Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11119830August 14, 2018
POWER TRAIN
TRANSMISSION DOES NOT SHIFT INTO GEARS SMOOTHLY OR SOMETIMES NOT AT ALL. CAR HAS TROUBLE SHIFTING INTO GEAR GOING INTO REVERSE, WHILE DRIVING NORMALLY GOING 40 MILES AN HOUR IN TRAFFIC, AFTER A STOP AT A STOP LIGHT OR AFTER PUTTING ON BREAKS TO SLOW DOWN BEHIND CAR THAT HAS PUT ON BREAKS. WHILE PRESSING THE ACCELERATOR NOTHING HAPPENS, CAR JUST REVS AS IF IT WAS IN NEUTRAL AND WILL NOT MOVE, THEN WILL FINALLY JERK/SHIFT USUALLY HARD INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119544August 13, 2018
AIR BAGS
AIRBAG COVER IS SEPARATING FROM THE CENTER OF THE STEERING WHEEL AND THE HORN RANDOMLY GOES OFF. CONSULTED WITH LOCAL AUTO PARTS STORE AND WAS ADVISED THAT THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE AIRBAG COULD GO OFF AT ANY TIME. VOLKSWAGEN STATES THAT BECAUSE VIN IS NOT INCLUDED IN TAKATA RECALL THAT THEY WILL NOT CONSIDER ANY ACTION. VEHICLE HORN HAS ACTIVATED BOTH WHILE STATIONARY AND WHILE VEHICLE WAS ON ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119761August 13, 2018
STEERING, UNKNOWN OR OTHER
MY CAR HAS 59900 MILES, KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE, I CAN NOT TURN OFF MY CAR NOW. I SEARCHED ONLINE, THIS IS A COMMON ISSUE TO VW CARS, MANY VW OWNERS COMPLAIN THE KEY IS STUCK IN IGNITION AND CAN NOT TURN OFF ENGINE, THEY HAD TO BRING THE CAR TO DEALER TO REPLACE IGNITION SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119438August 12, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RECALL #94G8 ON 8/26/2014 I HAD MY VEHICLE IN FOR SERVICING AT THE DEALERSHIP FROM WHICH I HAD PURCHASED IT. THEY INFORMED ME THAT IN ADDITION TO THE ROUTINE SERVICING THEY WOULD BE ADDRESSING A RECALL ISSUE REGARDING THE "LOW BEAM HEADLIGHTS". THE INVOICE I RECEIVED SHOWS THE WORK PERFORMED. FLASH FORWARD 4 YEARS ALMOST TO THE DATE, I WAKE IN THE MORNING TO LEAVE FOR WORK TO SEE THAT NEITHER OF MY LOW BEAM HEADLIGHTS ARE WORKING. I CALLED THE DEALERSHIP TO GET THE ISSUE RESOLVED ASAP. WHILE AT THE DEALERSHIP LATER THAT DAY THEY LOOKED THE CAR OVER AND COME BACK WITH AN ESTIMATE OF $950 TO FULLY REPLACE BOTH HEADLIGHT ASSEMBLIES BASED OFF THE FACT THAT THERE IS POWER TO THE LIGHT SOCKETS, BUT NOT TO THE BULBS. THIS SEEMS TO BE AN ISSUE THAT WOULD BE VERY CLOSELY RELATED TO THE ISSUE THE RECALL WAS ISSUED FOR. YET BECAUSE THEY HAVE PERFORMED THE INITIAL SOLUTION MEET THE RECALL RESOLUTION SPECIFICATIONS, VOLKSWAGEN IS NOT REQUIRED TO DO ANYTHING FURTHER. HOW IS THIS POSSIBLE? IF A SPECIFIED RESOLUTION TO A SAFETY RECALL ISSUE FAILS, THE MANUFACTURER SHOULD BE MADE TO LOOK FURTHER INTO A BETTER RESOLUTION, AT NO CHARGE TO THE CONSUMER. IT MOST CERTAINLY IS NOTHING THAT I DID THAT CAUSED THE ISSUE. THE PROBLEM WOULDN'T EXIST AT ALL IF THE DESIGN BY THE MANUFACTURER WASN'T FLAWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118608August 8, 2018
AIR BAGS
AIR BAG WARNING LIGHT CAME ON - NEVER BEEN IN ACCIDENT HAS 61,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118172August 6, 2018
AIR BAGS
