Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11065360January 26, 2018
UNKNOWN OR OTHER
I OWN A 2017 VOLKSWAGEN PASSAT SEL PREMIUM. ONE OF MY PRIMARY CONCERNS IS THAT THE AUTONOMOUS EMERGENCY BRAKING SYSTEM DOES NOT FUNCTION ACCORDING TO PAGE 271 OF THE OWNER'S MANUAL, OR AS PROMOTED BY THEIR DEALERS, AND IN TV COMMERCIALS. I TOOK MY PASSAT TO TWO DEALERS, BOTH SUPPOSEDLY CHECKED IT AND SAID IT TESTED 100% A WEEK LATER, THE CAR DID NOT SLOW AT ALL WHEN I WAS CLOSE TO A VEHICLE IN FRONT OF ME GOING 65 MILES AND HOUR AND IT SLAMMED ON ITS BRAKES. IF I HAD NOT BEEN PAYING ATTENTION, A SERIOUS ACCIDENT WOULD HAVE OCCURRED. I WROTE A LETTER REGARDING MY CONCERNS TO MR. HINRICH WOEBCKEN, CEO OF VW OF AMERICA. THE RESPONSE FROM VW WAS THAT MY SYSTEM WORKS FINE ACCORDING TO THEIR DEALERS, AND THEY WILL DO NOTHING FURTHER FOR ME! AFTER THAT, I DID SOME RESEARCH AND DISCOVERED THE RESULTS OF FRONT COLLISION PREVENTION TESTING THAT WAS DONE BY THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY. THEIR TESTS ON 2017 CARS INCLUDED THOSE OF OVER 20 MANUFACTURERS. THERE ARE 3 DIFFERENT PARTS TO THE TEST: FORWARD COLLISION WARNING (ON THE PASSAT THIS IS A TWO CAR SYMBOL IN THE INSTRUMENT CLUSTER) LOW SPEED AUTO BRAKE (THIS IS FOR SPEED UNDER 12 MPH) HIGH-SPEED AUTO BRAKE (THIS IS FOR SPEEDS OVER 25 MPH) THE RESULTS OF THESE TESTS SHOWS THAT ALL COMPARABLE MANUFACTURER'S SEDANS EITHER SCORED 2 OR 3 POINTS ON THE HIGH-SPEED AUTO BRAKE TEST. HOWEVER THE VW PASSAT SCORED "0" POINTS, AND WAS UNABLE BRAKE THE CAR OR REDUCE THE CAR SPEED AT ALL! THE 2017 VW TOUAREG ALSO FAILED THE HIGH- SPEED AUTO BRAKE PORTION OF THE TEST. I FEEL THAT VW NEEDS TO INFORM OWNERS, AND STOP ADVERTISING THAT THEIR CARS HAVE A FUNCTIONING HIGH-SPEED AUTO BRAKING, AS THEY DO NOT! THEY SHOULD QUICKLY COME UP WITH A FIX, AND RECALL ALL 2016 TO 2018 PASSATS, AND OTHER MODELS THAT HAVE THIS FAULTY SYSTEM! DRIVERS HAVE A FALSE SENSE OF SECURITY FOR A SYSTEM THAT DOES NOT WORK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064834January 25, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE DRIFTED INTO THE CONTACT'S LANE. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT DIVIDER. THE AIR BAGS DEPLOYED AND A WHITE, POWDERY SUBSTANCE FLEW INTO THE EYES OF THE CONTACT AND HIS WIFE, FOLLOWED BY METAL FRAGMENTS. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE HIP AND STOMACH, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION, FRONT DRIVER'S SIDE WHEEL ARM, AND AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO JOE MACHENS VOLKSWAGEN (1200 VANDIVER DR, COLUMBIA, MO 65202, (855) 301-6700), BUT THE NATURE OF THE DIAGNOSTIC AND REPAIRS COULD NOT BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *TT *TR CONSUMER STATED CUSTOMER EXITED TO A REST AREA, MISSED A TURN AND AT LAST MINUTE ATTEMPTED TO MAKE TURN, HITTING A CURB. BOTH TIRES ON DRIVER'S SIDE BLEW OUT AND AIRBAGS DEPLOYED. UPDATED 10/1/18*JB
