Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10005072February 1, 2003
UNKNOWN OR OTHER
BRAND NEW 2002 VW PASSAT WITH 2,500 MILES - IGNITION COIL FAILED. CAR WAS TOWED TO DEALERSHIP AND WAS NOT REPAIRED FOR 21 DAYS. ONLY ONE COIL WAS REPLACED EVEN THOUGH THEY STATED ALL 4 COILS ARE DEFECTIVE. I OFFERED TO PAY OUT OF POCKET TO REPLACE ALL THE COILS AND THEY REFUSED STATING THEY DID NOT HAVE ENOUGH TO GO AROUND. THIS CAR SHOULD NOT BE DRIVEN LONG DISTANCES AND CERTAINLY NOT ON THE HIGHWAY KNOWING FULL WELL THE OTHER 3 COILS ARE DEFECTIVE AND ARE EXPECTED TO BREAK -- BY TULLY VOLKSWAGON OF NASHUA NEW HAMPSHIRE'S OWN ADMISSION. THERE SHOULD BE A TOTAL RECALL ON THIS VEHICLE IMMEDIATELY. ONLY 3,000 MILES ACCUMULATED SO FAR AND I'M CONCERNED ABOUT HIGHWAY DRIVING! RIDICULOUS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004988January 30, 2003
ELECTRICAL SYSTEM:IGNITION
VOLKSWAGEN 2002 PASSAT TURBO, IGNITION COILS ARE BAD AND VOLKSWAGEN WON'T REPLACE THEM UNTIL THEY START TO GO BAD, WHICH MEANS THAT YOU HAVE TO WAIT FOR YOUR CAR TO BREAK DOWN 4 TIMES AND GET TOWED FOUR TIMES BEFORE THEY WILL FIX IT. I HAVE READ REVIEWS WHERE PEOPLE HAVE HAD ALL 4 COILS REPLACED AND THEN HAD TO HAVE THOSE REPLACED. I AM TERRIFIED TO DRIVE MY CAR THAT I PAY OVER $300 DOLLARS A MONTH ON AND I DO NOT WANT IT ANYMORE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006004January 30, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE THE ENGINE LIGHT HAD COME ON AND THERE WAS A HEAVY VIBRATION THAT FORCED VEHICLE OUT OF THE ROAD. THE ENGINE COIL PACK WAS FOUND TO BE FAULTY. THE DEALER CHANGED THE COIL PACK BUT THE INCIDENT HAPPENED AGAIN IN WHICH THE DEALER REFUSED TO CHANGE. TS VW ADMITTED THAT THE COIL PACK(S) WERE DEFECTIVE, BUT STATED THAT THE COULD NOT REPAIR DUE TO THE LACK OF PARTS. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004968January 30, 2003
POWER TRAIN
SAFETY: OPERATION OF THE "DRIVE BY WIRE THROTTLE" ON MY V6/TIPTRONIC 2001.5 VW PASSAT. THE THROTTLE DOES NOT OPERATE IN A "LINEAR MANNER". IT MAY STRUGGLE TO MOVE OUT FROM A STOP (SOUNDS AS IF THE ENGINE IS WORKING VERY HARD TO MOVE THE CAR) ONE MOMENT AND THEN IT MAY "LEAP" AHEAD UNDER LIGHT THROTTLE APPLICATION FROM THE NEXT STOP. (THIS CAN LEAVE YOU STRUGGLING TO CROSS A BUSY INTERESCTION) THE DEALER SAYS VW SAYS THIS IS "NORMAL OPERATION".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004969January 30, 2003
ELECTRICAL SYSTEM:IGNITION
CAR STARTED IDLING VERY HARD WITH NOTICEABLE LOSS OF POWER. ENGINE LIGHT STARTED TO FLASH. DEALERSHIP SAID TO HAVE IT TOWED. DETERMINED THAT IGNITION COIL #2 HAD FAILED. SAID VW WAS AWARE OF THE PROBLEM. REPLACED FAILED COIL AND HAD VW REP. RESET THE COMPUTER. THEY SAID A VW REP. WAS COMING DOWN AT LEAST 1-2 TIMES PER WEEK BECAUSE OF ALL THE CARS THAT NEEDED RESETS DUE TO THIS PROBLEM. THEY SAID IF THEY DIDN'T RESET THE COMPUTER IT WOULD HAPPEN AGAIN ALMOST IMMEDIATELY. CAR ONLY HAD ABOUT 5,500 MILES ON IT. WAITING FOR OTHER COILS TO FAIL SO I DON'T FEEL SAFE TAKING IT ON LONG TRIPS. I'M HOPING WITH ENOUGH COMPLAINTS AND BAD PUBLICITY, VW WILL BE FORCED INTO A RECALL. DOES ONLY ONE SUPPLIER MANUFACTURE THESE IGNITION COILS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006023January 30, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE ON SEPTEMBER 2002 SUDDENLY INTERMITTENTLY ENGINE LIGHT AND HEAVY VIBRATION FORCE TO PULL OFF THE ROAD. DUE TO A FAULTY ENGINE COIL PACK. DEALER CHANGE THE FAULTY COIL PACK. DEALER REFUSE TO CHANGE THE OTHER THREE COIL. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004856January 29, 2003
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
THE SPARK PLUGS/IGNITION COIL HAS A MANUFACTURES DEFECT. BOTH COMPONENTS CAUSES THE VEHICLE TO LOSE POWER WITH NO WARNING. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004862January 29, 2003
ELECTRICAL SYSTEM:IGNITION
TWO IGNITION COILS FAILED CAUSING VEHICLE TO STALL. DEALER REPLACED AND ADVISED THAT REMAINING COILS WILL LIKELY FAIL, BUT WILL NOT REPLACE UNTIL THEY DO. PH *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004867January 29, 2003
ENGINE AND ENGINE COOLING
VEHICLE'S IGNITION COIL HAS BEEN REPLACED FOUR TIMES AND CONSUMER STILL HAS A PROBLEM WITH VEHICLE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004894January 29, 2003
ELECTRICAL SYSTEM:IGNITION
INGNITION COILS FAILED ON MY PASSAT WITH 5000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004907January 29, 2003
EXTERIOR LIGHTING:HEADLIGHTS
BOTH RIGHT AND LEFT HEADLIGHT BULBS KEEPS BURNING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004909January 29, 2003
ELECTRICAL SYSTEM:IGNITION
HAVING THE SAME IGNITION COIL PACK ISSUES AS OTHER VW 1.8T PASSAT OWNERS. DEALER HAD 10+ CARS IN TO BE REPAIRED. ESTIMATED 2 WKS. TO FIX. DEALER SAYS VW IS AWARE OF ISSUE, BUT THEY WILL ONLY REPAIR THE COIL THAT'S BROKEN.THIS IS COSTING THEM MORE MONEY IN THE LONG RUN AS THEY HAVE TO PROVIDE RENTALS TO USERS, AND WILL BE LIABLE SHOULD A COIL FAILURE CAUSE AN ACCIDENT OR EVEN DEATH. HAVE TRIED TO ADDRESS WITH VW BUT IT'S BEEN DISMISSED (THEIR CASE NUMBER 30003124). THIS IS A HUGE SAFETY ISSUE THAT NEEDS NHTSA SUPPORT. ANOTHER CONCERN IS THAT MY WINDSHIELD WIPERS ARE DEFFECTIVE AND THE LOCAL DEALER HAS HAD THEM ON BACKORDER FOR OVER A MONTH. APPARENTLY THERE IS A NATIONWIDE SHORTAGE AND THERE ARE NO OTHER REPLACEMENTS FOR THE PASSAT BLADES. THE DEALER ASKED THAT I COME SO THEY COULD REPLACE IT WITH THOSE OFF A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004792January 28, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING THERE IS A NOISE COMING FROM THE IGNITION COIL DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004799January 28, 2003
ELECTRICAL SYSTEM:IGNITION
WHILD DRIVING AT ANY SPEED VEHICLE WILL SHUT OFF. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003527January 28, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILURES IN 2002 VW PASSAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003529January 28, 2003
ELECTRICAL SYSTEM:IGNITION
FAILING COIL PACK IN 2001.5 VOLKSWAGEN PASSAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003535January 28, 2003
ELECTRICAL SYSTEM:IGNITION
THE COILPACK ON MY 2002 VW PASSAT GLS 1.8T FAILED. IT BASICALLY SNAPPED INTO 2 PIECES. THIS IS A CONCERN SINCE I HAVE HEARD OF HUNDREDS OF CASES OF THIS HAPPENING IN VW'S, AND VW WILL ONLY REPLACE THE FAILED COILPACK, NOT THE OTHER 3. IN MY OPINION THERE SHOULD BE A RECALL ON THIS PART, VW AND IT'S DEALORS KNOW THAT THE LIKELIHOOD OF MORE FAILURES IN THE SAME CAR A VERY HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003544January 28, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILED CAUSING CAR TO MIS-FIRE, LOSE POWER, AND BECOME SHAKY UNTIL THE COIL IS REPLACED. THERE IS A KNOWN DEFECT WITH THE IGNITION COILS IN 2001 AND 2002 AUDI'S AND VW WITH A 1.8 LITER TURBO ENGINE. VW REPLACED THE ONE FAILING COIL BUT REFUSES TO REPLACE, UNDER WARRANTY, THE REMAIN 3 COILS THAT COULD FAIL AT ANY MOMENT. MY CAR HAS BEEN SERVICED IN THE PAST FOR SPORADIC MIS-FIRES WHICH MAYBE DUE TO THE REMAINING DEFECTIVE COILS. WITH HALF A MILLION VEHICLES ON THE ROAD THIS IS AN ACCIDENT WAITING TO HAPPEN. THE SUDDEN LOSS OF POWER CAN BE EXTREMELY DANGEROUS WHILE DRIVING (IE. WHEN MAKING A LEFT TURN). VW REFUSES TO COMMIT TO REPLACE THE DEFECTIVE COILS UNTIL THEY FAIL. PLEASE INVESTIGATE AND HAVE VW PERFORM A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004821January 28, 2003
ELECTRICAL SYSTEM:IGNITION
THE IGNITION COIL FAILED WITHOUT WARNING, SUDDENLY LOST ACCELERATION, AND BEGAN TO SHAKE VIOLENTLY. VW WANTED EACH COIL TO MALFUNCTION BEFORE THEY WERE REPLACED. TS SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004828January 28, 2003
ELECTRICAL SYSTEM:IGNITION
2 IGNITION COIL SPRINGS FAILED, CAUSING VEHICLE TO LOSE POWER/STALL. TS....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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