THE VEHICLE WAS IN PARK IN A FLAT LOT WHEN I FIRST NOTICED THAT MY AIRBAG LIGHT WAS ON, AS WELL AS MY STEERING WHEEL CONTROLS FOR THE STEREO DID NOT WORK. UPON DRIVING THE VEHICLE, I NOTICED A CLICKING COMING FROM THE STEERING COLUMN WHEN TURNING. I SPOKE WITH A LOCAL MECHANIC WHO TOLD ME ABOUT THE PREVIOUS VW RECALLS FOR CLOCK SPRINGS, AND THAT I WAS HAVING THAT SAME ISSUE, BUT MINE WOULD NOT BE COVERED BY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115689August 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
PULLING OUT OF DRIVEWAY EPC LIGHT COMES ON. TOTAL LOSS OF POWER AND ENGINE SPEED SET TO 1800RPM IN "SAFE MODE" NO ONE KNOWS EXACTLY WHAT IS WRONG. MECHANICS CANNOT TTELL ME WHAT IS WRONG. DEALERSHIP VW HAS NO IDEA AND WANT TO START REPLACING ITEMS IN DESCRIMINATELY AND I DON'T HAVE THAT KIND OF MONEY TO THROW AROUND AND BESIDES. THE PEOPLE THAT BUILT THE CAR CAN'T FIGURE IT OUT. THIS IS A HUGE SAFETY ISSUE. COMPUTER FAULTS AND SHUTS DOWN THE POWER AT HIWAY SPEEDS AND SOMETIMES CAR STALLS OUT. THIS IS VERY DANGEROUS AND HAPPENING TO HUNDREDS MAYBE THOUSANDS OF PEOPLE I'M READING ONLINE AND TALKING WITH OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114830August 2, 2018
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM
2017 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ISSUE WITH REARVIEW BACKUP CAMERA. *LD THE CONSUMER STATED THE VEHICLE WAS DAMAGED WHILE IT WAS IN POSSESSION OF THE DEALER. THE CONSUMER STATED IT HAS BEEN OVER A YEAR AND THERE WASNO SOLUTION FOR THE CAMERA FAILURE. THE MANUFACTURER WAS NOTIFIED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115467August 2, 2018
EXTERIOR LIGHTING
WHEN THEN HEADLIGHTS ARE TURNED ON THE LEFT FRONT FOG LIGHT TURNS ON , WHEN THE CAR TURNS LEFT, WHEN IT IS RETURNED TO THE MIDDLE THE FOG LIGHT TURNS OFF. THIS ONLY OCCURS WHEN THE HEADLIGHTS ARE ON, IT DOES NOT HAPPEN WHEN IT IS TURNED TO THE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115479August 2, 2018
EXTERIOR LIGHTING
MY CAR IS NOT CURRENTLY INCLUDED IN RECALL 94G8/7V BUT IS EXPERIENCING THE EXACT ISSUES OUTLINED IN THE RECALL. MY LEFT, FRONT, LOW BEAM HEADLIGHT HAS GONE OUT. THE BULB IS NOT BURNED OUT (TESTED ON RIGHT SIDE) AND THE HIGH BEAM HEADLIGHT STILL WORKS. THE CAR WAS STATIONARY AND IDLING WHEN THE LIGHT WENT OUT INITIALLY. I TOOK THE VEHICLE TO THE LOCAL VW DEALERSHIP AND WAS TOLD IT WOULD COST ME OVER $400 TO FIX THE ISSUE. I WAS TOLD NOTHING ABOUT THE ACTIVE RECALL. WITHIN A SHORT TIME THE LIGHT BEGAN WORKING AGAIN BUT ONLY FOR A FEW WEEKS. IT HAS GONE OUT AGAIN AND HAS BEEN OUT FOR SEVERAL MONTHS. I UNDERSTAND MY VIN IS NOT INCLUDED, BUT AS STATED, MY ISSUE IS IDENTICAL TO THE RECALL AND IT SHOULD BE INCLUDED. I AM ASKING WHAT I CAN DO TO HAVE MY VIN ADDED TO THE RECALL. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115155August 1, 2018
UNKNOWN OR OTHER
STANDING WATER IN DRIVER SIDE AND REAR DRIVER SIDE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114741July 31, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE FUEL PUMP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED BY AN UNKNOWN DEALER PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FUEL PUMP WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114454July 30, 2018
SERVICE BRAKES, STEERING
MY VEHICLE ATTEMPTS TO STRAIGHTEN ITSELF OUT AS I'M GOING THROUGH A CURVE AND I ACTUALLY HAVE TO PUT MORE EFFORT THAN NECESSARY TO KEEP STEERING WHEEL APPROPRIATELY TURNED TO GO THROUGH THE CURVE ENTIRELY. ALSO WHILE GOING THROUGH A CURVE, IF ATTEMPT TO SLOW DOWN, MY BRAKES SEEM TO MAKE SOME TYPE OF SCRAPING SOUND AND I CAN FEEL THE SCRAPE OR VIBRATION OF THE PROBLEM THROUGH THE PEDAL. BOTH THESE ISSUES CAN AND HAVE OCCURRED WHILE TRAVELING AT A LOW SPEED SUCH AS 30 MPH OR AT HIGHER SPEED, SUCH AS 50-60 MPH. I HAVE HAD A FEW CLOSE CALLS WITH OTHER VEHICLES ON THE ROAD DIE TO THESE ISSUES. I WILL SPECIFY A DATE BECAUSE IT ASKS FOR A DATE BUT IT'S BEEN HAPPENING SINCE I FIRST PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114601July 30, 2018
UNKNOWN OR OTHER
ON MAY 31, 2018, I BOUGHT A VOLKSWAGEN PASSAT E.S. 2014 AT INWOOD MOTORS, INC. DOS ID # 447825, LOCATED AT 153 SHERIDAN BLVD, INWOOD NY 11096. THE VEHICLE WAS FINANCED THRU THE LENDER NEW CITY FUNDING, LOCATED AT 146 S LIBERTY DR. # 11B, STONY POINT, NY 10980 FOR THE AMOUNT OF $8,000.00 DOLLARS. AFTER DRIVING THE VEHICLE OVER 40 MILES PER HOURS, IT WARNED ME OF SOME MECHANICAL PROBLEM THRU THE VEHICLE DASHBOARD (YELLOW LIGHT ECP), FRONT BRAKE BAND WORN, ABNORMAL SOUND IN FRONT OF VEHICLE WHEN TURNING TO RIGHT AND TO LEFT. I IMMEDIATELY INFORMED THE PERSON IN CHARGE OF THE DEALERSHIP ABOUT THIS ISSUES NAMED KASI, HE TOLD ME NOT TO WORRY ABOUT, THAT I HAD 1 MONTH GUARANTEE THAT HE WOULD TAKE CARE ABOUT IT. I HAVE LEFT THE VEHICLE SEVERAL TIMES AT THE DEALERSHIP TO MAKE THE REPAIRS, BUT HE NEVER DID IT. THE DEALERSHIP WORK IN CONJUNCTION WITH THE MECHANIC SHOP TIKAL'S AUTO REPAIR, LOCATED AT 153C SHERIDAN BLVD, INWOOD NY 11096, (516) 371-9582. THE FIRST TIME I LEFT THE VEHICLE WAS ON JUNE 13, 2018, AND TWO DAYS LATER, HE NOTIFIED ME ABOUT THE THROTTLE BODY HAD PROBLEM, AND IT WAS NECESSARY TO ORDER A NEW ONE TO REPLACE IT. HE TOLD ME TO BRING THE CAR WITH ME, HE WOULD CALL ME WHEN HE HAD THE PART IN HIS POSSESSION. AFTER THAT, THE VEHICLE CONTINUED WITH THE SAME PROBLEM, NEVER REPAIR THE BRAKES, NOR THE SOUND THAT I INFORMED HIM ABOUT BEFORE. HE TOLD ME TO LEAVE THE VEHICLE AGAIN, AFTER THREE DAYS LATER, HE SAID IT WAS THE SOLENOID, AND IT WAS NECESSARY TO ORDER A NEW ONE TO REPLACE IT THE OLD ONE. HE TOLD ME TO BRING THE CAR WITH ME, HE WOULD CALL ME ONCE HIS HAD THE PART IN HIS POSSESSION. HE CALLED ME ON JULY 23, 2018, TO BRING THE VEHICLE BACK TO THE DEALERSHIP FOR REPAIR, BUT UNTIL NOW, THE CAR HASN'T BEEN REPAIR IT. IT'S BEEN A MONTH AND TWO WEEKS THAT I NOTIFIED THE DEALERSHIP ABOUT THE PROBLEM, AND THE VEHICLE HAS NOT BEEN REPAIRED IN IT'S ENTIRELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114611July 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) BY AN UNKNOWN DEALER, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,182.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114621July 30, 2018
AIR BAGS, ELECTRICAL SYSTEM
MY CLOCK SPRING WAS SUPPOSEDLY REPLACED IN 08/17 BY A VW DEALER BEFORE I BOUGHT THE CAR FROM CHEVY. WHEN I TOOK MY CAR IN BECAUSE AIR BAG LIGHT WAS ON AND NO STEERING WHEEL CONTROLS WORKED, I WAS INFORMED THAT I HAD AN OPEN CIRCUIT IN MY CLOCK SPRING AND SINCE IT HAD ALREADY BEEN REPAIRED BY THE RECALL I WOULD HAVE TO PAY FOR IT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114652July 30, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
HI I HAVE A 2006 VOLKSWAGEN PASSAT 2.0T AND IT HAS TWO RECALLS ON THE VEHICLE. I CALLED VOLKSWAGEN TO FIX THE RECALLS BUT THEY SAYING THEY CAN'T FIX MY CAR BECAUSE IT WON'T START. I TOLD THEM THAT THE FUEL PUMP CONTROL MODULE RECALL COULD BE THE REASON IT WON'T START AND THAT THEY NEED TO FIX IT EVEN IF IT DOESN'T START. THE GUY NAME RYAN SAY HE WILL HAVE TO CHARGE ME $130 TO SEE WHAT'S WRONG WITH THE CAR BEFORE HE CAN FIX THE RECALLS. I THINK HE FULL OF IT AND JUST WANT TO FIND SOMETHING ELSE WRONG WITH MY CAR SO HE CAN SAY OH THIS THE PROBLEM AND TRY TO CHARGE ME A ARM AND A LEG. I FEEL LIKE JUST BECAUSE MY CAR WON'T START DOESN'T MEAN HE CAN'T FIX MY RECALLS. AM I WRONG BECAUSE I THOUGHT BY LAW NO MATTER THE CIRCUMSTANCES OR CONDITION OF THE VEHICLE THE RECALLS HAVE TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114092July 27, 2018
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR BEGAN SHAKING ONCE IN A WHILE AND ABOUT A MONTH LATER BEGAN TO DIE WHEN IDLE WAITING AT RED LIGHTS OR STOP SIGNS. I WAS TOLD THE VACUUM SEAL NEEDED REPLACED BUT TO DO SO EVERYTHING WOULD NEED REPLACED AS YOU CAN'T JUST REPLACE A VACUUM SEAL. THE ELECTRICAL COMPONENT OF MY CAR STARTED TO GO HAYWIRE AND EVERY LIGHT, CLOCK WOULD GO OFF IF I TRIED TO START THE CAR. AFTER THAT AS FIXED THE BATTER WHICH WAS TESTED AND AT 99% DIED AND HAD TO BE REPLACED. THESE ISSUES HAPPENED WHEN I WAS ON A CITY STREET DRIVING AND I WAS STUCK IN THE MIDDLE OF THE ROAD WITH PEOPLE PASSING ME AND HONKING. I GOT THE CAR FIXED AT STEVEN'S CREEK VOLKSWAGEN IN SUNNYVALE, CA IT WAS VERY EXPENSIVE AND I WAS OUT OF A CAR FOR WELL OVER A WEEK. NONE OF THESE WERE ISSUES CAUSED BY ME. I HAVE VERY LOW MILEAGE AND TAKE GOOD CARE OF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113588July 25, 2018
UNKNOWN OR OTHER
AC TAKES 5-20 MINUTES TO BLOW COLD AIR. MULTIPLE COMPLAINTS TO DEALER AND SERVICE DO NOT RESULT IN ANY ATTEMPT TO FIX PROBLEM BECAUSE BY THE TIME WE ARRIVE AT THE DEALER, THE PROBLEM HAS CORRECTED ITSELF. THIS OCCURS FIRST THING IN THE DAY. AFTER IT STARTS BLOWING COLD AIR, IT WORKS FINE THE REST OF THE DAY. THIS IS THE 3RD VW PASSAT WE'VE DRIVEN THAT HAS THIS PROBLEM. VW WILL NOT ACKNOWLEDGE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113485July 25, 2018
AIR BAGS, ELECTRICAL SYSTEM
AT AROUND 47,000 MILES I BEGAN HEARING A CLICKING NOISE WHEN TURNING MY STEERING WHEEL. AFTER A DAY OR TWO OF THIS MY AIRBAG LIGHT CAME ON. I LOST FUNCTION OF MY HORN AND FOUND THAT OUT WHILE TRAVELING AT HIGHWAY SPEEDS WHEN SOME ONE WAS MERGING INTO MY LANE WITHOUT CHECKING TO SEE IF IT WAS CLEAR. I ALSO LOST ALL STEERING WHEEL MOUNTED CONTROLS. I PURCHASED THE VEHICLE USED ABOUT 27 DAYS PRIOR SO I RETURNED TO THE DEALER AND WAS INFORMED I WAS RESPONSIBLE FOR THE REPAIRS. THEY DID TROUBLE SHOOT THE ISSUE AND LET ME KNOW THAT THE CLOCK SPRING WAS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat