Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11161393December 14, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL BANGING SOUND COMING FROM THE REAR OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STARTED TO SPIN OUT OF CONTROL AND CRASHED INTO A RETAINING WALL. THE VEHICLE SPUN BACK OUT INTO ONCOMING TRAFFIC. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO RICK CASE VOLKSWAGEN (LOCATED AT 3520 WESTON RD, WESTON, FL 33331, (954) 945-9367) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION SPRING DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *TT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11161488December 14, 2018
AIR BAGS, ELECTRICAL SYSTEM
BACKING OUT OF DRIVEWAY, SLIGHT CLICKING IN THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL TO THE RIGHT. BEEP FROM DASH- AIRBAG FAILURE/WARNING. NOW STEERING WHEEL BUTTONS AND HORN ARE NOT OPERATIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156331December 10, 2018
FUEL SYSTEM, GASOLINE
2006 VOLKSWAGEN PASSAT. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE MANUFACTURER ADVISED THE REPAIRS DID NOT QUALIFY FOR REIMBURSEMENT DUE TO THE DATE THE REPAIR ORDER WAS SUBMITTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157173December 9, 2018
AIR BAGS, STEERING, UNKNOWN OR OTHER
STEERING WHEEL STARTED MAKING A CLICKING SOUND AND CONTROLS AND HORN ON THE STEERING WHEEL NO LONGER FUNCTION. THE AIR BAG LIGHT CAME ON IMMEDIATELY. CAR STARTED HAVINT THIS ISSUE WHEN FIRST STARTED AND BACKING OUT OF A PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157192December 9, 2018
FUEL/PROPULSION SYSTEM
STRONG ODOR OF FUEL IN THE CAR REGARDLESS OF BEING PARKED OR MOVING. NOTICED PUDDLE OF GAS ON THE GROUND UNDER THE FUEL TANK. FUEL WAS DRIPPING DOWN OFF THE FUEL TANK AND THE HEAT SHIELDS. FOLLOWED DRIP TO THE ROLLOVER VALVE NIPPLE WHICH IS ATTACHED TO THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156951December 8, 2018
ENGINE
VOLKSWAGEN TIMING CHAIN HAS BEEN REPLACED 3 TIMES BY VOLKSWAGEN EACH TIME THE CHAIN NEEDED TO BE REPLACED, IT WAS JUST OUTSIDE OF WARRANTY LEADING TO LAW SUIT. AND THIS TIME, JUST OUTSIDE MANUFACTURING WARRANTY BY 2 DAYS, THE ROCKER ARMS IN MY VW 2.0 ENGINE FAILED ALSO LOCKING THE MOTOR UP COMPLETELY UNABLE TO REPAIR. I'VE LOOKED ONLINE AND THERE ARE HUNDREDS IF NOT THOUSANDS OF SIMILAR COMPLAINTS. IF WE KNOW VOLKSWAGON KNEW ABOUT THESE ISSUES WHY IS THERE NO RECALL TO SERVICE THE EFFECTED (NOW 3 TIMES AND PERMANENT) A VEHICLES SAFETY OF OPERATION ON TEXAS STATE ROADS AND HIGHWAYS YET DONT GET REIMBURSED DUE TO 3 DAYS..... WAS DRIVING STRAIGHT ON TOLLWAY ACCESS ROAD AND MOTOR LOCKED UP. NO NOISE NO INDICATION. NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156249December 7, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2006 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD THE CONSUMER STATED THERE WAS NO AUTHORIZED DEALER ON THE ISLAND OF HAWAII. THE MANUFACTURER WAS NOTIFIED AND DID NOT HAVE A SOLUTION. THE CONSUMER STATED THE VEHICLE COULD BE SHIPPED TO ANOTHER PORTION OF THE ISLAND, BUT IT WOULD BE EXPENSIVE. THE MANUFACTURER REFUSED TO PAY FOR THE VEHICLE'S TRANSPORTATION. *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156844December 7, 2018
ENGINE
MY CAR IS UNDER 7000 MILES, DON'T EVEN HAVE THE FIRST SCHEDULE OIL CHANGE AND EXPERIENCE EXCESSIVE OIL CONSUMPTION. I HAVE TAKEN IT TO THE CAR DEALER AND JUST TOP OFF THE OIL. SOMETHING IS WRONG WITH THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156846December 7, 2018
ENGINE, UNKNOWN OR OTHER
THE WELD BEADS ON THE DOWN PIPE FLANGE ADJACENT TO THE TURBO CHARGER FAILED AND RESULTED IN A HUGE EXHAUST LEAK. THE HEAT (COMING OUT FROM THE OPENING) GOT TRAPPED IN THE ENGINE BAY AND MELTED THE VACUUM HOSE CONNECTED WITH THE BRAKE BOOSTER. AS A RESULT, POWER DECREASED BUT MOST IMPORTANTLY, BREAKING POWER WAS LOST AS WELL. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION. LUCKILY, I WAS NOT DRIVING FAST AND JUST EXITED THE HIGHWAY. VERY DANGEROUS AND THE DEFECT ON THIS MODEL IS ACTUALLY NOT UNCOMMON. LOW QUALITY FACTORY WELDS ON THE COMPONENTS SHOULD BE RE-WELDED AND THE CHEAP HARD PLASTIC HOSES SHOULD BE REPLACED WITH BETTER QUALITY AND MORE RELIABLE HOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155910December 4, 2018
ENGINE
THE HEATER CORE IN MY 2014 VOLKSWAGEN PASSAT TDI HAS FAILED AND BEEN REPLACED FOUR TIMES WITHIN THE LAST 2 YEARS. THERE IS/WAS AN EXTENDED WARRANTY RELATED TO THE HEATER CORE FAILURE BUT THERE HAS NOT YET BEEN A RECALL DESPITE AN OBVIOUS DEFECT WITH THE HEATER CORES. FAILURE 1, 11/28/2016- REPORTED AS INSUFFICIENT HEAT, PRIMARILY PASSENGER SIDE - WARRANTY COVERED FAILURE 2, 06/30/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT- WARRANTY COVERED FAILURE 3, 0/7/10/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT, WARRANTY COVERED FAILURE 4, 11/28/2017- REPORTED AS INSUFFICIENT HEAT- PRIMARILY ON PASSENGER SIDE- ORIGINALLY REPORTED ON 10/26/2018- VW DECLINED TO COVER UNDER WARRANTY. WITHOUT A PROPERLY FUNCTIONING HEATER CORE, THE WINDSHIELD DEFROSTER WILL NOT HAVE HEAT. IN THIS SITUATION, THE DRIVER WILL HAVE DIFFICULTY MAINTAINING A CLEAR WINDSHIELD, WHICH WILL CREATE A HAZARDOUS SITUATION. THE LACK OF HEAT IN THE VEHICLE CAN ALSO BE UNSAFE IN SOME CLIMATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155539December 3, 2018
FUEL/PROPULSION SYSTEM
I WAS IN MOTION DRIVING ON A STREET AND THEN THE VEHICLE MADE A BUMP NOISE AND BEGAN LOSING POWER. I PULLED OVER AS THE DASHBOARD SAID THE CAR BATTERY IS DEAD. I TRIED TO RESTART THE CAR AND IT WOULDN'T TURN OVER ONLY CRANKS. I CALLED A TOW TRUCK TO PICK ME UP AND MOVE MY CAR. HE TRIED TO JUMP IT BEFORE PARKING THE CAR AND TOLD ME MY BATTERY IS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155577December 3, 2018
UNKNOWN OR OTHER
TAKATA RECALL THERE WAS A RECKLESS DRIVER WHO WAS NOT OBEYING THE TRAFFIC RULES. I WAS ON THE HIGHWAY (NJ TURNPIKE 78 AROUND BAYONNE). AND THEN THIS GUY WAS ON THE RIGHT ENTERING TO THE HIGHWAY, BUT HE SWITCHED TO THE LEFT LANE WITHOUT WAITING FOR THE SOLID LINE TO BECOME DOTTED LINE. AND THEN RIGHT AWAY, HE CUT IN FRONT OF ME, TO AGAIN SWITCH TO THE MOST LEFT LANE. I WAS ALMOST GOING TO HIT HIM BECAUSE OF THIS RECKLESS MOVE. HE DIDN'T SIGNAL AND WAIT FOR ME (OR SOMEONE ELSE) TO GIVE HIM THE WAY. HE JUST CUT IN FRONT ME. I HORNED HIM AND THEN HE SHOWED ME HIS MIDDLE FINGER. IT WAS ABOUT TO BE AN ACCIDENT IF I HADN'T HIT THE BRAKES RIGHT AWAY. HE ENTERED THE HIGHWAY WITHOUT OBEYING THE RULES AND CUT THE ROAD FROM ALL THE WAY FROM RIGHT TO THE LEFT LANE. AND HE IS RUDE AND OFFENSIVE. HE HAS A BLACK LINCOLN, WITH NY PLATE. PLATE NUMBER IS T657065C. THIS HAPPENED IN THE MORNING AROUND 8:46. IT IS A RUSH OUR, HE INCREASES THE RISK OF ACCIDENTS AND PUTS PEOPLE IN DANGER. I HOPE HE WILL BE PUNISHED FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155638December 3, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. AFTER THE FAILURE, THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO VYLETEL VOLKSWAGEN BUICK GMC (LOCATED AT 40555 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 977-2800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 800. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155424December 2, 2018
AIR BAGS, UNKNOWN OR OTHER
MY VEHICLE HAS BEEN JUST FINE UP UNTIL SATURDAY MORNING,12/1/2018 AT APPROXIMATELY 10:30. AS I WAS MAKING A RIGHT TURN I HEARD CLICKING COMING FROM MY STEERING WHEEL. MIND YOU I WOULD HERE THIS CLICKING HEAR AND THERE BUT FIGURED MAYBE MY STEERING COLUMN WAS GETTING RUSTY NOT KNOW IT WAS MORE SERIOUS UNTIL NOW. AFTER I PARKED MY CAR I RECEIVED AND AIR BAG ERROR. MY CAR WAS APART OF THE TAKATA AIRBAG INFLATOR RECALL AND I GOT THAT FIXED AT THE DEALER APRIL 2017. WHEN I CALLED THE VW DEALER NEAR MY RESIDENCE, THE SERVICE ADVISOR ASK I BRING MY CAR IN TO DIAGNOSE HOWEVER FROM THE SOUNDS OF IT, APPEARS TO BE A SPIRAL CLOCK SPRING ISSUE. OF COURSE BEING A FEMALE I HAD CONCERNS AND ASK SEVERAL QUESTIONS GOONG BACK TO THE AIRBAG REPLACEMENT TO SEE IF IT ALL TIED IN TOGETHER. THE ADVISOR ADVISED SINCE THE RECALL WAS A YEAR AND HALF AGO THIS IS A DIFFERENT ISSUE BUT AGAIN WOULD DIAGNOSE THE VEHICLE FIRST. HERE'S MY ISSUE. AS I REACHED MORE, I NOTICED A LOT OF COMPLAINTS AND INVESTIGATIONS RELATED TO THE CLOCK SPRING FAILURE. THERE WERE RECALLS BUT MY VEHICLE WAS NOT INCLUDED. THAT IS A HUGE PROBLEM AND VERY CONCERNING AND POOR JUDGEMENT ON VW BEHALF. NOW I'M DRIVING WITH A POSSIBLE FAULTY AIRBAG THAT WAS NOT REALLY FIXED, MY HORN DOES NOT WORK, NOR ANY CONTROLS ON MY STEERING WHEEL. IN MY OPINION I SHOULD NOT HAVE TO COME OUT OF POCKET FOR SUCH REPAIR DUE TO THE LACK OF VW. VW ARE PUTTING PEOPLE'S LIVES AT STAKE. I'VE HAS ELECTRICAL ISSUES NOW THIS. NOT RELIABLE VEHICLES AT ALL. I HOPE SOMEONE CAN LOOK INTO THIS MATTER AND ADDRESS IT. THANK YOU FOR YOUR TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155228November 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS HIGH SPEEDS IN COLD CLIMATES, THE ENGINE FAILED. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE VIBRATION IN THE ENGINE COMPARTMENT WHEN ACCELERATING. VOLKSWAGEN OF OCALA (5135 SW COLLEGE RD, OCALA, FLORIDA 34474, (352) 387-1330) WAS MADE AWARE OF THE FAILURE AND REPROGRAMMED THE ENGINE IN OCTOBER OF 2017. AFTER THE ENGINE WAS REPROGRAMMED, SEVERAL OTHER FAILURES OCCURRED. THE COOLANT LINES FAILED AND WERE REPLACED AND AN OIL LEAK DEVELOPED IN THE MAIN SEAL IN THE FRONT OF THE VEHICLE. INITIALLY, THE DEALER COULD NOT DUPLICATE THE FAILURES, BUT LATER REPLACED THE FAULTY MAIN SEAL. ALSO, THE WATER PUMP WAS FAULTY AND NEEDED TO BE REPLACED. AS A RESULT, THE TIMING BELT WAS REPLACED ON THE VEHICLE. FURTHERMORE, THE HIGH PRESSURE FUEL LINES FRACTURED AND FUEL ENTERED INTO THE FUEL FILTER OF THE VEHICLE. THE CONTACT STATED THAT FUEL SPILLED ONTO THE HIGHWAY WHILE DRIVING DUE TO A COOLANT LEAK FROM THE OIL COOLER. THE CONTACT STATED THAT THE FITTING ON THE FUEL LINE RELATED TO THE FUEL LINE ASSEMBLY WAS ALSO REPLACED. LASTLY, WHILE DRIVING 80 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 181530876. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154551November 28, 2018
SUSPENSION
SHARP LEFT HAND TURNS IT EMITS A CLICKING NOISE. GOOGLED AND THIS PROBLEM HAS BEEN REPORTED SINCE 2011. TOOK TO DEALERSHIP TODAY COULDN'T FIND ANYTHING WRONG. WAS TOLD SAFE TO DRIVE AND HAD NOT HEARD OF THIS PROBLEM BEFORE. GOOGLE SAID PROBLEM WITH CT JOINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154329November 27, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WITHIN MONTHS OF OWNING THE VEHICLE, IT FAILED TO START AND STALLED. THE CONTACT DISCOVERED THAT THE PREVIOUS OWNER EXPERIENCED THE SAME FAILURE AND HAD THE ALTERNATOR ASSEMBLY REPLACED. THE DEALER (CAPITAL VOLKSWAGEN, 3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) REPLACED THE WIRING AND THE ALTERNATOR WAS REPLACED TWICE; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153071November 21, 2018
AIR BAGS
MY PASSENGER SIDE AIRBAG WARNING LIGHT IS ALWAYS ON AND THE AIRBAG IS MAKES NOISE THAT IS IRRITATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153095November 21, 2018
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, WITHOUT DEPRESSING THE BRAKE PEDAL, THE VEHICLE BEGAN TO BRAKE INDEPENDENTLY AND A WAVY LINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL STARTED TO VIBRATE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO SOUTH BAY VOLKSWAGEN (LOCATED AT 3131 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (619) 336- 4020) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 171672068. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152380November 19, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG PARTIALLY DEPLOYED. PRIOR TO THE DEPLOYMENT, THE CONTACT HEARD SEVERAL POPPING SOUNDS COMING FROM THE STEERING WHEEL UNDERNEATH THE HORN PAD. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) ON SEPTEMBER 7, 2018. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat