Volkswagen Passat Complaints

7,897 consumer complaints on file.

#8006366March 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CONSUMER NOTICED THE ENGINE RPM'S IDLING HIGH WHILE STOPPED AT LIGHT, SOON AFTER THE VEHICLE STARTED SMOKING, THE CONSUMER TURNED THE VEHICLE OFF BUT IT WOULD NOT SHUT OFF AND WAS STILLL IDLING HIGH RESULTING IN THE ENGINE CATCHING ON FIRE. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8006295March 25, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WAS DRIVING 25MPH WHEN FILM STARTED DEVELOPING ON WINDOWS. DRIVER WAS NOT ABLE TO SEE OUT OF WINDSHIELD. HAD SMELLED ANTIFREEZE INSIDE VEHICLE. DROVE TO DEALERSHIP AND WAS INFORMED BY MECHANIC THAT HEATER CORE HAD FAILED, CAUSING ANTIFREEZE TO LEAK, WHICH CAUSED THE FILM ON WINDOWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759759March 25, 2002
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
SECOND TIME THIS HAS HAPPENED. LAST REPORT TO NHTSA WAS 6/17/01 JB. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759700March 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I HAVE COMPLAINED TO THE DEALER AT 20,000 MILES AND AT 40,000 MILE THAT THE TRANSMISSION DOWNSHIFTS VERY HARSHLY AT TIMES. THE DEALER STATED THIS IS NORMAL??? AND IF I WANTED THEM TO LOOK AT IT, I WOULD HAVE TO PAY FOR IT UP-FRONT, AND THAT THE POWERTRAIN WARRANTY WOULD COVER IT ONLY IF THEY FOUND SOMETHING WRONG. THE SUNROOF HAS A "BROKEN TRACK" AFTER 40,000 MI. IT COSTS MORE TO FIX IT THAN IT DID TO BUY IT! IS THIS A PROBLEM THROUGHOUT ALL VW'S?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006010March 20, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN ENGINE GETS HOT STEAM ENTERS INSIDE OF VEHICLE WHICH FOGS UP WINDOWS. CAUSE COULD NOT BE IDENTIFIED. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759531March 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE STARTS TO STALL WHEN YOU ACCELERATE AT HIGHER SPEEDS. EVERY TIME TAKEN TO THE DEALER, HE SAYS THE AIR FILTER IS SOAKED W/WATER. HE HAS NO EXPLAINATION. FINALLY ADMITTED THAT THERE ARE "SEVERAL" CARS THROUGHOUT THE COUNTRY W/THIS PROBLEM. HIS LAST SOLUTION (FROM VW) WAS TO REMOVE THE SNOW GRILL (WHICH MAKES NO SENSE & DID NOT CORRECT THE PROBLEM). IT IS TERRIFYING TO TRY & PASS A CAR ON A 2 LANE ROAD OR IN THE MIDDLE OF A 5 LANE EXPRESSWAY & HAVE YOUR CAR START TO STALL . THE AIRBAG DEFAULT LIGHT HAS ALSO COME ON TWICE. PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759498March 18, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EVERY PASSAT OWNER I HAVE TALKED TO (5) INDICATED THIS PART HAD FAILED. RECALL? NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759390March 15, 2002
AIR BAGS:SIDE/WINDOW, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
AIRBAG FAULT INDICATOR STAYS ILLUMINATED. DEALER INDICATES THAT THE PASSENGER SIDE, SIDE-AIRBAG SENSOR IS BAD. VEHICLE HAS NEVER BEEN IN AN ACCIDENT. NORMAL WEAR AND TEAR. ONLY ROUTINE MAINTENANCE PERFORMED, WITH THE EXECPTION OF PASSENGER SIDE DOOR TRIM REPLACED AFTER ADHESION FAILED. THE RADIO HAS POOR FM RECEPTION AND NO AM RECEPTION. I ONLY INCLUDE THIS INFORMATION BECAUSE ANOTHER CONSUMER COMPLAINT (ODI ID: 840263) HAS INDICATED SIMILAR SYMPTOMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005710March 14, 2002
SUSPENSION:FRONT
THERE IS A NOISE IN FRONT, UNDERNEATH VEHICLE WHILE WHEELS ARE IN MOTION. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785910March 13, 2002
STRUCTURE
THE AIR DAM THAT PROTECTS THE TRANSMISSION/ENGINE BOTTOM, ONLY THE FRONT CENTER BOLT HAD BEEN ATTACHED. THE RIGHT AND LEFT BOLTS WERE NOT INSTALLED. DAM BROKE WHILE MOVING AND COULD GET WEDGED UNDER VEHICLE CAUSING A POTENTIAL ACCIDENT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005372March 12, 2002
SUSPENSION
WHILE DRIVING A GRINDING SOUND WOULD COME FROM FRONT WHEELS WHENEVER VEHICLE RAN OVER A SLIGHT BUMPS OR POTHOLES. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759205March 11, 2002
SUSPENSION:FRONT:CONTROL ARM
CLUNKING IN FRONT END GOING OVER IMPERFECTIONS IN ROAD AT LOW SPEED. SEEMS LIKE POSSIBLE CONTROL ARM FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759084March 8, 2002
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARM BUSHINGS ARE FAILING ON THE AUDI A4, THEY SHARE THE SAME FRONT SUSPENSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759031March 7, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PURCHASED CAR IN LATE DEC, 2001. HAVE TAKEN CAR IN FOR REPAIR ON 1/12/02 AND 1/16/02 FOR IT EMITTING EXCESS, RAW FUEL THROUGH EXHAUST SYSTEM. HAVE BEEN WAITING 7.5 WEEKS FOR THE REPAIR TO BE MADE. WAS TOLD BY SERVICE MANAGER THAT THEY'RE HAVING SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758944March 5, 2002
VEHICLE SPEED CONTROL
MY VW PASSAT HAS A PROBLEM WITH HESITATION UPON ACCELERATION. MY DEALER HAS HAD OTHER COMPLAINTS BUT VW OF AMERICA SEEMS UNAWARE OF IT AND HAS NOT PROVIDED A FIX. I AM CURRENTLY TALKING WITH VWOA AND WORKING MY WAY UP THE CHAIN OF COMMAND. PICTURE THIS: I AM LEAVING A GASOLINE STATION, ACCELERATE SLIGHTLY TO THE STATION EXIT, CHECK TRAFFIC IN THE CURB LANE ON A 45 MPH LIMIT CITY STREET, SEE THERE IS AMPLE ROOM TO MERGE IN FRONT OF THE NEAREST CAR, PRESS THE ACCELERATOR - AND NOTHING HAPPENS - FOR AS LONG AS 3 SECONDS! I NOW ACCOMMODATE FOR THE POSSIBILITY OF IT HAPPENING BY WAITING FOR A LARGE GAP IN TRAFFIC, SOMETIMES TO THE IRRITATION OF THE DRIVER BEHIND ME. IT IS VERY BOTHERSOME: AN ACCIDENT WAITING TO HAPPEN. WHEN THE PROBLEM DOES OCCUR, IT IS ALWAYS AT SLOW SPEED, AROUND 10 MPH, AFTER A SHORT ACCELERATION AND AFTER LIFTING MY FOOT FROM THE ACCELERATOR AND REAPPLYING PRESSURE. THE TACHOMETER IS AT 1000 RPM AND SITS THERE FOR 1 TO 3 SECONDS, THEN RISES QUICKLY TO THE POINT WHERE THE ENGINE SPEED ENGAGES THE TRANSMISSION AND ACCELERATION BEGINS. I HAVE TRIED PUMPING THE ACCELERATOR WHICH DOES NOT SEEM TO SHORTEN THE HESITATION TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758951March 5, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE TIMING BELT TENSIONER FAILS CAUSING THE BELT TO BECOME LOOSE AND FAIL PREMATURELY. VW IS AWARE OF THIS PROBLEM. THEY HAVE IN FACT ISSUED AN UPDATED PART THAT CORRECT THIS PROBLEM. HOWEVER I KNOW OF MANY PEOPLE WHO HAVE COMPLAINED ABOUT THE SAME PROBLEM, AND THIS SHOULD BE RECALLED. IT IS GOINGT O COST ME MORE THAN 1,500 DOLLARS TO FIX THIS AND I AM DOING IT MYSELF. IF I WERE TO HAVE TAKEN THIS TO THE DEALERSHIP IT WOULD BE DOUBLE THAT. WHEN THE BELT FAILS THE VALVES GET BENT. I LOVE THIS CAR, BUT HTIS IS A JOKE. THE WHOLE REASON I BOUGHT THIS CAR WAS SO I WOULD NOT NEED TO WORK ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004821March 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH ENGINE STALLING WHILE DRIVING AT ANY SPEED AND AT ANY TIME. VEHICLE BEEN TO THE DEALER ON FIVE OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004591February 26, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING, A LOUD GRINDING NOISE WOULD BE COMING FROM THE FRONT WHEELS. DEALER NOTIFIED AND INFORMED CONSUMER THAT FRONT ROTORS AND CALIPERS NEEDED TO BE REPLACED. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758369February 18, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
LACK OF INFORMATION PROVIDED TO CUSTOMERS ON SPECIAL NATURE OF 4 MOTION PASSAT DRIVING DURING A SKID IN WINTER CONDITIONS. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#758391February 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GUAGE INTERMITTENTLY DISPLAYS INCORRECT LEVELS. FOR INSTANCE, WILL ONLY SHOW 3/4 FULL AFTER FILLUP. ALSO, WILL SPORATICLY JUMP BETWEEN 1/4 FULL AND FULL ON OCCASION. DEALER STATES "UNABLE TO DUPLICATE. HAVE ALMOST RUNOUT OF GAS ON 4 OCCASIONS DUE TO PROBLEM. HAVE TALKED TO OTHER PASSAT OWNERS, AND MANY REPORT SAME OR SIMILAR PROBLEMS. CONCERENED ABOUT RUNNING OUT OF FUEL AND BEING STRANDED OR, MORE SERIOUSLY, FIRE HAZARD. PROBLEM FIRST STARTED TO OCCUR AROUND 45K MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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