Volkswagen Passat Complaints

7,897 consumer complaints on file.

#760827April 17, 2002
SUSPENSION:FRONT
NO DESCRIPTION GIVEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007804April 17, 2002
SUSPENSION:FRONT
WHILE DRIVING, THERE IS A LOOSENESS IN THE FRONT END, CONSUMER COULD HEAR KNOCKING NOISE LIKE METAL BANGING AGAINST SOMETHING, TOOK TO A MECHANIC AND THEY REPLACED STRUTS ON THE LEFT SIDE BOTTOM OF FRONT END. THEN 2 WEEKS LATER MECHANIC CHANGED RIGHT SIDE BOTTOM, 3 WEEKS LATER THE TOP STRUTS WERE LOOSE. CONSUMER FEELS VERY UNSAFE.*AK CONSUMER HAD TO REPLACE THE ENTIRE FRONT SUSPENSION SYSTEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008787April 16, 2002
ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOWS OPERATE BY THEMSELVES-NEED TO PULL FUSE TO STOP THIS, BUT THEN THEY ARE NOT OPERABLE AT ALL--THIS COULD BE EXTREMELY DANGEROUS IN TERMS OF ESCAPE FROM VEHICLE, AND IS VERY INCONVENIENT FROM A VENTILATION STAND POINT. THE ENGINE STALLS WHEN CORNERING AND BRAKING, CREATING VERY DANGEROUS SITUATIONS. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760759
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760734April 15, 2002
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARM FAILURES ARE VERY COMMON ON THIS SUSPENSION DESIGN, PLEASE INVESTIGATE FURTHER BEFORE THERE ARE FATALITIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760683April 14, 2002
VISIBILITY:WINDSHIELD
WINDOW TRIM CAN FAIL, LEADING TO "LOOP/NOOSE" WHICH CAN KILL CHILDREN/PASSENGER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#760668April 13, 2002
SEATS
WHILE COMING OUT OF A RIGHT HAND TURN AND GOING ON AN UPHILL GRADE SEAT FAILED BY DROPPING TO FLOOR AND SLIDING ALL THE WAY BACK, CAUSING TEMPORARY LOSS OF CONTROL OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760614April 12, 2002
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
HEAD GASKE LEAKING OIL CAN CAUSE SLICK FREEWAYS CAUSING ACCIDENTS. LOWER CONTROL ARM FAILURE CAN CAUSE SUDDEN DEATH OF VEHICLE IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760530April 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE ATTEMPTING TO DIS-ENGAGE CRUISE CONTROL WHILE APPROACHING TOLL BOOTH, BY TAPPING BRAKE, VEHICLE SUFFERED TOTAL BRAKE FAILURE. PULLED EMERGENCY BRAKE, WHICH WORKED AS ADVERTISED, CAUSING VEHICLE TO ENTER 360 DEGREE SPIN AND CROSS 6 LANES OF TOLL BOOTH TRAFFIC ENDING UP ON RIGHT SHOULDER OF HIGHWAY. NO CONTACT WITH ANY OTHER VEHICLE OR OBJECT. SHUT DOWN ENGINE AND RE-STARTED AND BRAKE PRESSURE RETURNED TO NORMAL. MEHCANIC AT INDEPENDENT SHOP CANNOT DUPLICATE FAILURE AND SYSTEM TESTS OK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760465April 9, 2002
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760337April 6, 2002
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760318April 5, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
ACCELERATION HESITATION ESPECIALLY IN LOW GEAR - TRANSMISSION WINDS INTO GEAR - *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760321April 5, 2002
STEERING:LINKAGES, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CAR HAS HAD TIE RODS REPLACED UNDER A RECALL ,BOTH C.V.JOINTS REPLACED PLUS A WHEEL BEARING FIXED WHICH I HAD TO PAY FOR.DON 'T UNDERSTAND WHY THESE PROBLEMS HAVE CAME UP SO EARLY IN CAR SERVICE LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760273April 4, 2002
