Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11111213July 13, 2018
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CLOCK SPRING FAILURE RESULTING IN AIRBAG, STEERING WHEEL CONTROL, AND HORN MALFUNCTION. THIS SEEMS TO BE A BIG ISSUE WITH OTHER VW OWNERS BY DOING A SIMPLE GOOGLE SEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110750July 11, 2018
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT WAGON. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO HESITATE AND THEN STALLED. THE MESSAGE "ENGINE SHUTTING OFF" POPULATED IN THE MESSAGE CENTER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN HESITATING FOR APPROXIMATELY A MONTH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER (HALLMARK VOLKSWAGEN, 2431 GALLATIN PIKE N, MADISON TENNESSEE) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110421July 10, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (BOMMARITO CADILLAC INC., 4190 I-70 NORTH OUTER ROAD, ST PETERS, MISSOURI 63370) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE FUEL FILTER CAP WAS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,373.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110589July 10, 2018
ENGINE
BAD TENSIONER BELT LED TO BLOWN ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110227July 9, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THERE WAS A RECALL ON CLOCKSPRING, AND THE REPAIR WAS A CLOCKSPRING COVER THAT WAS REPAIRED ON MY VEHICLE IN MARCH OF 2016. JULY 2018 MY CLOCKSPRING HAD TO BE COMPLETELY REPLACED COSTING $650. THERE WAS ALSO AN AIRBAG RECALL THAT CAUSED MY HORN TO STOP WORKING, AIRBAG LIGHT TO COME ON, AT THE SAME EXACT TIME THE CLOCKSPRING STOPPED WORKING. I TOOK MY VEHICLE TO A DEALERSHIP 2 DAYS AGO TO HAVE THE CLOCKSPRING LOOKED AT AND THE RECALL ON THE AIRBAG REPAIRED. THE DEALERSHIP INFORMED ME THAT I WOULD HAVE TO PURCHASE A NEW CLOCKSPRING BECAUSE ONLY THE COVER WAS CONSIDERED A RECALL, HOWEVER OBVIOIUSLY THIS WAS NOT A SUFFICIENT CLOCKSPRING REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110199July 9, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (EAST COAST VOLKSWAGEN, 8756-C US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC 29588) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109833July 6, 2018
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING 2009 VW PASSAT WAGON ON I-495 SOUTH IN HAVERHILL, MA, AT AROUND 5 PM, SMOKE SUDDENLY BEGAN BILLOWING OUT OF THE VENTS. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER SAFELY (NEAR EXIT 48/ MILE MARKER 105.6) AND EXIT THE CAR, WHICH WAS ENGULFED IN FLAMES WITHIN A MINUTE. NO PASSENGERS, NO INJURIES, NO OTHER CARS WERE DAMAGED. UP TO THIS POINT, THE CAR HAD BEEN FUNCTIONING NORMALLY. NO OVERHEATING, NO LEAKING, NO WARNING LIGHTS, NO OTHER INDICATION OF IMPENDING FIRE. MASSACHUSETTS STATE POLICE FROM THE ANDOVER BARRACKS RESPONDED (978-475-3800), AS DID THE HAVERHILL FIRE DEPARTMENT. CHARRED REMAINS OF THE CAR WERE TOWED TO TROMBLY BROTHERS, 141 SUTTON ST NORTH ANDOVER, MA 01845. OF NOTE: UPON ARRIVING HOME, THERE WAS A RECALL NOTICE FROM VW IN THE POSTAL MAIL, NHTSA NUMBER 17V509, REGARDING THE FUEL PUMP CONTROL MODULE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11109848July 6, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED A LOCAL DEALER (AUDI BUFFALO, 5255 GENESEE ST, BOWMANSVILLE, NY 14026, (716) 683-3343), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AT A LOCAL DEALER. THE FAILURE MILEAGE WAS 129,763.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109861July 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT MAY BE REIMBURSED FOR THE REPAIRS RELATED TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER SENT SOME PAPERWORK TO THE CONTACT THAT NEEDED TO BE COMPLETED FOR THE REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109954July 6, 2018
