Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11229509July 5, 2019
STEERING
MY STEERING WILL LOCK UP AND FAIL, BUT THEN AFTER I RESTART THE CAR A COUPLE TIMES IT WORKS AGAIN. THEN IT FAILS WITHOUT WARNING. I GET THE AUDITORY ALERT AS WELL AS A SOLID RED STEERING WHEEL ON THE DASH. THERE IS A RECALL ON 130 OF THIS EXACT CAR, BUT WHEN I DO A VIN SEARCH IT IS NOT INCLUDED. THE CURRENT RECALL NUMBER IS 08V577000, AND I WANT TO KNOW ABOUT GETTING MY VIN INCLUDED SINCE ITS THE SAME FAILURE. IT HAS ALREADY BEEN TO THE SHOP 3 TIMES TO BE CORRECTED, BUT ONLY IN THE STEERING WHEEL, NOT IN THE STEERING BOX AS INDICATED ON THE RECALL. MY WIFE WAS DRIVING IT WHEN IT FAILED, BUT WAS IN HER PATIENTS NEIGHBORHOOD WHEN IT LOST POWER STEERING (LIKELY WITHIN THE 5 MPH SPEED FOR IT TO FAIL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229463July 4, 2019
ENGINE
WHILE DRIVING THE CAR AT HIGHWAY SPEEDS IT STALLS AND THE EPC LIGHT COMES ON. THIS HAS HAPPENED MANY TIMES WHILE MERGING WITH OTHER TRAFFIC AND CAN BE VERY DANGEROUS. I HAVE SPENT WELL OVER $1000 TRYING TO GET THIS PROBLEM FIXED, AND THE PROBLEM STILL REMAINS. EVEN THE VW DEALERSHIP DOSE NOT HAVE AN ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229000July 2, 2019
ELECTRICAL SYSTEM
CAR WAS OFF AND PARKED. CAN'T GET KEY INTO IGNITION. STEERING WHEEL IS LOCKED IGNITION LOCK CYLINDER. IGNITION ISSUES SEEM TO BE COMMON IN VW'S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229079July 2, 2019
ENGINE
I DON'T DRIVE MY CAR OFTEN AS I WORK FROM HOME AND TRAVEL OUT OF TOWN ALL THE TIME. I ONLY HAVE 16K MILES ON MY CAR DESPITE OF OWNING IT FOR 3 AND A HALF YEARS. RECENTLY, THE CHECK ENGINE SIGN SHOWED UP ON THE DASHBOARD. THE ISSUE CAME OUT TO BE WITH THE FAILED BANK 1 OXYGEN SENSOR 1. IT'S PRETTY RARE FOR A CAR WITH LESS MILEAGE TO HAVE SUCH ISSUES. AS I'M OVER THE THREE YEAR MARK, THE FIX WAS NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228620July 1, 2019
SUSPENSION
ON MARCH 27, 2019, DURING A STATE SAFETY INSPECTION, THE RIGHT REAR COIL SPRING WAS SHOWN TO BE FRACTURED. IT WAS REPAIRED BY NISSAN OF SOMERSWORTH, NH ON JUNE 29, DURING A REAR BRAKE REPAIR, THE LEFT COIL SPRING WAS FOUND TO BE FRACTURED. REPAIR NOT YET DONE. I THINK IT IS MORE THAN A COINCIDENCE THAT BOTH FRACTURE WITHIN A 3 MONTH PERIOD. THEY WERE POORLY MANUFACTURED. CURRENTLY THERE IS A RECALL FOR OTHER VW MODES HAVING FAULTY REAR COIL SPRINGS. I THINK THIS MODEL AND YEAR REQUIRES A RECALL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228401June 29, 2019
ELECTRICAL SYSTEM
SPEEDOMETER READS 2 MPH LOWER THAN ACTUAL SPEED AT 70 MPH AS MEASURED BY RADAR INSTRUMENTS ON ROAD AND MY GPS WHICH READS THE SAME AS THE RADAR. I ALSO AM DRINKING A LOANER VEHICLE OF THE SAME MAKE AND MODEL AND READS 1 MPH SLOWER AT 70 MPH. ALSO HAVE HAD MANY PROBLEMS WITH THE VEHICLE AIR CONDITIONING. THEY ALSO LIED ABOUT THE FUEL ECONOMY POSTED ON THE WINDSHIELD. IT IS CONSISTENTLY LOWER THAN THE MILEAGE LISTED BOTH FOR CITY, HIGHWAY, AND AVERAGE. THIS IS ALSO TRUE ON THE LOANER VEHICLE. ALMOST LIKE THE DIESEL EMISSIONS PROBLEM THEY HAD WITH MY 2015 