Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11341691July 27, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED ON SEVERAL OCCASIONS. RECENTLY, THE VEHICLE FAILED TO RESTART. THE CONTACT'S SON HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS PREVIOUSLY TAKEN TO TEAM VOLKSWAGEN (3990 E LINCOLN HWY, MERRILLVILLE, IN 46410) HOWEVER, THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE OR PROVIDED A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341328July 24, 2020
UNKNOWN OR OTHER
THIS IS REGARDING THE AIR CONDITIONER (AC). I PURCHASED A USED 2015 VOLKSWAGEN PASSAT FROM PEARSON CHRYSLER JEEP DODGE ON FEB.16, 2020; ODOMETER READING WAS 54454. I DID NOT TEST DRIVER THE CAR BEFORE I PURCHASED IT. THAT WAS A BIG MISTAKE. WHEN I PICKED THE CAR UP A FEW DAYS LATER, THE SALESPERSON TURNED THE AC ON HIGH SPEED. I TURNED IT OFF AND HE TURNED IT BACK ON. I TURNED IT OFF AGAIN. IT APPEARED HE WAS HIDING SOMETHING. IT WAS FEBRUARY. I DID NOT NEED THE AC ON. MY SON AND I WAS QUICK TO NOTICE THIS NOISE THAT SOUNDED LIKE A HOT WATER HEATER NOISE. DESCRIPTION: THE NOISE IS LIKE A SMALL HOT WATER HEATER MAKES WHEN THE WATER TEMPERATURE IS COOL AND THE HEATER COMES ON TO INCREASE THE TEMPERATURE SO THAT THE WATER IS HOT AGAIN. THE NOISE CONCERNING THE AC CONTINUED. IN MARCH, PEARSON HAD VOLKSWAGEN KIA SERVICE MY VEHICLE. ACCORDING TO THE INVOICE FROM WB VOLKSWAGEN KIA, THEY INSTALLED A/C DYE. THE NOISE WAS VERY LOW. IN MAY I NOTICED THE AC WAS NOT COOLING MY CAR. I DROPPED MY CAROFF AT PEARSON SERVICE DEPT.ON JUNE 3 &JUNE 10. PEARSON INVOICE STATED, "SUBLET VEHICLE TO WB VOLKSWAGEN, VW. FOUND CONDENSER FAULTY, VOLKSWAGEN EVACUATED A/C SYSTEM, REMOVED AND REPLACED CONDENSER, RECHARGED A/C TO PROPER LEVEL. RECHECKED. OK" THE NOISE IS STILL THERE. I FIND THIS INTERESTING, THE INVOICE IN MARCH WAS DOCUMENTED FROM VOLKSWAGEN KIA AND THE SECOND INVOICE FROM PEARSON FOR THE RECORD, A SERVICE REP. IN THE SERVICE DEPT. AT PEARSON TOLD ME THAT THEY DO NOT WORK ON FOREIGN CAR. I WOULD LIKE THE NOISE TO CEASE PERTAINING TO THE AIR CONDITIONER. I HAVE NEVER HAD THIS ISSUE WITH AIR CONDITIONER IN CARS THAT OWNED IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340968July 22, 2020
ENGINE
THE CAR IS BURNING OIL AT AN ALARMING RATE. I HAVE TO ADD 4 QUARTS OF OIL BETWEEN OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340182July 18, 2020
AIR BAGS, ELECTRICAL SYSTEM
WHEN I WAS DRIVING ON THE FWY MY AIRBAG LIGHT CAME ON AND MY DOOR LOCK ARE KEEP GOING OFF AS IF IM HITING THE LOCK BUTTON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339307July 14, 2020
PARKING BRAKE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND GOING UPHILL, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. AN AUDIBLE SOUND WAS HEARD AND THE PARKING BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND SHIFTED THE VEHICLE INTO PARK. THE CONTACT WAS THEN UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES BEFORE THE VEHICLE SHIFTED OUT OF PARK AND INTO DRIVE. THE VEHICLE WAS THEN DRIVEN TO THE RESIDENCE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF CLARKSVILLE (406 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338169July 8, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337828July 7, 2020
FUEL/PROPULSION SYSTEM