FUEL/PROPULSION SYSTEM
VEHICLE HESITATES WHEN TURNING CORNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109587July 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
DRAINED MY BATTERY ALL TIME, TURNED OFF IN MIDDLE THE I DRIVING IT. FOR COUPLE MONTHS I BEEN EXPERIENCE THIS SITUATION. FIRST I WAS CAME BACK FOR WORK, I WAS IN MAYS LANDING AREA, I WAS WAITING FOR THE LIGHT CHANGE, WHEN MY CART TURNED OFF. AFTER SEVERAL MINUTES TURNED ON AGAIN, I DROVE FOR 10 MINUTES AND AGAIN TURNING OFF. I BOUGHT A NEW BATTERY, MY CAR WORKED PERFECTLY FOR 3 DAY, I WAS IN MY JOB READY TO CAME HOME WHEN MY CAR NEVER START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109620July 5, 2018
AIR BAGS, UNKNOWN OR OTHER
IN OCT/6/2017 TOOK MY CAR TO RUDOLPH VW FOR THE AIR BAG RECALL, IN JUNE 29, 2018. I GOT THE SAME WARNING LIGHTS EXCEPT THIS TIME THEY ARE TELLING ME THAT THE PROBLEM IS THE CLOCK SPRING, THE PART UNDER NIT THE CUP AND AIRBAG AND THIS TIME I HAVE TO PAY FOR IT, A PROBLEM ORIGINATED BY THEM AND NOW THEY WANT TO COLLECT $ 610.00 DLLS. ALSO THEY SAID THAT THE WARRANTY EXPIRED, 1 YEAR OR 12,000 MILES, MY CAR ODOMETER RECORD INDICATE BACK THE 28086 IN 10/6/17 AND NOW 80,998 MILES IMPOSSIBLE TO BELIEVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109733July 5, 2018
VEHICLE SPEED CONTROL
2000 RPM AT IDLE WITH A/C ON. NORMAL WITH A/C OFF. SAME AS NHTSA 08V235000. VW SAID THIS VEHICLE DOES NOT FALL UNDER THAT RECALL. VEHICLE TRIES TO ACCELERATE BEYOND BRAKE CONTROL AT IDLE ONLY WITH A/C ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109512July 4, 2018
FUEL/PROPULSION SYSTEM
ENGINE SEIZED WHILE DRIVING ON ROADWAY DUE TO METAL SHAVINGS FROM "CAM FOLLOWER" FOR HIGH PRESSURE FUEL PUMP. A POOR CAMSHAFT LOBE DESIGN CAUSED METAL SHAVINGS FROM CAM FOLLOWER TO GOUGE INTO CAMSHAFT JOURNALS GUIDES OF CYLINDER HEAD. A KNOWN VW ISSUE, YET THEY HAVE NOT LOOKED TO HELP CONSUMERS. THE FSI 2.0L ENGINES ARE IN MILLIONS OF CARS THAT STILL MAY BE ON THE ROAD TODAY. MULTIPLE VW AND AUDI POPULAR MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109539July 4, 2018
AIR BAGS, SERVICE BRAKES, STEERING
TAKATA RECALL- NOT SURE IF IT IS BUT MY CAR HAS ISSUE ON THE STEERING. ALSO MY AIRBAG LIGHT IS ON AND ALONG WITH THAT MY HORN IS DISABLED. NOT SURE IF ITS UNDER RECALL BUT HOW DO I GET THOSE REPAIR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11105418July 3, 2018
UNKNOWN OR OTHER
THIS VEHICLE HAS HAD SO MANY RECALLS THAT IT SHOULD BE TAKEN OFF THE STREETS. ALSO EVERY TIME IT RAINS THE TRUNK FILLS UP WITH WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105173July 2, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF DOWNTOWN LA (1900 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 477-7358) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105203July 2, 2018
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHAMPTON VOLKSWAGEN (361 KING ST, NORTHAMPTON, MASSACHUSETTS 01060, (413)586-3102) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104636June 29, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WOULD OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO FOX VOLKSWAGEN OF ROCHESTER HILLS (773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104646June 29, 2018
STRUCTURE:BODY, SEAT BELTS
WOLFSBURG EDITION. IN FEB 2018 AT 40,000 MILES THE PASSENGER SEATBELT FAILED AND NEEDED TO BE REPLACED. THE REAR DOOR LATCH ALSO FAILED AND NEEDED TO BE REPLACED AT THE SAME TIME. NOW AT JUNE 29, 2018 AT 46,000 MILES THE DRIVER SIDE SEATBELT HAS FAILED AND WILL NEED TO BE REPLACED. THE AIRBAG RECALL WAS COMPLETED AT 40,000 MILES ALSO. SAFETY EQUIPMENT SHOULD BE DESIGNED TO LAST AND THESE SEATBELTS HAVE ALREADY FAILED THROUGHOUT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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