Volkswagen Passat Complaints

7,897 consumer complaints on file.

#762322May 27, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
ELECTRONIC MIRROR TURNS COMPLETLY BLACK FROM DUSK TO DAWN WHEN AUTOS ARE FOLLOWING WITH HEADLAMPS ON. CAN CAUSE ACCIDENT AS NO VISIBILITY FROM MIRROR. VW ADVISED TO PUT TAPE ON SENSOR - 2002 MODEL CORRECTED WITH A SWITCH. SAME PROBLEM W/2001 JETTA. PLEASE HELP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565861May 23, 2002
EXTERIOR LIGHTING:HEADLIGHTS, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, TIRES, AIR BAGS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
CONSUMER STATED THE DRIVER SIDE HEADLAMP DID NOT ILLUMINATE THE ROAD PROPERLY, CONSUMER WAS INFORMED THAT THE HEADLAMP WAS OPERATING AS DESIGNED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762203May 23, 2002
STEERING:RACK AND PINION
BOLTS HOLDING STEERING RACK TO FRAME KEEP COMING LOOSE. THIS HAS HAPPENED 3 TIMES WITH THE FIRST AT ABOUT 18K MILES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010224May 21, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
WHEN TURNING WHEEL THERE WAS NOISE AT THE FRONT OF VEHICLE, DEALER DETERMINED THAT THE BUSHINGS NEEDED TO BE REPLACED.*AK. CONSUMER STATES HE REPLACED THE TIE ROD END. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762092May 20, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
1996 VOLKSWAGEN PASSAT WITH 40,000 EXSPEIENCED SUDDEN ALTERNATOR FAILURE. NEW BATTERY PREVIOUSLY INSTALLED. NO EXPLANATION REGARDING FAILURE. REPLACEMENT COST EXCEEDED $700.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762014May 17, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM BUSHING FAILURE, CAUSING ERRATIC HANDLING, DEGRADED SINCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761947May 15, 2002
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
THE AUTHORIZED VW DEALER WAS AWARE OF THE PROBLEM ON 03/23/2001 AND RECOMMENDED 2 UPPER CONTROL ARMS BE REPLACED. I CONTACTED VW WITH THIS INFORMATION DURING THIS TIME (VW CASE CASE# 10272316). INSTEAD OF REPAIRING THE UPPER CONTROL ARMS VW REPLACED THE LOWER CONTROL ARMS. THE CAR IS STILL IN NEED OF UPPER CONTROL ARMS AND VW WILL NOT COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009633May 13, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE WAS ENTERING HIGHWAY AND DUE TO TRAFFIC SPEEDING UP CONSUMER HAD TO ACCELERATE FASTER. ACCELERATOR PEDAL GOT STUCK BY SLAMMING DOWN ON IT. CONSUMER HAD TO REACH DOWN AND PULL PEDAL UP WHILE DRIVING. VOLKSWAGEN WILL BE CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009740May 13, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
RIGHT LOWER CONTROL ARM SHEARED OFF WHEEL ATTACHMENT, RESULTING IN LOSS OF CONTROL AND CRASH.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#785988May 7, 2002
SUSPENSION:FRONT:CONTROL ARM
THE CONSUMER STATES THE PROBLEM IS THE CONTROL ARM BUSHINGS BECAUSE THE CAR CREAKS OVER BUMPS AND WHEN BEING DRIVEN AROUND CORNERS ALSO WHEN YOU SIT DOWN IN THE CAR IT CREAKS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761651May 7, 2002
SUSPENSION:FRONT
