Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11327705June 8, 2020
SERVICE BRAKES
ABS INTERMITTENTLY COMES ON WHEN BRAKES ARE BEING USED UNDER REGULAR PRESSURE. SOMETIMES WHEN TRYING TO STOP AT A LIGHT OR SLOWING DOWN WHEN A CAR IS TURNING IN FRONT OF ME, THE ABS COMES ON AND THE CAR DOES NOT STOP AS IT SHOULD. I HAVE ALMOST HIT THE BACK OF A CAR IN FRONT OF ME BECAUSE THE ABS CAME ON WHEN THE CAR NORMALLY WOULD HAVE JUST STOPPED AS USUAL. THIS PROBLEM HAS BEEN INTERMITTENT FOR ROUGHLY 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327752June 8, 2020
ENGINE, VISIBILITY/WIPER
MY 16 BOUGHT A CAR FROM BOMMARITO VW HAZELWOOD, THEY TOLD US IT HAD PRIOR ENGINE WORK AND THE CUSTOMER COULDN'T PAY FOR THE CHARGES SO THEY SOLD US THE CAR. WHEN TEST DRIVING WE HEARD A CLUNK EVERY TIME YOU WOULD EXCEL. THE SALESMAN SAID IT WAS STUFF IN THE TRUNK. COME TO FIND OUT THERE ARE NO MOTOR MOUNTS HOLDING THE MOTOR AND THE MOTOR GOES UP IN THE AIR WHEN YOU GIVE THE CAR GAS, THE MOTOR HIT THE EXHAUST AND BROKE IT. THERE IS NO WAY THIS CAR PASSED INSPECTION WITH A MOTOR HANGING THERE, YOU CAN'T SEE THROUGH THE BACK WINDOW BECAUSE THE TINT IS SO BAD. A DEALERSHIP SHOULD NOT OF SOLD A VEHICLE WITH A MOTOR LIKE THIS, IT'S A BIT DANGEROUS TO PUT A YOUNG GIRL IN. IT HAS TAKEN ME TWO WEEKS FOR SOMEONE TO CALL ME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327524June 6, 2020
UNKNOWN OR OTHER
PARK DISTANCE CONTROL WITH NO VEHICLES CLOSE WILL AUTOMATICALLY OPERATE, THIS THEN LEADS TO THE AUTOMATIC BRAKING SYSTEM WANTING TO STOP THE CAR. THIS BOTHERS ME AT 70MPH WITH NO CARS WITHIN 500 FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327586June 6, 2020
EXTERIOR LIGHTING
WHEN DRIVING OR STATIONERY THE DRIVER SIDE LOW BEAM LAMP GOES ON/OFF BY ITSELF. I HAVE THE HEADLAMP SWITCH SET ON AUTO POSITION I REPLACE THE BULB BUT THE PROBLEM PERSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326974June 2, 2020
AIR BAGS, WHEELS, EXTERIOR LIGHTING
TIRES: FRONT DRIVER-SIDE TIRE BLOWN, "DONUT" SPARE ON THE CAR CURRENTLY, WITH A 50 MPH SPEED LIMIT. FRONT PASSENGER-SIDE TIRE HAS A BUBBLE IN THE SIDEWALL. THERE ARE 2 OPEN RECALLS - ONE FOR THE AIR BAG, AND ONE FOR THE HEADLIGHTS, THAT NEED TO BE RESOLVED. I'VE BEEN TRYING TO GET THE RECALLS ADDRESSED SINCE NOVEMBER OF 2019. EVERY TIME I MAKE CONTACT WITH SOMEONE AT VOLKSWAGEN, I'M TOLD I WILL GET A CALL BACK BUT I NEVER DO. IN NOVEMBER OF 2019, I WAS TOLD THERE WAS A BACKLOG OF RECALL WORK, AND WAS GIVEN NO TIME FRAME WITH REGARD TO WHEN I WOULD BE ABLE TO BRING MY CAR IN FOR SERVICE. FOR THE TIRES (FOR WHICH I HAVE A PAID PROTECTION PLAN), I WAS TOLD TODAY (6/2/20) THAT THE EARLIEST I CAN COME IN IS JUNE 16TH. I USE MY CAR REGULARLY, AND AM NOT COMFORTABLE DRIVING IT IN ITS CURRENT CONDITION UNTIL THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326828June 1, 2020
AIR BAGS
