Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11180102February 14, 2019
AIR BAGS
THIS FIRST WAS NOTICE WHEN CAR WAS PARKED AND STARTED TO DRIVE ON THE HIGHWAY STEERING WHEEL MAKES A CLICKING NOISE WHEN ITS IS TURNED. AT THE SAME TIME AS THE NOISE STARTED THE AIR BAG LIGHT CAN ON AND STAYS ON. THIS IS THE 2ND TIME THIS HAS HAPPENED. VW SAID IT IS A WIRING PROBLEM FROM THE AIRBAG MODULAL TO THE SENSOR INSTEAD OF A DIRECT FIX THEY DID A OVERLAY OF THE CIRCUIT WIRES. THIS HAS NOW FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180103February 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. WHILE DRIVING 25 MPH, THE ENGINE BEGAN TO OVERHEAT AND DRAIN THE COOLANT. THE FAILURE OCCURRED MULTIPLE TIMES AND THE CONTACT HAD TO CONTINUOUSLY REPLACE THE COOLANT OVER A COUPLE OF WEEKS. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THERMOSTAT AND HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180192February 14, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
WHEN IT RAINS THE CAR GETS FLOODED CAUSING THE WHOLE WIRING SYSTEM THROUGH THE CAR TO GET DAMAGE. THE CAR WILL SUDDENLY LOSE POWER AND DIE AS YOUR DRIVING. SEEMS TO HAPPEN. WHEN ON HIGHWAY MOST. THE CAR WILL NOT START OR CRANK. I'VE HAD TO VACUUM THE FLOOR BOARDS AND TRUNK, SEARCH FOR DAMAGED WIRES, CHANGE RELAYS AS WELL AS CAMSHAFT POSITION SENSOR, AND FUEL PUMP.AS WELL AS SENSORS. TRYING TO GET IT RUNNING AGAIN. ALSO THE TRANSMISSION JERKS VERY HARD WHEN TRYING TO GO INTO REVERSE AND MOST OF THE TIME IN SLIPS OUT OF GEAR WITHIN1OR 2 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179839February 13, 2019
ENGINE
TIMING BELT TENSIONER FAILURE. ENGINE REQUIRES MAJOR REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179743February 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS FAULTY AND THE VEHICLE COULD SHUT OFF AT ANY MOMENT. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEARER VOLKSWAGEN (2287 BERLIN STATE HWY, BARRE, VT 05641) WHERE IT WAS DIAGNOSED AND REPAIRED. THE DIAGNOSIS INFORMATION WAS NOT PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176541February 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 25 MPH, THE CHECK ENGINE AND "VEHICLE NEED MAINTENANCE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS LEAKING TRANSMISSION FLUID. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176582February 12, 2019
VISIBILITY/WIPER
THE HEATER CORE IS CLOGGED AND THE PASSENGER SIDE WINDOWS OF THE CAR, BOTH WINDSHIELD AND DOOR, DO NOT DEFOG/DEFROST FOR UP TO 20 MINUTES IN SOUTHERN CALIFORNIA WEATHER. IT IS A KNOWN ISSUE ONLINE WITH MANY OWNERS OF VW'S IN THE 2012+ RANGE AFFECTED. I ALMOST HIT SOMEONE IN THE CROSSWALK TWICE RECENTLY DUE TO THE DECREASED VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176622February 12, 2019
AIR BAGS
MY WIFE AND I PURCHASED A 2008 VW PASSAT 2.0 SEDAN NEW FROM A VW DEALERSHIP AND RECENTLY (WITHIN THE PAST 6-8 MONTHS THE AIR BAG LIGHT CAME ON FROM TIME TO TIME). BECAUSE THE VEHICLE IS NOT A PRIMARY VEHICLE FOR ME OR MY WIFE IT IS SELDOM DRIVEN, BUT ABOUT 2 TO3 MONTHS AGO I NOTICE THE AIR BAG LIGHT COMING ON WHICH IMMEDIATELY CONCERNED ME AND I REMEMBER HEARING ABOUT THE TAKATA AIR BAG RECALL, BUT DUE TO MY/MY WIFE WORK SCHEDULE IT WAS HARD TO GET TO A DEALER, BUT I RECALL RECEIVING NOTIFICATIONS, BUT I HONESTLY WILL HAVE SEARCH FOR THEM. ANYWAY I TOOK THE VEHICLE TO HAGERTY VOLKSWAGEN AND THEY TOLD ME THAT I MISSED THREE(3) FACTORY RECALLS AND IF I WANTED THEM DONE NOW I WOULD HAVE TO PAY OUT MY POCKET. THE AIR BAG LIGHT IS ON, I AM AFRAID OF BEING INJURED SERIOUSLY OR KILLED. THE DEALERSHIP SAYS IT'S THEY CAN DO ABOUT THE ISSUE BECAUSE THE VEHICLE IS ONE WHICH WAS NOT TAGGED AS NEEDING ATTENTION, THAT'S MIGHTY NICE THAT MIKE HAGERTY OF ORLAND PARK FEELS THAT WAY. WHAT I WANT KNOW IS DOES THE NHTSA FEEL THAT CAR MANUFACTURE ARE SO HONEST THAT IF A TAX PAYING AMERICAN CITIZEN SHOULD BASE ON THE WORD OF A GLOBAL MANUFACTURE WHO ALREADY HAS BEEN CAUGHT USING DEFECTIVE PARTS. I RECEIVED SOMETHING ABOUT A RECALL, I EXPECT THAT THE NHTSA HAS ENOUGH EXPERIENCE AS TO CORRECT THE MANUFACTURE TO REPAIR A CLEARLY DANGEROUS SITUATION IN WHICH AND OTHERS MAY PERISH FROM AN UNFORESEEN EXPLOSIVE STEERING DEFAULT THAT THE MANUFACTURE AND TAKATA ARE MAKING EVERY EFFORT TO AVOID ANY RESPONSIBILITY/LIABILITY BY SIMPLY DENYING A FAULTY BAG WAS PLACED IN THIS PARTICULAR VEHICLE. I HAVE ALWAYS LOOK UPON EVERY INDIVIDUAL AS AN EQUAL, I WOULD APPRECIATE IT IF WHOM EVER PROCESSES THIS COMPLAINT. I DO NOT WANT TO DIE IN A CAR THAT I PAID FOR ACCORDING TO THE CONTRACT THAT I SIGNED, CAN VOLLKSWAGEN OF AMERICA AND IT PARENT COMPANY DO THE SAME. I PRAY YOUR AGENCY WILL REPRESENT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176177February 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL CLARK VOLKSWAGEN (122 LIBERTY ST, BROCKTON, MA 02301, (508)-587-9040) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176019February 10, 2019
AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
I GOT IN AN ACCIDENT ON THE INTERSTATE BACK IN THE SUMMER OF 2017.. I HIT A DEER GOING 70 MPH. AIRBAGS WENT OFF AND THE BODY OF MY CAR WAS OBVIOUSLY DAMAGED. AFTER THAT MY CAR HAS HAD OIL LEAKS, BREAK ISSUES, "AIR BAG ERRORS", AND WAY MORE TO LIST.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11174727February 6, 2019
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT WAGON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE VEHICLE WAS TOWED TO SCHUMACHER AUTOMOTIVE GROUP (561-935-4690, LOCATED AT 3001 OKEECHOBEE BLVD, SUITE C, WEST PALM BEACH, FL 33409) WHERE THE RECALL REPAIRS WERE PERFORMED. THE FOLLOWING DAY, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE DEALER STATED THAT THE RECENT FUEL PUMP FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER STATED THAT THE FUEL PUMP WAS NOT COVERED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174642February 5, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
TRANSMISSION LEAK COOLANT LEAK ENGINE LIGHT AND BRAKES RADIATOR LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174319February 4, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT HOLD FUEL AND THE TANK HAD TO CONSTANTLY BE REFILLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELLIS MOTORCARS INC (2235 E SOUTH BLVD, MONTGOMERY, AL 36116, (334) 280-1021) WHERE IT WAS DIAGNOSED THAT THE COOLANT SYSTEM AND THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173763February 3, 2019
VISIBILITY/WIPER
DRIVING WHILE IN INCLEMENT WEATHER NOTICED PASSENGER SIDE WINDOW FOGGING UP AND DIDN'T THINK MUCH ABOUT IT SUCH AS HEAVY RAIN ETC. AND DIDN'T THINK MUCH ABOUT IT. FAST FORWARD TO SUB FREEZING TEMPERATURES IN A SNOWSTORM AND NOW NOTICED PASSENGER SIDE WINDSHIELD FROZEN AND WIPERS USELESS. START DIAGNOSTICS AND FIND COLD AIR BLOWING OUT AIR VENTS AND READ THOUSANDS OF PEOPLE HAVE THE SAME ISSUE AND VOLKSWAGEN KNOWS ABOUT IT. THEY ACTUALLY HAD AN ENXTENDED WARRANTY FOR SOME NOT OTHERS TO COVER THIS ISSUE AND A SERVICE BULLETIN TO BANDAID THE FIX. THIS IS AFFECTING THOUSANDS OF PEOPLE AND IS A SAFETY ISSUE AFFECTING THOUSANDS AND THE WORST THING ABOUT IT IS REPLACING THE HEATER CORE IS ONLY TEMPORARY AS IT WILL HAVE TO BE DONE AGAIN AS THEY HAVE NO PERMANENT FIX. I CAN DEAL WITH FOG ON THE WINDSHIELD BUT NOT A FROZEN WINDSHIELD ONLY TO HAVE NO MEANS OF GETTING HEAT TO THAW OUT. I READ ABOUT BMW HAVING ISSUES FOR BLOWER MOTOR RESISTORS WHY CAN VW BE HELD RESPONSIBLE FOR A CLOGGED HEATER CORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173682February 2, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MANUFACTURER RECALL 20AE NHTSA RECALL 17V509
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173448February 1, 2019
ENGINE, VEHICLE SPEED CONTROL
MY FATHER WAS HEADING HOME WHEN HE STOPPED THE HILL DOWN FROM HIS HOUSE. UPON TRYING TO ACCELERATE HE NOTICED THE VEHICLE DID NOT WANT TO GO. THE ENGINE HAD STALLED/HESITATED. HE PRESSED THE GAS A FEW TIMES AND NOTHING HAPPENED, THE RPM HA D WAS THE ONLY THING MOVING. THEN, ALL OF A SUDDEN, THE VEHICLE SPED OFF AND HE LOST CONTROL OF THE VEHICLE BECAUSE THIS HAPPENED AT THE BEGINNING OF A CURVE AND HE COULDN'T REGAIN CONTROL OF THE VEHICLE AND SLAMMED INTO A TELEPHONE POLE WHICH BROKE HIS NECK AND BACK. THERE IS SOMETHING WRONG WITH THESE PASSATS. MY BROTHER AND HIS WIFE HAVE TOLD ME THAT THEIR 2018 PASSATS DO THE SAME THING (HESITATION/STALLING).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11173220January 31, 2019
AIR BAGS
TURNED THE STEERING WHEEL OF MY CAR TO THE LEFT, HEARD TWO CRUNCHING TYPE SOUNDS COMING FROM THE STEERING COLUMN, AIRBAG ERROR LIGHT IMMEDIATELY CAME ON. I WAS DRIVING AT APPROXIMATELY 15 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172289January 26, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
BOTH RECALLS WERE NOT CORRECTED WHEN THIS VEHICLE WAS SITTING AT THE EPIC MOTORSPORTS DEALERSHIP LOCATED IN ROSEMONT ILLINOIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171931January 24, 2019
ENGINE
SERVICE ENGINE NOTIFICATION CAME ON IN LATE DECEMBER. I CALLED THE DEALERSHIP FOR AN APPOINTMENT. THE PERSON WHO ANSWERED TOLD ME MY VEHICLE DIDN'T NEED A 100K CHECK UP BUT IT WAS DUE FOR AN OIL CHANGE AND I COULD JUST WALK IN WITHOUT AN APPOINTMENT. I WALKED IN A FEW DAYS LATER AND THEY TOLD ME I NEEDED AN APPOINTMENT FOR THE OIL CHANGE. I JUST HAD IT AT THE DEALERSHIP FOR AN INSPECTION AND RECALL IN OCTOBER; THE GUY WAITING ON ME WONDERED WHY THEY DIDN'T DO THE OIL CHANGE AND 100K CHECK UP THEN. I COULDN'T GET AN APPOINTMENT UNTIL AFTER THE HOLIDAYS. I DROPPED IT OFF JANUARY 2. JANUARY 3 AT 3:30 PM I GOT A TEXT STATING THEY NEEDED TO KEEP IT UNTIL THE NEXT DAY TO FIGURE EVERYTHING OUT. I PICKED IT UP ON THE 4TH. AFTER DRIVING STRAIGHT HOME AND LOCALLY, NOT MORE THAN 10 MILES, THE ENGINE LIGHT STARTED FLICKERING AND I PARKED IT AT HOME. IT WAS A SATURDAY. I TRIED TO GET IN TOUCH WITH SOMEONE BUT NO ONE RESPONDED UNTIL MONDAY. THEY TOLD ME TO BRING IT BACK IN. I CALLED AAA; THEY SENT A TOW TRUCK; HE TRIED TO START IT TO GET IT OUT OF THE DRIVEWAY BUT IT WOULDN'T TURN OVER; I HAD IT TOWED. THEY TOLD ME IT WAS THE TIMING CHAIN AND IT WOULD BE OVER $5,000 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171944January 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS A 2013 PASSAT PURCHASED BY ME IN 2014, I HAVE ALWAYS TAKEN MY CAR TO BE SERVICED WITH ALL REQUIRED SERVICE MAINTENANCES SINCE PURCHASE DATE (SERVICES DONE ALL AT VOLKSWAGEN DEALERSHIPS). THE NEXT SERVICE WAS NOT DUE. I HAVE THIS ALL DOCUMENTED BY THE DEALERSHIPS. MY CAR HAS APPROX. 94,000 MILES ON IT. THE CHECK ENGINE LIGHT STARTED TO COME ON INTERMITTENTLY. TODAY VOLKSWAGEN DEALER (FOLLOWING DIAGNOSTIC TESTING) TOLD ME THE HEAD GASKET NEEDS TO BE REPLACED BUT THAT THIS IS A RISKY REPAIR AS THE PRIMARY PROBLEM IS THE ENGINE. THE VOLKSWAGEN DEALERSHIP IS TELLING ME THE ENGINE NEEDS TO BE REPLACED. THE VOLKSWAGEN DEALER IS TELLING ME TODAY THAT THIS IS NOT A USUAL PROBLEM WITH THIS VEHICLE. I CALLED VOLKSWAGEN TO ASK FOR FINANCIAL ASSISTANCE OR BUY BACK PLAN FOR THIS AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat