Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11071593February 7, 2018
ELECTRICAL SYSTEM
CAR STOPPED ON A HIGHWAY WHILE IN MOTION. WENT TO THE VW DEALER. THEY FOUND "FAULTS FOR FUEL MODULE, AND FUEL PUMP UNIT." THEY REMOVED AND INSTALLED FUEL PUMP AND TUBE BUT DIDN'T TELL ME IT WAS A RECALLED ITEM/PART. I PAID THE FULL AMOUNT OUT OF MY POCKET: $988.57
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071658February 7, 2018
EXTERIOR LIGHTING
AT 65,000 MILES, HEADLAMP LOW BEAM, DRIVER SIDE STOPPED WORKING. VEHICLE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067246February 6, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER NINE MONTHS AGO. THE DEALER (BERT SMITH VOLKSWAGEN, 3335 38TH AVE N, ST. PETERSBURG, FL 33713) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066968February 5, 2018
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING DRIVEN APPROXIMATELY 50 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS GUARANTEED COMPENSATION, BUT ONLY IF THE MECHANIC USED VOLKSWAGEN MANUFACTURED PARTS. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067055February 5, 2018
ENGINE, FUEL/PROPULSION SYSTEM
ON MY 2012 TDI WHEN THE WEATHER GETS COLD ~ BELOW 10 DEGREES FAHRENHEIT THE ENGINE FEELS LIKE IT IS MISFIRING. IT USUALLY STARTS FINE, BUT IT STUMBLES/MISFIRED FOR THE FIRST MILE OR SO. THE CAR DOES NOT WANT TO GET UP TO SPEED, NOR WILL IT SHIFT INTO THE NEXT GEAR, THE ENGINE WILL REV TO 3000 RPM AND MORE WHEN COLD, WHICH IS VERY BAD FOR THE ENGINE. I WILL MANUALLY SHIFT INTO THE NEXT GEAR AND THEN IT CHUGS AND MISFIRES AND STRUGGLES TO GET UP TO SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067123February 5, 2018
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EMICH VOLKSWAGEN AT (877) 380-2203 (LOCATED AT 1260 S COLORADO BLVD, DENVER, CO 80246) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066601February 2, 2018
AIR BAGS, ELECTRICAL SYSTEM
IN 2016 MY CLOCK SPRING BROKE AND WAS REPLACED AS PART OF THE 2015 CLOCK SPRING RECALL. IN JANUARY 2018 MY CLOCK SPRING WENT OUT AGAIN. I CURRENTLY HAVE AN AIRBAG LIGHT ON, THE HORN IS NOT WORKING, AND ALL CONTROLS ON THE STEERING WHEEL DO NOT WORK. THE CLOCK SPRING THAT WAS REPLACED AS PART OF THE RECALL HAS FAILED AND VW REFUSES TO PAY FOR A REPLACEMENT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066738February 2, 2018
AIR BAGS, ELECTRICAL SYSTEM
CLOCK SPRING FAILURE AGAIN AFTER RECALL WAS DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066451February 1, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (HERITAGE VOLKSWAGEN OF WEST ATLANTA, 1981 THORNTON RD, LITHIA SPRINGS, GA 30122) STATED THAT THE RECALL HAD A PENDING STATUS AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065985January 31, 2018
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT IS NOW ON AND REGISTRATION RENEWAL IS DUE. MY TAGS FOR LAST YEAR WERE NEVER SENT BY DMV. EVEN THOUGH IT PASSED THEN AND PAID ALL DUES. I JUST FOUND OUT WHY. AFTER I WAS PULLED OVER AND GOT SEVERAL TICKETS FOR EXPIRED TAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066051January 31, 2018
FUEL/PROPULSION SYSTEM
RECALL 17V509 WAS ISSUED MONTHS AGO AND THE MANUFACTURER STILL HAS NOT OFFERED TO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066144January 31, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE OVER 10 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUTOFAIR FORD, 1475 S WILLOW ST, MANCHESTER, NH) WHERE IT WAS DIAGNOSED THAT THERE WAS TRANSMISSION FLUID ON THE HOUSING CASE, THE TRANSMISSION UNIT WAS LEAKING FLUID, AND THE SEALS AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE DEALER REFERRED THE CONTACT TO AUTOFAIR VOLKSWAGEN OF NASHUA (717 NEW HAMPSHIRE #101A, MERIMACK, NH 03054). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT BELIEVED THAT THE FAILURE SYMPTOMS WERE SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE FAILURE MILEAGE WAS 72,482.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065798January 30, 2018
AIR BAGS, EXTERIOR LIGHTING
AIRBAG SENSOR LIGHT CAME ON SUDDENLY. TOOK CAR TO DEALERSHIP AND THEY STATED THAT THE SENSOR WAS BAD AND HAD TO BE REPLACED. 52K MILES. DEALER WANTED ME TO PAY FOR ISSUE BUT AT THE END VW WILL BE COVERING THE EXPENSE. HAD AN EXTENDED WARRANTY THAT HAD NO COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929049January 30, 2018
