Volkswagen Passat Complaints

7,897 consumer complaints on file.

#757984February 8, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REAR BRAKES MAKE LOUD SQUEAKING NOISE FROM MOMENT BRAKE PEDAL IS DEPRESSED UNTIL VEHICLE COMES TO A COMPLETE STOP. DEALER HAS INSPECTED AND SAID BRAKES/PADS ARE OK. DEALER DEGLAZED PADS WHICH FIXED NOICE PROBLEM FOR APPROX 2 WEEKS AND THEN IT RETURNED. PROBLEM STILL NOT RESOLVED. PROBLEM STARTED AT 20K, VEHICLE JUST HAD 40K MILE SERVICE-DEALER SAID BRAKES OK STILL. SAID FRONT BRAKES WILL NEED REPLACEMENT AT NEXT SERVICE. I FEEL DEALER IS TRYING TO FIX PROBLEM, BUT MANUFACTURER HASN'T PROVIDE DEALER WITH ANY RECOMMENDATIONS ON PROBLEM RESOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006462February 7, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARMS DID NOT "FAIL" BUT WERE SIGNIFICANTLY WORN AT 21000 MILES AND THEY REQUIRED REPLACEMENT`. VW COVERED 100% OF REPLACEMENT COST. *****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER*****757901. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757936February 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN COLD, DIFFICULTY SHIFTING INTO 1ST OR 2ND GEARS WHILE ROLLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757578January 31, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THIS PROBLEM WITH THE STEERING IS GETTING WORSE EVERYDAY THIS IS VERY SERIOUS WVOA WAS CONTACTED THEY JUST BLEW US OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757474January 29, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER FRONT CONTROL ARMS HAVE FAILED IN LESS THEN 30,000 MILES. A LOSS OF CONTROL OF THE CAR IS POSSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757481January 29, 2002
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757458January 28, 2002
SUSPENSION:FRONT
VERY COMMON PROBLEM. SUGGEST INVESTIGATION/RECALL.NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757409January 27, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HEAR THE NOSIE BEFORE MY WARRANTY EXPIRE AND I CAN'T TELL WHAT THAT WAS. SO I BROUGHT IT TO THE DEALERSHIP TO CHECK AND THEY SAID THE COMPUTER SHOW NOTHING WRONG. BUT THE NOISE STILL THERE AND THEY KNEW THAT BUT THEY SAID IF THE COMPUTER SHOW NOTHING WRONG, THEY CAN'T HELP ME FOR THAT. UNTIL MY WARRANTY EXPIRED THEY SAID IS COMING FROM LOWER ARM CONTROLLER(LEFT & RIGHT). IT COSTS $800-900+ TO REPLACE. I FEEL THAT THEY KNEW ALL ALONG AND USE THAT COMPUTER TO AGAINST ME. OF COURSE IT OPERATE OK BUT THAT NOSIE IS SO BORDER ME. I THINK THEY SHOULD HAVE THAT PARTS RECALL. I ALSO TALK TO VW HEADQUARTER AND THEY CAN'T HELP ME. I DO HAVE THAT RECORD DURING 40+ MILES AND I BELIEVE THAT I SHOULDN'T PAY FOR THAT REPLACEMENT. PLS HELP- MY EMAIL ADDRESS: [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757181January 22, 2002
ENGINE AND ENGINE COOLING:ENGINE
CAR WOULDN'T START, TOWED TO DEALER, WAS TOLD IT WAS A CARBON BUILDUP ON THE VALVES. SOLUTION OIL CHANGE, TUNE UP, CHANGE THERMOSTAT, FUEL CLEANER. COST $946 NOT COVERED UNDER WARANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757018January 17, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DANGEROUS SITUATION. WHEN ACCELERATING FROM A COMPLETE STOP VEHICLE DOES 1 OF 3 THINGS: 1)GASPS FOR GAS AND GOES NOWHERE (DANGEROUS WHEN MAKING LEFT HAND TURNS) OR 2) TRIES TO MOVE AHEAD LIKE A CARBURETED CARE WITH VAPOR LOCK OR 3) PERFORMS NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756842January 14, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756742January 12, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
EMISSIONS WORKSHOP LIGHT COMES ON, THEN ENGINE CHECK LAMP SHOWS ON DASH. DEALER REPLACED AIR PUMP, SAID THAT A HOSE WAS LOOSE AND NEVER FOUND THE PROBLEM. VW OF AMERICA WAS CONTACTED ALONG WITH THE CUSTOMER SERVICE REP AT THE DEALER. WE HAD TO TRADE THE CAR BECAUCE THE PROBLEM COULD NOT BE REPAIRED. I HAVE NOT CONTACTED AN ATTORNEY AT THIS TIME. WHY IS VW ALLOWED TO SELL CARS THAT THEY CANNOT REPAIR? I WOULD LIKE TO BE COMPENSATED FOR OUR FINANCIAL LOSS AS WELL AS FOR OUR TIME AND TROUBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756517January 7, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY SUNROOF SHATTERED OUTWARD WITH EXPLOSIVE FORCE, NO WARNING, NO COLLISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756457January 5, 2002