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11064942January 25, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKENNA VOLKSWAGEN AT (888) 355-5733 (LOCATED AT 18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064544January 24, 2018
AIR BAGS, ELECTRICAL SYSTEM
I WAS PART OF A RECALL TO REPLACE THE CLOCK SPRING ON THE STEERING WHEEL. I DID NOT HAVE A PROBLEM BEFORE, NOW ABOUT THREE MONTH AFTER WE HAD IT DONE THE STEERING WHEEL ELECTRONICS DO NOT WORK AND THE AIRBAG LIGHT IS ON. ALSO ABOUT THE SAME TIME AS THE PREVIOUS PROBLEMS STARTED I NOTICED THE AIR IS NOT BLOWING AS MUCH ON THE PASSENGER SIDE. IT IS ALSO BLOWING COLD WHEN WE ARE CALLING FOR HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064629January 24, 2018
ENGINE
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH OUT OF THE DRIVEWAY, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND OPERATE WITH NO FURTHER ISSUES. UPON RETURNING HOME AND DRIVING BACK INTO THE DRIVEWAY, THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A MALFUNCTIONING THROTTLE BODY THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE THROTTLE BODY WAS REPLACED. THE VEHICLE WAS TAKEN TO MCDANIELS VOLKSWAGEN, 440 KILLIAN RD, COLUMBIA, SC 29203, (803) 786-6408) FOR REPROGRAMMING. THE DEALER STATED THAT THEY COULD NOT REPROGRAM THE THROTTLE BODY DUE TO IT BEING A USED PART. THE CONTACT THEN PURCHASED ANOTHER THROTTLE BODY ONLINE. UPON TAKING THE VEHICLE BACK TO THE DEALER, THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED REPLACEMENT. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO THEN SENT THE VEHICLE TO MIDLANDS VOLKSWAGEN OF COLUMBIA (655 BROAD RIVER RD, COLUMBIA, SC 29210 (803) 799-635) FOR THE COMPUTER REPLACEMENT. THE CONTACT STATED THAT, AFTER ALL THE REPAIRS, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064304January 23, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE CHANGING THE PASSENGER-SIDE LOW-BEAM BULB, I FOUND WIRING TO ALL THREE BULB HOLDERS MISSING INSULATION, HAVING EXPOSED WIRES. EVEN THE INTACT INSULATION IS VERY BRITTLE WHERE THE MINIMAL MOVEMENT OF THE WIRES, NECESSARY TO REPLACE ANY OF THE BULBS, CAUSES MORE INSULATION TO BREAK AWAY FROM THE BULB WIRING. THERE IS NO WIRE WRAP, ELECTRICAL TAPE, NOR HEAT SHIELDING ON ANY OF THE WIRES WITHIN THE HEADLIGHT ASSEMBLY, LIKE WHAT I SEE ELSEWHERE WITHIN THE WIRING LOOM UNDER THE HOOD. WHETHER THE DAMAGE TO THE WIRES IS INITIALLY FROM HEAT BUILD-UP WITHIN THE HOUSING OR ABRASION AGAINST ANY OF SEVERAL STAMPED METAL PIECES INTERNAL TO THE HOUSING, THE RESULT IS UNSAFE. IF EACH LIGHT WERE INDIVIDUALLY FUSED, THEN THE WIRE GAUGE USED WOULD BE SUFFICIENT FOR A 55-WATT (HALOGEN) BULB. HOWEVER, THE WIRE GAUGE IS NOT ENOUGH TO SURVIVE ANY SHORTING OF THESE WIRES, EITHER DIRECTLY AGAINST EACH OTHER OR THROUGH ANY METAL WITHIN THE HOUSING, BECAUSE IT WOULD HAVE TO PASS