WHILE DRIVING ON A CITY STREET, THE AIRBAG LIGHT WAS ACTIVATED IN MY VEHICLE. UPON REVIEW OF THE VEHICLE NO FUNCTIONS ON THE STEERING WHEEL ARE WORKING OR THE HORN. MY VEHICLE WAS RECALLED IN THE PAST DUE TO THE CLOCK SPRING NOT WORKING AND TAKEN TO GET FIX. THE SAME CLOCK SPRING ISSUE ARE OCCURRING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326432May 29, 2020
ENGINE
DRIVING HOME FROM WORK ON A BUSY ROAD WHEN ALL THE SUDDEN MY CAR STARTS TO SHAKE AND THEN THE EPC LIGHT CAME ON ENGINE STARTED FLASHING. I'VE READ A BUNCH OF THREADS WITH VOLKSWAGEN HAVING THIS ISSUE. [XXX] VEHICLES. YOU WERE FUNDED BY [XXX] HITLER NO WONDER. Y'ALL HAVE TO TAKE SOME RESPONSIBILITY ONCE IN A WHILE FOR ALL THE SHADY [XXX] Y'ALL ARE TRYING TO PULL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326454May 29, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT DURING COLD WEATHER, THE VEHICLE VIBRATED EXCESSIVELY WHEN STARTED. THE CONTACT STATED THAT AFTER WARMING UP THE VEHICLE AND DRIVING FOR APPROXIMATELY 30 MINUTES, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD THEN RESTART SEVERAL MINUTES LATER. BAY RIDGE VOLKSWAGEN (8910 4TH AVE, BROOKLYN, NY 11209, (718) 351-7000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326103May 27, 2020
POWER TRAIN
THE AUTOMATIC TRANSMISSIONS USED IN THE B6 VOLKSWAGEN PASSAT 2.0T ALONG WITH SEVERAL OTHER VW MODELS ARE NOTORIOUSLY PROBLEMATIC. THERE WAS A RECALL ON THE TRANSMISSION CONTROL UNIT NEEDING A SOFTWARE UPDATE WHICH WAS DONE ON MY VEHICLE, HOWEVER THIS DOES NOT ADDRESS THE REAL ISSUE WITH THESE TRANSMISSIONS. THE WIDESPREAD AND MORE SERIOUS ISSUE WITH THESE TRANSMISSIONS IS THE VALVE BODY ASSEMBLY PART OF THE TRANSMISSION CAUSING HARD SHIFTS USUALLY BETWEEN FIRST AND SECOND OR THIRD AND FOURTH GEAR. THESE HARD SHIFTS CAUSE THE ENTIRE CAR AND IT'S PASSENGERS TO JERK VIOLENTLY DURING UPSHIFTS AND SOMETIMES DOWNSHIFTS BETWEEN THESE GEARS. AT ONLY 91,000 MILES AND WELL TAKEN CARE OF MY CAR HAS DEVELOPED THIS PROBLEM BETWEEN THIRD AND FOURTH GEAR MAKING IT FEEL VERY DANGEROUS AND UNSETTLING FOR THE DRIVER AND PASSENGERS OF THE VEHICLE WHEN GETTING UP TO SPEED ESPECIALLY ON ON-RAMPS TO THE HIGHWAY. I ALSO WANT TO MENTION THAT THIS PROBLEM HAS DESTROYED MY MOTOR MOUNTS AS WELL. VW SHOULD TAKE RESPONSIBILITY FOR THIS DEFECTIVE PART OF THE TRANSMISSION SIMILAR TO THE WAY HONDA DID WITH THEIR ODYSSEY, ONLY THIS DOES NOT REQUIRE THE WHOLE TRANSMISSION TO BE REPLACED LIKE WITH THE ODYSSEY. THIS IS AN ENORMOUS SAFETY CONCERN THAT NEEDS TO BE ACKNOWLEDGED AND ADDRESS BY VOLKSWAGEN, THE LARGEST AUTOMOBILE MANUFACTURER IN THE WORLD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11325904May 25, 2020
EXTERIOR LIGHTING