HAVE CONTACTED VW CUSTOMER SERVICE AND REQUESTED FOR COVERAGE SINCE THIS IS QUITE A COMMON PROBLEM ON PASSAT. HOWEVER, VW REFUSED TO COVER, NOT EVEN HALF THE COST! OTHER PASSAT OWNERS HAVE AT LEAST GOT ALL PARTS COVERED BY VW! THE TOTAL COST SUM UP WITH UP TO $1000. THE MAIN PROBLEM HAPPENING IS BASICALLY I HEARD CONSISTENT CLUNKING NOISE WHEN TURNING UNDER LOW SPEED, GOING OVER A BUMP, AND OCCASIONAL BRAKING. ACCORDING TO WHAT I HAVE HEARD, THIS IS CALLED THE "LOWER CONTROL ARM FAILURE" AND THERE'S A BULLETIN IN VW THAT THIS IS RECOGNIZED AS A PROBLEM AND SERVICE PROVIDERS ARE INFOMED TO INSTALL PARTICULAR COMPONENTS TO FIX THE PROBLEM. I THINK THIS IS QUITE A CRITICAL PART FOR THE CAR AS WE DON'T WANT THE CAR TO LOSE CONTROL EXPECIALLY TURNING. AND THE MOST THING THAT PISSED ME OFF IS THAT VWOA REFUSED TO COVER SOME COSTS! I KNOW AT LEAST AN OWNER GOT IT ALL COVERED BY CONTACTING VWOA! THE FIRST NOTICING OF THE NOISE WAS AT AROUND 40000 MILES BUT SUNNYVALE VW REFERRED THAT THIS IS A NOISE COMING OUT FROM THE ENGINE PUMP WHICH IS LEAKING AT THAT TIME. NOISE OF COURSE DIDN'T RESOLVE AND I DIDN'T EVEN BOTHER TO ASK AS THEY CAN'T DETECT IT. HOPEFULLY, I CAN GET SOME HELP FROM NHTSA. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565496April 30, 2002
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHEN THE KEY IS INSERTED INTO THE IGNITION AND TURNED, THE ENGINE DOES NOT START, WHICH ALSO CAUSED OTHER COMPONETS TO BECOME INOPERATIVE, CONSUMER HAD THE IGNITION LOCK ASSEMBLY REPLACED. AFTER THE REPLACEMENT, CONSUMER WAS STILL EXPERIENCING DIFFICULTIES IN STARTING THE VEHICLE. THE MECHANIC STATED THAT THE IGNITION LOCK ASSEMBLY WAS FAULTY, ALSO THE BATTERY WAS EPLACED.*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761307April 29, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE POWER DOOR LOCK UNLOCKS ITSELF WHILE CAR PARKED. INTERVALS VARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761328April 29, 2002
SUSPENSION:FRONT:CONTROL ARM
SUSPENSION CONTROL ARMS DETERIORATING. COMMON ISSUE. BUSHINGS DRYING OUT AND DISINTEGRATING. SYMPTOMS INCLUDE CREAKING AND CLUNKING AT LOW SPEEDS. VW IS STARTING TO PAY 50% FOR SOME PEOPLE WITH THIS ISSUE, BUT NO MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761284April 28, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761181April 25, 2002
UNKNOWN OR OTHER
VEHICLE HAS HAD THE CHECK ENGINE WARNING LIGHT ON THREE TIMES. THE DEALER STATES THAT VOLKSWAGEN HAS A PROBLEM WITH 2002 COMPUTER IN PASSATS. DEALER STATES VOLKSWAGEN MUST WRITE NEW COMPUTER CODE TO REMEDY THIS PROBLEM. I HAVE BEEN TOLD THAT THIS WILL TAKE UP TO TWO WEEKS. I WAS NOT INFORMED AT THE TIME OF PURCHASE THAT A PROBLEM EXISTED IN 2002 PASSAT SOFTWARE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008433April 23, 2002
STEERING:RACK AND PINION
RACK AND PINION STEERING SYSTEM PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761037April 22, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON ACCELERATION, THE ACCELERATOR PEDAL STUCK TO THE FLOOR, CAUSING RAPID ACCELERATION. HAD I NOT PUT THE VEHICLE INTO NEUTRAL, IT WOULD HAVE CAUSED A CRASH. ACCELERATOR REMAINED "FLOORED" FOR 15-20 SECONDS; IT REPEATED CONSISTENTLY WHEN I RE-TESTED IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760921April 19, 2002
SUSPENSION:FRONT
THE HANDLING OF THE VEHICLE BECAME ERRATIC AND NOISY. THE DEALERSHIP INFORMED ME THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLES AND WITH AUDIS ON THE SAME (B5) PLATFORM. I CANNOT BELIEVE IF THIS IS AS SERIOUS A SAFETY ISSUE AS I WAS LED TO BELIEVE, THAT THERE HAS NOT BEEN A RECALL ON THESE PARTS OR A REDESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008032April 19, 2002
SEATS
CONSUMER STATES AFTER AJUSTING THE HEIGHT OF THE DRIVER SEAT, IT WOULD COME DOWN WHILE DRIVING.THE DEALER AND MANUFACTURER WERE NOTIFIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat