Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11321587April 20, 2020
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
MY FIANCE WAS TAKING A LEFT TURN CROSSING A BUSY ROAD DURING HOURS OF DUSK. HEADLIGHTS WERE ON. HE WAS NOT ABLE TO SEE THE OPENING OF THE ROAD WHEN TURNING AND DROVE OVER THE SIDE WALK AND CRASHED. FRONT AIR BAGS DEPLOYED AND WINDSHIELD CRACKED. 3 TIRED POPPED ALONG WITH OTHER FONT END BODY DAMAGE. I HAD JUST PURCHASED CAR FROM A DEALERSHIP A FEW MONTHS EARLIER. LATER I RESEARCHED ANY RECALLS ON MY VEHICLE AND A RECALL DEALING WITH HEADLIGHT ISSUES AND THE HEADLIGHTS ON MY VEHICLE NOT BEING ABLE TO BE ADJUSTED PROPERLY, CAME UP. IF THIS ISSUE WAS FIXED BEFORE I BOUGHT THE CAR, MY FIANCE WOULD HAVE NOT CRASHED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11321452April 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM
2013 PASSAT TDI SEL. EMISSION MODIFICATION AT 28,514 MILES. NOW 29,200 MILES ON ODOMETER. BOUGHT THE CAR LESS THAN A MONTH AGO. VEHICLE IS EQUIPPED WITH DIESEL MISFUELING GUARD. STOPPED AT GROCERY STORE AND ALSO FILLED UP DIESEL FROM SAM'S CLUB. DROVE 4 MILES DOWN THE ROAD AROUND 40 MPH AND ABOUT TO ENTER HIGHWAY WHEN GLOW PLUG INDICATOR STARTED FLASHING AND CHECK ENGINE LIGHT ILLUMINATED. HEARD SOME RATTLING AND THE ENGINE SHUT DOWN WITHOUT WARNING. COASTED OVER TO SHOULDER. WOULD NOT START. ABANDONED THE CAR FOR THE NIGHT. NEXT DAY I HAD THE CAR TOWED TO VW. THEY TESTED THE FUEL AND IT TESTED FINE. DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP. IT EXPLODED AND SENT SHRAPNEL THROUGH THE FUEL LINES AND FORWARD INTO THE ENGINE AND EXHAUST SYSTEM. ALSO SENT SHRAPNEL BACKWARDS INTO FUEL FILTER, FUEL TANK, AND LOW PRESSURE FUEL PUMP. $5500-$7500 REPAIR QUOTED IF NOT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321071April 14, 2020
SERVICE BRAKES
A LOT OF INDICATOR LIGHTS CAME ON IN MY DASHBOARD INCLUDING ABS CONTROL FAILURE AMONG OTHER INDICATORS. I HAD THIS DIAGNOSED AT MY LOCAL VW DEALERSHIP AND THEY SAID IT WAS A FAILURE IN THE ABS CONTROL/PUMP UNIT AND IT WOULD NEED TO BE REPLACED. IT WAS A $2,500 REPAIR. I DID RESEARCH ON THIS ISSUE ONLINE AND IT SEEMS TO BE A COMMON PROBLEM WITH VWS. THIS SAFETY RELATED PART FAILURE SHOULD BE COVERED UNDER WARRANTY OR RECALL GIVEN IT IS PART THAT HAS A HIGH FAILURE RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320425April 7, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ALONG WITH SEVERAL OTHER UNKNOWN WARNING LIGHTS. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD VOLKSWAGEN (3810 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) WHERE THE VEHICLE WAS DIAGNOSED WITH A FUEL PUMP FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,344.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320140April 3, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING 8 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DOUGLAS VOLKSWAGEN (491 MORRIS AVE, SUMMIT, NJ 07901) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319890March 31, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MINOR FRONT END COLLISION CAUSING EXPLOSION OF CAR CAUSING MY SON TO BURN TO DEATH