ENOUGH CURRENT TO BLOW THE COMMON FUSE. LOSING A LIGHT SEEMS PALE IN COMPARISON TO THE RISK OF AN ELECTRICAL FIRE UNDER THE HOOD. A QUICK GOOGLE OR YOUTUBE SEARCH REVEALS THIS PERSISTENT ISSUE OVER MANY MODELS AND YEARS OF VW, AUDI, AND OTHER MANUFACTURERS USING SIMILAR HELLA OR VALEO LIGHTING COMPONENTS. I HAVE NOW EXPERIENCED THIS ON BOTH HEADLIGHTS ON MY 08 TOUAREG, WHICH I COMPLETELY REWIRED, AND NOW ON BOTH SIDES OF MY 08 PASSAT. VOLKSWAGEN DOES NOT HAVE ANY SUPERCEDED PART FOR THE HEADLIGHT ASSEMBLIES, WHICH MEANS THEY HAVE NOT FIXED IT. AS OPPOSED TO BUYING A REPLACEMENT HOUSING (~$340 EACH) WITH THE EXACT SAME SPECIFICATIONS, I WILL REWIRE THESE HOUSINGS WITH LARGER WIRE, HEAT-RESISTANT SHIELDING AND LOOM WRAP TAPE, JUST AS I HAD TO DO ON MY TOUAREG. ANY OTHERS NOT SO MECHANICALLY INCLINED ARE TRAPPED WITH A POOR DESIGN THAT HELLA, VALEO, AND VW HAVE NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064333January 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM STILL PAYING ON THIS VEHICLE W/ ( $7000.00) OWED ON IT IM UNCOMFORTABLE PUTTING MY CHILDREN AN MYSELF IN MY CAR I HAVE CONTACTED VW SEVERAL TIMES ABOUT THIS WITH SAME RESPONSE NO INFO NO REPLACEMENT PART NO NOTHING....... I HAVE HAD THE AIR BAG RECALL FIXED BUT THIS IS A VERY VERY SERIOUS ISSUE RIGHT HERE I WILL GO ABOVE AN BEYOND TO GET SOMETHING DONE I AM WITHOUT A CAR AT THE MOMENT LAST NIGHT ON 1/22/2018 I WAS LEFT ONCE AGAIN STRANDED THIS TIME DIDNT START BACK LIKE GETTING NO FUEL VERY UNHAPPY .. PLEASE GET THIS STRAIGHT ASAP I STILL HAVE TO PAY MY LOAN FOR A CAR THAT ISNT RUNNING AT 100% WITH A MAJOR RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064076January 22, 2018
UNKNOWN OR OTHER
CHECK ENGINE LIGHT (MIL) LUMINATED. CODE P202A. REDUCTANT TANK HEATER CONTROL CIRCUIT. 135K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064229January 22, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREEN AUDI VOLKSWAGEN IN SPRINGFIELD, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063946January 21, 2018
FUEL/PROPULSION SYSTEM
MY VEHICLE HAS HAD A RECALL NUMBER 20AE AND NHTSA RECALL NUMBER 17V509 SINCE AUGUST 2017 AND THERE HAS BEEN 0 MOVEMENT OR NOTICE ON THE RECALL. THE RECALL IS A MAJOR SAFETY HAZARD AS THE CAR WILL STALL WHILE MOVING INCREASING THE POTENTIAL FOR A LIFE THREATING ACCIDENT. I HAVE CALL VW OF AMERICA AND LOCAL DEALER MULTIPLE TIMES WITH THE SAME ANSWER THERE ARE NO PARTS AVAILABLE. I AM AFRAID OF THIS VEHICLE DUE TO THE UNEXPECTED STALL OF THE ENGINE, IF SOME ONE IS HURT OR KILLED I WONDER IF THE PARTS WOULD SUDDENLY BECOME AVAILABLE. PLEASE PRESSURE VOLKSWAGEN TO FIX THIS VERY UNSAFE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063879January 20, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
