Volkswagen Passat Complaints
7,897 consumer complaints on file.
- #11192463March 29, 2019STEERING
"STEERING COLUMN LOCK DEFECTIVE" WARNING DISPLAYS ON THE OBD PANEL REGULARLY, YET RANDOMLY SINCE PURCHASING VEHICLE. BOUGHT IN 2011 ODOMETER 5,989, NOW IN 2019 60,000 MI. HAVE REPORTED THIS TO VW DEALER MULTIPLE TIMES DURING SERVICE MAINTENANCE. ALWAYS TOLD THAT NO CODE POPS, AND NO RECALL HAS BEEN ISSUED. YET IT OCCURS REGULARLY CAUSING THE VEHICLE NOT TO START. ON ONE OCCASION, VEHICLE DID START WHILE WARNING WAS ON DISPLAY, ATTEMPTED TO EXIT PARKING LOT, AND WHILE MOVING FORWARD STEERING WAS UNRESPONSIVE. SHUT OFF VEHICLE AND RESTARTED. WARNING DID NOT REAPPEAR. IF YOU REFERENCE - SAFERCAR.GOV - THERE ARE HUNDREDS TO THOUSANDS OF COMPLAINTS THAT DISCUSS THIS SAME FACTORY DESIGN FLAW; SOME CONSUMERS REPORT VEHICLE SHUTTING DOWN AT HIGHWAY SPEEDS WITH THIS DEFECT. ALL HAVE THE SAME QUANTRY: VW WILL NOT ADDRESS. A VOLUNTARY RECALL WAS ISSUED WITHOUT NOTIFICATION TO OWNERS IN USA. IT LIMITED MODEL/YEARS AND IMPOSED AN EXPIRATION DATE, EVEN THOUGH IT MAY AFFECT ALL B6 PASSATS MADE DURING 2005-2010. APPARENTLY, AN OPEN RECALL WAS ISSUED FOR UK OWNERS. MY CONCERN IS THAT THIS DEFECT HAS SERIOUS IF NOT FATAL SAFETY CONCERNS THAT VW IS BEING ALLOWED TO PASS ON AT THE BUYERS EXPENSE. (DEALER QUOTES RANGE FROM $1,500-2,000 AND ABOVE) NOW THAT VW IS MANUFACTURING IN THE US I AM URGING THIS AGENCY TO REINVESTIGATE THIS MANUFACTURE DEFECT AFFECTING SAFE OPERATION. I DO HAVE DATE/TIME STAMPED PHOTOS OF THIS OBD WARNING DISPLAY. IF VW WANTS TO ENJOY CONTINUED MANUFACTURING IN THE US THEN THEY SHOULD BE MADE ACCOUNTABLE FOR REPLACING DEFECTIVE STEERING COLUMN SYSTEMS THROUGH OPEN RECALL TO US BUYERS. THIS HELD TRUE FOR EMISSIONS VIOLATIONS (US STANDARDS VS UK) SHOULDN'T US BUYERS BE GIVEN THE SAME SAFETY CONSIDERATION AS UK BUYERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11191463March 25, 2019SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE FRONT BRAKES MADE A LOUD ABNORMAL NOISE. SHEEHY VOLKSWAGEN OF SPRINGFIELD (6601 BACKLICK RD, SPRINGFIELD, VA 22150, (703) 544-2973) DIAGNOSED THAT THE FRONT BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11190466March 21, 2019AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS) WAS RECEIVED. DAVID MAUS SOUTH VOLKSWAGEN (1050 LEE RD, ORLANDO, FL) AND THE MANUFACTURER CONFIRMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11190049March 19, 2019AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE MANUFACTURER WAS UNABLE TO PROVIDE THE PART TO SCHEDULE A REPAIR APPOINTMENT CONCERNING NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE CONTACT PURCHASED THE VEHICLE FROM VENTURA VOLKSWAGEN (3270 PERKIN AVE, VENTURA, CA 93003, 1-(833) 214-7714). THE DEALER ADVISED THE CONTACT TO CALL KARMART OF MAUI (411 HUKU LII PL #103, KIHEI, HI 96753, (808) 