Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11315935March 3, 2020
ENGINE
LOUD SOUND WHEN VEHICLE IS IN IDLE. TOOK IT TO LOCAL MECHANIC AND THEY ARE SAYING IT NEEDS A TIMING CHAIN REPLACEMENT BECAUSE IT SKIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312133February 28, 2020
UNKNOWN OR OTHER
OIL CONSUMPTION PROBLEM. MY CAR KEEPS BURNING THROUGH OIL. NO SIGNS OF LEAKS EITHER. IT HAS ALREADY BEEN INSPECTED FOR LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311833February 27, 2020
UNKNOWN OR OTHER
MULTIPLE DASHBOARD LIGHTS INDICATING ERRORS IN THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311255February 24, 2020
SERVICE BRAKES, SUSPENSION
THE BRAKES AND ROTORS WENT TO SEEN AND THE CAR IS DRIVING FUNNY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310539February 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT CC. THE CONTACT STATED THAT AT START UP, THE VEHICLE SHUDDERED WITH THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A CRACKED INTAKE MANIFOLD. VYLETEL VOLKSWAGEN BUICK GMC: 40555 VAN DYKE AVE, STERLING HEIGHTS, MI 48313 (586) 977-2800, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309870February 18, 2020
ENGINE, UNKNOWN OR OTHER
HEATER COR CLOGGED. THE VEHICLE HAS 78XXX MILES. ON THE VOLKSWAGEN FORMS OTHER PEOPLE HAVE THE SAME ISSUE ALSO IN OTHER YEARS. IT IS THE SAME PART USED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309950February 18, 2020
POWER TRAIN
THE VEHICLE IS DISPLAYING ERRATIC SHIFTING BETWEEN GEARS AS WELL AS SLIPPING WHILE IN GEAR IN BOTH DRIVE AND MANUAL DRIVE MODE. THE TRANSMISSION FUNCTION IS PUSHING THE GHG EMISSIONS PAST THE PER DETERMINED LIMIT. THE CALIBRATION SOFTWARE V1979 DOES NOT APPEAR COMPLIANT WITH ITS EMISSIONS CERTIFICATION PER CERTIFICATE NUMBERS AVWXV02.02UA-005 AND AVWXV02.03UA-006 AND I CANNOT FIND A RECALL OR TSB ADDRESSING SOFTWARE V1979. MODE9 : CALIBRATION IDENTIFICATION TYPE 02 - VIN : [XXX] (ADDRESS E8) TYPE 04 - CALIBRATION ID : 06J906026DA 6987 (ADDRESS E8) TYPE 04 - CALIBRATION ID : 02E300051P 1979 (ADDRESS E9) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309665February 17, 2020
VISIBILITY/WIPER
POORLY DESIGNED HEATER CORE CLOGS PREMATURELY REGARDLESS OF MAINTENANCE RESULTING IN INABILITY TO DEFROST WINDSHIELD BEFORE OR WHILE DRIVING, ESPECIALLY IN COLDER CLIMATES. THIS VEHICLE HAS HAD COOLING SYSTEM FLUSHED AT 3 YEARS OF AGE, WELL IN ADVANCE OF RECOMMENDED INTERVAL AND, YET AS SEEN IN MULTIPLE COMPLAINTS ON COMPUTER SEARCH STILL HAS CLOGGED. 54,750 MILES ON A VEHICLE LESS THAN 5 YEARS OLD THAT WE CANNOT FEEL SAFE OPERATING DURING TEMPERATURES BELOW FREEZING DUE TO LIKELIHOOD OF CONDENSATION FROM OUR BREATHING FREEZING ON INSIDE OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309378February 15, 2020
AIR BAGS, ENGINE, UNKNOWN OR OTHER
RECALL UPDATE: CURRENTLY, INTAKE MANIFOLD NEEDS TO BE REPAIRED-ENGINE LIGHT ON-COST $1400.00. TOOK CAR TO DEALERSHIP FOR FUEL PUMP WAS TOLD IT WAS REPLACED BUT WOULD NOT GIVE EVIDENCE THAT IT WAS. SIDE FRONTAL AIR BAG NEVER REPLACED-WAS TOLD BY DEALERSHIP DID NOT NEED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308806February 12, 2020
AIR BAGS
THE AIRBAG CONTROL MODULE WENT BAD ON THIS VEHICLE WHEN THE CAR WAS ONLY FIVE YEARS OLD. VOLKSWAGEN HAS RECALLS ON OTHER VEHICLES AIR BAG CONTROL MODULES YET HAS NOT ISSUED ONE FOR THIS MAKE AND MODEL YET. VOLKSWAGEN IS CHARGING OVER $800 FOR PARTS AND LABOR TO FIX THE CONTROL MODULE. THIS IS NOT A COMPONENT THAT SHOULD BE BREAKING SO SOON ON THESE VEHICLES AND VOLKSWAGEN SHOULD HONOR REPLACING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308549February 11, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT LEASED A 2018 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HORN WAS INOPERABLE WITH THE IGNITION IN THE OFF POSITION. THE CONTACT STATED THAT WHILE ANOTHER VEHICLE WAS ATTEMPTING TO PARK AND GETTING EXTREMELY CLOSE TO THE VEHICLE, THE HORN PAD WAS DEPRESSED AND FAILED TO NOTIFY THE OTHER DRIVER OF THE CLOSE PROXIMITY TO THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE FAILURE MILEAGE WAS 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308570February 11, 2020
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING THE VEHICLE WOULD SUDDENLY SHUT OFF. THE MESSAGE "STEERING LOCK MODULE FAILURE" HAD DISPLAYED. THE VEHICLE WAS TOWED. THE VEHICLE WAS UNSAFE TO DRIVE DUE RANDOM STALLING. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WOULD SUDDENLY SHUT OFF AND ON SEVERAL OCCASIONS THE VEHICLE COULD NOT BE STARTED. DURING THE FAILURES THE MESSAGE "STEERING LOCK MODULE FAILURE" HAD DISPLAYED. THE VEHICLE WAS TOWED THE LOCAL DEALER SERRA OF TRAVERSE CITY(1747 S GARFIELD TRAVERSE CITY MI.) WHO DIAGNOSE STEERING LOCK MODULE FAULTY. THE MODULE WAS REPLACED BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308240February 10, 2020
ENGINE
TL* THE CONTACT OWNED A 2007 VW PASSAT SEDAN. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND SEEN FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED IMMEDIATLEY STOPPED THE VEHICEL AND ATTEMPTED TO OPEN THE HOOD BUT WAS UNABLE DUE TO THE FLAMES. THE CONTACT STATED HE BURNT HIS HANDS. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT WAS UNSURE IF A FIRE DEPARTMENT REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11307718February 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE FAILED TO SHIFT TO SECOND AND THIRD GEAR WHILE THE TRANSMISSION WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE UNABLE TO ASSIST WITH THE DIAGNOSTIC TESTING OR REPAIR OF THE VEHICLE. THE VOLKSWAGEN DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,125.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307250February 5, 2020
ENGINE
OUR 2016 VW PASSATT BOUGHT NEW FROM VW DEALER, WHILE DRIVING ALL OF A SUDDEN FEELS LIKE IT LOCKS UP TOTALLY DOWNSHIFT TO ALMOST NEUTRAL , LUCKILY HAS DONE IT MORE THAT 10 TIMES BUT AT SPEEDS OF ONLY UP TO 40 MPH.FEELS LIKE SOMETHING UNDERNEATH TOTALLY LOCKS UP, EITHER TRANSMISSION OR BRAKES, ENGINE DOES NOT SHUT OFF BUT STOPS YOU ALMOST TO COMPLETE STOP, AND THEN RELEASES WITHOUT ENGINE SHUTTING OFF . BROUGHT A FEW TIMES TO DEALER BUT SAYS COULD NOT REPLICATE. UNIT HAS APPROX 55,000 MILES NOW BUT HAS BEEN DOING SINCE UNDER 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307253February 5, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (HERITAGE VOLKSWAGEN CATONSVILLE 6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) FOR DIAGNOSIS AND REPAIRS. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE OR RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302726January 29, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE ELECTRICAL HOUSING FOR HEADLIGHT MELTDOWN CREATING POSSIBLY RISK OF FIRES. WAS DRIVING WHEN FEEL SOME BURNING SMELLING INSIDE THE CAR , NOTHING EL HAPPENED UNTIL STOP THE CAR , WHILE STOP THE CAR AND COMPLETED THE PURCHASES OF SOME GROSERAS WHEN RE START THE VEHICLE THE DASH BOARD LIGHT INDICATING LIGHT BULBS NEED TO BE HECK IS ON AFTER INSPECTION ALL LIGHT SEEMS LIKE IS WORKING OK BUT THE WARNING LIGHT STILL ON . AFTER MORE CLOSE INSPECTION AND GUIDE BY THE SMOKING/ BURNING SMELL DISCOVER SOME OF THE LECTRICAL CONNECTOR MELTED WITH THE ORIGINAL FACTORY LIGHT BULBS . MY CONCERN IS THE VEHICLE FACTOR SETUP CAN PRODUCE COMBUSTION AND MAKE THE VEHICLE CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302680January 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE CAR HAS STALLED MULTIPLE TIMES WHILE DRIVING. LIGHTS POP ON AND THE FUEL PUMP IS THE ERROR CODE, ALONG WITH MISFIRES. I HAVE HAD AT LEAST A DOZEN OR MORE CLOSE CALLS WITH THE STALL OUT AND FAILURE TO START UP, AND AT LEAST 2-3 TIMES I HAVE ALMOST BEEN SERIOUSLY INJURED OR KILLED DUE TO THE STALL OUT. IT STALLS WHEN ITS IN MOTION OR EVEN WHEN IT IS PARKED AND IS STARTING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301283January 23, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I AM NOT ABLE TO OPEN MY TRUNK VIA FOB, SWITCH ON THE DOOR NOR REMOTE. I HAVE READ THIS SEEMS TO BE A COMMON OCCURRENCE AFTER REAR LIGHT FAILURES. MY REAR LIGHTS, HEADLIGHTS, AND TURNING LIGHTS HAVE ALL BEEN REPLACED MULTIPLE TIMES WITHIN THE LAST FEW YEARS. I WENT INTO THE GROCERY STORE AND WHEN I ATTEMPTED TO OPEN THE TRUNK IT WOULDN'T OPEN. I HAVE REPEATEDLY TRIED AGAIN TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301347January 23, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
VEHICLE LOST POWER AND SHUT OFF WHILE DRIVING ON THE STREET AT APPROXIMATELY 20 MPH. I HAD DRIVEN ABOUT 1 BLOCK ON THIS STREET AFTER HAVING TURNED ONTO IT FROM ANOTHER STREET. WHEN THE CAR DIED, "STEERING WHEEL LOCKED" DISPLAYED ON DASH PANEL. CAR WOULD NOT START, STEERING WHEEL WOULDN'T MOVE BEYOND ABOUT 1" TO THE RIGHT. MESSAGE WOULD DISPLAY "STEERING WHEEL STILL LOCKED" OR "MOVE STEERING WHEEL." AFTER 40 MINUTES OF THIS ROTATION OF MESSAGES AND TRYING TO START THE VEHICLE, MOVED THE STEERING WHEEL UP AND DOWN. CAR FINALLY STARTED BUT ONLY FOR 3 SECONDS. BATTERY LIGHT WOULD COME ON. WAS ABLE TO START THE CAR SEVERAL TIMES DOING THIS AND MOVING IT 30 FEET TO SAFELY PARK ON THE SIDE OF THE ROAD. TEMPERATURE OUTSIDE WAS ABOUT 30 DEGREES F. FOR ABOUT 1 MONTH PRIOR TO THIS, I WOULD PERIODICALLY HEAR A TICKING SOUND AFTER REMOVING THE KEY FROM THE IGNITION. AFTER THE TICKING STOPPED, A MESSAGE WOULD DISPLAY ON THE DASH PANEL "STEERING COLUMN LOCKED. VISIT WORKSHOP!" IT WAS EXTREMELY COLD WHEN THIS HAPPENED, BUT IT DIDN'T HAPPEN EVERY TIME I TURNED OFF THE CAR, AND THE CAR STARTED FINE EACH TIME AFTER. OUTSIDE TEMP WAS IN THE TEENS (F) WHEN THIS TYPICALLY HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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