EXTERIOR LIGHTING:BRAKE LIGHTS, STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY, EXTERIOR LIGHTING:TURN SIGNAL, ELECTRICAL SYSTEM, AIR BAGS
2006 VOLKSWAGEN PASSAT. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO EMERGENCY/ SIGNAL LIGHTS MALFUNCTION, SUNROOF PROBLEMS AND OTHER VEHICLE ISSUES. *SMD THE CONSUMER STATED THE VEHICLE INTERMITTENTLY FAILS TO RECOGNIZE THE ELECTRONIC KEY WHEN ATTEMPTING TO START THE VEHICLE. THE BLINKER/TURN SIGNALS FAIL TO TURN OFF WHEN PROMPTED. THE CONSUMER WAS ADVISED THAT THE SIGNALS WOULD NOT TURN OFF UNLESS THE STEERING WHEEL WAS TURNED COMPLETELY STRAIGHT. THE SUNROOF OPENS UNPROMPTED. THE DEALER AND MANUFACTURER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS ROTTED UNDERNEATH. THE EMERGENCY BRAKE LIGHTS FLASHED INCESSANTLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065909January 30, 2018
AIR BAGS, STEERING
TURNED CAR ON TO PULL OUT OF A PARKING SPOT IN A PARKING LOT, HEAR LOUD CRACK, AIRBAG LIGHT CAME ON, NOW STEERING WHEEL BUTTONS DON'T WORK, HORN DOESN'T WORK, AND I HEAR SOMETHING RATTLING AROUND IN MY STEERING WHEEL AND IT MAKES NOISE WHEN I TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065594January 29, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE ELECTRICAL POWER CONSUMPTION. THE CONTACT STATED THAT THE BATTERY HAD TO BE REPLACED THREE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065697January 29, 2018
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065394January 27, 2018
VISIBILITY/WIPER
THE DRIVERS SIDE VISOR IS SECURED ABOVE THE WINDSHIELD WITH A PLASTIC PART. THIS PART HAS BROKEN FOR THE THIRD TIME IN THIS VEHICLE. THERE ARE ALSO ELECTRICAL CORDS RUNNING INTO THE VISOR FOR REMOTE CONTROLS. WHEN THE PLASTIC PART SECURING THE VISOR BREAKS, THE VISOR DROPS DOWN OBSCURING THE DRIVER'S VISIBILITY AND IS LEFT DANGLING BY THE WIRES. THE VISOR REMAINS A PROBLEM FOR THE DRIVER UNTIL A REPAIR IS MADE AND THE NEW VISOR COSTS ABOUT $600 INSTALLED BECAUSE OF THE ELECTRICAL WIRING. I HAVE HAD 2 NEW VISORS PREVIOUSLY PUT IN THIS CAR. CONSIDERING THE AGE OF THE VEHICLE IT HAS LOW MILEAGE AND IS NOT DRIVEN VERY OFTEN. THIS HAPPENED 3 TIMES WHILE DRIVING ON CITY STREETS. I AM NOT COMPUTER SAVVY AND CANNOT SCAN THE REPAIR DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065414January 27, 2018
STRUCTURE:BODY
DRIVER SIDE DOOR WOULD NOT CLOSE. DOOR LOCK LATCH MECHANISM FAILED. CANNOT DRIVE CAR IF DOOR WON'T STAY LATCHED. INDEPENDENT SHOP REPLACED MECHANISM. BASED UPON INTERNET SEARCH, IT APPEARS THAT DOOR LATCH FAILED SEEMS COMMON WHICH WAS A SURPRISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065419January 27, 2018
POWER TRAIN
1/26/2018 - I WAS DRIVING MY 2013 VW PASSAT ON THE HIGHWAY AT A 60 MPH SPEED, AND IT SUDDENLY BEGAN FORCING ITSELF TO STOP, AS IF THE TRANSMISSION WAS GOING OUT. THE CAR BEGAN SLOWING DOWN JERKING ITSELF, AND THE CARS BEHIND ME HAD TO BRAKE ABRUPTLY, ALMOST HITTING ME. IT WAS A FRIGHTENING EXPERIENCE. I DID LOOK DOWN AT THE GEAR WHILE THIS WAS HAPPENING AND NOTICED THAT THE GEAR LIGHTS D & S WERE BOTH LIT IN RED AND THE - AND + WERE ALSO LIT IN RED. I WAS FINALLY ABLE TO STOP (ON THE HIGHWAY) AND PUT MY CAR GEAR ON PARK. I QUICKLY PUT IT ON PARK AND THEN TRIED TO DRIVE AGAIN, ALL WAS WELL UNTIL I EXITED THE FREEWAY, AND WHILE I WAS TRYING TO MAKE A LEFT TURN, THE CAR BEGIN SLOWLY JERKING AGAIN, NOT ALLOWING TO CONTINUE DRIVING. I FINALLY PULLED TO THE SIDE AND TURNED OFF THE CAR, RESTARTING IT AFTER A FEW MINUTES, AND THEN ALL WAS NORMAL AGAIN. TODAY, 1/27/2018, ON MY WAY TO WORK, THE SAME ISSUE HAPPENED. I'M TAKING MY CAR INTO SERVICE FIRS THING MONDAY MORNING. I JUST PURCHASED THIS VEHICLE ON OCTOBER 2017, AND NO RECALLS WERE ON THIS VEHICLE. SO TO BE HAVING THESE PROBLEMS JUST A FEW MONTHS AFTER THE INITIAL PURCHASE IS DISAPPOINTING. NO PERSONAL BELONGINGS WERE ANYWHERE NEAR THE GEAR, SO THAT WAS DEFINITELY NOT AN ISSUE. PLEASE ADVISE IF ANYONE HAS REPORTED THE SAME VEHICLE CONCERN. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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