I HAVE A GAS LEAK COMING FROM THE TOP OF THE GAS TANK. VERY HEAVY FUMES COMING IN THE CAR AND AROUND THE CAR. WHEN THE CAR IS IN MOTION AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337662July 6, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DRIVER'S AIR BAG WARNING LIGHT ILLUMINATED. HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 872-0033) WAS CONTACTED AND INFORMED MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,305.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337346July 3, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING AND TRYING TO STOP IT APPEARS THAT BRAKES/ABS ARE NOT FUNCTIONING PROPERLY. ABS, TPMS, TRACTION CONTROL, SRS WARNING LIGHTS HAVE COME ON FOR THE SECOND TIME IN JUST A FEW MONTHS SPAN. DEALER SAID IT WAS FAULTY ABS WHEEL SPEED SENSORS BOTH TIMES (BOTH REAR). IT APPEARS THAT IT IS THE SAME ISSUE AS NHTSA ID NUMBER: 11265312. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331744June 30, 2020
ELECTRICAL SYSTEM
IT WAS TELLING ME IN THE MESSAGE CENTER THAT MY REAR LEFT BLINKER WAS OUT I REPLACED IT THEN MY BLINGER BRAKE LIGHT WAS OUT AND TAIL LIGHT ON THE OUTTER LEFT WUATER I REPLACED THE WHOLE ASSEMBLY AND STILL NOTHING BUT I'M NOT RECEIVING ANYTHING IN THE MESSAGE CENTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331767June 30, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP HAS GONE OUT. VOLKSWAGEN INDICATES MY PARTICULAR CAR DOESN'T QUALIFY UNDER THE RECALL FOR THE RECALL REPORT 17V-509. THIS IS AN OBVIOUS ISSUE WITH THE 2009 PASSAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331240June 27, 2020
FUEL/PROPULSION SYSTEM
WHILE THE VEHICLE IS PARKED THE FUEL PUMP CONTINUES TO RUN AFTER TURNING ENGINE OFF; THE ISSUE DISAPPEARS IF THE ENGINE IS STARTED THEN TURNED OFF; FAN LIKE NOISE COMES FROM UNDER THE RIGHT-REAR WHEEL WHILE THE FUEL PUMP RUNS WITH THE ENGINE OFF; THIS ISSUE IS SIMILAR TO RECALL CAMPAIGN NUMBER 17V509000, OR VW RECALL NUMBER 20AE; BATTERY DRAINED AND THEN ENGINE WAS NOT ABLE TO START; *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330287June 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING THE ABS LIGHT CAME ON (CONSTANT SPEED, HIGHWAY, DRY CONDITIONS), DISABLING CRUISE CONTROL. THE AIRBAG LIGHT THEN CAME ON. THEN THE TIRE SENSOR LIGHT AND FINALLY THE STEERING WHEEL LIGHT AND EXCLAMATION POINT ICON NEXT TO THE STEERING WHEEL LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330331June 23, 2020
AIR BAGS, ELECTRICAL SYSTEM
I HAD TURNED MY CAR ON AND NOTICED MY AIRBAG LIGHT HAD COME ON AND ALL MY CONTROLS AND HORN HAD STOPPED WORKING. THIS IS A MAJOR SAFETY ISSUE. I TOOK IT INTO A REPAIR SHOP AND THEY SHOWED ME A RECALL THAT HAPPENED IN 2015. THE RECALL SAID THE AIRBAG CLOCK SPRING MAY FAIL AND THAT THIS COULD EFFECT ALL CONTROLS, INCLUDING THE HORN. (NHTSA CAMPAIGN NUMBER: 15V483000) THEY ASKED ME TO LOOK INTO THIS BEFORE FIXING. SO, I CALLED THE VOLKSWAGEN SERVICE CENTER TO CHECK, AND UNFORTUNATELY MY CAR WAS NOT COVERED UNDER THIS RECALL, EVEN THOUGH IT SAYS 2012-2014 VOLKSWAGEN PASSAT THE COST OF THIS HAPPENING TO MY CAR IS OVER $800.00. NOTHING I DID TO MAKE THIS HAPPEN, IT JUST HAPPENED. I AM BAFFLED THAT THIS WAS A RECALL IN THE PAST AND ONLY COVERED A CERTAIN AMOUNT OF VINS. CLEARLY, MY CAR AND OTHERS (BASED OFF OF THE OTHER COMPLAINTS I HAVE READ) ARE HAVING THIS SAME SAFETY ISSUE THAT VOLKSWAGEN IS LIABLE FOR BUT NOT TAKING IT INTO ACCOUNT. I AM VERY UPSET KNOWING THEY WILL NOT COVER THIS COST. WHAT IS THE POINT OF HAVING A RECALL IF THEY ONLY FIX A FRACTION OF THE CARS? VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329987June 22, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I PURCHASED MY CAR NOVEMBER 20TH 2019 WITH 85,000 MILES AND 10 WEEKS LATER WHEN IT BROKE DOWN I WAS TOLD I HAD NO WARRANTY AND THEY SAY THEY ONLY SELL USED CERTIFIED WITH WARRANTY USED VEHICLES AND I WAS FORCED TO PAY 25,00 DOLLARS AND WHEN I PICKED MY CAR UP 11 DAYS LATER MY EXTRA KEY FOB WAS MISSING AND I WAS TREATED SO INCREDIBLY BAD.MY LOAN WAS SUPPOSED TO BE PROCESSED ASAP AND I SPOKE WITH THE BANK AND EVERYTHING WENT THRU AND THEN LITHIA MOTORS TOOK MY LOAN DOCS FROM WHEN I