RECALL #17V509 FUEL PUMP CONTROL MODULE 8/16/17 I HAD TO HAVE THIS REPAIRED 1/6/18 AS IT WAS CAUSING MY CAR TO SHUT OFF WHILE DRIVING AND NOT START. THE FOLLOWING WAS REPAIRED FUEL PUMP IN TANK WITH HIGH PRESSURE, MODULE, WASHER, FUEL PUMP CONTROL UNIT, FUEL PUMP CONTROLLER. THE VEHI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063756January 19, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (MOMENTUM VOLKSWAGEN, 2405 RICHMOND AVE, HOUSTON, TX 77098) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 144,522.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063806January 19, 2018
AIR BAGS
TAKATA RECALL AIR BAG O, RECALL LIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063419January 18, 2018
ELECTRICAL SYSTEM
MANY TIMES THE CAR WON'T START. AFTER MANY TRIES, IT MAY START, BUT I HAVE BEEN LEFT IN VERY COLD AND UNSAFE PLACES WITHOUT THE ABILITY TO START THE CAR. I FEEL LIKE THIS IS AN ONGOING ISSUE FOR THESE CARS AND VW SHOULD OFFER AN INEXPENSIVE OR FREE FIX FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063501January 18, 2018
AIR BAGS, STEERING, EXTERIOR LIGHTING
I WAS TURNING RIGHT AT A SPEED OF 30 WHEN I HEARD A LOUD POP SOUND AND THE AIR BAG LIGHT WENT ON AND ALL COMPONENTS ON STEERING WHEEL STOPPED WORKING. THE HORN DOES NOT WORK EITHER. I BROUGHT CAR TO VW DEALER THE SAME DAY AND THEY RAN A DIAGNOSTIC TEST AND SAID I NEED A NEW CLOCKSPRING. I HAVE HEARD MANY PASSATS HAVE THIS ISSUE BUT MY CARS VIN WAS NOT ON THE RECALL LIST. IT'S A SAFETY HAZARD. NOW I HAVE A CAR WITH A BROKEN CLOCKSPRING. AMONGST MANY OTHER VW OWNERS. PLEASE HELP US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063583January 18, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ON 11/15/11 @33,125 MILES WHEN ACCELERATING INTERMITTENTLY SHIFT INTO NEUTRAL CORRECT BACK TO DRIVE "COULD NOT BE REPLICATED" BY VW SERVICE. THEN, CAR STARTED TO BECOME "HESITANT" ON ACCELERATION FROM A STOP OR WHEN ON DRIVING. 1/16/12, HESITATION MORE FREQUENT; VW SERVICE TOOK A SHORT DRIVE,COULD NOT REPLICATE "IT'S NOT AN ISSUE UNLESS MIL" (RECOMMENDED NEW WIPER BLADES). 3/6/12, @ 41,117 MILES, CONTINUED TO INTERMITTENTLY HESITATE/WANTED TO STALL/ NEUTRAL" NO ENGINE LIGHT (MIL); 3/14/12 @ 41,595 MILES, LEFT HEADLIGHT BULB REPLACED. 6/7/12, WHILE IN TRAFFIC ON EXPRESSWAY APPROXIMATE SPEED WAS 20MPH, CAR HESITATED TO MOVE WITH FLOW OF TRAFFIC THEN IMMEDIATELY AFTER HESITATION, 2 THINGS OCCURRED @SAME TIME, I WAS REAR-ENDED & ENGINE LIGHT (MIL) CAME ON. THEN CAR HESITATED AS I WENT TO PULL OVER. MIL WENT OFF THEN FLICKERED ON. I CALLED VW SERVICE THE MIL WAS OFF & WAS TOLD THAT REAR-ENDED CAUSED THE FLICKER. MIL CONT TO INTERMITTENTLY GO ON & OFF. ON 6/30/12 @47,098 MILES, MIL ON STEERING LOCKED UP CAR HESITATING; VW SERVICE WAS INFORMED THAT AUTO BODY SHOP STATED OBD CAR MISFIRING; REPLACED L HEADLIGHT AGAIN-CAR PASSED INSPECTION. ON 7/12/12 @ 48347 MILES, MIL VW SWAPPED WIRES AGAIN; MIL, HESITATION WHILE DRIVING, & SHIFTING ISSUE STILL INTERMITTENT; 3/2/13@ 64070 MILES MIL ON L HEADLIGHT BULB REPLACED; 