Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11093683May 14, 2018
POWER TRAIN
REGARDING RECALL NHTSA BULLETIN 14V182000 - MY 2014 VW PASSAT IS EXPERIENCING THE SAME ISSUES OUTLINED IN THE BULLETIN OUTLINE ABOVE HOWEVER, IT APPEARS MY VIN DOES NOT CORRESPOND WITH THE MANUFACTURES RECALL. I HAVE A O-RING THAT IS FAULTY AND HAS CREATED A LEAK BETWEEN THE OIL COOLER AND TRANSMISSION. BASED ON THE RECALL IT COULD RESULT IN A VEHICLE FIRE. I BELIEVE THE ISSUE REGARDING THE SEAL IS EXPANDED BEYOND THE MANUFACTURES CRITERIA AND SHOULD BE EXPANDED TO COVER ALL 2014 VW PASSAT. PLEASE NOTE THIS WAS LEAK WAS IDENTIFIED BY THE INDEPENDENT SERVICE STATION. THE DEALERSHIP INDICATED THIS WAS A REAR CRANK SEAL LEAK, NOT THE CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093812May 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092625May 9, 2018
EXTERIOR LIGHTING
MY DRIVER SIDE HEADLIGHT WOULD RANDOMLY STOP WORKING. SOMETIMES WHEN I WAS DRIVING AND OTHER TIMES WHEN IT WAS PARKED OVER NIGHT. FOR AWHILE I COULD MOVE THE LIGHT UNDER THE HOOD AND IT WOULD WORK AGAIN BUT THEN I WOULD HIT A BUMP AND IT WOULD STOP. EVENTUALLY THE LIGHT CONNECTION WOULDN'T WORK AT ALL ANYMORE AND THE VW DEALERSHIP TOLD ME I NEEDED TO REPLACE THE ENTIRE LIGHT SO I DID. NOW THE PASSENGER SIDE LIGHT IS DOING THE EXACT SAME THING. I NOTICED THAT THERE WAS A RECALL BACK IN 2014 WITH THE NUMBERS 14V125000 AND 94G8/7V EXPLAINING EXACTLY WHAT IS HAPPENING TO MY CAR BUT IT APPEARS THAT MY VIN NUMBER DOES NOT HAVE THIS RECALL UNDER IT. I HAVE THE BILL FOR MY HEADLIGHT REPLACEMENT AND A DIAGNOSIS OF THE CAR IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092642May 9, 2018
AIR BAGS
I AM AFFECTED BY MANUFACTURER RECALL NUMBER 69Q9, NHTSA RECALL NUMBER 18V148 AND THE PARTS FOR THIS REPAIR HAVE NOT BEEN AVAILABLE AT THE DEALER FOR ALMOST ONE YEAR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092391May 8, 2018
FUEL/PROPULSION SYSTEM
FUELL PUMP CONTROL COMPUTER MODULE LOST POWER. VEHICLE STALLED WHILE TURNING IN FRONT OF ONCOMING TRAFFIC! IN THE MIDDLE OF INTERSECTIONS ETC. CAUSING A EXTREMELY DANGEROUS POSSIBILITY OF DEATH SITUATION. VW HAS HAD THIS ITEM RECALLED FOR A LONG, LONG TIME! VW STILL HAS NO FIIX TO DATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092505May 8, 2018
UNKNOWN OR OTHER
CAR LOSES POWER AND STALLS OUT AFTER COMING TO A STOP. EPC LIGHT ILLUMINATES AND CAR MUST BE PUT IN PARK AND STARTED UP AGAIN TO MOVE. TODAY, IT STALLED AS I PULLED OUT TO MAKE A LEFT TURN AND I WAS STUCK IN THE MIDDLE OF ROAD WITH ONCOMING TRAFFIC COMING AT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092496May 8, 2018
FUEL/PROPULSION SYSTEM
AUGUST 16, 2017 A RECALL WAS ISSUED REGARDING THE FUEL PUMP CONTROL MODULE. IT'S GOING ON A YEAR NOW AND THERE IS NO RECALL REMEDY AVAILABLE. MY VEHICLE IS GETTING PERSISTENTLY WORSE AND MY VEHICLE IS NOT GETTING REPAIRED IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092356May 7, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE DEALER (VOLKSWAGEN OF FREDERICKSBURG IN FREDERICKSBURG, VA) INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092365May 7, 2018
