Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11089101April 20, 2018
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO RESTART. IN ADDITION, THE ENGINE WARNING INDICATOR FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MANAGED TO RESTART THE VEHICLE AND DROVE TO DARCARS VOLKSWAGEN (12511 PROSPERITY DR., SILVER SPRING, MD 20904, (301) 622-7000) WHERE IT STALLED AGAIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM: GASOLINE); HOWEVER, THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE SAME DEALER DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED, BUT THE RECALL WAS ON HOLD. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089102April 20, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (VOLKSWAGEN SAN FRANCISCO, 280 S VAN NESS AVE, SAN FRANCISCO, CA 94103) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088607April 17, 2018
ENGINE, FUEL/PROPULSION SYSTEM
RECALL FOR THE FOLLOWING: NO PART IS AVAILABLE TO FIX THIS AS OF YET. THE VEHICLE IS 10 YEARS OLD. I WANT TO SELL IT. ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088622April 17, 2018
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE TURNING THE VEHICLE OFF, THE CONTACT HEARD A POPPING NOISE. THE CONTACT RESTARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE HORN FAILED TO SOUND WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO LEGEND VOLKSWAGEN (158 MERRICK RD, AMITYVILLE, NY 11701) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088721April 17, 2018
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE NUMEROUS TIMES AT VARIOUS SPEEDS INCLUDING IDLING AT STOP LIGHTS/SIGNS, IT WOULD SPUTTER AS IF TO SHUT DOWN AND STALL. SOMETIMES, I COULD "GAS" IT SO IT DIDN'T STALL, SOMETIMES IT WOULD STALL. IT HAPPENED AT BUSY INTERSECTIONS OF A STOP LIGHT AND PROVED TO BE DANGEROUS WHEN STALLING TRYING TO ACCELERATE WHEN LIGHT TURNED GREEN. IT SPUTTERED NUMEROUS TIMES IN THIRD GEAR, 50ISH MPH, AS IF TO STALL AND WAS VERY UNERVING WORRIED IT DIDN'T STALL IN FLOWING TRAFFIC. IT FINALLY STOPPED RUNNING AND WAS TOWED TO VOLKSWAGON DEALERSHIP WHERE I HOPED THEY WOULD REPAIR RECALL, 20AE. INSTEAD, THEY DIAGNOSED OTHER ISSUES TOTALING THOUSANDS OF DOLLARS THAT I CAN'T AFFORD. I AM HOPING TO HAVE RECALL FIXED BEFORE OTHER DIAGNOSES AND SEE IF THAT WAS THE PROBLEM. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088752April 17, 2018
STEERING
AIRBAG LIGHT CAME ON WHILE TURNING; VW DEALERSHIP DIAGNOSED AS FAILED CLOCKSPRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088378April 16, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. UPON STARTING THE VEHICLE OR DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE. IN ADDITION, THE CHECK ENGINE AND ANTI-SLIP REGULATOR WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MOMENTUM VOLKSWAGEN OF CLEAR LAKE AT (844) 894-5461 (15100 GULF FWY, HOUSTON, TX 77034) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE). THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 91,628.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088389April 16, 2018
FUEL/PROPULSION SYSTEM