PASSAT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223004June 27, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. UPON INSPECTION, THE CONTACT DISCOVERED OIL ON TOP OF THE ENGINE. CAMEL BACK VOLKSWAGEN (1499 E. CAMEL BACK RD, PHOENIX, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222143June 24, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE VEHICLE MADE AN ABNORMAL BANGING SOUND. THE CONTACT DROVE THE VEHICLE HOME AND INFORMED THEIR PARTNER ABOUT THE SOUND. THE CONTACT'S PARTNER LOOKED UNDER THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE COIL SPRING WAS FRACTURED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,192.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222223June 24, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY 2013 VW PASSAT, THE AIRBAG LIGHT CAME ON, ON THE DASHBOARD AND STARTED BEEPING. WHEN I PULLED INTO MY GARAGE, I NOTICED THAT THE HORN NO LONGER WORKED AND NONE OF THE STEERING WHEEL FUNCTIONS WORK ANYMORE. I HAVE ONLY 56,718 MILES ON THE CAR AND THE VW DEALER SAYS IT IS NOT COVERED UNDER A RECALL AND I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR BECAUSE MY WARRANTY DEDUCTIBLE IS $500. THIS IS A SAFETY ISSUE AND VW SHOULD BE REQUIRED TO REPAIR THESE AIRBAG ISSUES, NOT US, THE CONSUMER. THIS IS NOT SOMETHING WE (THE CONSUMERS) ARE CAUSING, THIS IS A VW QUALITY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222339June 24, 2019
AIR BAGS, ELECTRICAL SYSTEM
TAKATA INFLATOR MAYBE. IN 2015 MY VEHICLE WAS TBONED BY ANOTHER VEHICLE, TO WHERE THE IMPACT EVEN CAUSED MY CAR TO SPIN, YET NO AIRBAG WAS DEPLOYED, EVEN THE POLICE AT THE SCENE WERE WONDERING WHY MY AIRBAGS DID NOT GO OFF... FAST FORWARD TO YRS LATER MY CAR READS AIRBAG ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221556June 20, 2019
UNKNOWN OR OTHER
CHILD LOCK NOT SAFE EASY OPEN CHILD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221154June 19, 2019
ENGINE
2008 VOLKSWAGEN PASSAT WAGON TIMING CHAIN BROKE WHILE DRIVING ON INTERSTATE CAUSING ENGINE FAILURE, 160K MILES. VERY SCARY!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220986June 18, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
UPDATE JUNE 2019 - NOW MY CAR HAS 53,000 MILES. MY REPLACED CLOCK SPRING HAS FAILED AGAIN. NO HORN, OR STEERING WHEEL CONTROLS AND THE AIRBAG LIGHT IS ON. THIS IS 8 MONTHS/10 MILES AFTER I HAD IT REPLACED. THIS IS A SAFETY ISSUE. I AM REQUESTING THAT DOT NHTSA INVESTIGATE A SAFETY ISSUE WITH CLOCK SPRING PART ON MY 2015 VW PASSAT, WHICH CONTROLS BOTH THE AIR BAGS AND THE HORN. I PURCHASED THE CAR NEW IN SEPT 2015. I STARTED MY CAR WITH 42,500 MILES AND THE AIRBAG LIGHT CAME ON AND STAYED ON. THE VEHICLE WAS STATIONARY IN A FLAT PARKING LOT THE FIRST TIME I NOTICED THE AIR BAG LIGHT. WHEN I DROVE THE VEHICLE AND TURNED THE STEERING WHEEL THERE WERE CLICKING NOISES COMING FROM THE STEERING WHEEL AREA. WHEN I GOT HOME, I GOOGLED A COUPLE POSSIBLE CAUSES AND SCHEDULED THE VEHICLE IN TO A MECHANIC. BEFORE I COULD GET VEHICLE IN FOR SERVICE, THE HORN AND OTHER STEERING WHEEL CONTROLS WENT OUT. I WAS LEFT WITHOUT AIRBAGS AND A HORN ON A VEHICLE THAT I DRIVE DAILY. THE MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218032June 5, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG AND CATALYTIC CONVERTER MALFUNCTION INDICATORS ILLUMINATED. ALSO, A SPEED WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HANLEES HILLTOP VOLKSWAGEN (LOCATED AT 3255 AUTO PLAZA, RICHMOND, CA 94806, (510) 283-6300), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 171,700. *BF CONSUMER STATED AIR BAG SIGN IS ON WAS TOLD NEEDS $2,000 REPAIRS CATALYTIC CONVERTER NOT ABLE RE PAIR $2500 REPAIRS THE BRAKE SYSTEM ALWAYS ON. NOT ABLE TO SUSTAIN REPAIRS ON THE CAR AND FEEL MY SAFETY IS IN DANGER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217861June 4, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD AND THEN TOWED TO THE OWNER'S RESIDENCE. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). JOE HOLLAND VOLKSWAGEN (150 MACCORKLE AVE SW A, SOUTH CHARLESTON, WV 25303, (304) 744-1561) WAS CONTACTED, BUT DID NOT RESPOND WITHIN A REASONABLE TIMEFRAME TO ADDRESS THE TWO RECALL REPAIRS. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217867June 4, 2019
AIR BAGS
BROKEN CLOCK SPRING AIR BAGS NOT WORKING WITH LIGHT ILLUMINATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217568June 3, 2019
STEERING
WHEN PARKED OR WHILE DRIVING THE STEERING COLUMN LOCKS UP CAUSING THE CAR TO LOSE THE ABILITY TO STEER OR WILL AUTOMATICALLY SHUT THE CAR OFF WHILE IN TRAFFIC!! THERE HAVE BEEN SEVERAL ON LINE COMPLAINTS ABOUT THIS SAME ISSUE AND VOLKSWAGEN REFUSES TO ACKNOWLEDGE THIS FAULTY PART WHICH NOT ONLY ENDANGERS THE DRIVER AND PASSENGERS BUT EVERYONE OUT ON THE ROAD IN THE CAR'S PATH. I HAVE UPLOADED THE OTHER COMPLAINTS ABOUT THIS VERY DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210614May 29, 2019
STRUCTURE:BODY
WE HAVE HAD TO REPLACE THE ACTUATORS ON THREE OF THE FOUR DOOR LOCKS OVER THE LAST TWO YEARS. THE LOCKS CEASED TO FUNCTION LEAVING US WITH A CAR WE COULD NOT LOCK. WHEN DRIVING THE ACTUATORS WOULD CONSTANTLY CLICK TRYING TO LOCK. THE LAST ONE WAS REPAIRED AT OUR EXPENSE ON 14 MAY 2019 ( WE PAID FOR ALL THREE REPAIRS )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210306May 28, 2019
SUSPENSION
ON THE WAY TO THE AIRPORT PULLING OUT INTO TRAFFICS. I HEARD A POUND NOICE AND MY WHOLE CAR VIBRATED. IT WAS LIKE A STING LOUD AND TENSION FILLED. WHEN WE CAME BACK TO HAVE IT LOOKED AT AND MY DEALERSHIP THEY SAY IT'S A COIL SPRING. IVE FOUND RECALLS ON THE VW 2015-2019 BUT NOT THE PASSAT. WELL. THE PASSAT HAS THE PROBLEM TOO PLEASE LOOK INTO TO THIS. VERY DISCONCERTING. I FEEL IT IS THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210421May 28, 2019
ELECTRICAL SYSTEM
CLOCK SPRING MALFUNCTION. WE HAD THE CLOCK SPRING COVER INSTALLED DUE TO RECALL, BUT THE CLOCK SPRING IS NOW INOPERATIVE WHICH CAUSES LOSS OF DRIVERS AIRBAG FUNCTIONALITY AND STEERING WHEEL ELECTRONIC CONTROLS. THE VEHICLE WAS BEING DRIVEN WHEN THE AIRBAG LIGHT CAME ON AND THE ELECTRONIC CONTROLS FAILED TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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