ENGINE
DRIVING CAR WHEN SUDDENLY A WARNING MESSAGE IS DISPLAYED "STOP ENGINE IMMEDIATELY." THE CAR WAS IN FORWARD MOTION AS I WAS DRIVING ON A 4 LANE HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES. NOT TURNING, NOT BRAKING, NOT BACKING UP. WE DISCUSSED IT WITH A VW DEALER. THEY SAID THE CAR HAS A RECALL ON THE FUEL PUMP 10 MONTHS AGO BUT AS OF YET, NO PARTS AND NO ETA. ONLINE REPORTS SUGGEST THE ENGINE MAY OVERHEAT AND SEIZE OR CAUSE ENGINE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092366May 7, 2018
ENGINE
MY SON DROVE THE VEHICLE TO SCHOOL THIS MORNING. AS HE NEARED THE SCHOOL DRIVEWAY GOING ABOUT 25 MILES PER HOUR, THE ENGINE WARNING LIGHT CAME ON "STOP ENGINE IMMEDIATELY." HE DROVE THE VEHICLE 1 CITY BLOCK TO PARK IN THE SCHOOL PARKING LOT. THE ENGINE DID NOT JOLT WHEN THE WARNING CAME ON BUT IT CAME ON NONE-THE-LESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092210May 7, 2018
AIR BAGS, ELECTRICAL SYSTEM
IN MARCH OF 2016 OUR CLOCK SPRING WAS REPLACED DUE TO A NHTSA MANDATED RECALL. IN OCTOBER OF 2017 OUR AIRBAG WAS REPLACED IN THE TAKATA RECALL. IN JANUARY OF 2018 THE HORN STARTED MALFUNCTIONING WHILE TURNING THE STEERING WHEEL AND AT TIMES WHILE GOING STRAIGHT. THIS OCCURRED WHILE WE WERE TRAVELING OUT OF TOWN. FUSE WAS PULLED AND THEN REPLACED BY DEALER WHEN BROUGHT IN FOR SERVICE. COULDN'T DUPLICATE ISSUE. SAME ISSUE OCCURRED END OF APRIL. BROUGHT IN FOR SERVICE AND THEY INFORMED US THE CLOCK SPRING WAS BROKEN. IT WAS NOT UNDER WARRANTY AND WOULD BE $741 TO FIX. WE DECLINED. WE FEEL THIS SHOULD BE COVERED SINCE A RECALLED REPLACEMENT PART HAS FAILED AGAIN IN LESS THAN TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092033May 5, 2018
FUEL/PROPULSION SYSTEM
THE CAR HAS A STRONG GASOLINE SMELL BOTH INSIDE AND OUT WITH NO VISIBLE LEAKS. MECHANIC PERFORMED A SMOKE TEST AND FOUND A HAIRLINE CRACKS IN THE TOP OF THE FUEL PUMP THUS ALLOWING GASOLINE VAPORS TO ESCAPE. MECHANIC STATES HE HAS SEEN THIS PROBLEM SEVERAL TIMES BEFORE IN THESE VOLKSWAGENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091895May 4, 2018
FUEL/PROPULSION SYSTEM
THERE IS AN OUTSTANDING SAFETY RECALL THAT OPENED 08-16-2017 INVOLVING THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN SAYS A REPAIR IS NOT YET AVAILABLE - AFTER NINE MONTHS! THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091894May 4, 2018
AIR BAGS
THE VEHICLE HAS A BAD CLOCK SPRING (AIRBAG LIGHT IS ON AND NOT CONTROLS ON THE STEERING WHEEL ARE FUNCTIONING). THE CLOCK SPRING HAS BEEN REPLACED TWICE AT THE DEALERSHIP (MARCH 2015 & JULY 2013).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091928May 4, 2018
ENGINE
