Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11196925April 17, 2019
SERVICE BRAKES
PASSAT BRAKES STARTED SQUEALING AT AROUND 9000 MILES. WHEN SERVICED AT DEALER THEY STATED BRAKES WERE FINE. SQUEALING CONTINUED TO 20K MILES. AGAIN SERVICED AT DEALER AND SAID BRAKES WERE FINE. SQUEELING EVENTUALLY STOPED BUT AFTER NOTICING SEVERE VIBRATION IN STEERING WHEEL DURING FREEWAY DRIVING AND WHEN APPLYING BRAKES, I STOPPED AND TOOK TO NEARBY MECHANIC TO INSPECT. HE REPORTED ROTORS ARE WARPED AT 26K MILES. THIS SHOULD NOT HAPPEN WITH A NEW CAR WITH LIGHT USE. SINCE 3 YEARS JUST PASSED CAR JUST EXITED WARRANTY STATUS. THIS PROBLEM MIGHT BE DUE TO THE ADAPTIVE CRUISE CONTROL FEATURE AS IT TENDS TO APPLY THE BRAKES HARD DURING NORMAL DRIVING IF SET TO SETTING NUMBER 1. TO AVOID HARD BRAKING, I HAVE TO KEEP THE ADAPTIVE CRUISE AT SETTING 3 WHICH IS WHAT I'VE BEEN DOING WHEN I DO USE IT. STILL, THIS SEEMS TO BE A RECURRING ISSUE IN PASSATS AS APPARENT ON SEARCH BOARDS ONLINE. VW SHOULD UPGRADE THEIR ADAPTIVE CRUISE CONTROL FIRMWARE AND REPLACE IMPACTED OWNERS BRAKES, ROTORS AND CALIPERS. BRAKES SHOULD NOT START GOING OUT A 9K MILES AND HAVE WARPED ROTORS AT 26K MILES. THE DEALER SHOULD HAVE CAUGHT THIS PROBLEM WHILE I WAS STILL UNDER WARRANTY INSTEAD OF REPORTING NO ISSUES AND PASSING INSPECTION REPORTS FALSELY. MAKE PEOPLE SAFE, RECALL THIS SAFETY ISSUE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196756April 16, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE, AN ERROR MESSAGE FOR THE DRIVER ASSIST SYSTEM WAS DISPLAYED, AND THE TIRE PRESSURE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED VOLKSWAGEN OF GAINESVILLE (3737 N MAIN ST, GAINESVILLE, FL 32609,(352) 578-2554) AND WAS INFORMED THAT AN UNKNOWN SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES BEGAN AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196817April 16, 2019
SERVICE BRAKES
NORMAL HEEL TOE RELATIONSHIP BETWEEN GAS PEDAL AND BRAKE IMPOSSIBLE. WHILE DRIVING, I WENT TO STEP ON BRAKE. POSITION OF PEDAL WAY AHEAD OF GAS PEDAL. RESULT I WAS PUSHING DOWN ON FIRE WALL. WHEN I TRIED TO STEP ON BRAKE, MY FOOT WAS TRAPPED BEHIND THE BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196191April 15, 2019
UNKNOWN OR OTHER
PUSH TO START ENGINE FAILING TO START CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196210April 15, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
FUEL FILLER DOOR OPENS INTERMITTENTLY. NOT GOOD WHEN ATTEMPTING TO FILL CAR WITH GAS, AND THE DOOR WON'T OPEN. THERE IS NO MANUAL RELEASE FOR THIS, AND YOU WOULD HAVE TO BREAK PARTS TO GET TO THE FUEL FILLER CAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196090April 14, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