419-7400). KARMART OF MAUI INDICATED THAT THEY WERE NOT AUTHORIZED BY THE MANUFACTURER AND HAD NO TOOLS TO SERVICE THE RECALL CAMPAIGN. THE MANUFACTURER WAS CONTACTED TO DETERMINE AN APPROPRIATE DEALER REFERRAL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11189721March 18, 2019AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL IN A PARKING LOT, A CLICKING NOISE WAS HEARD AND THE AIR BAG INDICATOR ILLUMINATED. A WEEK LATER, THE HORN SEIZED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF MURRIETA (951-249-7072, LOCATED AT 41300 DATE ST, MURRIETA, CA 92562) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11187345March 17, 2019AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT STAYS ILLUMINATED. NONE OF THE STEERING WHEEL ELECTRICSL WORKS, INCLUDING THE HORN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11187403March 17, 2019FUEL/PROPULSION SYSTEM
THE FUEL PUMP OF MY CAR STOPPED WORKING LAST MONDAY MARCH 11, 2018 FOR NO REASON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11187159March 15, 2019AIR BAGS, ELECTRICAL SYSTEM, STEERING
CLOCK SPRING FAILURE!!! CLOCK SPRING FAILURE!!! CLOCK SPRING FAILURE!!! WHILE MOVING AND EXECUTING A RIGHT TURN A CRUNCHING NOISE WAS HEARD FROM THE CENTER OF THE STEERING WHEEL. THE AIRBAG LIGHT IMMEDIATELY CAME ON. ALSO, THE HORN & ALL STEERING WHEEL BUTTONS/CONTROLS FAILED. THIS CAR WAS PURCHASED A WEEK PRIOR FROM CARVANA. 49,300 MILES ON THE ODO. TOO LATE TO RETURN IT. THE CLOCK SPRING FAILURE MEANS THAT THE AIRBAG SYSTEM IS NOT ACTIVE UNTIL THE PART IS REPLACED, INSTALLED, AND THE SYSTEM IS RESET. A QUICK READ THRU OF THESE NUMEROUS COMPLAINTS FROM MODEL YEAR 2015 SHOW THESE FAILURES OF A SAFETY-CRITICAL PART OVER THE LAST 18 MONTHS ARE NOW OCCURNG WITH INCREASING FREQUENCY. IT IS QUITE OBVIOUS TO ME THAT VWOA/CHATTANOOGA INSTALLED THE SAME DEFECTIVE PART, FROM THE SAME SUPPLIER, THAT FAILS AFTER ABOUT 2.5-3 YEARS IN SERVICE. THIS PROBLEM IS NO DIFFERENT THAN THAT OF THE THOUSANDS OF IDENTICAL FAILURES IN VW PASSAT MODEL YEARS 2012, 2013, & 2014 LEADING TO A RECALL OF THE DEFECTIVE COMPONENT. IMMEDIATE ACTION IS REQUIRED BY DOT TO READDRESS AND RECALL THIS PREVIOUSLY RECALLED PART. VW DEALERS ARE CURRENTLY CHARGING 2015 PASSAT OWNERS BETWEEN $500 AND $800 TO INSTALL A $35 PART. IF THEIR PASSAT IS OLDER THAN 2015, THE PART IS INSTALLED GRATIS AS PART OF THAT RECALL.. VW WILL NOT ACT UNTIL PROMPTED/ORDERED TO DO SO. SOMETHING IS ROTTEN IN WOLFSBURG AGAIN! LET'S QUICKLY ACT BEFORE MORE ARE HARMED/KILLED BECAUSE AN AIRBAG SYSTEM FAILED TO OPERATE WHEN PARAMETERS DICTATED IT SHOULD HAVE DEPLOYED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186731March 14, 2019FUEL/PROPULSION SYSTEM
VEHICLE STARTED HAVING ISSUES WITH THE FUEL GAUGE SHOWING THAT THE VEHICLE WAS EMPTY WHEN WE FILL UP THE TANK. AFTER THE TANKS WAS ABOUT 3/4 OR LESS THEN GAUGE WILL START WORKING. I REPORTED THIS PROBLEM TO THE DEALERSHIP WHEN THE CAR WAS NEW, BUT THEY COULD NOT FIND ANY ISSUES, AT ONE POINT, IF I REMEMBER WELL THEY SAID IT WAS A SENSOR. THE LAST FEW MONTHS THE CAR STARTED HAVING ISSUES STARTING AND WE THOUGHT IT WAS THE BATTERY. BATTERY WAS REPLACED AND IT HAPPENED A FEW MORE TIMES, WHEN WE PARKED THE CAR IT WILL NOT START. THE NEXT DAY STARTS WITH NO ISSUES FOR A FEW DAYS OR WEEKS. FINALLY, ON 3/8/19, THE CAR WILL WILL NOT START ANYMORE AND IT HAD TO BE TOWED. THE ENGINE TURNS AND EVERYTHING LOOKS FINE. WHEN I DID SOME RESEARCH, IT SHOWS SOME FUEL PUMP ISSUES WITH 2014 VOLKSWAGEN CC AND OTHER MODELS, BUT NOT THE PASSAT. I REMOVE THE BACK SEAT OF THE CAR TO ACCESS THE FUEL PUMP TO CHECK IF I CAN FEEL THE PUMP RUNNING AND CHECK IF THERE WAS POWER TO THE PUMP. TO MY SURPRISE, WHEN I REMOVED THE PLUG TO CHECK THE POWER, THE CONNECTOR WAS COMPLETELY CORRODED AND THERE WAS SOME LIQUID (ASSUME WAS WATER) ON THE CONNECTOR. I WENT TO THE DEALERSHIP AND REPORTED THE ISSUE, BUT I WAS IGNORED AS THEY NEVER SEEN ANY ISSUES WITH THE PUMP. ON 2014, WE BOUGHT TWO PASSAT A FEW MONTHS APART. THE FIRST ONE WAS HAVING ISSUES WHEN RUNNING, THE ENGINE STALLS. WE REPORTED TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ISSUES. AFTER A FEW ACCIDENTS SCARES, MEANING IT WAS VERY CLOSE TO HAPPENS, WE HAD TO RID OF THE OTHER PASSAT LAST YEAR. NOW WITH THIS ISSUE ON THE SECOND PASSAT, WE THINK THAT ISSUES WITH CARS ARE RELATED. IT IS STRANGE THAT SOME THERE ARE RECALLS FOR OTHER VW MODEL FOR FUEL PUMP THE SAME YEAR BUT NOT MY CAR. PLEASE SEE THE ATTACHED PICTURES. I HAVE THE OLD PUMP ON MY POSSESSION IF NEEDED FOR ANY REASON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186452March 14, 2019VEHICLE SPEED CONTROL:CRUISE CONTROL, PARKING BRAKE
2018 VW PASSAT SE TSI. CONSUMER WRITES IN REGARD TO THE ADAPTIVE CRUISE CONTROL AND AUTONOMOUS EMERGENCY BRAKING AS SAFETY HAZARDS. *AS *TR *JS THE CONSUMER STATED SAFETY FEATURES SUCH AS ADAPTIVE CRUISE CONTROL, AUTOMATIC EMERGENCY BRAKES, AND FORWARD COLLISION WARNING SHOULD BE STANDARD ON ALL VEHICLES. *JS *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186336March 13, 2019UNKNOWN OR OTHER
AFTER DRIVING MY 2014 PASSAT HAS A BURNING SMELL COMING FROM THE CAR. AFTER HAVING THE UPPER TIMING CHAMBER, TRANSMISSION SEALS, AND BRAKE SYSTEM REPLACED IT IS STILL SMELLING LIKE SOMETHING IS BURNING. IT SMELLS LIKE METAL ON METAL, SO I ASSUMED IT WAS THE BRAKES, BUT EVEN AFTER HAVING THEM CHANGED AT THE DEALERSHIP, THERE IS STILL AN UNKNOWN PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186366March 13, 2019AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE CONTACT CALLED DIEHL AUTOMOTIVE AT 724-282-8898 (LOCATED AT 258 PITTSBURGH RD, BUTLER, PA 16002) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186371March 13, 2019AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN VOLKSWAGEN DEALER LOCATED IN HOUSTON, TEXAS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186575March 13, 2019AIR BAGS, ELECTRICAL SYSTEM, STEERING
FEB 2018 VW REPLACED THE AIRBAGS AND CLOCK SPRING. APPROXIMATELY ONE YEAR LATER, THE AIRBAG LIGHTS CAME ON TOGETHER WITH THE ABS AND TIRE PRESSURE LIGHTS. I HAVE NO POWER TO THE STEERING WHEEL, NO HORN ETC. MY STEERING IS GETTING TIGHTER AND TIGHTER TO TURN. I'M SURE THIS POSES SOME SORT OF A SAFETY RISK ESPECIALLY WHEN THIS IS THE ONLY VEHICLE I HAVE. I WISH VW WOULD CORRECTLY IDENTIFY THE PROBLEM AND ISSUE A NATIONWIDE REMEDY TO CURE THIS DEFECT. THE SOONER THE BETTER SINCE VW HAS KNOWN ABOUT THIS SINCE 2011. ALL OF THIS HAPPENED OVERNIGHT WHILE MY CAR WAS PARKED. I GOT INTO IT TO GO TO WORK AND THIS IS WHAT HAPPENED. PLEASE HELP YOUR CONSUMERS TO CURE THIS DEFECT AND NOT PUT A BAND-AID ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185971March 11, 2019STEERING, WHEELS
MY CAR WAS PARKED IN MY PARKING SPOT WHEN I TRIED TO INSERT MY KEY IN THE IGNITION CYLINDER. THERE WAS A WHITE PLASTIC PIECE INSIDE THE IGNITION THAT WOULD NOT ALLOW MY KEY IN TO START THE ENGINE. IT CAUSED MY STEERING WHEEL AND FRONT WHEELS TO LOCK. I HAD TO CALL A TOW TRUCK COMPANY TO HAVE IT TOWED TO THE DEALERSHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185533March 9, 2019STRUCTURE:BODY
ON MARCH 7, 2019 PROBLEM BEGAN WITH ALL DOOR LOCKS CLICKING. ALL LOCKS MAKING NOISE WHEN STARTING OUT DRIVING OR TURNING. DRIVER'S DOOR WOULD NOT LOCK. RESET ALL DOORS WITH KEY, EXCEPT DRIVER'S SIDE DOOR, WHICH WAS NOT OPTIONAL. DRIVER'S DOOR STILL WOULD NOT LOCK. ALSO DRIVER'S DOOR WOULD NOT CLOSE LATCH UNLESS HIT LOCK BUTTER. ON MARCH 8, 2019 DRIVING TO WORK, WITH CAR IN MOTION ON CITY STREET, DROVE OVER RAILROAD TRACKS AND DRIVER'S DOOR FLEW OPEN. AFTER COMING TO STOP AND CLOSING DOOR, THE DOOR WOULD NOT LATCH EVEN WHEN HITTING LOCK BUTTON. HAD TO TIE BUNGEE CORD FROM DRIVER'S DOOR TO PASSENGER DOOR TO DRIVE HOME FROM WORK. TRAVEL TO AND FROM WORK REQUIRES LONG MILES ON INTERSTATE. HAS PLACED ME IN EXTREMELY DANGEROUS SITUATION. DRIVER DOOR STILL WILL NOT LOCK AND WILL NOT CLOSE AND LATCH. WILL NOT BE ABLE TO DRIVE THE CAR SAFELY UNTIL DOOR LATCH AND LOCKS ARE FIXED. WE REQUEST A RECALL REVIEW AND REPAIRS BY VOLKSWAGEN ARE MADE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185546March 9, 2019SERVICE BRAKES
