVE A RECALL ON THE PARTICULAR PROBLEM BUT THE 06 VW PASSAT 3.6L DOESNT CAR IS JUST PARKED AT MY HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043989November 6, 2017
AIR BAGS
TAKATA RECALL NOT REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043753November 6, 2017
FUEL/PROPULSION SYSTEM
I CONTACTED THE VOLKSWAGEN HEADQUARTERS CONCERNING A RECALL NOTICE FOR, A FUEL PUMP MODULE AND WAS INFORMED THE PART WAS NOT AVAILABLE AT THIS TIME. ACCORDING TO THE RECALL THIS PART COULD RESULT INTERRUPTION OF ELECTRICAL POWER TO THE FUEL PUMP, DRAINED BATTERY, FUEL PUMP RUNNING CONTINUOUSLY AND LOSS OF POWER WHILE VEHICLE IS IN MOTION RESULTING IN POSSIBLE INJURY OR CRASH. I AM ALREADY EXPERIENCING TROUBLE WITH DRIVING THIS VEHICLE. THE COMPANY SUGGESTED TO PAY FOR THE REPAIRS AND I WOULD BE REIMBURSED. I AM NOT IN A POSITION TO DUE THAT MONETARILY. I BELIEVE THE COMPANY SHOULD PROVIDE A TEMPORARY REPLACEMENT UNTIL THIS MATTE IS RESOLVED. THIS IS THE SECOND RECALL FOR THIS VEHICLE, THE FIRST WAS AIRBAGS WHICH WAS REPLACED, THANK YOU FOR YOUR ASSISTANCE CONCERNING THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043002November 3, 2017
ENGINE
FOUND OUT THERE WAS A TIMING CHAIN ISSUE WITH THE VEHICLE WHERE IT JUMPED 22 DEGREES. AFTER RESEARCH HAVE FOUND ON A NUMBER OF FORUMS THAT THIS IS A WIDESPREAD ISSUE WITH THIS ENGINE IN BOTH VW AND AUDI VEHICLES. VW WILL NOT ISSUE A RECALL, THE CLAIM IS, DUE TO IT BEING TOO WIDESPREAD AND EXTREMELY EXPENSIVE. UNDER MOST CIRCUMSTANCES FROM WHAT I HAVE READ, IT CAUSES CATASTROPHIC ENGINE FAILURE. LUCKILY, MINE DID NOT JUMP THAT FAR, BUT IT STILL WAS AN EXPENSIVE REPAIR THAT SHOULDN'T HAVE HAD TO HAPPEN. WELL NOW I HAVE HAD $4200 IN REPAIRS MADE TO MY ENGINE DUE TO THIS ISSUE AND I THINK VW SHOULD HAVE PAID FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043132November 3, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY 2008 VOLKSWAGEN PASSAT HAS CUT OFF WHILE DRIVING. THERE IS NO WARNING LIGHT, IT SIMPLY TURNS OFF AND FLASHES THE BATTERY SIGNAL AND TURNS OFF. THE OTHER TIMES NO OTHER LIGHT IS PRESENT. DUE TO THIS ISSUE, CHANGED OUT FUEL PUMP,CRANK POSITION SENSOR, ENGINE HARNESS, SPARK PLUGS, O2 SENSOR, AND OIL CHANGE. ISSUE STILL PERSISTS. I ALMOST GOT HIT BY A SEMI TRUCK WHEN IT CUT OFF. THERE IS NO CHECK ENGINE LIGHT PRESENT AT ALL. THE BATTERY IS GOOD. IT'S AS IF I'M DRIVING AND THE FUEL CUTS OFF. I ALREADY CHANGED THE FUEL PUMP AND ENGINE HARNESS, DON'T KNOW WHAT ELSE COULD CAUSE THIS. BIG SAFETY ISSUE AS CAR GIVES NO WARNING AND JUST TURNS OFF WHILE ON HIGHWAY OR WHEN COMING TO A STOP SIGN WHILE THE CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042709November 2, 2017
ELECTRICAL SYSTEM, POWER TRAIN
WHEN STARTING THE CAR THIS MORNING THE ENGINE CRANKED HARD BEFORE STARTING. THE BATTERY IS LOW. WHEN TRYING TO DRIVE IT THIS MORNING THE CAR TOLD ME I NEEDED TO DEPRESS MY CLUTCH PEDDLE. THE CAR IS AN AUTOMATIC, THERE IS NO CLUTCH. THE CAR IS UNUSABLE. I WAS IN MY DRIVEWAY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042754November 2, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY, IT LEAKED OIL ONTO THE GROUND. AN INDEPENDENT MECHANIC DIAGNOSED THAT OIL LEAKED FROM THE UPPER INTAKE TUBE INTO THE TRANSMISSION OIL COOLER. VOLKSWAGEN KEARNY MESA IN SAN DIEGO, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14182000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 71,099.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041886November 1, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP CONTROL MODULE WE CONTACTED VOLKSWAGEN ABOUT THE FAILURE OF THE FUEL PUMP CONTROL MODULE AND WERE TOLD THAT THIS ONE IS NOT COVERED UNDER THE NHTSA RECALL. THE PROBLEM: REPLACING THE BATTERY IN SEPTEMBER 2017 AND HAVING A STARTING PROBLEM IN MID-OCTOBER. TOOK THE CAR TO A VOLKSWAGEN DEALER... THEY RAN TEST TO FIND OUT THE PROBLEM, WELL THE BATTERY FAILED THE TEST SO THEY HAD TO REPLACE BUT AT THE SAME TIME THEY TOLD US THE FUEL PUMP CONTROL MODULE WAS FAILING. THEY STATED IT WAS HEATING UP AND SHOULD BE REPLACED. WHEN I DID SOME BACKGROUND RESEARCH ON A FUEL PUMP MODULE I FOUND RECALL NOTICES WHICH INCLUDED 2006-2010 PASSAT WAGONS WHICH IS OUR CAR. THE RECALL STATES," THE PUMP CONDITION ALSO COULD CAUSE THE FUEL PUMP TO RUN CONTINUOUSLY, DRAINING THE BATTERY AND MAKING THE CAR UNABLE TO START". THIS WAS HAPPENING ON THE MONTH OLD BATTERY WE JUST HAD REPLACED. SO I WANT TO FIND OUT IF THIS CAR CAN BE INCLUDED IN THE RECALL BECAUSE IT IS A PROBLEM THAT IS IN KEEPING WITH THE RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042046November 1, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP MODULE FAULTY CAR IS 6 MONTHS EXPIRED BECAUSE I DONT HAVE THE CASH TO FIX IT. CAR CUTS POWER AT HIGH SPEEDS .HIGH IDLE HIGH GAS CONSUMPTION LOSS OF POWER AND PREVENTS ME GETTING MY 2018 STICKERS I AM 6 MONTHS EXPIRED !!I HAVE PAI THE FEE I JUST CANT GET MY CHECK ENGINE LIGHT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat