Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10005317February 5, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
2003 PASSAT GLX WITH 2,500 MILES HAD A PROBLEM WHERE THE CAR WOULD SHUT DOWN FOR NO REASON WHILE YOU ARE DRIVING IT. TOOK TO DEALER ONCE, NO ERROR CODE, TOOK CAR HOME AND HAD PROBLEM HAPPENA AGAIN. DEALER KEEPT CAR FOR ONE WEEK, PUT 200 MILES ON IT TO FIND BAD RELAY. DEALER SAID RELAY WAS THEN REPLACED FROM ONE OFF A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006568February 5, 2003
ENGINE AND ENGINE COOLING
VEHICLE'S IGNITION COIL PACK HAS MALFUNCTIONED AND VEHICLE SHUT OFF. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005246February 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
THREE OUT OF FOUR IGNITION COILS IN MY 2002 VW PASSAT HAVE FAILED. VW STATES THAT THIS IS NOT A MAJOR PROBLEM. I BELIEVE IT IS A MAJOR PROBLEM BECAUSE WHEN THE FIRST TWO WENT I WAS DRIVING THE CAR ON ROUTE 128 AND HAD TO GET OVER TO THE SIDE OF THE ROAD TO STOP BECAUSE OF THE EXTREME DECREASE IN POWER. WE WAITED TWO WEEKS TO GET THE CAR BACK AND THE THIRD COIL WENT LESS THAN 48 HOURS LATER. I NOW HAVE ONE MORE COIL TO GO BAD AND I FIND THAT I NO LONGER DRIVE MY VW BECAUSE OF THAT. I FEAR THAT MY 60 MILE A DAY COMMUTE INTO WORK WILL FIND ME ON THE SIDE OF THE MASS TURNPIKE INSTEAD OF DRIVING ON IT. THERE SEEMS TO BE QUITE THE NUMBER OF VW & AUDI MOTOR VEHCILE THAT ARE HAVING THIS PROBLEM BUT VW DEEMS IT NOT TO BE OF IMPORTANCE FOR THE THE PEACE OF MIND OF THEIR CAR OWNERS. I WILL NOW NEED TO WAIT FOR THIS COIL TO FAIL BEFORE VW WILL FINALLY REPLACE THE DEFECTIVE COIL STILL RESIDING IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006280February 4, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION PACKS ARE DEFECTIVE AND IT'S VERY HARD TO START THE VEHICLE. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006293February 4, 2003
ENGINE AND ENGINE COOLING
THE VEHICLE ENGINE COIL IS FAILING, MAKING THE SPEED VERY SLOW. DEALER HAS BEEN NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005261February 4, 2003
ELECTRICAL SYSTEM:IGNITION
FAULTY INGINTION COILS, TWO OUT OF FOUR HAVE BEEN REPLACE ON 2003 VW PASSAT 1.8L T THE REAMINING TWO ARE BOUND TO FAIL, BUT VW WILL NOT COVER THE COST OF REPLACING THEM. THIS IS VERY CONCERNING, GIVEN THE FACT THAT THIS CAR WAS BOUGHT IN DEC 2002 AND ONLY HAS 2000 MILES, AND WHEN THE PROBLEM OCCURS THE CAR LOSES POWER AND MUST BE TOWED TO A DEALERSHIP. NOTE LOSING POWER ON THE HIGHWAY, IN THE MIDDLE OF THE COLDEST WINTER IN NEW ENGLAND IS NOT A PLEASENT THOUGHT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006357February 4, 2003
ELECTRICAL SYSTEM:IGNITION
VEHICLE HESITATED TO START,WHEN IT FINALLY STARTED, THERE WAS A LOUD NOISE. DEALERSHIP INDICATED THAT 1 OF THE IGNITION COIL SPRING HAD WENT BAD. THEY REPLACED IT, THEN THE ANOTHER 3 WENT BAD. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005158February 3, 2003