MY 2017 VOLKSWAGEN PASSAT BRAKES HAVE BEEN SQUEAKING FOR OVER A YEAR. EVERYTHING I WENT TO THE VOLKSWAGEN DEALERSHIP, THEY WOULD SAY MOISTURE BUILD UP WAS THE ISSUE. I TOLD THEM I DIDN'T UNDERSTAND BECAUSE I PARKED MY CAR IN A GARAGE. ADDITIONALLY, I HAVE HEARD OTHER NEWER VOLKSWAGEN PASSAT SQUEAK TOO SO IT HAS TO BE AN ISSUE BUT THEY NOT RECALLING EVERY CAR. FURTHERMORE, I JUST LEARNED THAT MY RIGHT FRONT BRAKE CALIPER NEEDS TO BE REPLACED ALONG WITH MY BRAKES AND PAD. NOW, I ASKED THEM WHAT THE ISSUE WAS AND THEY SAID THE CALIPER ISN'T OPENING WHICH I LOOKED UP COULD BE A CAUSE OF LEAKING BRAKE FLUID. I'M NOT SURE IF VOLKSWAGEN ACTUALLY RECALLED EVERY SINGLE CAR FROM 2017 THAT WAS AFFECTED BY THE FLUID LEAK. THE REPAIR MAN EVEN AT THE PLACE SAID THAT MY ISSUE UNUSUAL BECAUSE I ONLY HAD THE CAR FOR 2 YEARS. I CALLED OTHER VOLKSWAGEN SERVICES AND THEY WERE SURPRISED AS WELL. MOST OF THEM SAID ONLY 1 CALIPER THAT'S WEIRD. THIS IS AN ISSUE THAT I BELIEVE IS MORE PROMINENT THAN THE APPROPRIATE 1000 CARS OUT OF 60K OR MORE THEY SOLD IN THE US. I DON'T BELIEVE THEY USE ONE SUPPLIER/MANUFACTURER FOR AN APPROPRIATE 1000 CARS IN US. PEOPLE ARE SPENDING THOUSANDS OF DOLLARS TO REPAIR A VEHICLE THAT VOLKSWAGEN IS RESPONSIBLE FOR. MY BRAKE CALIPER COULD HAVE LOCKED UP AT ANY MOMENT AND I COULD HAVE HARMED SOMEONE OR MYSELF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185482March 9, 2019STEERING, WHEELS
KEY INJECTION CYLINDER NOT ALLOWING ME TO START MY CAR. I PARKED MY CAR IN MY DRIVEWAY AND REMOVED THE KEY. LATER IN THE DAY I WENT TO START MY CAR AND MY KEY WOULD NOT FIT IN THE KEY CYLINDER. I LIKE IOKKED INSIDE THE KEY AREA AND THERE WAS A WHITE PLASTIC PIN BLOCKING THE KEY. MY STEERING WHEEL AND FRONT WHEELS WERE ALSO LOCKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED WITH TWO PARTS TO BE CHANGED AT A COST OF $840. THE CAR DOESN'T EVEN HAVE 60,000 MILES. IS THERE A RECALL FOR THIS?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185501March 9, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
UPON ENTERING THE FREEWAY MY CAR STALLED OUT AND LOSS POWER. TOOK TO THE NEARBY DEALERSHIP. WAS TOLD IT WAS THE ECM CONTROL MODULE WHICH WILL COST ME $1697.00 TO FIX . IT'S A FIVE DAY FIX AND MY CAR WONT RETURN UNTIL WEDNESDAY. 2016 VW PASSAT ELECTRICAL ENGINE MISFIRE. DEALERSHIP IS VW OF ONTARIO THE CAR IS THERE NOW. SINCE THERE IS A RECALL I'M WONDERING ABOUT REIMBURSEMENT. THE COMPUTER MODULE OF A CAR DOWN NOT USUALLY GO OUT AT 100K MILES. VEHICLE WAS IN MOTION. CONTACT ME AT [XXX]. MY NAME IS [XXX]. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184876March 7, 2019ENGINE
DURING AN UNRELATED SERVICE, MY ENGINE WAS DIAGNOSED WITH A TIMING CHAIN PROBLEM. THE SERVICE PERSONNEL INDICATED THAT MY TIMING CHAIN HAS EXTENSIVE WEAR AND WILL FAIL AT SOME POINT IN THE NEAR FUTURE. THE ENGINE ONLY HAS 75,000 MILES. THIS SHOULD NOT BE HAPPENING WITH THE LOW MILES ON THE VEHICLE. UPON RESEARCH, I FOUND THAT A GOOD NUMBER OF OTHER VOLKSWAGEN VEHICLES ARE HAVING THE SAME ISSUE. VOLKSWAGEN HAS DENIED ANY ASSISTANCE WITH THE PROBLEM. THIS IS A SAFETY ISSUE AND A DEFECT WITH THE ENGINE. I FEEL THAT A RECALL SHOULD BE DONE BY VOLKSWAGEN TO REMEDY THE MANY VEHICLES WITH THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0