YESTERDAY MORNING MY CAR NOTIFIED ME TO CHECK MY LEFT LOW BEAM. AFTER LOOKING AT IT I NOTICED THAT I WAS OUT. I WENT OVER TO A PARTS STORE AND BOUGHT THE BULB. I REPLACED IT, AND WORKED AFTER WIGGLING IT AROUND. THIS MORNING I TURN ON MY CAR TO THE SAME NOTIFICATION ON MY CAR. I WALK OUT AND NOTICE THAT THE BULB IS OUT AGAIN. I OPEN THE HOOD OF MY CAR AND NOTICE A LITTLE SMOKE COMING FROM THE LOW BEAM AREA. WHEN I HAD PULLED OUT THE LOW BEAM BASE WITH THE BULB STILL ATTACHED SOME SMOKE WAS COMING OUT OF THE CONTACTS. AFTER SOME RESEARCH I HAVE SEEN MANY PEOPLE HAVE HAD THIS EXACT ISSUE AND TURNS OUT THAT THE MODULE MELTS THE CONTACTS OF THE SOCKET, RESULTING IN LOSING CONNECTION. I'M LUCKY THAT I MANAGED TO PULL THE BASE OUT IN TIME. IF I HAD NOT OPENED MY HOOD A FIRE COULD POTENTIALLY HAVE STARTED. THIS IS A SERIOUS ISSUE AS THIS IMPEDES THE DRIVER'S VISIBILITY TO DRIVE WHICH CAN RESULT IN AN ACCIDENT WHETHER IT'S WITH THEMSELVES OR ANOTHER DRIVER ON THE ROAD.. OR FAR WORSE A CYCLIST AT NIGHT. NOT TO MENTION YOU CAN RECEIVE A TICKET FOR HAVING A HEADLIGHT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325500May 21, 2020
ENGINE
THE EPA & CARB REQUIRED MODIFICATIONS TO MY DIESEL VEHICLE THAT ON READING THE TECHNICAL DETAILS IN THE REQUIRED PAPERWORK, MY VEHICLE ACTUALLY POLLUTES SLIGHTLY MORE AFTER THE FIX! LESS MILEAGE, LESS POWER, POLLUTES SLIGHTLY MORE. CONTACTED EPA & CARB MANY TIMES TO ASK THEM TO EXPLAIN THE EMISSIONS AFTER THEIR 'FIX,' NEVER RETURNED EMAIL OR CALL. NOTING OTHER CAR MAKERS USING THE SAME ENGINE CONTROL UNIT FROM BOSCHE, THOSE CARS WERE EITHER MADE EXEMPT OR GIVEN A SOFTWARE FIX (NO HARDWARE MODIFICATIONS LIKE VW). IT SEEMS LIKE VW DRIVERS ARE BEING PUNISHED BECAUSE VW LIED. OTHER CAR MAKERS WHO GOT CAUGHT (ALL BOSCHE EDC17 ENGINE COMPUTERS), ADMITTED TO EPA AND JUST PAID THE FINES IMMEDIATELY TO EPA, UNLIKE VW. REALLY, IT SEEMS LIKE EPA AND CARB ARE PUNISHING THE END CONSUMER BECAUSE VW LIED. I GET 300 TO 400 FEWER MILES A TANK, SLIGHTLY WORSE EMISSIONS... WHAT GIVES? GOOD FOR FUEL TAX THOUGH. WOULD LIKE AN INVESTIGATION INTO CORRUPTION OF CARB AND EPA AS IT SEEMS THE SECOND TDI FIX IS FOR GOVERNMENT / CALIFORNIA EGO. PLEASE REFERENCE PAGE 8 OF THE ATTACHED PDF AND LOOK AT ALL THE EMISSIONS, WHY DID CARB JOIN SOME OF THE MEASUREMENTS TOGETHER? WHAT ARE THEY TRYING TO HIDE? SIMPLE MATH WILL SHOW YOU THAT THE NEW MEASUREMENTS EQUAL THE OLD FEDERAL NUMBERS ONCE YOU JOIN THE SAME MEASUREMENTS TOGETHER. WHAT WAS ACCOMPLISHED? MY CAR PERFORMS WORSE AT 300 LESS MILES A TANK. YEP, LOOKING WHOLISTICALLY, 300 MILES LESS PER TANK IS ACTUALLY WORSE FOR THE ENVIRONMENT YET GREAT FOR FUEL TAX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324812May 16, 2020
ENGINE, UNKNOWN OR OTHER
I GOT 09 4 MOTION CC 3.6. I HAD READ SPENT CLOSE TO 6G AND NOBODY CAN FIX THE ACCELERATION WHEN START. VERY FRUSTRATED CHANGE CATALYTIC CONVERTERS CHANGE OTHER THINGS I BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324358May 13, 2020
AIR BAGS
I RECEIVED THE CALL SO I WOULD LIKE TO KNOW HOW I CAN CONTACT YOU OR WHEN I COULD MAKE AN APPOINTMENT TO TAKE MY CAR THANK YOU VERY MUCH MY CAR HAS LIGHTS ON AIR BAGS BRAND I WOULD LOVE TO BRING MY CAR AS SOON AS POSSIBLE THANK YOU VERY MUCH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324052May 10, 2020
ELECTRICAL SYSTEM, STEERING
TRYING TO START CAR AND WON'T TURN ON WITH KEY ALL MY KEYS DON'T WORK SAYS STEERING WHEEL LOCK DEFECTIVE CAN'T GET MY CAR TO TURN MY RADIO ON I AM PARKED IN MY DRIVE WAY AND CAN'T EVEN TOW IT TO DEALER NOW BECAUSE IT WON'T GO INTO NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323419May 5, 2020
ENGINE, POWER TRAIN
VW FOUND OUT THAT THE TIMING CHAIN IS DEFECTIVE IN THEIR VW CC 2.0 T ENGINE. THIS PART CAN GO OUT AT ANYTIME. IF YOU ARE TRAVELING AT A HIGH SPEED YOU CAN BE FATALLY INJURED IF THIS TIMING CHAIN GOES OUT. IT HASN'T HAPPENED BUT I WAS WARNED. WITH THE SOLUTION OF A 3800.00 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323082May 3, 2020
FUEL/PROPULSION SYSTEM, STEERING
WAS DRIVING FINE ONE DAY AND THEN THE NEXT WEEK I DROVE IT...STARTED TO SEE LEAKS UNDER MY CAR AND I DIDN'T HAVE THE AC ON. IT GOT HARD TO TURN...FELT STIFF. WAS NOTICING THAT I WAS STARTING TO PAY MORE IN POWER STEERING FLUID TO KEEP MY CAR GOING. CONSIDERING I ONLY HAD IT 3MONTHS SINCE FIRST TIME I NOTICED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322983May 1, 2020
WHEELS
CAR DEALER CLAIMED THEY HAD FIXED ALL NECESSARY REPAIRS TO CAR THAT I HAD SAID WERE NEEDED PRIOR TO ME PURCHASING. THE INDICATOR LIGHTS WENT OFF AS SOON AS CAR GOT MOVING. CONTACTED AUTO DEALER WHO SAID THEY WOULD TAKE IT BACK IN AND GET IT TAKEN CARE OF. THEN REFUSED TO WORK ON CAR, TOLD ME TO TAKE IT TO MECHANIC NEAR ME AND SEND THEM THE INFORMATION TO HAVE IT COVERED. THEN REFUSED TO PAY FOR REPAIRS TO CAR. DUE TO THEIR INCORPORATION AND REFUSALS NEARLY RESULTED IN ACCIDENT WHEN CAR TIRE BLEW OUT WHILE DRIVING THROUGH TOWN. CAR WAS GOING AT LOW ENOUGH SPEED TO STOP BEFORE MORE DAMAGES COULD TAKE PLACE. NOW DEALER REFUSING TO EVEN TALK TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322817April 30, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 25-30 MPH THE ENGINE STALLED. THE CONTACT STATED THAT THE FIRE EMITTED FROM UNDER THE HOOD AND WITHIN A MOMENT THE ENGINE WAS ON FIRE. THE QUINCY FIRE DEPARTMENT WAS PRESENT AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT ADVISED THAT THE FIRE STARTED IN THE FUEL LINE. THE VEHICLE WAS TOWED. THE CONTACT'S INSURANCE COMPANY DESTROYED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11322577April 28, 2020
AIR BAGS, WHEELS
NO AIR BAG DETECTED IN THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322383April 27, 2020
ELECTRICAL SYSTEM
THE RADIO/VIDEO MONITOR ON THE DASH GOES BLACK AND NO SOUND AND NO BACKUP CAMERA WILL ENGAGE AFTER DIFFERENT PERIODS OF TIME THE MONITOR COMES BACK ON THIS PROBLEM HAS NOT BEEN CORRECTED WITH DAYS OF SERVICE AT THE VW DEALERSHIP OVER TWO WEEKS AT THIS TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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