POWER TRAIN:MANUAL TRANSMISSION
CAR HAS BEEN BACK TO DEALER OVER 12 TIMES FOR CLUTCH RELATED PROBLEMS. CLUTCH STUCK TO FLOOR, SLAVE CYL LEAK, CLUTCH REPLACED TWICE AND SLAVE CYL REPLACED THREE TIMES. LEAK DESTROYED INSIDE DASH, DEALER REF TO FIX. ELECTRICAL PROBS IN DASH, CRACKLING NOISE HEARD. BRAKE LINE AND SLAVE CYL PROBLEMS. PERSUING LEMON LAW (SUIT FILED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006783April 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING, VEHICLE BEEN AT DEALER ON TWO OCCASIONS, AND PROBLEM HAS REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760134April 2, 2002
STEERING:RACK AND PINION
RACK AND PINION NEEDS TO BE REPLACED. THIS PROBLEM STARTED DIRECTLY AFTER 40,000 MILE TUNE UP AT DEALER. I HAVE HEARD STORIES OF OTHER PEOPLE WITH SAME PROBLEM OF WHEEL STICKING WHEN TURNING. FEELS LIKE RACK IS NOT ALIGNED WITH RACK AND PINION. HAVE HEARD OF ONE INSTANCE WHERE STEERING WENT COMPLETELY OUT. PLEASE CORRECT THIS PROBLEM SO MYLSELF AND OTHER ARE NOT IN DANGER OF LOOSING STEERING WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006753April 1, 2002
SEAT BELTS
MIDDLE REAR SEAT, WHEN BACK SEAT IS FOLDED DOWN SEAT BELT WILL GET STUCK.DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760036March 31, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN CAR IS DRIVEN AT HIGHWAY SPEEDS FOR ABOUT 1 HOUR, THE ABS LIGHT COMES ON. MECHANIC AT VOLKSWAGEN SAYS THAT THE ABS PUMPS NEED TO BE REPLACED AT A COST OF $1700. SINCE THIS PROBLEM IS INTERMITTEN, I DECIDED NOT TO SPEND THE MONEY FOR REPAIR SINCE I CAN STILL BRAKE THOUGH WITHOUT ABS. BUT I EXPLAINED TO FRONT DESK CUSTOMER SERVICE (AT DAVID MICHAEL VW IN FREEHOLD, NJ) THAT ABS FAILURE IS NOT PART OF NORMAL WEAR AND TEAR. THAT THE MANUFACTURE SHOULD COVER THE COST, BUT THEY DID NOT ACCEPT THAT ARGUMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760037March 31, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE DAYTIME AND NORMAL HEADLIGHTS DON'T WORK WHEN ENGINE IS STARTED. THIS PROBLEM IS INTERMITTENT. SOMETIMES I WOULD SHUT OFF THE ENGINE AND RESTART IT AND THE LIGHTS COME BACK ON. ANOTHER TIME, I JUST TURNED OFF THE ENGINE AND LET THE CAR SIT IN MY GARAGE FOR A FEW DAYS. THE LIGHTS COME BACK ON WHEN I START IT. AT OTHER TIMES, IN ADDITION TO THE HEADLIGHT NOT COMING ON, THE ABS LIGHT COMES ON WHEN THE IGNITION IS STARTED. THERE ARE A LOT OF OTHER ELECTRICAL PROBLEMS WITH MY PASSAT, WHICH I HAVE FIXED AND REPORTED HERE. NAMELY, THE INSTRUMENT CLUSTER FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006391March 26, 2002
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEADLIGHTS CANNOT BE ADJUSTED, VEHICLE HAS BEEN INSPECTED BY DEALER 3 TIMES INDICATING THAT THE LIGHTS DO NOT EXTEND OUT FAR ENOUGH. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006392March 26, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THE SHIFT LEVER CANNOT BE SHIFTED PAST REVERSE DUE TO FAULTY GEARBOX. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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