IT'S COMMON KNOWLEDGE THAT THE 2006 3.6L V6 ENGINES HAVE A TERRIBLE FLAW. THE OIL PUMP BOLT INSTALLED FROM THE VW FACTORY WAS EITHER SPECIFIED INCORRECTLY, INSTALLED WRONG, OR HAS SOME OTHER FATAL DEFECT. MY WIFE DRIVES LESS THAN 10 MILES TO AND FROM WORK EVERYDAY CONSERVATIVELY. WHILE DRIVING 30 MPH THE ENGINE LOST POWER STARTED SMOKING AND LEAKING OIL ALL OVER THE GROUND. THE CHECK ENGINE LIGHT CAME ON. WE GOT MISFIRING CODES SO WE IMMEDIATELY PARKED AND HAD IT TOWED TO A LOCAL VW DEALER. THE DEALER SAID THE LOOSE BOLT & CHAIN RUBBING WAS WHAT CAUSED AN INTERNAL FAILURE SO WE'D NEED A NEW ENGINE @ $4,554.00! THE CAR HAS DRIVEN PERFECTLY AND IS SERVICED REGULARLY BUT SUDDENLY DIED DUE TO NO FAULT OF MY WIFE OR MYSELF. THERE'S A RUNNING LIST OF THE PEOPLE THIS HAS HAPPENED TO @ HTTP://WWW.PASSATWORLD.COM/FORUMS/VOLKSWAGEN-PASSAT-B6-DISCUSSION/327507-3-6-OIL-BOLT-FAILURE-REFERENCE-MATERIAL.HTML PEOPLE HAVE SPOKEN UP ABOUT THIS AND I'M SURE THERE ARE A MANY OTHER FOLKS THAT NEVER SPOKE OUT. VW IGNORES THE TRUE SCOPE OF THIS ISSUE AND SHOULD RECTIFY THESE FAILURES WITH A LEGITIMATE RECALL. THE REAL ISSUE IS THE BOLT. IT COMES LOOSE OR BRAKES. VW NEEDS TO RECALL THIS SINCE IT IS A MAJOR FACTORY ISSUE. ALTHOUGH COSTLY IT WOULD KEEP LOYAL VW DRIVERS IN VW'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091917May 4, 2018
UNKNOWN OR OTHER
WHEN I PARK THE CAR AND THINK I HAVE PUT IT IN PARK AND TURN THE ENGINE OFF, I GET OUT ( IF ON A VERY SLIGHT SLOPE) IT IS STATIONARY FOR A FEW SECONDS BEFORE IT STARTS TO ROLL, I JUMP BACK IN AND SEE, IT IS NOT ALL THE WAY IN TO PARK. IN MY PREVIOUS CARS THE ENGINE COULD NOT BE TURNED OFF, IF NOT IN PARK. YES I KNOW ONE SHOULD ALWAYS CHECK AND I DO; HOWEVER. WE WE ALL MAKE MISTAKES; IF THE CAR ONLY TURNED OFF WHEN IN PARK SOME ONE MAY NOT BE RUN OVER. (IN THE FUTURE WILL WILL ALWAYS APPY MY HAND BRAKE.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091956May 4, 2018
AIR BAGS, ELECTRICAL SYSTEM
AROUND THE 60,000 MILE MARK, THE AIRBAG LIGHT CAME ON, AND THE HORN, AS WELL AS THE STEERING WHEEL CONTROLS, STOPPED WORKING. WENT TO THE DEALERSHIP, WHERE THEY FIGURED IT WAS THE CLOCKSPRING, WHICH WOULD COST NEARLY $700 TO REPLACE. VW HAS PREVOUSLY ISSUED RECALLS FOR OTHER MODELS BECAUSE OF THIS VERY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092000May 4, 2018
ELECTRICAL SYSTEM, ENGINE
OVER HEATED AND TIMING BELT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091480May 3, 2018
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG WARNING LIGHT COMES ON DASH WHEN DRIVING. IT APPEARS TO ONLY COME ON WHILE DRIVING ON THE HIGHWAY AT OVER 50 MPH. I HAVE HAD CURRENT TAKATA RECALL WARRANTY WORK COMPLETED ALREADY. VOLKSWAGEN SAID THIS IS A SEPARATE ISSUE AND WOULD NOT COVER UNDER RECALL WARRANTY. SPECIFICALLY, THEY SAID THE AIR BAGS WILL NOT DEPLOY WHILE THIS WARNING LIGHT IS ON IF INVOLVED IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091538May 3, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2008 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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