3/30/13 MIL REPLACE SPARK PLUGS; 4/15/13 @ 65,689 MIL IGNITION COIL MANIFOLD FUEL INJECTORS REPLACED; RETURNED 4/16/13 HESITATION REBREATHER CORRECTED; SAFETY INSPECTION MIL ON FORCED CAR TO PASSED. MIL STAYS ON STILL HESITATES @78,942 WATER PUMP; @79000 CAR HESITATING STALLING MIL INTAKE VALVE FUEL INJECTOR NEED CLEANING - L HEADLIGHT AGAIN; @91,195, LEFT HEADLIGHT REPLACED VEHICLE RET TO ME BY VW WITH MIL & STEERING LOCK LIGHTS ON REFUSED TO REPAIR 100,191 MILES MIL STILL ON 107,290 VW FORCED FAIL SAFETY INSPECTION MIL CAME ON &HAS NEVER GONE OFF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063606January 18, 2018
VISIBILITY/WIPER
BOTH SIDE MIRROR ARE AUTOMATED.THE SIDE MIRRORS OPEN WHEN THEY WANT TO. SOMETIMES ONE STAYS CLOSED, SOMETIMES THEY BOTH STAYED CLOSED. THERE IS NO CONSISTENCY ON WHEN THIS HAPPENS AND OR HOW OFTEN. GENERALLY THEY WORK WITH A MORE FREQUENT DELAY IN OPENING THE MIRES - I.E. WHEN DRIVING AWAY ALREADY THEY OPEN ON THEIR OWN. THE REAL LIFE AND SAFETY ISSUE IS WHEN THEY DO NOT OPEN AT ALL. THIS IS A MAJOR PROBLEM AND SOMETHING THERE VW DEALER CANNOT CONFIRM WITH ERROR CODES. MY QUESTION TO VW IS : HOW CAN THE CAR BE DRIVING FORWARD WITH THE MIRROR STILL COLLAPSED AND THE SYSTEM IS NOT RECORDING AN ERROR CODE? THIS IS UNACCEPTABLE. ALSO... I HAVE REQUESTED TO HAVE THESE MIRROR DISENGAGED - TO REMAIN OPEN - BUT ACCORDING TO VW (DEALER) THIS IS NOT POSSIBLE AT ALL. SO... I AM STUCK WITH A VEHICLE THAT HAS A MAJOR LIFE AND SAFETY ISSUE AND VW IS IGNORING IT WITHOUT AN ACTION BECAUSE THEY DO NOT HAVE AN ERROR CODE ETC... I HAVE VIDEO OF DRIVING WITH THE MIRRORS STILL COLLAPSED FOR REFERENCE. THIS HAS BEEN OCCURRING SINCE DAY1 OF OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063203January 17, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
LEFT FRONT LOWBEAM WENT OUT, REPLACED BULB BUT STILL COMES ON INTERMITTENTLY. CONTACTED VW AND MY CAR WAS NOT PART OF ORIGINAL RECALL , HOWEVER MY VW DEALER HAS SAID HUNDREDS OF THIS MAKE AND MODEL NOT COVERED UNDER ORIGINAL RECALL HAVE HAD SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063349January 17, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVER DOOR HANDLE STICKS IN COLD WEATHER AND WON'T OPEN FROM THE OUTSIDE. WHEN CRAWLING ACROSS FROM PASSENGER SIDE TO OPEN DRIVER DOOR FROM THE INSIDE, SOMETHING BROKE VERY EASILY. I WAS ABLE TO OPEN THE DOOR, BUT NOW MY DRIVERS DOOR WON'TLOCK IN PLACE TO STAY SHUT. VERY DANGEROUS TO TRY DRIVING WITH THE DOOR SWINGING OPEN AT EVERY CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063028January 16, 2018
STEERING
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE EPS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 08V577000 (STEERING). THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER STEERING RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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