SIGNED ON NOVEMBER 20TH AND THEY COPIED THEM AND PUT THE DATE FOR NOVEMBER 21ST AND I DO HAVE THE DOCUMENTS FROM MY CAR INSURANCE COMPANY AND THE CALL WAS RECORDED WITH MY SELF THE EMPLOYEE AT LITHIA AND MY INSURANCE COMPANY AS WE GIVE INFORMATION ABOUT THE LOAN AND CAR I WAS PURCHASING AND CONSIDER LITHIA MOTORS DOES NOT ALLOW VEHICLES TO LEAVE THE LOT UNLESS A BINDER IS IN THERE POSITION. AND NOW THE FUEL SYSTEM HAS HAD ISSUES AND MY VEHICLES NOT RUNNING AND I FEAR THE LASH BACK FROM THEM SINCE THEY ABOUT TO BE SERVED WITH A LAWSUIT FROM MY LAWYER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329526June 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAR HAS COOLANT ISSUES, HAD POWER STEERING SYSTEM REPLACED, NOW THERE'S A GAS LEAK, REPLACED GAS CAP LOSS OF POWER SUSPENSION IS HORRIBLE NOW EVERYTIME I REFUEL THE CAR STRUGGLES TO TURN ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329326June 17, 2020
ENGINE
MY VOLKSWAGEN PASSAT HAS FALLEN TO AN ISSUE MANY OTHERS HAVE FALLEN. IT APPEARS THE TIMING-CHAIN TENSIONER FAILED CAUSING THE TIMING-CHAIN TO JUMP. WHEN THIS HAPPENS THE VALVES CAN BEND AND ALSO RUIN THE CYLINDERS. THE ERROR CODE IS P0016. VW WEST BROAD IS RECOMMENDING A REPAIR OF $5,100 DOLLARS. AFTER DISCUSSING WITH VW OF AMERICA THEY WILL NOT COVER AS IT IS OUTSIDE OF THEIR EXTENDED WARRANTY 100,000 MILES OR DECEMBER OF 2019. MY CAR IS APPROXIMATELY 111K MILES AND 6 MONTHS PAST THE DATE. I WAS NOT MADE AWARE OF THIS ISSUE SO I COULD NOT BE PROACTIVE IN FIXING THE TENSIONER. THEY EVEN REDESIGNED THE TIMING-CHAIN TENSIONER BECAUSE THE OLD ONE IS FAULTY. I AM LUCKY I WAS ABLE TO MAKE IT HOME FROM MY DAY TRIP THIS PAST WEEKEND AND THAT THE ISSUE DID NOT TAKE PLACE WHILE DRIVING. I WAS IN A PARKING LOT ON TOP OF A MOUNTAIN. IT TOOK 4 OR SO SECONDS TO START WHICH WAS ABNORMAL, BUT PROCEEDED TO RUN. THE CHECK ENGINE LIGHT CAME ON, BUT I WAS ABLE TO PROCEED HOME. SEVERAL DAYS LATER I TRIED STARTING THE CAR TO BRING TO THE SHOP, BUT IT NO LONGER STARTS AND I HAD TO GET IT TOWED. AT THIS POINT, I AM PREPARED TO SEND IT TO THE JUNK YARD BECAUSE THE COST OF THE REPAIR IS BEYOND THE VALUE OF THE VEHICLE. MORE INFORMATION ABOUT THIS ISSUE CAN BE FOUND AT THIS LITIGATION WEBSITE WHERE THEY SETTLED. HTTPS://WWW.TIMINGCHAINLITIGATION.COM/ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329365June 17, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
HAVE REPLACED NUMEROUS PARTS ...THE EPX LIGHT KEEPS COMING ON WHICH MAY REFERENCE TO THE OIL PUMP BOLT FAILING...CRANKSHAFT AND CAM SHAFTS CODES KEEP COMING ON EVEN THOUGH THEY WERE REPLACED...TRANSMISSION SHIFTING SLIGHTLY HARD.. OVERHEATING EVEN THOUGH NEW PARTS WERE INSTALLED...AIR BAG LIGHT STAYS ON..BRAKES HAVE BEEN BLEED OVER 10 TIMES AND ARE STILL TOO SOFT CAUSE ME TO BRAKE AT A FURTHER DISTANCE TO AVOID A WRECK....I AM ON A FIXED INCOME AND CANT AFFORD A MASSAGE BILL TO FIX IT AND VW IS AWARE OVER THESE YEARS OF THE ISSUES AND WONT RECALL TO REPAIR ANY OF THE ISSUES...I HAVE ALL RECEIPTS FOR THE PARTS REPLACED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328576June 12, 2020
ENGINE, UNKNOWN OR OTHER
PURCHASED THE CAR AT 62K ENGINE TIMING CHAIN WENT OUT AT 72K I'M VERY FRUSTRATED THEY ARE NOT COMMUNICATING WITH ME ON ANYTHING AND NOBODY IS HELPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328093June 10, 2020
FUEL/PROPULSION SYSTEM
AS I DRIVE THE CAR "HESITATES". ITS ALMOST AS IF IT ACCELERATES AND DECELERATE ON ITS OWN. AS I LOOK ONLINE I SEE THERE WAS A RECALL REGARDING THIS ISSUE AS ITS A FUEL PUMP BUT AS I CALL THE DEALERSHIP THEY STATE THERE IS NO RECALL ON MY SPECIFIC VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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