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#11319272March 25, 2020
FUEL/PROPULSION SYSTEM, SEATS
THE CAR STALLED IN THE ROAD. PULLED OVER. TURNED THE CAR OFF AND IT WOULD NOT RESTART FULL TANK OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319189March 24, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE HEATER CORE IN THESE CARS ARE HORRIBLE I'VE HAD MIND REPLACED 3 TIMES AND I HAVE TO GET ANOTHER HEATER CORE AND MY CAR FLOOR IS FULL OFF WATER AND IT KEEPS LEAKING AND THE WAY THE SOUND WHEN YOUR TAKING OFF I NOTICED THAT SOUND LIKE A MINI WEED EATER WHEN YOU PRESS ON THE GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319047March 23, 2020
ENGINE
TIMING CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318668March 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STRUCK A TREE AND CAUGHT ON FIRE. MY BROTHER IN LAW WAS KILLED.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#11317177March 10, 2020
FUEL/PROPULSION SYSTEM
THE TDI DIESEL TANK SLOSHES WHEN ACCELERATING FROM A STOP. THE NOISE IS A MAJOR NUISANCE. ARE THERE NO BAFFLES IN THE FUEL TANK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317235March 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT WAS ADVISED BY HER SISTER TO CHECK THE OIL LEVEL. THE CONTACT CHECKED THE OIL LEVEL AND NOTICED THAT THERE WAS NO OIL ON THE DIPSTICK. THE CONTACT ADDED OIL TO THE ENGINE. THE CONTACT STATED THAT A WARNING LIGHT WAS NOT DISPLAYED TO INFORM OF A LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO BARTLESVILLE CHRYSLER DODGE RAM JEEP LOCATED AT (3250 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006), WHERE THE VEHICLE WAS INSPECTED AND THE TECHNICIAN FOUND NO OIL LEAKS. THE VEHICLE WAS ALSO TAKEN TO DON THORNTON VOLKSWAGEN OF TULSA LOCATED AT (4240 S. MEMORIAL DR, TULSA, OK 74145) WHERE THE CONTACT WAS INFORMED THAT THE OIL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317363March 10, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MY 2013 VW PASSAT TDI HAS BEEN TO THE DEALERSHIP 3 TIMES FOR A CRANK BUT NO START CONDITION.FIRST TIME WHEN THE TOW TRUCK DRIVER DROPPED IT OFF IT STARTED RIGHT UP, SO WE PICKED IT UP AND WENT ON OUR WAY. THE SECOND TIME IT HAD A BAD FUEL LIFT PUMP THAT THEY REPLACED THE THIRD TIME A COMPLETE HPFP FAILURE THAT AT 151,000 MILES THEY WILL NOT TAKE CARE OF. AFTER LOOKING INTO THE PROBLEM I FIND OUT THAT THE FAULTY LIFT PUMP MAY HAVE CONTRIBUTED TO THE FAILURE AND IN CALIFORNIA THIS SEEMS TO BE A VERY COMMON PROBLEM. CAN YOU HELP IN ANY WAY? THANK YOU RON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317100March 9, 2020
AIR BAGS, SEAT BELTS
PASSAT WAS TRAVELING SOUTH WHEN ANOTHER VEHICLE RAN A STOP SIGN, TURNED NORTH INTO THE SOUTHBOUND LANE, AND HIT PASSAT ON PASSENGERS SIDE FRONT CAUSING CAR TO SPIN AND COME TO A STOP WHEN IT HIT FRONT CENTER INTO A LIGHT POLE. SEATBELTS DID NOT LOCK, AIRBAGS DID NOT DEPLOY, EVEN THOUGH ALL RECALLS HAD BEEN DONE IN SEPTEMBER. PASSAT WAS COMPLETELY TOTALED. INSURANCE ADJUSTER AND MECHANICS ADVISED US THAT AIRBAGS SHOULD HAVE DEPLOYED. DRIVER OF PASSAT WAS INJURED DUE TO FAILURE OF SAFETY FEATURES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11316739March 7, 2020
SUSPENSION
SQUEAKING IF SUSPENSION WHEN I GO OVER BUMPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316670March 6, 2020
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
VEHICLE MISSING ENGINE CRADLE AFTER BEING REPAIRED AT A CERTIFIED DEALER. VEHICLE MISSING SUBFRAME SCREW AFTER BEING REPAIRED AT CERTIFIED VOLKSWAGEN DESLERSHIP(STONE MOUNTAIN VW AND MARIETTA VW) BOTH LOCATIONS IN GEORGIA. VEHICLE WAS DRIVEN WITH DEFECT WITHOUT MY KNOWLEDGE. VEHICLE HAS MULTIPLE SETTLEMENTS. DEALERSHIP IN JACKSONVILLE, FLORIDA: O'STEEN VW, WAS CAUGHT SHREDDING RECORDS. COMPANY REFUSED TO PROVIDE VEHICLE VIN HISTORY. VEHICLE IS LOCATED AT O'STEEN VW, WITHOUT REPAIR. CAR HAS BEEN SITTING OVER 30 DAYS AND I HAVE BEEN STRANDED. PLEASE I
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11316411March 5, 2020
EXTERIOR LIGHTING
REVERSE LIGHTS STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316418March 5, 2020
ENGINE, STEERING, UNKNOWN OR OTHER
WHEN I TURN ON AC THE CAR LOSES POWER AND THE BATTER ICON AND CHECK ENGINE LIGHT COMES ON AND THE STEERING WHEEL LOCKS UP. AFTER I TURNED OFF AC AND ATTEMPTED TO RESTART CAR AFTER A FEW TRYS IT STARTED BACK UP AND THE CHECK ENGINE LIGHT WENT OFF.. THIS HAD NEVER HAPPENED BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316106March 4, 2020
ELECTRICAL SYSTEM
I WENT OUT TO START MY CAR ON SUNDAY AFTERNOON TO RUN ERRANDS BUT WHEN I PUT MY KEY IN THE IGNITION, I COULD NOT GET THE ENGINE TO START AND DIDN'T HEAR A CLICKING SOUND. THE CAR HAD NOT BEEN MOVED FROM THE DRIVEWAY FOR ABOUT A DAY. ALL OF THE LIGHTS, RADIO AND DASHBOARDS WORK FINE AND ARE FULLY OPERATIONAL BUT I GET NOTHING FROM THE ENGINE..I HAD TO TAKE IT TO THE DEALERSHIP AND THEY SAID IT WAS A FAULTY ELECTRONIC CONTROL MODULE. THE TOTAL COST OF THE REPAIR IS $1,200 AND THEY ARE NOT EVEN CERTAIN IF IT CAN BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315861March 3, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAR BATTERY IS FINE, THE CAR SHUTS OFF IMMEDIATELY WHEN PUSHING ON BRAKE, LEAKS BRAKE FLUID, CANNOT KEEP RUNNING, CANNOT GET TO VW TO GET THE CURRENT 4 RECALLS TAKEN CARE OF UNLESS I CAN PAY FOR TOWING, CAN'T RUN BECAUSE OF FUEL PUMP AND THE APPARENT ISSUES VW IS HAVING ALREADY ON OTHER 2010 MODELS BRAKE SYSTEM, THIS IS THE SAME YEAR AND IT IS OBVIOUS THAT THE PASSAT 2010 ARE HAVING THE SAME ISSUES WITH THE ABS! VOLKSWAGEN WILL NOT TO THE VEHICLE EVEN THE ISSUE OF INABILITY TO DRIVE IS DUE TO THE RECALL OF FUEL PUMP AND THE NOT YET RECALLED 2010 PASSAT BRAKES (ABS) , CAUSING IT TO SHUT OFFF. THE ELECTRICAL GOES HAYWIRE. SORRY FOR NON TECH TERMS BUT THIS IS WHAT IS GOING ON, IT IMMEDIATELY SAYS SERVICE BRAKES THEN SHUTS OFF. BRAKE FLUID IS LEAKING, AS WELL AS COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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