SUSPENSION:FRONT
SUSPENSION CLUNKING NOISE - TAKEN TO DEALER 5+ TIMES, NO RESOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756382January 4, 2002
SUSPENSION:FRONT
07/21/01 SCHEDULED SERVICE FOR CLUNKING/RATTLING NOISE IN FRONT SUSPENSION OVER SMALL ROAD IMPERFECTIONS AND SECONDLY TIE ROD RECALL. MECHANIC REPLACED TIE RODS, BUT SAME CLUNKING/RATTLING NOISE OCCURS UPON DEPARTURE. DEALER ORDERED SWAY BAR LINKS, REPLACED ON SECOND VISIT. RATTLING NOISE STOPS, BUT SHORTLY AFTER REPAIR, SHARPER CLUNKING RESURFACES, TURNS INTO ALSO SCRAPING/SQUEAKING NOISE ON SHARP TURNS LEFT WITH TIME. WEBSITE AND INDEPENDENT RESEARCH INDICATES MANY INSTANCES OF IDENTICAL SYMPTOMS IN SAME MODEL OF CAR LEADING TO POSSIBLE WHEEL DETACHMENT IN EXTREME CIRCUMSTANCES. OTHER DEALERS INDICATE TSBS ISSUED, BUT NO REMEDY FOR REPAIR COST ON THIS RELATIVELY LATE MODEL CAR. BALL JOINTS ONLY COME WITH KIT PRICED AT APPROXIMATELY $600 FROM DEALER. AFTER READING NUMEROUS WEBSITE POSTS, I'VE BECOME VERY CONCERNED ON SAFETY OF CAR AS CLUNKING/KNOCKING/SQUEAKING/SCRAPING NOISES HAVE GROWN LOUDER WITH MY VEHICLE. I'D FEEL VERY UNCOMFORTABLE KEEPING/SELLING THIS CAR WITHOUT THE PROBLEM REMEDIED. I STRONGLY SUPPORT A VW OR AT WORST CASE NHTSA INITIATED RECALL ON THIS APPARENT DESIGN DEFECT TO PREVENT RECURRING PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756069December 27, 2001
ELECTRICAL SYSTEM:IGNITION
THERE IS A RECALL ON THE IGNITION SWITCH OF THE 1996 AUDI A4. THIS IS THE SAME VEHICLE AS THE VW PASSAT. WHEN THIS PART FAILS, IT CAUSES THE RUNNING OR HEADLIGHTS, WINDSHIELD WIPERS, DEFROSTER, AND HEATER BLOWER TO FAIL. ALL OF THESE ELECTRICAL TOOLS ARE NECESSARY FOR DRIVING AT NIGHT OR IN BAD WEATHER. MY DEALER SEEMS TO BE UNAWARE OF THE AUDI RECALL AND ALSO DID NOT SEE WHY I FELT THIS INTERMITENT PROBLEM MADE MY VEHICLE UNSAFE TO DRIVE. OVER THE COURSE OF THE LAST TWO WEEKS I HAVE ATTEMPTED TO GET THIS PROBLEM RECTIFIED...ONCE THE SWITCH DID FAIL COMPLETELY AND WAS NO LONGER AN INTERMITENT PROBLEM, THE ELECTRICIAN WAS ABLE TO PIN POINT THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756094December 27, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
THE LOWER CONTROL ARMS ON THE 1998 VW PASSAT HAVE FAILED, SOMETHING THAT WAS KNOWN UNDER A TECHNICAL SERVICE BULLETIN FROM VOLKSWAGEN ON MAY 31, 2001 (TSB: C 40-01-01). VOLKSWAGEN HAS NOT RESPONDED TO ME AS TO WHETHER THEY WILL PAY FOR THIS KNOWN PROBLEM IN THEIR VEHICLES YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001030December 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING, SUSPENSION:FRONT:STABILIZER BAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE STALLS INTERMITTENTLY AT SPEEDS OF 25-65 MPH. VEHICLE TAKEN TO DEALER 10-15 TIMES, CANNOT FIND A CAUSE. *AK THE MIRROR SWITCH IS INOPERATIVE DUE TO WINDOW SWITCH FAILURE. THE DRIVER SEAT WARMER WAS INOPERATIVE. ENGINE HAS A BURNING SMELL DUE TO OIL LEAK. VEHICLE MADE NOISE IN FRONT END ON LEFT TURNS DUE TO A STABILIZER BAR CLAMP BEING LOOSE. FRONT BRAKES MAKE NOISE. STEERING MAKES NOISE AND LOCKED WHILE DRIVING. STEERING COLUMN SLIDING COVER CRACKED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755858December 20, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER COIL BLEW AND CAUSED THE CAR TO RAPIDLY FILL UP WITH STEAM TO THE POINT THAT DRIVER WAS UNABLE TO SEE OUT ANY WINDOWS. DRIVER WAS TRAVELING IN THE FAST LANE OF INERSTATE 285 IN THE ATLANTA AREA AND AMAZINGLY WAS ABLE TO STOP THE VEHICLE AND JUMP OUT WITHOUT BEING KILLED. THIS FAILURE OF THE HEATER COIL AND SUBSEQUENT RELEASE OF STEAM INTO THE VEHICLE IS CERTAINLY A SAFETY HAZARD THAT COULD HAVE RESULTED IN THE DEATH OF THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000832December 17, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES WINDSHIELD WIPERS FAIL TO WORK WHEN IT IS RAINING, DEALER STATED THE PROBLEM WAS WITH THE WIPER MOTOR, THE WIPER MOTOR WAS REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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