I SMELLED FUEL WHILE I WAS CHANGING TIRES AND FOUND THE FUEL TANK SENDING UNIT IS CRACKED AND LEAKING FUEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085057April 14, 2018
ELECTRICAL SYSTEM
WHEN STOPPING AT AT STOP SIGN AND TRYING TO TAKE OFF THE ENGINE SEEMS TO LOSE POWER AND THEM ALL OF A SUDDEN IT WILL MAKE A SURGE AND TAKE OFF. WHEN IT FIRST CRANKS UP ITS SLOW AND THEN IT WILL KINDA OF JUMP AND THE IT WILL RUN OK FOR A WHILE. HAVE TAKEN IT TO MY MECHANIC AND SPENT ALMOST 500 DOLLARS. HE CAN'T SEEMS TO FIND WHATS WRONG IM SCARED TO DRIVE IT. VW SAID IT MIGHT BE THE FUEL REGULATOR AND PROBABLY WOULD BE IN A RECALL BUT HAVEN'T HEARD FROM THEM IN MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084887April 13, 2018
AIR BAGS, SEAT BELTS
I WAS HIT FROM BEHIND IN STOPPED TRAFFIC AND PUSHED INTO THE CAR IN FRONT OF ME. I WAS STOPPED IN HEAVY TRAFFIC ON A TWO-WAY ROAD WHEN HIT. THE DRIVER AIRBAG DIDN'T DEPLOY AND THE COLLISION INSPECTOR TOLD ME THAT MY SEAT BELT DIDN'T EITHER! I AM LUCKY I WASN'T HURT WORSE. THE CAR I WAS DRIVING WAS NOT A SAFE CAR, BUT WAS SOLD TO ME AS A CERTIFIED PREOWNED CAR.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11084712April 12, 2018
FUEL/PROPULSION SYSTEM
THERE IS A KNOWN ISSUE WITH THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN HAS BEEN AWARE OF THIS SINCE 8.16.2017. ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. THE SOLUTION IS TO REPLACE THE FUEL PUMP CONTROL MODULE, HOWEVER, AS OF TODAY, MY VEHICLE IS STILL NOT SHOWING AS ELIGIBLE FOR THIS REPAIR, DESPITE THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR MORE THAN 8 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084446April 10, 2018
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HERZOG-MEIER MAZDA VOLKSWAGEN VOLVO, 4275 SW 139TH WAY, BEAVERTON, OR 97005) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084461April 10, 2018
FUEL/PROPULSION SYSTEM
I RECEIVED A NOTICE FROM VW IN OCTOBER 2017 ABOUT SAFETY RECALL 20AE FUEL PUMP CONTROL MODULE. THE NOTICE SAID IT WAS NOT YET AVAILABLE. UNTIL TODAY, APRIL 10, 2018 PER ONLINE CHECK, OVER 6 MONTHS OF WAITING, THE RECALL REPAIR IS NOT YET AVAILABLE FOR MY VEHICLE. THIS IS LIFE THREATENING. NHTSA # 17V509
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084466April 10, 2018
ELECTRICAL SYSTEM
THIS VEHICLE HAS A RECALL FOR KNOWN ELECTRICAL PROBLEMS WHICH MAY CAUSE A LOSS OF STEERING WHILE DRIVING. I HAVE ATTEMPTED TO CONTACT MY LOCAL VW DEALERSHIP TO HAVE THEM LOOK INTO THE ISSUE BUT THEY FAIL TO OFFER A SOLUTION. THE VEHICLE ALSO HAS KNOWN FAULTY ELECTRICAL COMPONENTS IN THE STEERING WHEEL WHICH CAUSE AIRBAG FAULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084349April 10, 2018
ENGINE
I WAS DRIVING MY VEHILCE IN MOTION AND ALL OF A SUDDEN IT TURNED OFF. IT DIDNT WANT TO TURN BACK ON NO MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083923April 9, 2018
AIR BAGS
MY AIRBAG AND HORN DO NOT WORK DUE TO A FAILURE OF THE AIRBAG CLOCK SPRING. THIS PART WAS RECALLED ON CERTAIN VEHICLES PREVIOUSLY. THIS IS A SAFETY HAZARD AS I CANNOT USE MY HORN AND OF COURSE THE AIRBAG IS NEEDED. THIS ALMOST CAUSED AN ACCIDENT BECAUSE I CANNOT USE THE HORN TO ALERT OTHER DRIVERS. I HAD SOMEONE COME INTO MY LANE WHICH ALMOST CAUSED A PRETTY BIG ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083873April 8, 2018
ENGINE, UNKNOWN OR OTHER
CAR WOULD MAKE WHIRLING SOUNDS INTERMITTENTLY, DIFFICULTY GOING UP HILL, ROUGH IDLE SOMETIMES, CAR SHUT OFF WHILE DRIVING, CAR SHUT OFF WHILE IDLING AT A LIGHT, CAR HAD DIFFICULTY STARTING OR WOULD START THEN SHAKE AND LET OUT LOUD AND HARD BURSTS OF GAS FROM EXHAUST AND CUT OFF, CAR WILL START UP THEN LOSE POWER, SOMETIMES WILL START BACK UP. ONE TIME IT TOOK 3 TRIES AND WOULD NOT START. HAD AT VW DEALER MULTIPLE TIMES SINCE JAM 2017 TILL NOW. HAPPENED AGAIN TODAY AFTER I GOT GAS, SHUT OFF THEN TOOK A WHILE TO GAIN POWER AND EPC AND CHECK ENGINE LIGHT WERE ON THEN DISAPPEARED. EVERY OTHER TIME THE WNGINE LIGHT WOULD DISAPPEAR. THE LAST TIME IN MARCH THEY HAD THE CAR 10 OR SO DAY. TWO DAYS LATER IT IDLED ROUGH. THEY WERE BUSY TO CHECK THE CAR NOW THIS. JAN 2017 CHECK ENGINE LIGHT THEY SAID FAULT P0106/P2188- DID SOFTWARE UPDATE AND ADVISES FAULTS MAY COME BACK. FEB 2017 ENGINE LIGHT THEY SAID SAME FAULTS AND MANIFOLD PRESSURE SENSOR FAILED. GOT REPLACED. MARCH 2017 CAR STALLED IN TRAFFIC MULTIPLE TIMES. THEY CLEANED THROTTLE BODY. MARCH 2017 IN IDLE CAR SHAKING AND SHUT OFF RPMS UP AND DOWN REPLACED CAMSHAFT POSITION SENSOR. MAY 2017 SHUT OFF IN TRAFFIC- REPLACED N80 VALVE. 05/05/18 GOT SPARK PLUGS CHANGED. MARCH 7 CAR SHUT OFF THREE TIMES AFTER GETTING GAS. THEY HAD IT TILL MARCH 19 SAID CHARCOAL CANISTER NEED REPLACING THEN UPON PICK UP SAID N205 VALVE CAM ADJUSTER SOLENOID CLICKING LOUDLY. MARCH 29 NOTICED HEARING WHIRLING SOUNDS AND ROUGH IDLE. CALLED EALER NO ONE AVAILABLE OVER WEEKEND. BUSY. TODAY 04/08 CAR SHUT OFF AFTER 2ND GAS FILL UP. STARTED BACK SLOWLY EPC AND ENGINE LIGHT STEADY THEN IT GAINED POWER AND LIGHTS OFF. VW CORPORARE ADVISED IN 2017 I AM OUT OF WARRANTY AND HAVE HIGH MILEAGE. OPENED CLAIM AGAIN TODAY THEY SAID SAME THING BUT WILL SEE IF THE CORPORATE WOULD BE WILLING TO OFFER ASSISTANCE. ALL WORK HAS BEEN DONE VIA VW DEALERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083797April 7, 2018
FUEL/PROPULSION SYSTEM
I GOT A LETTER FROM VOLKSWAGON STATING THAT A RECALL WAS GOING TO BE MADE ON MY CAR BECAUSE THE FUEL PUMP COULD JUST STOP WORKING ,OR MY CAR COULD JUST STOP IN MOTION WHILE I'M DRIVING OR JUST NOT START ALL TOGETHER. I GOT THIS LETTER BACK IN OCTOBER 2017 AND HAVEN'T HEARD FROM THEM SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083420April 5, 2018
AIR BAGS
THE AIRBAG LIGHT HAS COME ON, HORN NO LONGER WORKS AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK. FROM WHAT I CAN TELL IT IS A FAILURE OF THE CLOCK SPRING. TOOK IT INTO DEALER FOR RECALL ON VEHICLE AND WAS TOLD THEY DO NOT HAVE THE PARTS OR INSTRUCTIONS YET TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083491April 5, 2018
AIR BAGS, ELECTRICAL SYSTEM, STEERING
MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. AFTER IT WAS REPAIRED, THE CLOCKSPRING FAILED AND THE "AIRBAG ERROR" LIGHT CAME ON. THIS VEHICLE ISN'T PART OF THE EARLIER CLOCKSPRING RECALL, BUT IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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