HAD FUEL MODULE RECALL FIXED AT DEALERSHIP AND 5 MONTHS LATER THE PROBLEM IS BACK THE FIX FOR THE RECALL DOES NOT WORK OR LAST NEEDS TO HAVE ANOTHER RECALL PUT OUT ON THE 2008 VOLKSWAGEN PASSAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195748April 12, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE BELTWAY AT 60 MILES AN HOUR, THE CAR SUDDENLY LOST ALL ELECTRICAL POWER AND THE ENGINE SHUT DOWN. I WAS NOT ABLE TO STEER OR BRAKE OR ACCELERATE. I COASTED TO THE SIDE OF THE HIGHWAY, PUT THE CAR IN PARK AND RESTARTED IT AND DROVE IT HOME WITHOUT INCIDENT. DEALER COULD NOT FIND AN ERROR CODE. TWICE SINCE THEN, THE ELECTRICAL AND SYSTEM HAVE SHUT DOWN WITHOUT WARNING WHILE THE CAR WAS RUNNING WHILE IDLING AT A TRAFFIC LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195884April 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TONY VOLKSWAGEN (94-1299 KA UKA BLVD, WAIPAHU, HI 96797, (808) 680-7170) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195537April 11, 2019
AIR BAGS, ELECTRICAL SYSTEM
MY VEHICLE WAS MAKING A TICKING SOUND WHEN TURNING, THEN OUT OF NOWHERE A ERROR MESSAGE CAME UP THAT SAID ERROR AIRBAG, AND THE AIR BAG LIGHT CAME ON. I LOOKED UP TO SEE IF IT WAS A RECALL, SINCE I BOUGHT THE VEHICLE USED, IT IS FOR THE CLOCKSPRING, WHEN I USED THE VIN SEARCH IT DID NOT SO AS AN ACTIVE RECALL FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195264April 9, 2019
ENGINE
TIMING CHAIN SKIPPED. 82,000 MILES ON THE CAR. WHEN IT WAS STATIONARY IT WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194701April 8, 2019
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING, THE VEHICLE STARTED TO JERK, THE RPMS DECREASED, AND THE VEHICLE DECELERATED. ALSO, THE CHECK ENGINE, EPC, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF WALDORF (LOCATED AT 2282 CRAIN HWY, WALDORF, MD 20601, (301) 843-1234) WHERE IT WAS DIAGNOSED THAT THE CONNECTION FROM THE FUEL PUMP DETACHED AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194749April 8, 2019
UNKNOWN OR OTHER
THE TIMING CHAIN TENSIONERS HAVE GONE OUT ON MY VEHICLE. THE VEHICLE MAKES A NOISE WHEN ACCELERATING MAKING IT UNDRIVEABLE. THE DEALERSHIP STATES THE REPAIRS ARE NOT COVERED UNDER THE VW TIMING CHAIN SETTLEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194301April 6, 2019
AIR BAGS
"TAKATA RECALL" AIR BAG LIGHT IS ON WHEN I STARTED VEHICLE UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193929April 4, 2019
FUEL/PROPULSION SYSTEM
ON A TUESDAY OR WEDNESDAY IN EARLY JUNE 2017, I WAS ACCELERATING FROM ABOUT 20 MILES/H TO 40 MILES/HOUR ON BRADDOCK ROAD EASTBOUND WHILE ON ITS BRIDGE CROSSING THE CAPITAL BELTWAY (I-495 IN VA) WHEN THE VEHICLE SUDDENLY JOLTED FORWARD. NO OTHER INDICATORS WENT ON AT THE TIME, BUT THE CHECK ENGINE LIGHT ILLUMINATED THE NEXT TIME I STARTED THE VEHICLE. I TOOK THE VEHICLE TO VW OF FREDERICKSBURG (VA) FOR DIAGNOSIS AND REPAIR. AT THE TIME, IT WAS ON ITS FIRST REPLACEMENT LOW PRESSURE FUEL PUMP/CONTROL MODULE SET THAT WAS INSTALLED AT PRIORITY VW OF CHESTER, VA, IN LATE SEPTEMBER 2014. REPLICATION OF THE JUNE 2017 PROBLEM TOOK JUST A DAY IN THE SHOP, BUT DIAGNOSING THE CORE ISSUE AND REPLACING THE ASSOCIATED PARTS TOOK ANOTHER 5 WEEKS. THE FUEL PUMP AND CONTROL MODULE HAD TO BE REPLACED UNDER ANOTHER RECALL, PLUS A PORTION OF THE 1ST REPLACEMENT FUEL PUMP LODGED IN THE FUEL LINE RUNNING FROM THE FUEL TANK TO THE ENGINE. THAT REQUIRED REPLACEMENT OF SEVERAL FUEL LINES AND ASSOCIATED FUEL SYSTEM COMPONENTS. THE RELEVANT PORTION OF THE FINAL BILL TOTALED OVER $2000. THE $470 PORTION COVERING THE LOW PRESSURE FUEL PUMP AND ITS CONTROL MODULE WERE TAKEN CARE OF BY VW OF AMERICA, BUT THE $1500-1600 PORTION COVERING THE REST OF THE FUELING SYSTEM WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193567April 3, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
EVERYTHING ON MY STEERING WHEEL STOPPED WORKING( BUTTONS, HORN, ETC.) PASSENGER AIRBAG LIGHT IS ON AS WELL. DOES NOT WORK WHEN THE CAR IS MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193485April 2, 2019
FUEL/PROPULSION SYSTEM
RECALL ID 280936 I HAVE CONTACTED VW ABOUT THE RECALL, I FILED A REIMBURSEMENT CLAIM, BUT THEY HAVE NOT BEEN ABLE TO APPROVED IT BECAUSE I FIXED MY CAR ON MY OWN, I TOOK MY CAR TO A MECHANIC WHEN THE PROBLEM OCCURRED, THEY COULD NOT FIX THE PROBLEM, THEN I TOOK TO ANOTHER MECHANIC, THE PROBLEM WAS NOT FOUND, SO I TOOK TO VOLKSWAGEN WHERE THEY COULD NOT FIND THE PROBLEM. AFTER THAT I CONTACTED MY BROTHER'S MECHANIC SO CHECKED IT AND HE FOUND THE PROBLEM. HE WORKS ON HIS OWN SO BOUGHT THE PARTS AND PAID HIM CASH. I HAVE NOT PROOFS ABOUT THE PAYMENTS BECAUSE I PAID THE PARTS CASH. I WOULD LIKE TO KNOW WHAT CAN I DO ABOUT THIS CASE. ATTACHED IS A LETTER FROM THE VW WITH THE CASE # . I ALREADY TOLD VW THAT I CANNOT PROVIDE PROOFS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192880April 1, 2019
AIR BAGS
AIRBAGS ERRORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192548March 30, 2019
AIR BAGS
I SAW THE RECALL ON THIS WEBSITE EARLIER THIS YEAR SO I MADE AN APPOINTMENT WITH MY LOCAL VOLKSWAGEN DEALERSHIP. WHEN I ARRIVED, THE SERVICE MANAGER SAID THEY DID NOT HAVE THE PARTS. I ASKED IF THERE WAS A LOANER VEHICLE BECAUSE I DRIVE 100 MILES PER DAY TO WORK AND I DO NOT FEEL SAFE. THEY JUST LOOKED AT ME AND SAID , 'UH...NO'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192599March 30, 2019
SUSPENSION
WINTER OF 2019, MY REAR COIL SPRING BROKE. MY CAR WAS PARKED IN MY DRIVEWAY AND TURNED OFF. I WAS LOADING MY BACKSEAT WITH MY WORK SUPPLIES WHEN THE BREAK OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192664March 30, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
TOOK CAR IN FOR RECALL ON AIR BAGS DROVE HOME 3 MINUTES FROM DEALER.NEXT MORNING CAR DIES OUT IN THE MIDDLE OF BUSY INTERSECTION AND WILL NOT RESTART NEARLY CAUSING AN ACCIDENT 3 BLOCKS FROM HOME. DEALER SAYS THEY DID NOTHING TO ENGINE. AND WOULD CHARGE ME 175.00 TO DIAGNOSE . VW HAD THIS PROBLEM WITH EARLIER YEAR PASSAT VEHICLES WHEN POWER WAS INTERRUPTED AND WOULD CAUSE FUEL PUMP FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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