UNKNOWN OR OTHER
LOSS OF VEHICLE POWER FOR THE THIRD TIME DUE TO FAULTY MANUFACTURER'S ENGINE COILS. RESULTING IN ANOTHER TOW TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006241February 3, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER IS HAVING PROBLEMS WITH THE COIL SPRING PACKS. THE MANUFACTURE IS AWARE OF THE PROBLEM AND WILL ONLY REPLACE THE ONE THAT GOES BAD. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006246February 3, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
VEHICLE'S ENGINE IS LEAKING OIL CAUSING FUMES TO ESCAPE INTO THE VEHICLE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005177February 3, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL ON 2002 PASSAT--LUCKILY, THIS DID NOT HAPPEN ON THRUWAY. CAR BUCKED, UNABLE TO GET OVER 45 MPH. THIS HAPPENING AT A HIGH SPEED WOULD BE A DEFINITE SAFETY HAZARD. CAR WAS TOWED TO DEALERSHIP; PARTS WILL NOT BE AVAILABLE FOR AT LEAST ANOTHER WEEK--EVEN THEN ONLY ONE OF FOUR WILL BE REPLACED. TALKED TO VW CUSTOMER RELATIONS==INDICATED MANUFACTURER IN GERMANY IS NOW ON 3 SHIFT BASIS STRUGGLING TO MEET DEMAND. I DON'T UNDERSTAND WHY OWNERS WERE NOT NOTIFIED, WHY THIS IS NOT A SAFETY RECALL, WHY WE DON'T KNOW WHEN OR IF ALL COILS WILL BE REPLACED. I WOULD NOT TRUST THIS CAR ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006250February 3, 2003
ELECTRICAL SYSTEM:IGNITION
THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE STARTED TO MISFIRE AND SHAKE. THE DEALER REPLACED ONE OF THE IGNITION COILS. MR SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005208February 3, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE COIL PROBLEM! ENGINE LITE WENT ON, LOSE POWER. HAD TO HAVE CAR TOWED TO DEALER. THEY ARE ONLY GOING TO REPAIR BAD COIL, NOT REPLACE THE OTHER 3 COILS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006265February 3, 2003
ELECTRICAL SYSTEM:IGNITION
DEFECT IS A FAULTY ENGINE COIL PACK. DEALER HAS BEEN NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005217February 3, 2003
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, FUEL SYSTEM, OTHER
I HAVE A 2002 VOLKSWAGEN PASSAT GLS 1.8T WHOSE ENGINED HAS STALLED ON 3 DIFFERENT OCASIONS WHILE OPERATING THE VEHICLE AT HIGH SPEEDS ON AN INTERSTATE HIGHWAY. VW DEALERS HAVE ATTEMPTED TO FIX THE PROBLEM ON 3 DIFFERENT OCASIONS AND I AM NOT SATISFIED THAT THE PROBLEM HAS BEEN PERMANENTLY RESOLVED. THE PROBLEM HAS BEEN DIAGNOSED AS AN IGNITION COIL FAILURE WHICH CAUSES ONE CYLINDER TO SHUT-DOWN DURING THE ENGINE OPERATION. THIS HAPPENS RANDOMLY DUE TO A FAULTY ORIGINAL EQUIPMENT PART. ON TWO OF THESE OCASIONS THE CAR HAS LOST POWER AND SHUT DOWN WHILE OPERARING THE VEHICLE ON I-95. ON THE SECOND OCASION I WAS BEING TAILGATED BY A TRACTOR TRAILER WHICH ALMOST OVERRUN ME AFTER THE SUDDEN LOSS OF SPEED. I HAD TO VEER OUT OF THE HIGHWAY CROSSING SEVERAL LANES TO GET OUT OF THE TRUCK'S WAY AT THE SPRINGFIELD INTERCHANGE IN NORTHERN VIRGINIA. VW HAS NOT RESPONDED TO MY LETTERS OR REQUESTS TO PERMANENTLY FIX THIS PROBLEM. I WOULD LIKE YOU TO FORCE THEM TO RECALL ALL 1.8T ENGINE-EQUIPPED VEHICLES WITH THIS KNOWN PROBLEM (SEE NEW YORK TIMES AUTO SECTION FEB 2/2003) BEFORE THERE ARE INCIDENTS OF THIS FAILURE WHERE THERE ARE FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005121February 2, 2003
ELECTRICAL SYSTEM:IGNITION
I HAD A 2002 VOLKSWAGEN PASSAT FOR LESS THAN SIX MONTHS NOW. I HAD THE CHECK ENGINE LIGHT GO ON THREE TIMES NOW. 1) THE FIRST TIME THEY TOLD ME IT WAS A LOOSE HOSE ON MY ENGINE. 2) THE NEXT TIME IT WAS ONE OF MY IGNITION COILS. THE CAR SPUTTERED AND WAS UNDRIVEABLE. WE HAD IT TOWED TO THE DEALER ON CHRISTMAS EVE AND WE WERE WITHOUT OUR CAR FOR 3 DAYS. 3) NEXT THE CHECK ENGINE LIGHT WENT ON IT WAS ANOTHER IGNITION COIL. AGAIN THE CAR SPUTTERED AND HESITATED UNLESS IT WAS GIVEN A LOT OF GAS. I FELT THE CAR WAS UNSAFE TO DRIVE AND TOOK IT TO THE DEALER IMMEDIATELY. LUCKILY I WAS ONLY A MILE AWAY. THIS TIME IT WAS A DIFFERENT IGNITION COIL. BOTH TIMES THE IGNITION COIL WENT BAD IT WAS A DIFFERENT ONE. I HAVE FOUR OF THESE IN MY CARE WHICH MEANS I WILL HAVE THIS PROBLEM AT LEAST TWO MORE TIMES. THE SERVICE MANAGER TOLD ME THAT VW WAS NOT REPLACING ALL OF THEM BECAUSE THEY WEREN'T ABLE TO PRODUCE ENOUGH OF THEM TO KEEP THE CARS ON THE ROAD. THIS IS AN UNACCEPTABLE EXCUSE IN MY BOOK. THIS IS A BRAND NEW CAR WITH A KNOWN PROBLEM THAT VW IS GETTING AWAY WITH. I ALSO EXPRESSED MY CONCERN ABOUT BEING STRANDED WITH THIS CAR SOMEWHERE THE NEXT TIME THIS HAPPENS AND THE SERVICE MANAGER JUST DISMISSED ME. WE CALLED VW AND THEY GAVE US THE SAME LACK OF CONCERN ABOUT THE PROBLEM. WE TOLD THEM ALL THE ISSUES WE HAVE HAD AND THEY SHOWED THEIR CONCERN BY ASSIGNING US A CASE NUMBER AND TELLING US TO CALL BACK WHEN IT HAPPENS AGAIN. I GUESS AFTER THEY MAKE A SALE ALL I AM IS DATA TO THEM. THEY DON'T FEEL OBLIGATED TO MAKE MY CAR WORK CORRECTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005122February 2, 2003
ELECTRICAL SYSTEM:IGNITION
I AM HAVING THE SAME IGNITION COIL PROBLEM AS SO MANY OTHER PEOPLE. EVEN AFTER 3 MONTHS, VW IS NOT INTERESTED IN REPLACING DEFECTIVE COILS, EXCEPT WHEN THEY ACTUALLY FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005143February 2, 2003
ELECTRICAL SYSTEM:IGNITION
2 IGNITION COILS FAILED IN LESS THAN 3 WEEKS. ONE ON THE ROAD. WE HAD TO PULL OVER, THE SECOND TIME ON A PARKING LOT. WHAT'S NEXT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005068February 1, 2003
ELECTRICAL SYSTEM:IGNITION
CONCERNED WITH DEFECTS ON IGNITION COIL. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005070February 1, 2003
ELECTRICAL SYSTEM:IGNITION
THE IGNITION COILS IN MY 2002 VW PASSAT, WITH A 1.8T ENGINE, ARE FAILING. YOU LOSE POWER AND THEN HAVE TO TRY TO GET OVER TO THE SIDE OF THE ROAD. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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