Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10007671February 17, 2003
STEERING:LINKAGES, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY
DEFECTIVE TIE ROD ASSEMBLY AND LOWER INK ARM-N AND LOWER CONTROL ARM-N CAUSED POTENTIALLY DANGEROUS STEERING CONDITION AND MADE LOUD GRINDING NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007366February 13, 2003
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED ON THE DASHBOARD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007098February 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED ON SEVERAL OCCASIONS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007066February 11, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THERE WAS NO PARTS AVAILABLE TO PERFORM THE RECALL REGARDING THE SPRING COILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005588February 10, 2003
ELECTRICAL SYSTEM:IGNITION
I RECEIVED A LTR FROM VOLKSWAGON STATING THAT THEY ARE EXPERIENCING PROBLEMS WITH THE IGNITION RECOILS, THAT COULD POSSIBLY CAUSE THE VEHICLE TO LOSE POWER. SO, I IMMEDIATELY SCHEDULED AN APPOINTMENT FOR MY VEHICLE. ONLY TO FIND OUT THAT THEY ARE ONLY GOING TO REPLACE THE IGINITION RECOILS IF THE VEHICLE EXPERIENCES THIS MALFUNCTION. MY CONCERN IS THAT WHY WOULD I WANT TO DRIVE A VEHICLETHAT COULD POSSIBLY LOSE POWER AT ANYTIME?? EVIDENUTALLY, THIS IS A CONCERN TO VOLKSWAGON BECAUSE THEY SENT A LTR TO THEIR CUSTOMERS. AS A CUSTOMER, I AM VERY CONCERNED KNOWING MY VEHICLE HAS A POSSIBLE PROBLEM AND THE DEALER(VOLKSWAGON) WILL NOT TAKE ACTION! WHY THEN WAS I EVEN NOTIFIED ABOUT THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005595February 10, 2003
SEAT BELTS:FRONT:RETRACTOR
I HAVE A 2001.5 VOLKSWAGEN PASSAT. WHEN THE CAR WAS UNDER WARRANTY (AROUND 15,000 MILES), THE SEATBELT MECHANISM WAS RETRACTING VERY SLOWLY SO I TOOK IT IN TO BE REPAIRED, WHICH THEY DID DO AT NO CHARGE. THE CAR IS NOW OUT OF WARRANTY AND I'M AGAIN HAVING THE SAME PROBLEM. I CALLED THE DEALER AND THEY SAID IT COULD BE REPAIRED AT MY COST. IS THIS CONSIDERED A SAFETY ISSUE AND SHOULD THEY REPAIR IT AT NO CHARGE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006873February 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006879February 10, 2003
ELECTRICAL SYSTEM
ONE OF THE FOUR IGNITION COILS FAILED, WHICH CAUSED THE ENGINE LIGHT TO FLICKER ON AND OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005466February 7, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
INABILITY AND/OR UNWILLINGNESS OF DEALER AND/OR MANUFACTURER TO RESPOND TIMELY TO PROBLEM OF FAULTY IGNITION COILS ON VW PASSATS. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006769February 7, 2003
ELECTRICAL SYSTEM
THE IGNITION COILS NEEDED TO BE REPLACED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006771February 7, 2003
AIR BAGS
VEHICLE WAS IN A FRONTAL COLLISION, BUT NONE OF THE AIR BAG DEPLOYED UPON IMPACT. PLEASE PROVIDE MORE DETAILS. PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10005473February 7, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WET WEATHER BRAKING...SAME AS OTHER COMPLAINTS. THERE IS A SIGNIFICANT DELAY IN BRAKING RESPONSE IN WET WEATHER. ONCE THE BRAKES 'GRAB' STOPPING IS NOT A PROBLEM; I'VE LEARNED TO BRAKE EARLY. THE PROBLEM SEEMS TO BE REDUCED IF YOU TRY TO FREQUENTLY TOUCH THE BRAKES, I'M ASSUMING THIS CLEARS WATER BUILD-UP FROM THE ROTORS/PADS. IS THIS A PROBLEM WITH THE OPEN DESIGN OF THE ALLOY WHEELS OR IS THE DISC/ROTOR GUARD THAT SITS BEHIND THE WHEEL BECOMING FILLED WITH WATER? FYI, I HAVE A 2000 PASSAT 4MOTION GLX WAGON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005489February 7, 2003
ELECTRICAL SYSTEM:IGNITION
2001.5 PASSAT GLS 1.8T THE COIL PACK FOULED AND CAUGHT THE COIL ON FIRE. HAD I NOT OPENED IT UP AND REMOVED THE VALVE COVER ALONG WITH THE COIL PACK ITSELF, THE CAR WOULD HAVE WENT UP IN FLAMES. I FEEL SORRY FOR THOSE WHO DONT KNOW MUCH ABOUT CARS. THIS IS AN ONGOING ISSUE WITH VW COIL PACKS. VW CLAIMS THAT IF THEY GO BAD YOU CAN STILL DRIVE IT TO THE DEALERSHIP. I DONT BELIEVE THIS TO BE A SAFE IDEA.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10006697February 6, 2003
ELECTRICAL SYSTEM
THE DEALER REPLACED THE FAULTY COIL, HOWEVER IT FAILED TWO WEEKS LATER. THE DEALER REFUSED TO CHANGE THE OTHER THREE COILS. *PH. THE MANUFACTURER REFUSED TO AUTHORIZE THE REPLACEMENT OF THE OTHER 3 COILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005409February 6, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
FAILURE OF COIL PACK WITHIN EPA EMISSIONS WARRANTY PERIOD NOT COVERED BY VEHICLE MANUFACTURER. AT 3.5 YEARS/78402 MILES AFTER PURCHASE, ONE OF THE 4 COIL PACKS ON MY 1999 VW PASSAT FAILED, LEAVING THE VEHICLE RUNNING ON 3 CYLINDERS TO TRANSPORT ME TO THE DEALER FOR REPLACEMENT. THE COST WAS $174.25, BUT FORTUNATELY THERE WAS A REPLACEMENT COIL IN STOCK, SO THE VEHICLE WAS UNAVAILABLE BUT FOR 1 DAY. I HAVE RECEIVED NOTIFICATION THAT VW IS PAYING FOR THE REPLACEMENT OF THIS PART ON 2001 AND 2002 PASSATS, BUT WHY NOT MY 1999?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005413February 6, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
CREAKING NOISE EMINATING FROM PASSENGER SIDE LOWER CONTROL ARM BUSHING OVER LOW SPEED BUMPS. CAN BE REPRODUCED BY MANUALLY COMPRESSING FRONT SUSPENSION WHILE VEHICLE IS PARKED. DEALER SAYS VW DOESN'T CONSIDER FAILURE OF FRONT CONTROL ARM BUSHINGS TO BE A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006724February 6, 2003
ELECTRICAL SYSTEM
THE VEHICLE'S SPEEDOMETER STARTED TO GO HIGH THEN LOW, THE FUEL GAUGE STOPPED REGISTERING. TOOK TO DEALER AND THE INSTRUMENT CLUSTER WAS REPLACED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005420February 6, 2003
STEERING
THERE IS A MILD TO SEVERE SHAKING IN THE STEERING WHEEL OF MY 2002 VOLKSWAGEN PASSAT 1.8 TURBO 4 DOOR SEDAN. I HAVE HAD THE VEHICAL AT THE DEALERSHIP 5 TIMES AND THEY HAVE YET TO DETERMINE WHAT THE CAUSE IS. THE DEALERSHIP HAS HAD A REPRESENTATIVE FROM VOLKSWAGEN AT THEIR FACILITY ON AT LEAST TWO OCCATIONS AND HAVE PERFORMED A NUMBER OF TEST AND ADJUSTMENTS INCLUDING A FOUR WHEEL ALIGNMENT AND DRAINING THE POWER STEARING FLUID AND REFILLING IT. TO THIS DAY THEY ARE STILL UNABLE TO DETERMINE WHAT THE CAUSE OF THIS ISSUE IS. THE DEALERSHIP HAS TOLD ME THAT THEY HAVE EXCEEDED THEIR KNOWLEDGE ON THIS MATTER AND HAVE ASKED VOLKSWAGEN TO TAKE OVER. VOLKSWAGEN HAS TOLD THE DEALERSHIP THAT THEY WILL NOT BE AVAILABLE UNTIL AT LEAST MARCH 2003. HOWEVER THERE IS NO GUARANTEE THAT THEY WILL BE AVAILABLE THEN EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005431February 6, 2003
ELECTRICAL SYSTEM:IGNITION
VOLKSWAGEN VEHICLE IS UNSAFE BECAUSE IGNITION COILS ON 4,6,8 CYL. ENGINES MAY FAIL AT ANY TIME, CAUSING CAR TO LIMP ALONG ON REDUCED POWER IN POSSIBLY PERILOUS TRAFFIC CONDITIONS. VW REFUSES TO TAKE PROACTIVE MEASURES TO CORRECT THE PROBLEM AND AVOID POSSIBLE LIFE-THREATENING SITUATIONS. I BEG YOU, FORCE THEM TO DO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005440February 6, 2003
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING
I HAD SMELLED HOT ELECTRICAL COMPONENTS FOR ABOUT A WEEK PRYOR TO LOOSING MY LIGHTS, HORN, TURN SIGNALS, TAIL LIGHTS, HEATER FAN, AND WIPERS. IT ENDED UP BEING THE IGNSION SWITCH ONCE REPACED THE SURGE OF ELECTRICITY CAUSED A SHORT UNDER MY DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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